VNPT Pay

What VNPT Pay does

VNPT Pay is the digital wallet and Mobile Money service brand operated by VNPT-Media, a subsidiary of Vietnam's state-owned telecommunications conglomerate VNPT (Tập đoàn Bưu chính Viễn thông Việt Nam). The company was registered in Hanoi on 12/06/2015 and received its payment intermediary service license (No. 41/GP/NHNN) from the State Bank of Vietnam on 06/07/2017. It operates two core products under the VNPT Money mobile application: Ví VNPT Pay, an electronic wallet licensed as a payment intermediary, and Mobile Money, an e-money account tied to VinaPhone mobile subscriptions that enables deposit, withdrawal, payment, and transfer via mobile phone and USSD. The platform is accessible on iOS and Android, supports biometric authentication (fingerprint and facial recognition), PCI DSS and 3-D Secure compliance, GeoTrust certification, SmartOTP, Auto Pay for recurring bills, and QR code payments across 160,000+ acceptance points including VNPay QR, Payoo QR, and VietQR.

The business serves primarily individual VinaPhone subscribers across all 63 Vietnamese provinces, with cash-in/cash-out enabled through thousands of VinaPhone transaction points — a structural distribution advantage in rural and bank-underdeserved areas. A secondary enterprise segment (Ví Doanh nghiệp VNPT Pay) targets corporate customers through a dedicated merchant portal and APIs. The revenue model is predominantly freemium for consumers: wallet-to-wallet transfers, bill payments, and cash deposits are free, with monetization from withdrawal fees (0.55% / min 2,000 VND after five monthly transactions), unlinked-bank transfer fees (5,500 VND), 0.5% VAT on agent cash withdrawals, and customized enterprise agreements. Recent strategic moves include white-label consumer lending via SeABank, an HDBank partnership covering agent banking, and integration of VietQR interoperability.

VNPT Pay's competitive position is anchored by three structural assets: the State Bank license, the VinaPhone distribution network, and integration with 30+ Vietnamese banks. Technology differentiators — facial recognition KYC, image recognition for payment verification, and Auto Pay — are featured but represent standard fintech capabilities rather than proprietary AI. The company competes in Vietnam's crowded e-wallet market against MoMo, ZaloPay, and VNPay, where it occupies a mid-tier position with the advantage of state-backed telecom distribution but the constraint of regulatory transaction caps on Mobile Money.

Name

VNPT Pay

Legal name

Tổng Công ty Truyền thông VNPT-Media

Website

https://vnptpay.vn

Company type

Private

Founded year

2015

Operating status

Operating

Short description

VNPT Pay is the digital wallet and Mobile Money service of Vietnam's state-owned VNPT telecom group, serving VinaPhone subscribers and Vietnamese consumers with top-up, bill payment, transfers, and QR payments across all 63 provinces via the VNPT Money app.

Ownership category

akta.pro rank

Product category

Mobile Payments

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (52232)

SIC

Finance Services (6199)

akta.pro primary industry

QR Code Payments Wallets (FSAMAEAC)

akta.pro secondary industries

A2A Checkout & Merchant Acceptance Solutions (FSAMAFAF), Merchant Payment Gateways (API/Hosted Checkout) (FSAMACAA)

Keywords

• Mobile payment services
• Electronic wallet
• Mobile money account
• QR code payments
• Digital bill payment

Headquarters

HQ city

Hanoi

HQ country

Vietnam

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations

Revenue model

1. Payment Transaction Fees: VNPT Pay charges transaction fees for fund transfers, withdrawals, and other financial operations. Fees vary by transaction type: wallet-to-wallet transfers are free for verified accounts; withdrawals to linked bank accounts are free for the first 5 per month then charged 0.55% per transaction (min 2,000 VND); transfers to unlinked bank accounts are free for the first 5 per month then 5,500 VND per transaction. Cash withdrawal at VinaPhone agents incurs 0.5% VAT (min 2,000 VND per transaction).
2. Mobile Money Transaction Limits: The Mobile Money service generates revenue through the transaction volume permitted within regulatory limits. Total transaction limit for Withdraw + Payment + Transfer is capped at 10,000,000 VND/month per Mobile Money account. Monthly payment limit from Mobile Money account is 200,000,000 VND with maximum 4,500 transactions per month. Cash deposit at VinaPhone agents: up to 200,000,000 VND per transaction, 200,000,000 VND per day, 1,000,000,000 VND per month.
3. Business Customer Services: VNPT Pay offers enterprise wallet services (Ví Doanh nghiệp) for business customers with separate fee structures and merchant portal (merchant.vnptmoney.vn). Corporate customers use dedicated APIs and business-oriented terms of service, generating revenue through customized service agreements and transaction processing.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

VNPT Pay operates the VNPT Money super-app, which delivers the Ví VNPT Pay consumer electronic wallet and a Mobile Money account licensed by the State Bank of Vietnam (License No. 41/GP/NHNN). It enables individuals to send/receive money, pay bills (electricity, water, internet, TV), buy phone cards and game cards, top up mobile, and pay at QR-code acceptance points, while a separate Ví Doanh nghiệp wallet serves merchants and corporates with collections, payouts, and developer API integration.

Product overview

VNPT Pay operates as a comprehensive mobile payment ecosystem under the VNPT Money brand, consisting of two core products: Ví VNPT Pay (electronic wallet) and Mobile Money (mobile money service linked to VinaPhone subscriptions). The platform provides a unified mobile application enabling users to access both wallet types. Core services include mobile top-up, card code purchasing, telecommunications and television bill payment, money transfer between wallets and bank accounts, QR code payments at 160,000+ acceptance points, and Auto Pay for automatic recurring payments. SmartOTP provides integrated authentication. The ecosystem integrates with 30+ Vietnamese banks and accepts VNPay QR and Payoo QR payments nationwide. Licensed by the State Bank of Vietnam as payment intermediary (License No. 41/GP/NHNN).

