BlackBag
BlackBag is an AI-powered SaaS practice management and EHR platform built for concierge, direct primary care, and specialty consultation physicians, offering AI transcription, telehealth, scheduling, and ePrescribe on a $5 per consultation pricing model.
- Company typePrivate
- Founded2026
- HeadquartersBaltimore, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What BlackBag does
BlackBag, LLC is a privately held SaaS company that provides an AI-powered practice management and electronic health record (EHR) platform purpose-built for concierge medicine, direct primary care, and specialty consultation practitioners. The platform delivers real-time AI transcription during telehealth consultations, smart summarization of clinical encounters, AI record summaries branded as "BlackBag Insights," automated billing and payment processing, 24/7 appointment scheduling, integrated telemedicine, membership management, and — in the Full eClinic tier — electronic prescribing (EPCS), remote patient monitoring, and lab/imaging ordering. Built on HIPAA-compliant cloud infrastructure with SOC 2 Type II certification and Drummond Certified EPCS Integration (2025), the platform is accessible via web, iOS, and Android applications, and is led by founder Anil Kshepakaran and Chief Product Officer Kyle Harbaugh.
The company operates a transaction-based revenue model, charging $5 per patient consultation with a $50 monthly minimum (effectively 10 appointments), with unlimited access to all core features regardless of usage volume. Its target customers span individual physicians and small concierge practices through the Private Consult Clinic tier, up to multi-practitioner clinics and hospitals through the Full eClinic tier. Go-to-market combines product-led growth (self-serve website and mobile app signup with OTP verification), an Early Adopter Program for initial users, community-led clinician engagement, and direct enterprise sales for larger deployments. Founded in 2024 and headquartered in Baltimore with 11–50 employees, BlackBag has not disclosed any outside funding rounds, revenue figures, or named customers in the available source data.
BlackBag firmographics
Firmographics- Name
- BlackBag
- Legal name
- BlackBag, LLC
- Website
- https://myblackbag.com
- Company type
- Private
- Founded year
- 2026
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- BlackBag is an AI-powered SaaS practice management and EHR platform built for concierge, direct primary care, and specialty consultation physicians, offering AI transcription, telehealth, scheduling, and ePrescribe on a $5 per consultation pricing model.
- Ownership category
- akta.pro rank
BlackBag industry classification
Industry- Product category
- Healthcare Practice Management Software
- akta.pro primary industry
- Patient Access, Registration & Intake (Front-End RCM) (HLACACAE)
- akta.pro secondary industry
- Medical-Grade Device Connectivity & Device Management (MDM) (HLACAFAG)
Keywords
Where BlackBag is headquartered
LocationHeadquarters
- HQ city
- Baltimore
- HQ country
- United States
- HQ region
- North America
Markets served
BlackBag business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations
Revenue model
- Per-Consultation Transaction Fees: Transaction-based model charging $5 per patient consultation. Minimum monthly commitment of $50 (equivalent to 10 appointments). If fewer than 10 appointments occur in a month, the difference is charged to meet the minimum. Unlimited access to all core features regardless of usage volume.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Monthly | All-Inclusive Plan at $5 per patient consultation |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
BlackBag product offering
Product offeringCore offering
BlackBag is an AI-powered SaaS practice management and EHR platform built specifically for concierge and direct-access medical practitioners. It provides real-time AI transcription and summarization of patient consultations, secure telemedicine video conferencing, 24/7 appointment scheduling, automated billing and payment processing, electronic prescribing, and remote patient monitoring, delivered via two account tiers: Private Consult Clinic (for individual doctors or small teams) and Full eClinic (for clinics and hospitals).
Differentiator
Problem solved
Functional benefit
Products and services
- Private Consult Clinic A lightweight, appointment-based BlackBag account tier designed for individual doctors or small teams focused on 1-on-1 patient consultations. Includes secure tele-consultations, patient records, notes & billing, easy scheduling & reminders, and unlimited access to AI transcription, AI summaries, patients, and provider accounts.
- Full eClinic A comprehensive BlackBag account tier for clinics or hospitals requiring a complete digital health solution. Includes all Private Consult Clinic features plus optional add-ons such as E-Prescribe (with Drummond Certified EPCS), Remote Patient Monitoring, and Lab/Imaging Orders for growing or multi-specialty practices.
- BlackBag Provider Mobile App Mobile application for healthcare providers to access the BlackBag practice management and telehealth platform on the go. Available on iOS (Apple App Store) and Android (Google Play Store), enabling clinicians to manage consultations, patients, scheduling, and AI-powered documentation from mobile devices.
