E-Zorg
E-Zorg B.V. is a Dutch secure ICT services provider and wholly-owned KPN subsidiary that operates a GZN-certified, closed private healthcare network serving nearly all Dutch pharmacists and over 85% of Dutch general practitioners across 5,000 locations, offering encrypted messaging, secure mail, medical data exchange, and remote access.
- Company typePrivate
- Founded2004
- HeadquartersAmsterdam, Netherlands
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What E-Zorg does
E-Zorg B.V. is a Dutch secure ICT services provider for healthcare professionals, founded in 2004 and headquartered in Amsterdam, with a registered office in Amersfoort. The company is a wholly-owned subsidiary of KPN B.V. and operates under the KPN Health brand. Its core offering, E-Zorg Verbinding, is a GZN-certified closed healthcare network fully separated from the public internet, providing certified, high-reliability connectivity for Dutch healthcare providers. On top of this network E-Zorg layers a modular services stack: Zorg Messenger (encrypted messaging, chat, and video calling) including Zorg Messenger Veilige Mail, a standalone Secure Mail service, the Medische Berichten Service for exchanging prescriptions, lab results, and radiological images, a Remote Access product built on Ivanti SSLVPN and HTML5 RDP with NLA, and additional paid services such as cloud workstations, payment terminal integration, alarm handling, and a mobile backup router.
The company serves nearly all Dutch pharmacists and more than 85% of Dutch general practitioners — approximately 5,000 healthcare locations — making it the largest independent healthcare network in the Netherlands. Its business model is subscription-based, with three-year contracts that auto-renew for one-year periods and monthly invoicing, and prices are publicly listed for many services and indexed to CPI. Go-to-market is direct, via online order/request forms, a weekday helpdesk (020-430 90 33), and a curated channel of ICT partner firms that handle migrations and ongoing management. Strategically, E-Zorg is positioning as an interoperable layer between healthcare workflows and broader productivity stacks, with documented integrations to Microsoft 365/Exchange Online, the CGM Apotheek pharmacy system, and the ZorgMail messaging platform.
Revenue, headcount, and financial detail are not publicly disclosed. E-Zorg has no subsidiaries, no funding history, and is privately held as part of KPN; its only disclosed customers are the aggregate Dutch pharmacist and general-practitioner populations. Recent operational evidence (May 2026 NorthC datacenter incident response, November 2025 Ivanti SSLVPN/NLA update) points to a mature, stable platform rather than a growth-phase business, consistent with a near-saturation footprint in its core Dutch primary-care segments.
E-Zorg firmographics
Firmographics- Name
- E-Zorg
- Legal name
- E-Zorg B.V.
- Website
- https://ezorg.nl
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- E-Zorg B.V. is a Dutch secure ICT services provider and wholly-owned KPN subsidiary that operates a GZN-certified, closed private healthcare network serving nearly all Dutch pharmacists and over 85% of Dutch general practitioners across 5,000 locations, offering encrypted messaging, secure mail, medical data exchange, and remote access.
- Ownership category
- akta.pro rank
E-Zorg industry classification
Industry- Product category
- Healthcare Connectivity and Secure Communications
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Wired and Wireless Telecommunications (except Satellite) (5171)
- SIC
- Computer Communications Equipment (3576)
- akta.pro primary industry
- Secure Communication & Collaboration (Secure Messaging/Email/Teleconferencing) (HLACAJAM)
- akta.pro secondary industries
- Software-Defined Perimeter (SDP) / Zero Trust Network Access (ZTNA) (HDADABAC), Network Security Services (Firewall/VPN/ZTNA/SASE Integration) (BPAEAEAG)
Keywords
Where E-Zorg is headquartered
LocationHeadquarters
- HQ city
- Amsterdam
- HQ country
- Netherlands
- HQ region
- Europe
Offices2 records
Markets served
E-Zorg business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Subscription connectivity services: E-Zorg charges recurring subscription fees for its private healthcare network connections (E-Zorg verbinding), remote access, and secure communication services. Contracts typically run for a three-year term (automatically renewed for one-year periods), with monthly invoicing.
- Hosted email and mailbox services: Free @ezorg.nl mailbox hosting (up to 10 addresses per connection, 5GB per mailbox) is included with an E-Zorg connection. Paid hosted email for custom domains is offered with 1GB per mailbox capacity.
- Additional services (extra diensten): Cloud-based workstations, payment terminal integration via E-Zorg connection, alarm handling, and mobile backup routers are offered as additional paid services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Three-year contract with monthly billing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
E-Zorg product offering
Product offeringCore offering
E-Zorg operates a GZN-certified closed private healthcare network fully separated from the public internet, providing secure connectivity for Dutch healthcare providers. On top of this connection it delivers Zorg Messenger (encrypted chat, video calling, and secure email), Secure Mail, the Medische Berichten Service for prescription and clinical data exchange, and Remote Access (VPN/RDP) for off-site work. Add-on services include cloud workstations, payment terminal integration, alarm handling, and mobile backup routers.