Differentiator

Problem solved

Functional benefit

Brands

• VNPT Money: Mobile application platform for VNPT Pay digital wallet and Mobile Money services, enabling payments, money transfers, top-ups, and bill payments.
• Mobile Money

Products and services

• Ví VNPT Pay (Consumer Electronic Wallet) State Bank of Vietnam-licensed consumer electronic wallet enabling Vietnamese individuals to make QR-code payments, peer-to-peer transfers, household bill payments, phone/card purchases, and mobile top-ups via the VNPT Money super-app.
• Mobile Money (VNPT Money Mobile Money Account) Mobile money account within VNPT Money that allows users to transact funds from a stored-value account linked to their mobile number, supporting cash-in, cash-out, transfers, and payments for users including those with limited traditional banking access.
• Ví Doanh nghiệp VNPT Pay (Business Wallet) Business-focused wallet that enables Vietnamese merchants, SMEs, and corporates to accept QR-code consumer payments, manage collections, disburse funds to partners/employees, and integrate payment functionality into their own platforms via developer APIs.
• VNPT Money Super-App Mobile super-app platform (iOS and Android) that consolidates the VNPT Pay consumer wallet, Mobile Money account, business wallet, bill payment, top-up, card purchase, and authentication services into a single application.

Quantifiable outcome

• Cash deposit and withdrawal available at thousands of VinaPhone transaction points across all 63 provinces/cities in Vietnam
• +2 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability4 records

Feature8 records

Partnerships

Five partnerships are on record, tiered core and minor.

• 30+ Partner Banks in VietnamcoreTechnology or IntegrationVNPT Pay has integrated with over 30 Vietnamese banks, enabling users to link bank accounts directly to their VNPT Pay wallets and Mobile Money accounts. This includes both direct bank linkage and ATM card-based linkage, facilitating seamless fund transfers, top-ups, and withdrawals. The linked banks allow customers to use bank balances for payments and to withdraw wallet funds back to their bank accounts.
• VNPaycoreTechnology or IntegrationVNPay is a payment infrastructure provider whose QR code standard is accepted at over 160,000 merchant locations where VNPT Money users can make payments. VNPT Pay accepts VNPay QR code payments, integrating VNPay's merchant network into its payment ecosystem.
• PayoocoreTechnology or IntegrationPayoo QR code payments are accepted across the VNPT Money payment network, enabling users to transact at Payoo-enabled merchant locations as part of the broader acceptance ecosystem of over 160,000 points nationwide.
• SeABankminorStrategic or Co-development PartnerVNPT-Media partners with SeABank to offer an online lending product ('Cho vay Online') for VNPT employees and potentially subscribers. SeABank provides unsecured consumer loans disbursed into VNPT Pay wallets, with automatic debt collection through the platform. This is a white-label lending integration within the VNPT Money app.
• VinaPhone (Parent Company)coreStrategic or Co-development PartnerVNPT Pay's Mobile Money service is specifically designed for VinaPhone subscribers, with the mobile money account attached to the subscriber's VinaPhone number. VinaPhone's nationwide retail network of thousands of stores serves as physical cash-in/cash-out points for Mobile Money users, providing unmatched physical distribution for a digital wallet service.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• MoMo: Vietnam's leading consumer e-wallet super-app offering P2P transfers, bill payment, QR payments, and a broad merchant ecosystem. Direct competitor to VNPT Pay for the same Vietnamese consumer and merchant wallet use cases.
• ZaloPay: E-wallet operated by VNG, deeply integrated with the Zalo messaging super-app. Competes head-to-head with VNPT Pay in QR payments, P2P transfers, and bill payment across Vietnam.
• Payoo: Vietnamese bill payment aggregator and QR payment network accepted across the VNPT Money ecosystem. Competes in bill payment and merchant QR acceptance while being an integration partner.
• ShopeePay (Shopee): E-wallet backed by Sea Group integrated within the Shopee marketplace. Strong in merchant QR payments and consumer payments, directly competing with VNPT Pay for everyday transaction share in Vietnam.
• VNPay: Vietnam's dominant QR payment gateway and switching network, whose QR standard is accepted at 160,000+ points where VNPT Money is usable. Both partner and overlapping competitor across merchant acceptance and consumer QR payments.
• Mobifone Money (mFiX): Mobile money service operated by MobiFone, the third major Vietnamese state-linked telecom. Competes with VNPT Pay for telco-attached mobile money accounts under the same SBV framework.
• ViettelPay (Viettel Money): Mobile money and digital wallet service from Viettel, Vietnam's other state-owned telecom group. Operates the same Mobile Money / e-wallet dual product model and competes directly for telco-attached wallet users.

Broad incumbents

• Samsung Wallet: Global device-side mobile wallet from Samsung with NFC tap-to-pay and stored-card capabilities. Adjacent mobile-wallet competitor offering an alternative payment rail for premium smartphone users in Vietnam.
• Alipay: Global super-app wallet from Ant Group with cross-border QR acceptance and merchant payment services. Relevant comparably as a wallet super-app platform targeting QR payments at scale.

Emerging players

• Moca (Grab): Vietnamese e-wallet integrated into the Grab super-app for ride-hailing and food delivery payments. Overlapping target use cases in QR and mobile payments with VNPT Pay but focused on the Grab ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/VNPTMoney

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VNPT Pay