Heart Havens
Heart Havens is a Virginia-based 501(c)(3) nonprofit founded in 1999 that operates eight four-bed group homes and a sponsored residential program providing 24-hour support to adults with developmental disabilities, funded primarily through Medicaid with supplemental donations.
- Company typePrivate
- Founded1999
- HeadquartersRichmond, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Heart Havens does
Heart Havens is a Virginia-based 501(c)(3) nonprofit organization (EIN: 54-1823934) founded in 1999 that provides residential services to adults with developmental disabilities. The organization operates two distinct service models: eight four-bed group homes located in Ashland, Glen Allen, Varina (2), Virginia Beach (2), Stuarts Draft, and Lynchburg, Virginia, staffed with 24-hour shift support for daily living, medication management, and community engagement; and a sponsored residential program that places individuals with host families, couples, or individuals licensed under Heart Havens' residential license, with no more than two waiver participants per home. The organization applies a person-centered approach, developing individualized support plans focused on independence, dignity, and community integration.
The underlying technology layer is minimal and non-discretionary: Heart Havens does not operate on a proprietary technology platform, relying instead on standard healthcare documentation, medication management, and compliance tracking systems typical of Medicaid-funded residential services providers. No application, API, SDK, or AI capability is present in the organization's stack. The organization holds a GuideStar/Candid Gold Seal of Transparency for publicly sharing organizational data and has deep, durable ties to United Methodist Church districts and congregations through the Brian Manwiller 'In His Grip' Award program (recipients spanning 2007-2025).
Heart Havens' business model is primarily funded by Medicaid reimbursement under Virginia's Developmental Disability Waiver programs, with revenue mechanics determined by state-set per-diem rates based on each resident's level of care required. A secondary revenue stream comes from individual, corporate, and faith-based donations, which supplement Medicaid by covering gap items such as groceries, household supplies, vehicle expenses, recreation activities, home maintenance, and incidental medical costs. A Planned Giving program and a 2010-vintage Endowment Fund invested in perpetuity provide additional long-term capital. Go-to-market is community-led: families and individuals are reached through community connections, healthcare provider referrals, and state disability service coordination, with online intake forms on hearthavens.org for both group home and sponsored residential placements.
Heart Havens firmographics
Firmographics- Name
- Heart Havens
- Legal name
- Heart Havens, Inc.
- Website
- https://hearthavens.org
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Heart Havens is a Virginia-based 501(c)(3) nonprofit founded in 1999 that operates eight four-bed group homes and a sponsored residential program providing 24-hour support to adults with developmental disabilities, funded primarily through Medicaid with supplemental donations.
- Ownership category
- akta.pro rank
Heart Havens industry classification
Industry- Product category
- Disability Residential Services
- NAICS
- Residential Intellectual and Developmental Disability Facilities (62321), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Disability Services & Independent Living Support (BPAGACAG)
- akta.pro secondary industry
- Rare Disease & Special Needs Support Organizations (BPAGACAM)
Keywords
Where Heart Havens is headquartered
LocationHeadquarters
- HQ city
- Richmond
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Heart Havens business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Others
Revenue model
- Medicaid Reimbursement: Heart Havens is primarily funded by Medicaid, which covers the core residential services including 24-hour support, room and board, and daily care for residents in group homes and sponsored residential settings. Medicaid reimbursement rates are based on level of care required for each individual.
- Donations and Contributions: Donations from individuals, corporations, and faith-based organizations supplement Medicaid funding. These contributions cover essential services and activities not funded by Medicaid, including groceries, household supplies, vehicle expenses, recreation activities, home maintenance, and incidental medical costs.
- Planned Giving and Endowment: Legacy Society donors make provisions through trusts, bequests, and estate planning. The Endowment Fund, established in 2010, is invested in perpetuity to generate earnings supporting the organization's mission.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Heart Havens product offering
Product offeringCore offering
Heart Havens operates licensed residential service programs for adults with developmental disabilities across Virginia, including eight four-bed group homes providing 24-hour support and a sponsored residential program placing individuals with vetted host families. All services are primarily funded through Virginia Medicaid Waiver programs, with private donations supplementing items that Medicaid does not cover (such as recreation, transportation, and household goods).
Product overview
Heart Havens offers two core residential service programs for adults with developmental disabilities: Group Homes and Sponsored Residential Services. The Group Homes are four-bed residences across eight Virginia locations providing 24-hour supervised care, while Sponsored Residential Services offer a foster-like alternative placing individuals with families or caregivers in home settings. Both services are tailored to individual needs and funded primarily through Medicaid.
Differentiator
Problem solved
Functional benefit
Products and services
- Licensed Group Homes (Eight Four-Bed Homes) Eight licensed four-bed group homes across Virginia providing 24-hour supervised residential care, person-centered planning, medication administration, daily living supports, and community integration for adults with developmental disabilities. Funded primarily through Virginia Medicaid Waiver programs, with donations covering items Medicaid does not reimburse.
