Backnet Development & Support

What Backnet Development & Support does

Backnet Entwicklungs- und Support GmbH is a privately held German software company founded in 1998 and headquartered in Kuppenheim, Baden-Württemberg, that develops and supports ERP and point-of-sale software exclusively for the bakery trade (Bäckereien) in the German-speaking market. The firm's core offering is BackNet Connect ERP, a Windows/.NET-based platform covering customer management, recipe management, ordering, delivery-note handling, invoicing, baking schedules, and personnel management, with optional modules for nutritional calculation, label printing, branch management, inventory, and statistics. Layered on top is Cash Pro, a touch-based POS system purpose-built for bakery retail with add-ons for customer loyalty cards, HACCP cleaning protocols, and table billing; this can be deployed standalone or integrated with the ERP via Cash Pro Connect.

A growing mobile layer extends the portfolio across iOS, Android, and Windows: BackBest digitizes B2B order entry for invoice-accounting bakery customers, PersonalTime handles digital employee scheduling (Personaleinsatzplanung), Meine Bäcker App is a consumer-facing digital stamp and loyalty card, and QR-Code Bon is a digital receipt feature that lets customers retrieve receipts via QR scan without an app or stored personal data. The technology stack combines .NET C# and WinForms on the desktop, Microsoft SQL Server and PostgreSQL for data, and mobile-native apps distributed through Apple, Google, and Microsoft app stores; the company also resells bakery-specific POS hardware through its sales channel.

Backnet operates a sales-led, direct go-to-market model with a dedicated Vertrieb department, partner network for regional implementation, online and on-site product demonstrations, and a quote-based pricing structure tied to terminal count, modules selected, and multi-year contract terms. Revenue combines one-time software licensing (ERP/POS deployments), recurring maintenance and support contracts with remote updates, mobile-app distribution, and hardware resale. The customer base is not publicly disclosed but targets single-outlet artisans, bakery-cafés, and multi-factory bakery chains across Germany, with documented integrations into DATEV/Fibu accounting, BLS food key standards, and equipment systems from Vectron, Bäko, Reimelt, and Spiromatik via EDIfact and OpenTrans. The company has no external institutional investors, no disclosed M&A, and a headcount of 1-10 employees.

Name

Backnet Development & Support

Legal name

BackNet Entwicklungs- und Support GmbH

Website

https://backnet.de

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

1–10 employees

Short description

BackNet Entwicklungs- und Support GmbH develops and supports ERP (BackNet Connect), POS (Cash Pro), and mobile applications purpose-built for German bakery businesses, covering ordering, production, invoicing, loyalty, and workforce scheduling.

Ownership category

akta.pro rank

Headquarters

HQ city

Kuppenheim

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing and ERP Systems: BackNet generates revenue through licensing of their BackNet Connect ERP and Cash Pro POS software systems to bakery businesses. The software is sold as a customized industry solution with implementation and ongoing support.
2. Maintenance and Support Services: Ongoing maintenance and support contracts with regular update services included in maintenance fees. Updates are delivered via remote maintenance.
3. Mobile Applications: Mobile apps available through App Store, Google Play, and Windows Store for customer-facing and business operations functions.
4. Hardware Sales: Sale of specialized POS hardware systems (touch screens, terminals) specifically designed for bakery retail environments.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Backnet Development & Support develops and sells vertically specialized business software for the bakery industry, anchored by the BackNet Connect ERP platform and the Cash Pro touch-based point-of-sale (POS) system. The offering is extended with mobile apps for B2B ordering, employee scheduling, and customer loyalty, plus integrations with German accounting and food-industry systems. Products are sold as customized industry solutions with implementation, ongoing maintenance, and remote support.

