Hint Health

What Hint Health does

Hint Health is a privately held, venture-backed healthcare technology company headquartered in San Francisco, California, founded circa 2015 and operating across the United States. The company builds software, a national provider network, and a community ecosystem purpose-built for Direct Primary Care (DPC) and other direct-care practice models. Its flagship platform, HintOS, is HIPAA-, SOC 2 Type 2-, and ISO 27001-certified and is composed of three core products: Hint Core (membership management, billing, invoicing, payments, eligibility sync, and employer plan administration), Hint Clinical (a modern EMR/practice management solution), and Hint Connect (a curated nationwide DPC network that lets employers offer DPC across multiple states under a single contract). The company extends the platform with Hint Marketplace (an app-store-style partner ecosystem launched in 2026), Hint AI and Hint Chat (AI-assisted documentation and messaging unveiled at Hint Summit 2026), Hint Mobile App, Hint Unified App, and Packages (bundled care offerings), along with the Hint Community forum, Direct Care Launch Bootcamp, and the annual Hint Summit conference.

Hint Health generates revenue primarily through tiered monthly SaaS subscriptions to Hint Core, Hint Clinical, and Hint Connect (Growth, Scale, and Enterprise tiers), augmented by payment-processing economics via its integrated Stripe processor, potential marketplace commissions from Hint Marketplace, and professional services around network development. Its go-to-market blends direct self-serve signup for SMB practices, sales-assisted enterprise contracts, a broker/advisor channel reselling Hint Connect as an employer benefit, community- and content-led acquisition (Hint Community, Bootcamp, Blog, Summits), and event-driven engagement (Hint Summit plus industry trade shows). The company serves 3,500+ clinics, supports a DPC ecosystem spanning 38–40 states and 2,700+ clinicians covering 1.4M+ members, and has raised $60 million in disclosed funding across rounds since 2013, with a $45 million round in June 2022 co-led by Banneker Partners and Frist Cressey Ventures. Notable moves include the November 2022 acquisition of AeroDPC (EMR) to round out the integrated offering and the 2026 launches of Hint Marketplace and Hint AI as the platform's next expansion vectors.

Name

Hint Health

Legal name

Hint Health, Inc.

Website

https://hint.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Hint Health is a San Francisco-based healthcare technology company that builds HintOS — software (Hint Core, Hint Clinical), a national DPC network (Hint Connect), and an ecosystem — for 3,500+ Direct Primary Care practices, specialty clinics, employers, brokers, and TPAs across the United States.

Ownership category

akta.pro rank

Product category

Healthcare Practice Management Software

NAICS

Computer Systems Design Services (541512), Marketing Consulting Services (541613)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Prepackaged Software (7372)

akta.pro primary industry

Employer/Member Engagement Platforms for Provider-Sponsored Plans (HLACAEAM)

akta.pro secondary industries

Care Team Collaboration, Secure Messaging & Clinical Communication within EHR (HLACAAAK), Symptom Checker & Self-Triage Platforms (HLALAJAB)

Keywords

• Direct primary care software
• Membership management platform
• Medical billing software
• Employer healthcare benefits
• Practice management EMR

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription (Hint Core, Hint Clinical, Hint Connect): Tiered monthly SaaS subscriptions for Hint Core (membership/billing), Hint Clinical (EMR), and Hint Connect (DPC network). Tiers include Growth (most popular), Scale (growing practices), and Enterprise (large regional/national footprint). Pricing is configured by practice via 'Build Your Core Plan'.
2. Payment Processing Fees via Stripe: Stripe is integrated into the platform for payment processing of membership dues, employer invoices, and one-time charges. Hint Health likely earns revenue share/transaction fees on processed payments.
3. Hint Marketplace Revenue Share: Marketplace launched in 2026 as an app-store-like platform for partner apps, integrations, and service solutions within the DPC ecosystem. Practices can discover, purchase, and manage tools, suggesting Hint may earn a marketplace commission or revenue share.
4. Professional Services / Network Development: Hint's Network Development service connects practices with direct care networks to create new opportunities for mutual growth, representing a service-oriented revenue stream beyond pure software licensing.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels11 records

Core offering

Hint Health sells a multi-product SaaS platform called HintOS that powers Direct Primary Care (DPC) and direct care practices. The core offerings are Hint Core (HIPAA-compliant membership management, billing, invoicing, and employer plan administration software), Hint Clinical (a modern EMR and practice management system), and Hint Connect (a curated nationwide DPC network that lets employers offer DPC as a benefit across multiple states via a single contract). The platform is complemented by Hint Marketplace for partner apps, Hint AI for clinical documentation, Hint Chat, mobile and unified apps, and community resources.