- Sponsored Residential Program (Host Family Placements) A sponsored residential service in which vetted and trained host families open their homes to provide 24-hour care and community living for an adult with developmental disabilities under Heart Havens' license. Host families receive training, agency oversight, backup support, and (typically) a Medicaid-funded caregiver stipend. Geared to individuals whose preference or needs are better met by a family-style setting than a group home.
Quantifiable outcome
- Homes in 7 Virginia communities (Ashland, Glen Allen, Varina, Virginia Beach, Stuarts Draft, Lynchburg, Richmond)
Companies that use Heart Havens
Customer profileSegments4 records
Ideal customer profiles2 records
Heart Havens technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Heart Havens partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor.
- United Methodist Church (Virginia Conference)minorHistorical affiliation with Virginia Conference of the United Methodist Church. Brian Manwiller served as president of the Virginia Conference UMM from 2004-2006 and was a strong advocate for Heart Havens. The organization continues to receive recognition and support from various United Methodist Church districts through the Brian Manwiller Award program.
- Various United Methodist Church DistrictsminorWinchester District UMM (2007), Norfolk District UMM (2008), York River District UMM (2018), Shady Grove UMC (2022), Bon Air UMC (2023), Calvary UMC (2024), and Community UMW (2025) have received the Brian Manwiller 'In His Grip' Award for exemplary service and support of Heart Havens.
Scale indicators5 records
Recent moves6 records
Expansion highlights4 records
Heart Havens competitors and assessment
Company assessmentDirect peers
- The Arc of Virginia: Virginia-based nonprofit advocating for and serving people with developmental disabilities, including residential support. Directly comparable geographic footprint, mission, and Medicaid-funded residential service model.
- RHA Health Services: Multi-state nonprofit provider of residential, community, and behavioral health services for individuals with intellectual and developmental disabilities. Directly comparable in mission and service model, with group homes and supported living options across multiple states.
- Dungarvin: National provider of residential and supported living services for adults with intellectual and developmental disabilities. Comparable mission, 24-hour supported homes, sponsored/foster-style arrangements, and Medicaid waiver funding structure.
- Chimes: Nonprofit provider of residential, vocational, and community-based services for individuals with intellectual and developmental disabilities. Similar mission, residential service lines, and nonprofit operating model across multiple states.
Broad incumbents
- BrightSpring Health Services: Public human services provider offering residential and home-based support for individuals with intellectual and developmental disabilities among other populations. Comparable in residential service delivery and Medicaid funding approach, though with broader portfolio.
- Sevita Health (The MENTOR Network): Large national provider of residential and community-based services for individuals with intellectual and developmental disabilities. Same core population, Medicaid funding model, and 24-hour supported living services as Heart Havens, but at significantly greater scale.
Regional players
- St. Joseph's Villa: Richmond, Virginia-based nonprofit serving children and adults with developmental disabilities through residential and community programs. Same regional market, comparable mission and Medicaid-funded service delivery model.
Others
- Virginia Department of Behavioral Health and Developmental Services (DBHDS): State agency that licenses and funds Heart Havens through Medicaid waiver programs and oversees Virginia's developmental disability service system. Not a competitor but the primary regulator and reimbursement source defining Heart Havens' operating constraints.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Heart Havens social profiles
Digital presenceHeart Havens compliance and trust
Trust signalCompliance2 records
Heart Havens financial estimates
Financial estimateRevenue estimate
Valuation estimate
Heart Havens leadership team
Management profileNumber of profiles
Profiles1 record
Heart Havens funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Heart Havens M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Heart Havens
What does Heart Havens do?
Heart Havens operates licensed residential service programs for adults with developmental disabilities across Virginia, including eight four-bed group homes providing 24-hour support and a sponsored residential program placing individuals with vetted host families. All services are primarily funded through Virginia Medicaid Waiver programs, with private donations supplementing items that Medicaid does not cover (such as recreation, transportation, and household goods).
Is Heart Havens a public or private company?
Heart Havens is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Heart Havens founded?
Heart Havens was founded in 1999. It employs 51 to 100 people.
Where is Heart Havens based?
Heart Havens is headquartered in Richmond, United States, in the North America region.
How does Heart Havens make money?
Three revenue lines are on record. Medicaid Reimbursement is the primary driver. The others are donations and Contributions and planned Giving and Endowment.
Who are Heart Havens's main competitors?
Direct peers on record are The Arc of Virginia, RHA Health Services, Dungarvin and Chimes. Broad incumbents are BrightSpring Health Services and Sevita Health (The MENTOR Network). St. Joseph's Villa is listed as a regional player. Virginia Department of Behavioral Health and Developmental Services (DBHDS) is listed as an others.
Does Heart Havens have an API?
No public API is recorded for Heart Havens.
What industry is Heart Havens in?
Heart Havens's product category is Disability Residential Services. Its primary akta.pro industry code is BPAGACAG, Disability Services & Independent Living Support, with a secondary code of BPAGACAM, Rare Disease & Special Needs Support Organizations. Its NAICS code is 62321 and its SIC code is 8300.