PharmaPartners

What PharmaPartners does

PharmaPartners B.V. is a privately held Dutch healthcare IT company founded in 1978/1980 and headquartered in Oosterhout, Netherlands. The company operates an integrated software platform for Dutch primary care, built around three core products: Medicom, a general practitioner information system (HIS); Pharmacom, a pharmacy information system (AIS); and MijnGezondheid.net with the MedGemak mobile app, a patient portal serving more than 8 million Dutch citizens. The platform is sold primarily on a subscription basis to approximately 2,500 GP practices and 1,200 pharmacies, with ancillary revenue from training (Academy op locatie, online refresh courses), managed cluster services (Dienst Clusterbeheer), consulting services (e.g., Telefoondruk verlagen), and a small line of physical promotional materials.

The technology stack is built on open healthcare standards (FHIR, HL7, ZIBs) with open APIs, enabling integration with more than 50 partners across telephony (25+ providers, 960+ active implementations), video consultation, triage, home monitoring, billing, laboratory, and regional collaboration. PharmaPartners holds ISO 27001 and NEN 7510 certifications and complies with the Dutch Falsified Medicines Directive (FMD) and MedMij patient portal requirements. The platform is positioned as the "#1 market leader" in Dutch GP and pharmacy information systems based on installed base. Recent product development has emphasized AI: a dedicated internal AI team was formed in July 2025, and AI speech processing — converting GP consultation audio into structured SOEP clinical notes via integrations with Autoscriber, Juvoly, and OurMind — is generally available across 500+ practices, processing more than 5,200 consultations per day.

Go-to-market is sales-led through direct account managers, supplemented by regional healthcare networks (zorggroepen), cloud workspace partners (e.g., Felloo), annual customer events (Event van de Assistent), webinars, and a community of pilot practices that co-develop new functionality. Distribution is entirely domestic to the Netherlands. Revenue figures, ownership, and headcount exact figures are not publicly disclosed, and the company has no disclosed funding rounds or parent company.

Name

PharmaPartners

Legal name

PharmaPartners B.V.

Website

https://pharmapartners.nl

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

251–500 employees

Short description

PharmaPartners is a Dutch healthcare IT company providing integrated information systems for general practitioners (Medicom), pharmacies (Pharmacom), and patients (MijnGezondheid.net), serving approximately 2,500 GPs, 1,200 pharmacies, and over 8 million patients across the Netherlands.

Ownership category

akta.pro rank

Product category

Healthcare Information Systems

NAICS

Software Publishers (51321)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Virtual Pharmacy & Medication Management Integration Platforms (HLALABAL)

akta.pro secondary industries

Provider/Health-System Telehealth + In-House/Owned Pharmacy Integration (HLALAIAB), Specialty Pharmacy & Complex Therapy Management Platforms (HLACAKAG)

Keywords

• GP information systems
• Pharmacy information systems
• Patient portal services
• Healthcare IT platform
• Primary care software

Headquarters

HQ city

Oosterhout

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Software Licenses (Medicom, Pharmacom): Subscription-based licensing of GP information system (Medicom) and pharmacy information system (Pharmacom) to healthcare practices. Pricing not publicly disclosed.
2. eHealth Solutions (MijnGezondheid.net, MedGemak): Patient portal and app subscriptions for digital health services including medication requests, e-consults, and appointments.
3. Promotional Materials: Sale of promotional materials including folders, posters, stickers, displays, and custom materials for pharmacies and GP practices.
4. Training Services: Training programs including Academy op locatie (subscription), online refresh courses (€150 per participant), Tips & Tricks training, and settings training.
5. Cluster Management Service: Dienst Clusterbeheer - outsourced cluster management service providing continuity, stability, and quality for pharmacy clusters.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels10 records

Core offering

PharmaPartners develops and licenses an integrated healthcare information platform for Dutch primary care, consisting of Medicom (GP information system for ~2,500 GPs), Pharmacom (pharmacy information system for ~1,200 pharmacies), and MijnGezondheid.net with MedGemak (patient portal serving 8+ million patients). The platform is built on open standards (FHIR, HL7, ZIBs) and integrates with 50+ partner solutions across telephony, video consultation, triage, home monitoring, and regional collaboration.

Product overview

PharmaPartners operates a modular healthcare IT platform for Dutch primary care comprising three core systems: Medicom (general practitioner information system, used by ~2,500 GPs), Pharmacom (pharmacy information system, used by ~1,200 pharmacies), and MijnGezondheid.net with MedGemak (patient portal serving 8+ million patients). These products share an open ecosystem architecture built on FHIR, HL7, ZIBs, and open APIs, enabling integration with 50+ partners across telephony, digital health, diagnostics, and regional care networks. All three systems are designed to interoperate, with the patient record as the shared center. Innovation is driven co-creatively with practitioners through pilots and user groups.

