ICG

What ICG does

ICG Informationstechnologie Consulting GmbH is a German IT consulting company and system house headquartered in Kelkheim (near Frankfurt) and registered in Königstein im Taunus, operating as a certified myfactory ConsultingCenter partner. The company distributes, implements, customizes, and supports the myfactory.BusinessWorld web-based ERP platform for startups, small businesses, and medium-sized companies (KMU) with 5-250 employees/workstations in Germany. Beyond ERP, ICG provides general IT infrastructure services (server, network, backup, security), telephony/VoIP (AGFEO), document management (ecoDMS), and training services.

The core product is myfactory.BusinessWorld, a browser-based application built on the .NET Framework (minimum 4.5, 4.6 for external shop interfaces) running on Windows servers and accessible without local client installation. It bundles modular components: CRM, ERP, B2B web portal/webshop, PPS (production planning), FMS (financial management), MIS (reporting/analytics), HRM, groupware (Businessmanager), and a mobile app for iOS/Android. The platform supports cloud, on-premise, and hybrid deployment with native integrations to Amazon, eBay, PayPal Plus, DATEV, ShipCloud, Microsoft Exchange, and ZUGFeD e-invoicing.

ICG's revenue model combines professional services (consulting, implementation, customization, training) with subscription/recurring revenue from software licensing, cloud hosting, and managed IT services. The company sells direct through its website (icg-online.de), contact forms, and field sales targeting the German mid-market. Pricing is not publicly disclosed and is quote-based; the company emphasizes flexible cloud deployment with no long-term contract commitments for startups. No revenue figures, headcount, or funding have been disclosed.

Name

ICG

Legal name

ICG Informationstechnologie Consulting GmbH

Website

https://icg-online.de

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

ICG Informationstechnologie Consulting GmbH is a German IT system house and certified myfactory ConsultingCenter that sells, implements, and supports the myfactory.BusinessWorld web-based ERP platform for startups and SMBs (5-250 employees) in Germany, complemented by IT infrastructure, VoIP, and document management services.

Ownership category

akta.pro rank

Product category

ERP Software & IT System House Services

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

akta.pro secondary industry

ERP Managed Services & AMS (Application Management) (BPAEAGAB)

Keywords

• ERP software solutions
• IT consulting services
• Cloud business solutions
• Document management systems
• VoIP telephony solutions

Headquarters

HQ city

Kelkheim

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. IT Consulting and System House Services: ICG provides comprehensive IT consulting services including IT infrastructure management, network setup, WLAN/LAN infrastructure, backup solutions (local and cloud), spam/virus protection, and telecommunications system implementation. They manage entire IT operations for clients so they can focus on their core business.
2. myfactory ERP Software Sales and Customization: As a certified myfactory ConsultingCenter partner, ICG sells, implements, customizes, and supports the myfactory.BusinessWorld ERP system. Revenue comes from software licensing, implementation services, custom development, and ongoing support.
3. Cloud/Hosted Solutions: ICG offers cloud-based solutions including hosted Exchange, Skype for Business, and myfactory ERP from the cloud. Cloud solutions provide low upfront costs, flexible pricing, and no long-term contract commitments.
4. Training Services: ICG provides training for office products (online and on-site) and myfactory ERP systems.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

ICG is a German IT system house that resells, implements, and supports the myfactory.BusinessWorld web-based ERP suite, while bundling complementary cloud hosting, IT infrastructure management, document archiving, VoIP telephony, and training services for German small and mid-sized businesses. The firm operates as a single point of contact for its customers' ERP, network, and communications needs, integrating best-of-breed partner technologies (LANCOM, AGFEO, ecoDMS, Deutsche Telekom, ShipCloud) into a managed solution.

Product overview

ICG is an IT consulting company and certified myfactory partner offering the myfactory.BusinessWorld as its primary product—a web-based ERP platform with modular architecture. The platform includes core modules: myfactory CRM (customer relationship management), myfactory ERP (enterprise resource planning/wareneingang), myfactory B2B (B2B portal/webshop), myfactory PPS (production planning), myfactory FMS (financial management/accounting), myfactory MIS (management information/reporting), myfactory HRM (human resources), myfactory Businessmanager (groupware), and myfactory.mobile (iOS/Android apps). The offering is complemented by ecoDMS for GoBD-compliant document archiving, AGFEO VoIP telephony solutions, IT infrastructure services (server, network, security), and myfactory consulting/customization services. ICG serves startups (5+ users), SMBs (5-250 users), and larger enterprises through cloud, on-premise, or hybrid deployment models.