Quantifiable outcome
- Minimum monthly commitment of $50 provides cost predictability
Companies that use BlackBag
Customer profileSegments3 records
Ideal customer profiles2 records
BlackBag technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability6 records
Feature9 records
BlackBag partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights4 records
BlackBag competitors and assessment
Company assessmentBroad incumbents
- DrChrono (ModMed): DrChrono (now part of Modernizing Medicine/ModMed) offers cloud-based EHR and practice management with strong mobile workflows. It is a comparable peer in mobile-first PM/EHR for ambulatory practices with overlapping charting, scheduling, and billing features.
- athenahealth: athenahealth is a major ambulatory EHR, practice management, and patient engagement vendor across physician groups and hospitals. It overlaps with BlackBag across the EHR/PM/RCM stack and represents the incumbent competition BlackBag would need to displace in larger deployments.
- eClinicalWorks: eClinicalWorks is a large ambulatory EHR and practice management vendor serving practices of all sizes. It is comparable as a broad incumbent with overlapping EHR, PM, patient portal, and telehealth capabilities covering the same clinician segments BlackBag targets.
Direct peers
- Tebra (Kareo): Tebra (formerly Kareo) is an EHR and practice management suite for independent practices with billing, scheduling, telehealth, and patient engagement. It is a comparable peer given the shared focus on independent-provider ambulatory software with a self-serve plus sales GTM.
- Elation Health: Elation Health is a clinical-first EHR for independent primary care physicians, including DPC, concierge, and value-based care models. It competes with BlackBag for the same physician persona and overlaps on charting, scheduling, and patient communication features.
- SimplePractice: SimplePractice is a practice management platform for solo and small private practices (therapists, allied health, private-pay clinicians) with scheduling, notes, telehealth, and billing. It is a comparable peer because BlackBag targets the same solo/small-team self-serve buyer with overlapping scheduling, telehealth, and billing functionality.
- Cerbo: Cerbo is an EHR and patient portal purpose-built for direct primary care (DPC) and concierge practices, offering scheduling, charting, billing, and patient engagement. It is the most directly comparable peer given BlackBag's identical DPC/concierge vertical focus and overlapping EHR + practice management feature set.
- Hint Health: Hint Health provides a DPC operating system spanning membership billing, patient engagement, and clinical workflows for concierge physicians. It is a direct peer because both companies compete for the same DPC/concierge physician buyer with EHR-adjacent practice management tooling.
Emerging players
- Suki: Suki is an AI clinical assistant that generates notes and supports documentation, coding, and Q&A workflows for clinicians. It is comparable because its AI documentation and summarization directly overlaps with BlackBag's BlackBag Insights and real-time transcription features, while serving similar ambulatory and specialty physician users.
- Abridge: Abridge is an enterprise-focused AI medical scribe that transcribes patient-clinician conversations and integrates with major EHRs. It is comparable as a direct competitor to BlackBag's AI scribe and summarization capabilities, though it primarily bolts onto existing EHRs rather than operating as a standalone practice management platform.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
BlackBag social profiles
Digital presenceBlackBag financial estimates
Financial estimateRevenue estimate
Valuation estimate
BlackBag leadership team
Management profileNumber of profiles
Profiles2 records
BlackBag funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BlackBag M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BlackBag
What does BlackBag do?
BlackBag is an AI-powered SaaS practice management and EHR platform built specifically for concierge and direct-access medical practitioners. It provides real-time AI transcription and summarization of patient consultations, secure telemedicine video conferencing, 24/7 appointment scheduling, automated billing and payment processing, electronic prescribing, and remote patient monitoring, delivered via two account tiers: Private Consult Clinic (for individual doctors or small teams) and Full eClinic (for clinics and hospitals).
Is BlackBag a public or private company?
BlackBag is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was BlackBag founded?
BlackBag was founded in 2026. It employs 11 to 50 people.
Where is BlackBag based?
BlackBag is headquartered in Baltimore, United States, in the North America region.
How does BlackBag make money?
One revenue line is on record: per-Consultation Transaction Fees.
Who are BlackBag's main competitors?
Broad incumbents on record are DrChrono (ModMed), athenahealth and eClinicalWorks. Direct peers are Tebra (Kareo), Elation Health, SimplePractice, Cerbo and Hint Health. Emerging players are Suki and Abridge.
Does BlackBag have an API?
No public API is recorded for BlackBag.
What industry is BlackBag in?
BlackBag's product category is Healthcare Practice Management Software. Its primary akta.pro industry code is HLACACAE, Patient Access, Registration & Intake (Front-End RCM), with a secondary code of HLACAFAG, Medical-Grade Device Connectivity & Device Management (MDM).