Zetta Insurance

What Zetta Insurance does

Zetta Insurance (АО «Зетта Страхование») is a privately held Russian multi-line insurance company headquartered in Moscow at 30 Ozernovskaya Naberezhnaya. Founded in 1994 as СК «Цюрих» (Zurich Insurance) and rebranded to Zetta in 2019, the company operates under multiple Central Bank of Russia licenses authorizing more than 90 insurance and reinsurance programs for individuals and legal entities. Its product portfolio spans mandatory and voluntary auto (ОСАГО, КАСКО and variants such as ЕвроКАСКО, Аккуратный водитель, Оптимальное КАСКО, От угона, Защита+), travel insurance (ВЗР), voluntary health insurance (ДМС), accident and life insurance (including niche programs such as Антиклещ, Школьник, Мигрант, Экспресс-помощь, АнтиКорона), mortgage-linked coverage, property lines (квартира, дача-экспресс), and corporate lines including cargo, construction and erection risks, machinery breakdown, OSGOP, OPO, employer liability, product liability, and professional liability for realtors, auditors, notaries, and appraisers. Distribution runs through a digital self-service channel (zettains.ru with online calculators and e-policy issuance, a personal account portal, SMS notifications, and recurring monthly payments via the Robokassa payment operator), a federal contact center (8-800-700-77-07), 150+ physical sales points across 44 Russian regions, and 7,000+ independent insurance agents, supplemented by bancassurance partnerships with Sviaz Bank, FC Otkritie, Raiffeisenbank, Bank Russkiy Standart, and AK-Bars. Revenue mechanics are predominantly premium-based across property, casualty, accident and health, and corporate lines, with commissions ranging from 10% (ОСАГО) to 25%+ (КАСКО) for agents. The company reports 2M+ clients served, 1.2M active contracts as of 2023, 31,933 claims settled in H1 2023, and holds a ruA+ (Very High Reliability) rating from RAEX (Expert RA) confirmed in 2025. It was ranked #13 in property insurance collections for individuals and #15 in the Russian КАСКО market, and its senior leadership (CEO Igor Fatyanov, Commercial Director Kirill Yakimishen) was recognized in the 2024 Top-1000 Russian Managers listing.

Name

Zetta Insurance

Legal name

АО «Зетта Страхование»

Website

https://zettains.ru

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Zetta Insurance is a privately held Russian multi-line insurer offering 90+ auto, property, health, life, travel, and corporate insurance programs to individuals and businesses across 44 Russian regions through digital, agent, and bancassurance channels.

Ownership category

akta.pro rank

Product category

Property & Casualty Insurance

NAICS

Direct Property and Casualty Insurance Carriers (524126), Direct Health and Medical Insurance Carriers (524114), Direct Life, Health, and Medical Insurance Carriers (52411)

SIC

Fire, Marine & Casualty Insurance (6331), Accident & Health Insurance (6321), Life Insurance (6311), Insurance Carriers, Nec (6399)

akta.pro primary industry

Commercial General Liability (CGL) (FSAJADAA)

akta.pro secondary industries

Individual AD&D Insurance (Direct-to-Consumer) (FSAIALAC), Universal Life (UL) Insurance (FSAIABAB)

Keywords

• Auto insurance
• Property insurance
• Voluntary health insurance
• Travel insurance
• Corporate liability insurance

Headquarters

HQ city

Moscow

HQ country

Russia

HQ region

Europe

Offices12 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

1. Property & Casualty Insurance Premiums: Core revenue from collecting insurance premiums across auto (KASKO, OSAGO, DSAGO), property (apartment, dacha, mortgage), and liability lines. Premiums are collected upfront at policy issuance or via recurring monthly payments. The company offers over 90 insurance programs across private and corporate segments.
2. Accident & Health Insurance Premiums: Revenue from accident insurance (including tick-borne disease coverage, children's policies, sports, borrowers, migrants), voluntary health insurance (DMS), and travel insurance (VZR). Premiums are one-time or recurring depending on policy term.
3. Corporate/Business Insurance Premiums: Commercial lines including cargo insurance, construction and erection risks, machines and equipment breakdown, specialized vehicles, OSGOP (mandatory passenger carrier liability), OPO (hazardous facility liability), employers' liability, and D&O coverage for legal entities.
4. Bancassurance / Bank Partner Distribution: Revenue shared with banking partners (Sviaz Bank, FC Otkritie, Raiffeisenbank, Russkiy Standart, AK-Bars) through co-branded insurance products including MultiPolis, Protected Home, and travel insurance certificates sold alongside banking products.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

Zetta Insurance sells insurance policies to individuals and legal entities across Russia, including mandatory and voluntary auto insurance (OSAGO and KASKO), travel insurance (VZR), property insurance for apartments and dachas, mortgage insurance, voluntary health insurance (DMS), accident and life insurance, and a broad suite of corporate coverages (cargo, construction risks, equipment breakdown, OSGOP, OPO, employer liability, professional and product liability). Policies are issued online via the company website with calculators and e-policy delivery, in person at 150+ sales points, through 7,000+ independent agents, and via bank partner distribution channels.