Product overview

Backnet Development & Support offers a platform-plus-modules portfolio of bakery-specific business software. The core platform is BackNet Connect ERP, an ERP system covering daily bakery operations including ordering, invoicing, recipe management, and personnel management, with a broad range of optional modules (nutritional calculation, label printing, inventory, statistics, scheduling, and more). Complementing the ERP is Cash Pro, a dedicated bakery POS (point-of-sale) cash register system available as standalone or connected to Connect ERP via Cash Pro Connect, which can be extended with add-on modules for customer loyalty cards (Kundenkartensystem), HACCP cleaning and task management (Reinigungs- und Aufgabenprotokoll), and table service billing (Tischabrechnung). The portfolio also includes several mobile apps: BackBest (B2B order app for invoice-accounting customers), PersonalTime App (employee scheduling), and Meine Bäcker App (consumer-facing digital stamp/loyalty card), as well as the QR-Code Bon digital receipt feature. All products are tailored to the German bakery (Bäckerei) and food service industries.

Differentiator

Problem solved

Functional benefit

Brands

• BackBest: B2B mobile application for invoice customers to digitalize daily ordering processes for bakeries.
• Meine Bäcker App
• PersonalTime App
• Cash Pro
• BackNet Connect ERP

Products and services

• BackNet Connect ERP Core ERP software platform for bakery businesses covering daily operations: customer management, article/product management, recipe management, ordering, delivery notes, invoicing, production scheduling (back plans/back sheets), and personnel management. Sold with optional modules for nutritional calculation, label printing, branch management, inventory, statistics, scheduling, and dashboards. Designed for single-outlet and multi-factory bakery operations.
• Cash Pro Touch-based point-of-sale (POS) cash register system designed for bakeries, available standalone or integrated with Connect ERP via Cash Pro Connect. Supports multi-cashier operation, order management, pre-ordering, customer loyalty cards, HACCP cleaning/task logging, and optional table service for cafés and bistros.
• BackBest B2B mobile order management app for invoice-accounting bakery customers, enabling digital order entry to reduce errors and administrative overhead in the daily ordering workflow. Available on iOS, Android, and Windows.
• PersonalTime App Mobile application for digital employee scheduling (Personaleinsatzplanung) at bakery operations, designed to reduce administrative effort for workforce planning.
• Meine Bäcker App Consumer-facing mobile app acting as a digital stamp and bonus card for bakery customers, intended to drive customer loyalty and repeat engagement outside of in-store visits.

Quantifiable outcome

• Improves operational efficiency and optimizes workflows for bakery businesses
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

Feature6 records

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• LS Retail: Iceland-headquartered ERP and POS software suite for retail, hospitality, and bakery verticals. Competes with BackNet Connect ERP at larger multi-branch bakery chains across Europe.
• Lightspeed Restaurant: Cloud-based POS and commerce platform for restaurants and cafés. Competes for the bakery-café segment of BackNet's customer base with a more modern cloud-native stack.
• NCR Voyix: Global enterprise POS and commerce platform serving retail and hospitality chains. Targets larger multi-branch bakery customers with cloud-based back-office and POS that competes against BackNet Connect ERP.
• Toast Inc. US-headquartered cloud POS platform for the restaurant industry. While not active in Germany, it represents the cloud-native competitive direction that BackNet's on-premise Windows stack may eventually be benchmarked against.
• Block (Square) POS: Global cloud POS and payments provider competing for SMB retail and food-service customers with low-friction hardware and subscription pricing — the type of modern alternative BackNet's smaller bakery customers may consider.

Emerging players

• gastromatic: German SaaS for employee scheduling and workforce management in hospitality and food retail. Directly competes with BackNet's PersonalTime App in the same DACH bakery/HoReCa customer segment.
• SumUp: European-headquartered POS and payment solution widely used by small bakeries and food retailers in Germany. Competes at the lower end of the market on price and simplicity.
• Orderbird: Berlin-based iPad/cloud POS provider for restaurants, cafés, and bakeries in the DACH market. Targets the same SMB hospitality segment as BackNet's Cash Pro with a modern, subscription-based alternative.

Direct peers

• Vectron Systems AG: German POS system manufacturer focused on hospitality and bakery retail. Vectron directly competes with BackNet's Cash Pro POS offering for the same German bakery and gastronomy customers, and is even listed as an integration partner.

Others

• Bizerba: German manufacturer of retail scales, slicing, and food-processing equipment, including bakery labels and pricing solutions. Adjacent to BackNet's bakery ecosystem as an upstream hardware/labeling partner.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/backnet-e-s

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Backnet Development & Support