Product overview

Hint Health offers a multi-product platform (HintOS) for Direct Primary Care (DPC) and direct care practices, composed of three core products plus add-ons and community resources. The three core products are Hint Core (HIPAA-compliant membership management, billing, and employer contracting software), Hint Clinical (a modern EMR/practice management system purpose-built for direct care), and Hint Connect (a national DPC network connecting employers to DPC practices across 38+ states). Surrounding the core, Hint extends the platform with the newly launched Hint Marketplace (app store for partner apps/integrations), Hint AI (clinical documentation AI assistant), Hint Chat (in-app messaging), Hint Unified App (unifying Core + Clinical), Hint Mobile App, Packages (bundled offerings), Hint Community (online DPC forum), Direct Care Launch Bootcamp (cohort-based training), and Hint Summit (annual DPC conference). The platform also incorporates the acquired AeroDPC EMR system, integrated into HintOS following the November 2022 acquisition.

Differentiator

Problem solved

Functional benefit

Brands

• Hint Core: HIPAA-compliant membership management and billing software for direct care practices, supporting enrollment, employer plan administration, eligibility, invoicing, payments, and collections.
• Hint Clinical
• Hint Connect
• Hint Marketplace
• HintOS

Products and services

• Hint Core HIPAA-compliant membership management and billing software for Direct Primary Care and direct care practices. Automates member enrollment, employer plan administration, eligibility management, billing, invoicing, payments, collections, and reporting. Trusted by over 3,500 clinics and offered in Growth, Scale, and Enterprise plans.
• Hint Clinical Modern EMR and practice management solution purpose-built for direct care. Streamlines clinical operations with online scheduling, intake forms, lab results, prescription fills, virtual and in-person care documentation, and order creation.
• Hint Connect National curated network of independent Direct Primary Care practices with the benefit infrastructure enabling employers to offer DPC across multiple states through a single contract. Powers a DPC network across 38+ states with standardized benefit, customizable DPC memberships, employer/employee education, and turnkey implementation.
• Hint Marketplace App-store-like marketplace launched at Hint Summit 2026 that unifies apps, integrations, and service partners for direct primary care practices within Hint's platform, allowing practices to discover, purchase, and manage tools needed to grow and scale.
• Hint AI AI-powered assistant built into the Hint experience for effortless clinical documentation, patient care, and practice workflows. Unveiled at Hint Summit 2026.
• Hint Chat In-app messaging feature enabling quicker communication, more organization, and better patient context for practices and patients. Available via Early Access as of Hint Summit 2026.
• Hint Community Online forum-based DPC community for peer collaboration, expert-led discussions, innovation, and growth of direct care practices.
• Hint Summit Annual gathering of forward-thinking clinicians, operators, and innovators shaping the future of Direct Primary Care, with two days of content, networking, curated vendors, and DPC ecosystem engagement.
• Direct Care Launch Bootcamp Cohort-based digital learning platform designed to help entrepreneurs launch direct care practices, with live learning sessions with industry experts, checklists, modules covering operational setup, and milestones from groundwork through successful launch.

Quantifiable outcome

• 13% reduction in total claims cost for employers adopting DPC via Hint Connect
• +6 more outcomes

Named customers22 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability1 record

Feature9 records

Partnerships

Ten partnerships are on record, tiered core and flagship.

