UtiLocate
UtiLocate (operated by Competers Inc., owned by Urbint) provides cloud-based 811/One Call ticket management software with AI-driven risk insights and GIS integrations for utility companies, telecom providers, municipalities, and locate contractors across the USA and Canada.
- Company typePrivate
- Founded-
- HeadquartersGuelph, Canada
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What UtiLocate does
UtiLocate (operated by Competers Inc. and owned by Urbint) is a cloud-based SaaS platform for 811/One Call underground utility locate ticket management, headquartered at 355 Elmira Rd., Guelph, Ontario, Canada. The platform centralizes ticket creation, dispatching, sketching, documentation, automation, AI-driven risk insights, and reporting into a single workflow for utility companies, telecommunications providers, municipalities, oil and gas operators, SUE/private locate firms, and rail infrastructure operators across the USA and Canada.
The underlying architecture is an AWS-hosted web platform with native mobile companion apps on Android (live) and iOS (rolling out), an API layer for 811/One Call centers, and pre-built integrations with Esri, Google Maps, ArcGIS, Salesforce, NetSuite, Power BI, and Azure. Differentiated features include an IFTTT-style rule builder, an AI module trained on historical ticket data to surface utility-strike risk hotspots, a proprietary routing algorithm that the company claims outperforms top human locators, automated deliverable generation (including SUE level reports and locate forms compiled into PDF), and a fast-camera field capture capability.
UtiLocate sells on a monthly subscription SaaS model with quote-based pricing and a sales-led direct enterprise motion. No public pricing, no disclosed revenue, and no outside funding rounds are reported. The company operates with an 11–50 person team (CEO Shane Hart, CTO Greg Hart, plus a Sales Manager, Sales Coordinator, four full-stack developers, marketing, office management, and an intern) and supplements the core product with Utility Scoop, an industry content platform, plus a 2024-released free training resource, The Locating Instrument, distributed in partnership with Planet Underground Interactive and Staking University.
UtiLocate firmographics
Firmographics- Name
- UtiLocate
- Legal name
- Competers Inc.
- Website
- https://utilocate.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- UtiLocate (operated by Competers Inc., owned by Urbint) provides cloud-based 811/One Call ticket management software with AI-driven risk insights and GIS integrations for utility companies, telecom providers, municipalities, and locate contractors across the USA and Canada.
- Ownership category
- akta.pro rank
UtiLocate industry classification
Industry- Product category
- Underground Utility Locate Management Software
- NAICS
- Information (51)
- akta.pro primary industry
- Consumer Navigation & Turn-by-Turn Apps (BPAMANAA)
Keywords
Where UtiLocate is headquartered
LocationHeadquarters
- HQ city
- Guelph
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
UtiLocate business model
Business model- GTM type
- B2B
- Offering type
- Software
Revenue model
- Software Subscription: Utilocate operates as a subscription-based software-as-a-service (SaaS) platform for underground utility locate ticket management. The platform is sold to 811 locators, utilities, telecom companies, and municipalities.
- Automated Billing: Integrated automated billing feature that allows users to set up custom billing rules that are automatically applied monthly across data for invoice generation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Enterprise/B2B SaaS pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
UtiLocate product offering
Product offeringCore offering
UtiLocate is a cloud-based SaaS platform for centralized management of 811/One Call locate tickets for underground utility damage prevention. The platform handles ticket creation, dispatching, documentation, automated responses, AI-powered risk insights, GIS mapping, sketching, and reporting, with companion mobile apps for field locators. It is sold via subscription to utility companies, telecom providers, municipalities, and 811 locating firms across the USA and Canada.
Product overview
Utilocate is a unified damage prevention platform built around its core Utilocate ticket management software, which integrates all locate ticket operations including dispatching, sketching, automations, AI insights, and reporting. The platform includes mobile companion apps for Android (available) and iOS (coming shortly), and is complemented by Utility Scoop, a content/news platform for the utility locating industry. All components connect via APIs to external systems including 811 centers, GIS platforms (Esri, Google Maps, ArcGIS), and business tools (Salesforce, NetSuite, PowerBI, Azure).
Differentiator
Problem solved
Functional benefit
Products and services
- UtiLocate Core Platform Complete cloud-based damage prevention and 811/One Call ticket management platform that centralizes locate ticket creation, dispatching, documentation, automations, AI-powered insights, and reporting for utility companies, telecom providers, municipalities, and 811 locators.
- Android Companion App Mobile application for Android devices providing field locators with on-the-go access to tickets, mapping, sketches, photos, and ticket management capabilities.
- iOS Mobile App Mobile application for Apple devices enabling field locators to access and manage tickets from iPhones and iPads, complementary to the Android companion app.
Quantifiable outcome
- Reduced response times and minimized costly errors through automated workflows
- +1 more outcomes
Companies that use UtiLocate
Customer profileNamed customers15 records
Segments6 records
Ideal customer profiles3 records
UtiLocate technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability4 records
Feature8 records
UtiLocate partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core, major and minor.
- UrbintcoreUrbint is the parent company that develops and maintains Utilocate. Utilocate is developed by Urbint and represents their underground utility locate software solution.