Product overview

Zetta Insurance (АО «Зетта Страхование») operates as a diversified insurance company offering over 90 insurance programs for individuals and legal entities. The product portfolio centers on two main categories: (1) Personal lines including auto insurance (ОСАГО mandatory and КАСКО voluntary with variants like ЕвроКАСКО, Аккуратный водитель, Оптимальное КАСКО, От угона, Защита+), travel insurance (ВЗР), health/life insurance (ДМС, страхование от несчастных случаев with programs Школьник, Антиклещ, Мигрант, Экспресс-помощь, АнтиКорона), property insurance (квартира, дача-экспресс), and mortgage insurance; and (2) Corporate/commercial lines including ОСАГО, КАСКО for businesses, property insurance, cargo insurance, construction and installation risks, machinery breakdown, specialized equipment, employer liability (корпоративное страхование ответственности работодателя), professional liability for риэлторов/аудиторов/нотариусов/оценщиков, product liability, ОСГОП, ОПО, and small/medium business packages. Add-on modules include ДСАГО and driver/passenger accident coverage. Digital services encompass online calculators (ОСАГО/КАСКО, ВЗР), personal account (личный кабинет), recurring payment service, and SMS notifications. The company operates 150+ sales points across 44 regions in Russia with 30 years of market experience.

Differentiator

Problem solved

Functional benefit

Products and services

• OSAGO (Mandatory Auto Third-Party Liability Insurance) Compulsory motor third-party liability insurance required for vehicle operation in Russia, covering damages caused to third parties in traffic accidents. Available to individual vehicle owners.
• KASKO (Voluntary Vehicle Insurance) Voluntary comprehensive vehicle insurance covering damage, theft, total loss, and other vehicle-related risks, available in multiple program variants tailored to driver profiles and budget. Sold to individual vehicle owners.
• Blue Card (International Motor Insurance) International motor insurance card providing third-party liability coverage equivalent to OSAGO in foreign countries, for Russian drivers traveling abroad by vehicle.
• OSGOP Taxi (Mandatory Passenger Carrier Liability) Mandatory civil liability insurance for taxi passenger carriers, required for transport companies and individual entrepreneurs operating taxi services. Covers passenger health, life, and property damages.
• Travel Insurance (VZR) Travel insurance for individuals traveling abroad or within Russia, covering medical expenses, transportation costs, dental care, trip interruption, and baggage loss. Schengen and worldwide destinations supported.
• Apartment Insurance Residential apartment insurance covering risks such as flooding, fire, burglary, and other property damage, sold to individual property owners.
• Dacha/Home Express Insurance Express home/dacha insurance for quick policy issuance covering property damage risks for seasonal or secondary residences owned by individuals.
• Mortgage Insurance Mortgage insurance required for obtaining credit, guaranteeing financial stability for the lender. Covers property, life, and unemployment risks for individual borrowers.
• Voluntary Health Insurance (DMS) Voluntary health insurance for individuals and corporate clients, providing access to medical services through partner clinics with 24/7 hotline support.
• Accident and Illness Insurance Accident and illness insurance covering death, disability, hospitalization, and injury from accidents, offered through multiple programs including children's coverage, sports, borrowers, migrants, and anti-tick options. Sold to individuals.
• Life Insurance Life insurance covering death, survival, and endowment benefits, providing financial support for beneficiaries upon policyholder's death or completion of survival term. Sold to individuals.
• Business Property Insurance Business property insurance covering damages and various risks for corporate assets, sold to legal entities across industries.
• Cargo Insurance Cargo insurance covering goods during transportation by various transport types for businesses shipping or receiving goods.
• Construction and Installation Risks Insurance Construction and installation risks insurance covering damages during construction and installation activities, for contractors, developers, and project owners.
• Machinery Breakdown Insurance Machinery breakdown insurance covering repairs and replacement of business equipment for industrial and commercial operators.
• Specialized Equipment and Machinery Insurance Specialized equipment and machinery insurance for construction, agricultural, and industrial vehicles used by commercial operators.
• SME Insurance Package Comprehensive insurance package for small and medium enterprises bundling multiple business risks into a single offering for legal entities.
• Voluntary Civil Liability Insurance Voluntary civil liability insurance for businesses covering damages to third parties, property damage, bodily injury, and legal costs.
• OSGOP (Mandatory Passenger Carrier Liability) Mandatory civil liability insurance for passenger carriers required by law for transport companies and individual entrepreneurs, covering passenger health, life, and property damages.
• OPO (Hazardous Production Facility Liability) Mandatory liability insurance for hazardous production facilities, required by Russian law since April 2012 for facility operators.
• Employer Liability Insurance Corporate employer liability insurance covering employee work-related injuries, illness, and property damage arising from fires, illegal actions, explosions, or mechanical impacts.
• Product Liability Insurance Product liability insurance covering damages to buyers' health, life, or property due to product defects, plus legal defense costs, for manufacturers and sellers.
• Professional Liability Insurance Professional liability insurance for real estate agents, auditors, notaries, appraisers, security companies, and private detectives.