Differentiator

Problem solved

Functional benefit

Brands

• Medicom: The GP information system (huisartseninformatiesysteem) serving as the most integrated primary care HIS in the Netherlands, supporting 2,500 GPs daily.
• Pharmacom
• MijnGezondheid.net
• MedGemak
• Academy
• Dienst Clusterbeheer
• REIS
• Dienst Telefoondruk verlagen

Products and services

• Medicom General practitioner information system (Huisartsen Informatie Systeem, HIS) providing full workflow support from appointment planning to patient records, prescriptions, and clinical documentation for GP practices.
• Pharmacom Pharmacy information system (Apotheek Informatie Systeem, AIS) connecting pharmacies with GPs and patients, providing real-time medication data, dispensing workflows, and integrations with robots and partner systems.
• MijnGezondheid.net Patient portal enabling patients to manage appointments, request repeat prescriptions, submit e-consultations, view medical records, and access health information.
• MedGemak
• REIS (Regionaal Eerstelijns Informatie Systeem) Regional Primary Care Information System layer on top of Medicom supporting mutual coverage, centralized remote support, and regional care organization without leaving the source HIS.
• Afspraak- en Actieplanner (Appointment and Action Planner) Modern agenda module within Medicom with split planning assistant and patient data views, vertical display, executor selection, automatic assignment, and cross-colleague task management for GP practices.
• AI Speech Processing in Medicom (Autoscriber, Juvoly, OurMind) AI-powered speech processing capability within Medicom that converts consultation voice recordings into structured SOEP text summaries in the patient dossier, used by 500+ GP practices processing 5,200+ daily consultations.
• Digital Individualized Medication Guidance Module Module delivering step-by-step personalized medication information to patients via messages through MijnGezondheid.net and MedGemak, including multi-language support and educational videos from Health Base.
• Sendi Vaccinaties SMS-service in Medicom Digital SMS-based vaccination invitation service integrated with Medicom, enabling GP practices to invite patients for flu and pneumococcal vaccinations via SMS with appointment self-booking, confirmation, and cancellation.
• Pharmacom Track & Trace Module within Pharmacom providing real-time visibility into the location and status of prescriptions throughout the dispensing process.
• Signaal op Maat Trigger-based working module within Pharmacom that moves from reactive prescription handling to proactive, personalized patient alerts and workflow automation.
• Medicatiebeoordering (Medication Review) Digital workflow within Pharmacom for conducting structured medication reviews, supporting smoother and more efficient pharmaceutical care assessments.
• Digitaal Recept Module presenting all prescribing information clearly in a single screen within Pharmacom, streamlining prescription review and dispensing.
• Digitaal Factureren Efficient and cost-saving patient invoicing module within Pharmacom, digitizing the billing and payment workflow for pharmacies.
• Robotkoppeling Stable, efficient, and error-free communication module connecting Pharmacom with dispensing robots and pharmacy automation equipment.
• Digitaal Recept Samenwerkende Apotheken Module enabling pharmacies to collaborate digitally with colleague pharmacists on prescription management and patient care.
• Labwaarden (Lab Results) Module within Pharmacom for viewing and managing laboratory test results within the pharmacy workflow.
• Vergoeding FMD Falsified Medicines Directive (FMD) compensation module within Pharmacom supporting secure medication dispensing and regulatory compliance.
• Telefonie-integratie Telephony integration module within Pharmacom supporting personalized pharmaceutical care, including click-to-call and automatic patient recognition.
• Landelijk Schakelpunt (LSP) National Switching Point integration enabling secure and rapid sharing of medical data across healthcare providers in the Netherlands.
• Health Base Clinical Content Module Clinical content module integrated with Pharmacom providing evidence-based medication information (GIP - Geneesmiddelinformatie voor de Patiënt), multi-language support, and educational videos for patient guidance.
• Academy op Locatie Subscription-based on-site training program for Pharmacom users, providing two customized training sessions per year at the pharmacy, tailored to specific workflow questions and process improvements.
• Clusterbeheer (Managed Cluster Service) Managed cluster ICT service providing stability, continuity, and quality for pharmacy clusters, including system management and troubleshooting through professional outsourcing of cluster administration.
• Maatwerk-diensten Custom development and consulting services to optimize pharmacy processes and system configurations.
• Telefoondruk Verlagen (Telephone Pressure Reduction) Consulting service that analyzes phone usage and digital practice setup for GP practices, provides recommendations, and implements changes to reduce call volume by shifting patients to digital channels (e-consults, self-scheduling).
• MijnGezondheid.net / MedGemak eHealth Suite Collection of eHealth solutions including online appointment scheduling, e-consultation, prescription renewal requests, medical record access, self-measurements integration, and patient communication - accessible via the patient portal and mobile app.

Quantifiable outcome

• 500+ GP practices using AI speech processing, 5,200+ consultations automatically processed daily
• +4 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration62 records

AI capability5 records

Feature6 records

Partnerships

17 partnerships are on record, tiered core and minor.