• Tendo Care ConnectcoreChannel Partner/ Reseller/ Distributor · 10 September 2024Hint Health and Tendo Care Connect joined forces in September 2024 to enhance employer healthcare offerings by combining Hint's DPC network and software with Tendo Care Connect's employer-facing services.
• AeroDPCflagshipStrategic or Co-development Partner · 1 November 2022Acquired by Hint Health in November 2022. AeroDPC is an EMR and practice management platform for DPC clinics. The acquisition was intended to build a comprehensive end-to-end solution for DPC practices and integrate AeroDPC's products into HintOS, with a combined offering launching in 2023.
• Elation HealthcoreTechnology or IntegrationEHR integration partner with Hint Core. 'Elation Patient Sync' enables seamless integration between Elation EHR and Hint's membership management solution. Per Hint Connect data, customers using Elation see 48% average DPC patient panel growth after the first 6 months.
• athenahealthcoreTechnology or IntegrationEHR integration partner with Hint Core. Featured as a logo on the Hint Core integrations page.
• CerbocoreTechnology or IntegrationEHR integration partner with Hint Core. Featured as a logo on the Hint Core integrations page.
• SprucecoreTechnology or IntegrationCommunication/patient engagement integration partner with Hint Core. A 'Spruce-Hint Integration Video' is referenced on the Hint Core FAQ.
• QuickBookscoreTechnology or IntegrationAccounting software integration partner. Featured as a logo on the Hint Core integrations page.
• StripecoreTechnology or IntegrationPayment processor integrated into the Hint platform. Stripe handles all credit card and ACH transactions for membership dues and invoices. Hint relies on Stripe as its sole merchant processor.
• Medprime DirectcoreChannel Partner/ Reseller/ DistributorEmployee benefits brokerage firm and Hint Connect partner. The partnership enables Medprime Direct to build high-value health plans for employers with DPC as the central hub, leveraging Hint's nationwide DPC network across 38 states. Per Medprime's founder Sunil Vasisht, the partnership allows DPC practices of all sizes to offer comprehensive DPC health plans without limitations.
• E Powered BenefitscoreChannel Partner/ Reseller/ DistributorHint Connect Partner broker. Launched E Powered DPC leveraging Hint Connect. Founder David Contorno quoted: 'If I have a client with 23 offices across the country, Hint Connect connects the dots for us.' References one of Hint's flagship case studies (Antioch Med / CHA across 7 states).

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Elation Health: EHR and clinical platform purpose-built for independent primary care practices, including DPC. Direct integration partner with Hint Core; competes for the same DPC and concierge practice buyer.
• Cerbo: EHR/practice management platform widely used by DPC, functional medicine, and concierge practices. Direct integration partner of Hint Core; competes head-to-head for the same specialty cash-pay segment.
• Spruce Health: Patient communication and telehealth platform purpose-built for DPC and concierge practices. Integration partner of Hint Core; overlaps on patient engagement workflows and competes for the same clinical workflow dollar.

Broad incumbents

• athenahealth: Large ambulatory EHR and practice management incumbent with integrations to Hint Core. While not DPC-specialized, it competes for the broader independent primary care buyer and could expand DPC-specific capabilities.
• Tebra (Kareo + PatientPop): All-in-one practice management, EHR, billing, and patient experience platform serving independent practices including DPC. Competes with Hint on membership billing and front-office automation.
• eClinicalWorks: Major ambulatory EHR vendor serving independent practices and small hospitals at scale. Competes broadly for practice management software spend relevant to Hint's market.
• Privia Health: Physician practice services and value-based care platform for primary care and specialty groups. Adjacent rather than direct — competes for the same employer and value-based care contract economics that Hint Connect pursues.
• DrChrono: EHR and practice management platform with mobile-first design for independent practices. Competes with Hint Clinical on EMR functionality for DPC and specialty practices.
• Forward Health: Membership-based primary care chain operating its own clinics. Not a software peer directly, but competes for employer DPC contracts that Hint Connect monetizes — a downstream competitive threat to Hint's network economics.
• One Medical (Amazon): Membership-based primary care platform now owned by Amazon. Competes for employer-sponsored primary care memberships that Hint Connect targets, and operates at a scale that constrains Hint Connect's pricing power with large national employers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/hinthealth
• YouTubeyoutube.com/@HintHealth
• Facebookfacebook.com/hinthealth
• LinkedInlinkedin.com/company/3294196

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries1 record

Funding overview

Funding rounds7 records

Investors21 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hint Health