Quantifiable outcome

• 31,933 claims settled in the first half of 2023, demonstrating operational capacity
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Sviaz Bank (ПАО АКБ Связь-Банк)coreChannel Partner/ Reseller/ DistributorBancassurance partnership where Sviaz Bank distributes Zetta insurance products (MultiPolis combined insurance, property insurance Protected Home) to the bank's retail clients through its branch network and digital channels.
• FC Otkritie Bank (ПАО Банк ФК Открытие)coreChannel Partner/ Reseller/ DistributorBancassurance partnership with FC Otkritie Bank for distribution of property insurance products and other retail insurance products to the bank's 8+ million retail clients.
• RaiffeisenbankminorChannel Partner/ Reseller/ DistributorIssuance of Zetta travel insurance certificates (VZR) to Raiffeisenbank cardholders. For expenses up to 300 EUR, claims settled by email ([email protected]) with document copies. For larger claims, standard process applies.
• Bank Russkiy Standart (Банк Русский Стандарт)minorChannel Partner/ Reseller/ DistributorBancassurance partnership issuing Zetta travel insurance certificates and payment protection products to Russkiy Standart customers.
• AK-Bars Bank (АК-Барс)minorChannel Partner/ Reseller/ DistributorBancassurance partnership distributing Zetta travel insurance certificates (VZR) and other retail insurance products to AK-Bars Bank customers.
• Robokassa (Робокасса)coreTechnology or IntegrationPayment operator providing the technical infrastructure for online premium collection, recurrent payments, and bank card processing (Visa, Mastercard, MIR). Handles payment gateway integration for the Zetta Insurance website.

Scale indicators13 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Ingosstrakh: Top-5 Russian insurer with a similarly diversified portfolio spanning auto, property, travel, and corporate lines. Comparable product breadth, multi-channel distribution, and historical positioning as a domestic P&C carrier.
• Rosgosstrakh: Historic Russian retail auto and property insurance leader with the largest physical branch network in the country. Directly comparable to Zetta in OSAGO/KASKO market positioning and multi-region retail distribution strategy.
• RESO-Garantia: One of Russia's largest P&C insurers offering auto (OSAGO, KASKO), property, and corporate coverage. Directly comparable to Zetta as a diversified mid-to-large market insurer competing for the same retail and SME customer base across Russia.
• Energogarant: Russian insurer with strong corporate and industrial risk coverage, including OSGOP, OPO, and cargo lines that overlap with Zetta's commercial portfolio. Mid-tier competitor with similar specialization in mandatory liability products.
• MAKS Insurance Group: Russian insurer offering OSAGO, KASKO, property, and corporate lines with multi-channel distribution. Comparable mid-tier scale and product mix to Zetta, competing for the same retail and SME customer segments.
• Renaissance Insurance Group: Diversified Russian insurance group offering P&C, life, and health insurance through digital and agent channels. Direct competitor in retail auto and online distribution innovation similar to Zetta's digital-first strategy.
• Soglasie Insurance: Russian P&C insurer with strong presence in auto, corporate, and bancassurance channels. Comparable mid-tier positioning, product diversification, and reliance on bank partner distribution similar to Zetta's model.
• AlfaStrakhovanie: Major Russian P&C and life insurer offering auto, property, health (DMS), and corporate coverage. Direct competitor to Zetta in retail auto (KASKO/OSAGO) and corporate liability lines with similar bancassurance distribution roots.

Broad incumbents

• Sberbank Insurance (Сбербанк Страхование): Russia's largest insurer by premiums, fully owned by Sberbank. Sets the market ceiling in retail insurance; broader incumbent offering life, investment, and P&C products through the dominant banking distribution channel that Zetta cannot match.
• VTB Insurance (ВТБ Страхование): Insurance arm of VTB Group, another state-affiliated top-5 Russian insurer. Competes directly with Zetta in OSAGO and corporate lines but operates with the capital base and captive distribution of a top-3 Russian bank.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zetta Insurance