Product overview
E-Zorg is a secure ICT solutions provider exclusively serving healthcare professionals and institutions in the Netherlands. The company operates a platform-plus-modules architecture centered on E-Zorg Verbinding (a certified private healthcare network), complemented by Zorg Messenger (secure messaging, chat, and video calling with encrypted email), Medische Berichten Service (medical data exchange), Remote Access (VPN connectivity for remote work), and various extra services including cloud workstations, payment terminals, and backup connectivity. Nearly all pharmacists and over 85% of general practitioners in the Netherlands use one or more of E-Zorg's services across approximately 5,000 healthcare locations, making it the largest independent healthcare network in the Netherlands.
Differentiator
Problem solved
Functional benefit
Brands
- Zorg Messenger: Secure messaging, chat, and video calling application for healthcare professionals to communicate confidential and privacy-sensitive information.
- E-Zorg Verbinding
- Medische Berichten Service
- Remote Access
- Secure Mail
Products and services
- E-Zorg Verbinding GZN-certified private healthcare network connection, completely separated from the public internet, providing optimally secured and highly reliable dedicated connectivity for Dutch healthcare providers such as pharmacies and general practices.
- Zorg Messenger (Chat & Videobellen) Secure, encrypted messaging, chat, and video calling application enabling healthcare professionals to communicate confidential and privacy-sensitive information across PC, tablet, and smartphone.
- Zorg Messenger Veilige Mail Encrypted email service integrated with the Zorg Messenger platform that enables secure communication with patients and recipients outside the secure healthcare network.
- Secure Mail Standalone secure mail service that enables encrypted email exchange between healthcare providers connected to the E-Zorg network, with hosted @ezorg.nl mailboxes (up to 10 per connection, 5GB each) included.
- Medische Berichten Service Structured exchange service for medical prescriptions, laboratory results, X-rays, and other medical data, enabling healthcare providers to share clinical information securely and efficiently over the E-Zorg network.
- Remote Access VPN-based remote access solution that enables healthcare professionals to securely access their workstation from any location via tablet, mobile, or PC, using Ivanti Secure SSLVPN and HTML5 RDP with Network Level Authentication.
- E-Zorg Extra Diensten Bundle of additional paid services including fully configured cloud workstations, payment terminal integration over the E-Zorg connection, alarm handling via the E-Zorg connection, and mobile backup router for network redundancy.
- Mobiele Backup Router Mobile backup router service that provides network redundancy for healthcare locations in the event of a primary E-Zorg connection failure, available as an orderable add-on.
- Pinnen via E-Zorg Payment terminal integration service that enables healthcare providers to process card payments through the secure E-Zorg network connection, available as an orderable add-on.
- Elastic Webmail Interface Responsive Roundcube 1.4-based Elastic webmail interface launched in June 2020 for desktop, tablet, and mobile use, offered as the modern webmail client for hosted @ezorg.nl mailboxes alongside the Classic interface.
Quantifiable outcome
- Nearly all pharmacists and 85%+ of general practitioners in the Netherlands served
Companies that use E-Zorg
Customer profileNamed customers2 records
Segments1 record
Ideal customer profiles1 record
E-Zorg technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
E-Zorg partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- KPN (KPN B.V.)coreE-Zorg is a 100% subsidiary (dochteronderneming) of KPN B.V., headquartered in Rotterdam. E-Zorg operates under the KPN Health brand and is embedded within the KPN healthcare ecosystem. KPN provides the parent company infrastructure, brand, and strategic backing.
- IvanticoreE-Zorg uses Ivanti Secure (formerly Pulse Secure) VPN client for its Remote Access service. Ivanti software provides SSLVPN connectivity and HTML5 RDP access. E-Zorg publishes Ivanti client downloads and configuration guides for Windows, macOS, Ubuntu/Debian, and CentOS/RHEL platforms.
- CuraICTminorICT consultancy recommended by E-Zorg for healthcare clients migrating from E-Zorg-hosted email domains to Microsoft Office 365 / Exchange Online, with integration into the E-Zorg healthcare network.
- Zorg-ITminorICT consultancy recommended by E-Zorg for healthcare clients migrating from E-Zorg-hosted email domains to Microsoft Office 365 / Exchange Online, with integration into the E-Zorg healthcare network.
- RBICTminorICT consultancy recommended by E-Zorg for healthcare clients migrating from E-Zorg-hosted email domains to Microsoft Office 365 / Exchange Online, with integration into the E-Zorg healthcare network.
- Van Vlodrop ITminorICT consultancy recommended by E-Zorg for healthcare clients migrating from E-Zorg-hosted email domains to Microsoft Office 365 / Exchange Online, with integration into the E-Zorg healthcare network.
- Brocacef ICTminorICT consultancy recommended by E-Zorg for healthcare clients migrating from E-Zorg-hosted email domains to Microsoft Office 365 / Exchange Online, with integration into the E-Zorg healthcare network.