Differentiator

Problem solved

Functional benefit

Products and services

• myfactory.BusinessWorld ERP Suite Web-based business platform combining CRM, ERP, merchandise management, production, accounting, HR, and project management; sold, implemented, and supported by ICG as a certified myfactory ConsultingCenter partner for German startups and KMU.
• Managed IT Infrastructure & Cloud Hosting Provision and management of cloud-hosted and on-premise IT infrastructure (servers, networks, firewalls) for SMB customers, leveraging LANCOM networking technology and Deutsche Telekom connectivity.
• ecoDMS Document Archiving GoBD-compliant document management and archiving solution integrated with the myfactory ERP environment for audit-ready records retention.
• AGFEO Telephony Solutions VoIP and PBX telephony systems from AGFEO, supplied and integrated by ICG into customer IT environments alongside the myfactory ERP platform.
• ERP Consulting, Implementation & Training Project-based consulting, rollout, customization, and end-user training services for the myfactory.BusinessWorld platform, delivered by ICG's certified consultants to German SMB customers.

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature9 records

Partnerships

One partnership is on record.

• myfactory International GmbHcoreTechnology or IntegrationICG is a certified partner and ConsultingCenter of myfactory International GmbH. This partnership enables ICG to sell, implement, customize, and support the myfactory.BusinessWorld ERP system. As a ConsultingCenter, ICG can provide extensions, customizations, and enhancements while maintaining update safety and seamless release upgrades.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• All for One Group SE: German IT consulting firm specializing in SAP and ERP solutions for the Mittelstand. Closely comparable to ICG as an ERP/enterprise applications reseller and implementation partner for German SMEs, with similar customer profile and services-led GTM.
• SHD AG: German IT retailer and system house supplying hardware, software, and services to mid-market customers. Comparable to ICG as a German system house addressing the same 5-250 user segment with bundled IT/ERP solutions.
• Atoss Software AG: German workforce management and HR software vendor serving Mittelstand and enterprise. Comparable to ICG as a German-headquartered business software specialist targeting the same SME/HR-IT buyer with modular subscription software.
• Allgeier SE: German IT consulting and system integration group with a strong Mittelstand focus. Comparable to ICG as a mid-market IT services provider delivering enterprise applications, ERP-related services, and managed IT to German SMEs.
• SALT Solutions GmbH: German IT consultancy focused on SAP and enterprise application services for mid-market industrial and retail customers. Comparable as a German ERP/services peer in the same SME customer segment with similar implementation-and-support GTM.

Others

• myfactory International GmbH: Vendor of the myfactory.BusinessWorld ERP platform that ICG resells, implements, and customizes. Included as an ecosystem peer given the strategic dependency — ICG's entire product is built around this platform, and other myfactory partners are ICG's closest like-for-like competitors.

Broad incumbents

• T-Systems International GmbH: Deutsche Telekom's enterprise IT services arm providing cloud, SAP, and managed IT to mid-market and large German customers. Comparable as a broad German IT services incumbent addressing the same Mittelstand digitalization demand, but at enterprise scale.
• Bechtle AG: One of Europe's largest IT system houses, headquartered in Germany, offering hardware, software, and IT services to mid-market and enterprise customers. Comparable as a German system house serving the same SME/IT infrastructure buyer, though at far greater scale and breadth.
• DATEV eG: Large German cooperative providing tax, accounting, and ERP-adjacent software to SMEs and tax advisors. Comparable to ICG as a German software/services provider for the Mittelstand with GoBD/regulatory-driven demand, though operating at vastly greater scale.
• Cancom SE: German listed IT services and cloud provider focused on mid-market digitalization. Comparable to ICG as a managed IT and cloud services competitor for German SMEs, though Cancom operates at substantially larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/icgonline
• Facebookfacebook.com/ICG-IT-Consulting-GmbH-181424161908148

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ICG