- Amazon Web ServicescoreUtilocate is hosted on Amazon Web Servers to ensure maximum uptime and speed. Powered by AWS infrastructure.
- EsrimajorIntegration with Esri GIS platform for mapping and spatial analysis capabilities built into Utilocate.
- Google MapsmajorIntegration with Google Maps for mapping capabilities within the Utilocate platform.
- ArcGISmajorIntegration with ArcGIS for advanced spatial analysis and mapping capabilities.
- 811/One Call CenterscoreSeamless integration with 811 and One Call centers ensuring efficient transmission of locate requests, updates, and responses.
- Planet Underground InteractiveminorPartner providing The Locating Instrument educational resource for download, a copyrighted training tool for underground utility damage prevention.
- Staking UniversityminorPartner organization behind The Locating Instrument educational resource, providing free training materials to the industry.
Scale indicators1 record
Recent moves6 records
Expansion highlights6 records
UtiLocate competitors and assessment
Company assessmentDirect peers
- KorTerra: KorTerra is a leading utility locate request management software platform serving 811 centers, utilities, and locators across the US. It is the most direct competitor to Utilocate, offering comparable ticket management, response automation, and integration with One Call systems.
- Pelican Corp (now KorTerra): Pelican Corp merged with KorTerra and historically provided utility damage prevention and One Call software for municipalities and utility companies. Direct overlap in ticket management, mapping, and 811 workflow automation makes it a closely comparable peer.
- Ticket Tool by Marco: Ticket Tool is a locate request management solution used by 811 centers and utility companies, providing ticket routing, mapping, and response tracking. It competes for the same locate operations software budget as Utilocate.
- GeoCall Inc. GeoCall provides web-based ticket management and mapping software for utility locators, 811 centers, and underground facility owners. It competes in the same damage prevention workflow niche with similar One Call integration capabilities.
Emerging players
- Geolantis: Geolantis offers a cloud-based utility locating and infrastructure mapping platform with GPS-based workflows. It is an emerging player with partial overlap in field locator software for utility and damage prevention use cases.
- Badger Maps: Badger Maps provides route planning and field mapping software for outside sales and service teams. It overlaps with Utilocate's routing and mapping capabilities in a different vertical but competes for the broader field workforce software category.
Broad incumbents
- Esri: Esri is the dominant GIS platform provider whose ArcGIS mapping software underpins much of the utility infrastructure visualization Utilocate builds upon. Esri is a broad incumbent and integration partner, with potential to expand into adjacent locate workflow software.
- ServiceNow Field Service Management: ServiceNow offers a broad field service management suite used by utilities and telecom providers. While not specialized in 811/locate workflows, it competes for the same enterprise field operations software budget and could expand into damage prevention.
- Microsoft Dynamics 365 Field Service: Microsoft Dynamics 365 Field Service provides workforce scheduling, dispatch, and field operations for utility and infrastructure customers. As a broad incumbent ERP/CRM-adjacent field service platform, it competes for enterprise software wallets.
- Urbint: Urbint is the parent company that develops and maintains Utilocate, and also offers AI-powered risk management solutions for utilities and infrastructure. It is both a strategic parent and a broader AI/risk platform peer serving utility customers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
UtiLocate social profiles
Digital presenceUtiLocate financial estimates
Financial estimateRevenue estimate
Valuation estimate
UtiLocate leadership team
Management profileNumber of profiles
Profiles6 records
UtiLocate funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
UtiLocate M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about UtiLocate
What does UtiLocate do?
UtiLocate is a cloud-based SaaS platform for centralized management of 811/One Call locate tickets for underground utility damage prevention. The platform handles ticket creation, dispatching, documentation, automated responses, AI-powered risk insights, GIS mapping, sketching, and reporting, with companion mobile apps for field locators. It is sold via subscription to utility companies, telecom providers, municipalities, and 811 locating firms across the USA and Canada.
Is UtiLocate a public or private company?
UtiLocate is a private company. It is classified as corporate owned and is currently operating.
When was UtiLocate founded?
UtiLocate was founded in -1. It employs 11 to 50 people.
Where is UtiLocate based?
UtiLocate is headquartered in Guelph, Canada, in the North America region.
How does UtiLocate make money?
Two revenue lines are on record. Software Subscription is the primary driver. The others are automated Billing.
Who are UtiLocate's main competitors?
Direct peers on record are KorTerra, Pelican Corp (now KorTerra), Ticket Tool by Marco and GeoCall Inc.. Emerging players are Geolantis and Badger Maps. Broad incumbents are Esri, ServiceNow Field Service Management, Microsoft Dynamics 365 Field Service and Urbint.
Does UtiLocate have an API?
Yes. Utilocate provides APIs that efficiently and securely ingest and provide feedback on data, enabling smooth interoperability with existing systems. The API facilitates integration with 811/One Call centers and platforms such as Azure, PowerBI, NetSuite, and Salesforce. No specific documentation URL, SDK languages, auth methods, rate limits, or versioning details are provided.
What industry is UtiLocate in?
UtiLocate's product category is Underground Utility Locate Management Software. Its primary akta.pro industry code is BPAMANAA, Consumer Navigation & Turn-by-Turn Apps. Its NAICS code is 51.