- Westers Automatisering (WAC)minorICT consultancy recommended by E-Zorg for healthcare clients migrating from E-Zorg-hosted email domains to Microsoft Office 365 / Exchange Online, with integration into the E-Zorg healthcare network.
- Microsoft (Office 365 / Exchange Online)coreMid-2022, E-Zorg established an integration with Microsoft Office 365 / Exchange Online, enabling healthcare institutions with custom email domains to host their mail with Microsoft while maintaining secure connectivity to the E-Zorg healthcare network. This addresses the phasing out of E-Zorg's own domain hosting.
Scale indicators4 records
Recent moves6 records
Expansion highlights3 records
E-Zorg competitors and assessment
Company assessmentDirect peers
- ZorgMail: Direct Dutch healthcare secure-messaging competitor; E-Zorg already maintains a direct koppeling with ZorgMail for unstructured message exchange between the two platforms.
- PharmaPartners: Dutch pharmacy and GP IT vendor; E-Zorg even offers a dedicated 'PharmaPartners LAN IP' request flow, showing tightly coupled but partially overlapping go-to-market with E-Zorg's core GP/pharmacy users.
Others
- KPN Health (parent division): Parent division within KPN selling healthcare connectivity, security, and cloud to Dutch providers; relevant as both internal sponsor and adjacent portfolio offering competing for the same buyer budget.
- NorthC Datacenters: Dutch regional datacenter operator hosting E-Zorg's infrastructure; an upstream infrastructure dependency and ecosystem partner, not a direct competitor.
- Nictiz: Dutch national competence center for healthcare interoperability (MedMij, eOverdracht); acts as a standards-setter whose choices directly affect E-Zorg's GZN moat and roadmap.
- Ivanti (formerly Pulse Secure): Core technology supplier for E-Zorg's Remote Access VPN/RDP stack; functions both as enabler and as an indirect competitive threat if Ivanti ships competing managed healthcare connectivity features.
Broad incumbents
- Microsoft (Teams / Office 365 for Healthcare): Broad incumbent that increasingly bundles secure healthcare communication, telehealth, and compliance; E-Zorg has already integrated with Microsoft 365/Exchange Online for healthcare mail.
- CGM (CompuGroup Medical): European healthcare-IT incumbent whose CGM Apotheek pharmacy system integrates with E-Zorg Secure Mail; competes at the system-of-record layer that sits on top of connectivity.
Regional players
- ChipSoft (HiX): Dutch healthcare platform vendor for hospitals and large practices; competes for IT budget and increasingly embeds secure communication features inside its HiX EPR suite.
- Tenzinger (formerly Conclusion Consulting): Dutch healthcare-focused consultancy and IT services firm serving hospitals and care institutions; competes for ICT-services wallet share that overlaps with E-Zorg's secure-network + workstation bundle.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
E-Zorg social profiles
Digital presenceE-Zorg compliance and trust
Trust signalCompliance1 record
E-Zorg financial estimates
Financial estimateRevenue estimate
Valuation estimate
E-Zorg leadership team
Management profileNumber of profiles
E-Zorg funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
E-Zorg M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about E-Zorg
What does E-Zorg do?
E-Zorg operates a GZN-certified closed private healthcare network fully separated from the public internet, providing secure connectivity for Dutch healthcare providers. On top of this connection it delivers Zorg Messenger (encrypted chat, video calling, and secure email), Secure Mail, the Medische Berichten Service for prescription and clinical data exchange, and Remote Access (VPN/RDP) for off-site work. Add-on services include cloud workstations, payment terminal integration, alarm handling, and mobile backup routers.
Is E-Zorg a public or private company?
E-Zorg is a private company. It is classified as corporate owned and is currently operating.
When was E-Zorg founded?
E-Zorg was founded in 2004. It employs 11 to 50 people.
Where is E-Zorg based?
E-Zorg is headquartered in Amsterdam, Netherlands, in the Europe region.
How does E-Zorg make money?
Three revenue lines are on record. Subscription connectivity services are the primary driver. The others are hosted email and mailbox services and additional services (extra diensten).
Who are E-Zorg's main competitors?
Direct peers on record are ZorgMail and PharmaPartners. Others are KPN Health (parent division), NorthC Datacenters, Nictiz and Ivanti (formerly Pulse Secure). Broad incumbents are Microsoft (Teams / Office 365 for Healthcare) and CGM (CompuGroup Medical). Regional players are ChipSoft (HiX) and Tenzinger (formerly Conclusion Consulting).
Does E-Zorg have an API?
No public API is recorded for E-Zorg.
What industry is E-Zorg in?
E-Zorg's product category is Healthcare Connectivity and Secure Communications. Its primary akta.pro industry code is HLACAJAM, Secure Communication & Collaboration (Secure Messaging/Email/Teleconferencing), with a secondary code of HDADABAC, Software-Defined Perimeter (SDP) / Zero Trust Network Access (ZTNA). Its NAICS code is 518 and its SIC code is 3576.