• Sendi VaccinatiescoreTechnology or Integration · 17 June 2026PharmaPartners and Sendi Vaccinaties offer a digital SMS service for vaccination invitations (flu and pneumococcal), with direct integration from Medicom. Patients receive personalized SMS invitations and can schedule, modify, confirm, or cancel appointments. Previously ran a pilot with 25 practices.
• MosadexcoreStrategic or Co-development Partner · 3 March 2026PharmaPartners and Mosadex signed a letter of intent to structurally improve alignment between their products. The collaboration marks an important step in improving coherence between Pharmacom and Mosadex's logistics and support products. Aims to reduce duplicate actions and create more overview in daily work.
• Health BasecoreTechnology or IntegrationHealth Base provides clinical healthcare content for PharmaPartners systems, including GIP (Geneesmiddeleninformatie voor de Patiënt) information at B1 language level. Also working together on digital medication guidance module with multi-language support and video explanations.
• FormeliocoreStrategic or Co-development PartnerCollaboration on interoperability platform (IOP) that makes data exchange across system boundaries simpler and safer.
• TopicuscoreTechnology or IntegrationTopicus is the partner for emergency care and regional collaboration solutions.
• JuvolycoreTechnology or IntegrationAI speech recognition provider integrated with Medicom for automatic consultation processing.
• OurMindcoreTechnology or IntegrationAI reporting/summarization provider integrated with Medicom.
• KSYOScoreTechnology or IntegrationTeleMedisch Centrum - Telemedicine integration for Medicom.
• ZorgDomeincoreTechnology or IntegrationDigital collaboration platform for referrals and care coordination.
• LusciicoreTechnology or IntegrationHome monitoring integration for remote patient monitoring.
• VECOZOcoreTechnology or IntegrationBilling and communication services integration.
• VIPLivecoreTechnology or IntegrationRegional platform for care coordination and collaboration.
• AdvitronicscoreTechnology or IntegrationTelephony integration with ~400 implementations.
• VcarecoreTechnology or IntegrationTelephony integration with ~300 implementations.
• Corné van HalumcoreOthersDirector Cluster Farmacie at PharmaPartners, involved in strategic direction and Mosadex partnership.
• Rijnmond DoktersminorStrategic or Co-development PartnerRegional care organization in Rijnmond that recommended pilot programs for digitalization services like 'Telefoondruk verlagen'.
• Stichting Helpdesk Digitale Zorg (HDZ)minorStrategic or Co-development PartnerFoundation in Huizen that supports healthcare providers and patients with digital health adoption, including MijnGezondheid.net and MedGemak.

Scale indicators13 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Topicus: Topicus is a Dutch healthcare IT vendor (part of the Topicus.com group) that provides primary-care, emergency-care, and regional-collaboration solutions. It is both a partner of PharmaPartners (for regional collaboration) and a direct competitor in adjacent Dutch primary-care software segments.
• Nedap Healthcare: Nedap is a Dutch technology company whose Healthcare division serves long-term care, mental health, and intramuraal care providers with information systems. It is a comparable Dutch healthcare-IT vendor with overlapping provider-customer segments and similar subscription business model.
• Chipsoft: Chipsoft is the leading Dutch healthcare IT vendor, best known for its HiX hospital information system. It is the most direct competitor to PharmaPartners in the Dutch healthcare software market, with overlap in primary-care and pharmacy software ambitions.

Broad incumbents

• CompuGroup Medical: CompuGroup Medical (CGM) is one of Europe's largest healthcare software vendors, offering physician and pharmacy information systems across multiple countries. It competes broadly with PharmaPartners in the European primary-care and pharmacy IT market and represents a much larger, publicly listed incumbent.
• Dedalus: Dedalus is a large European healthcare IT group offering EHR, diagnostic, and integrated care solutions across multiple countries. It is comparable as a broad European healthcare-software incumbent with growing primary-care exposure.
• InterSystems: InterSystems provides the HealthShare healthcare data platform and TrakCare EHR, with strong interoperability and integration capabilities. It is comparable to PharmaPartners in its open-standards, integration-centric approach to healthcare data exchange.
• Epic Systems: Epic is a US-based, privately held leader in electronic health record (EHR) systems for hospitals and large health systems. While not focused on the Dutch GP/pharmacy segment, it is a relevant comparable as a category-defining HIS incumbent and potential long-term entrant into European primary care.

Regional players

• Cambio Healthcare Systems: Cambio is a Swedish healthcare IT vendor providing EHR systems (Cosmic, Cambio PHC) to hospitals and primary care primarily in the Nordics and UK. It is a relevant comparable as a European regional EHR/PHC vendor with similar product and customer characteristics.
• Tietoevry Care: Tietoevry Care is a Nordic healthcare IT vendor providing EHR, patient portal, and social-care solutions primarily in the Nordics. It is comparable in business model (subscription software for providers) and product mix, though it serves a different geography.

Emerging players

• VitalHealth Software: VitalHealth Software (now part of Soffico) provides integrated care and population-health management platforms. It is comparable to PharmaPartners' eHealth and patient-portal offerings (MijnGezondheid.net / MedGemak) and represents an emerging player in the integrated-care software category.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/pharmapartners
• Xx.com/pharmapartners

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PharmaPartners