BBV Computerdienst

What BBV Computerdienst does

BBV Computerdienst GmbH is a privately held German managed IT services provider (MSP) headquartered in Munich, serving small and medium-sized enterprises (KMU) with 20 to 500 employees primarily in the Bavaria and Thuringia regions of Germany. The company operates under a sales-led go-to-market model with direct outreach via phone, email, and website inquiry forms, emphasizing fixed account contacts, defined service-level agreements (SLAs), and structured three-phase engagement methodology (Kennenlernen → Konzept → Umsetzung & Betrieb).

The company delivers its services through four core pillars: Workplace & Support (IT service desk L1-L3, managed clients, MDM, endpoint security), Cloud & Infrastruktur (managed servers, a proprietary multi-tenant Virtual Data Center / IaaS platform, backup/recovery, Azure/AWS/Microsoft 365 administration), Security Services (SOC-style monitoring, incident response, vCISO support), and Netzwerk & Kommunikation (managed LAN/WLAN, connectivity, VoIP/Teams Phone). These are supplemented by specialized offerings including DATEV Unternehmen Online (full setup and managed operations for the DATEV cloud accounting platform with BSI C5 compliance handling), the AgroStar Windows desktop application for the agricultural sector, IT-Consulting & Projekte, Schulungen (training), IT-Soforthilfe (on-demand ad-hoc support), and Fernwartung (remote maintenance via TeamViewer). Core technology stack is centered on the Microsoft ecosystem (Microsoft 365, Azure, Teams Phone) with AWS and DATEV as secondary integration platforms.

Revenue is generated through a mix of recurring managed services contracts (subscription-based), professional services and consulting (hourly or fixed project fees), and ad-hoc IT support (pay-as-you-go). The company operates with 11-50 employees under founder-led management, with Benjamin Scherm serving as Geschäftsführer (Managing Director). The company is a private GmbH with no disclosed funding rounds, parent company, or institutional investors, and serves a distributed long-tail of regional KMU clients with no named customer logos publicly disclosed.

Name

BBV Computerdienst

Legal name

BBV Computerdienst GmbH

Website

https://bbv-cd.de

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

BBV Computerdienst GmbH is a privately held Munich-based German managed IT services provider delivering workplace, cloud, security, and networking services to small and medium-sized enterprises (20–500 employees) across Bavaria and Thuringia, anchored on the Microsoft ecosystem.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH)

akta.pro secondary industries

Private Cloud Networking & SDN/NFV Management (HDABABAK), IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE)

Keywords

• Managed IT services
• Cloud infrastructure management
• IT security services
• Workplace support
• IT consulting

Headquarters

HQ city

Munich

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services: Recurring managed services covering Workplace, Cloud, Infrastructure, Security, and Networking with defined SLAs and fixed contacts. Revenue generated through monthly/annual service contracts.
2. Professional Services & Consulting: IT consulting, architecture design, cloud migration, and infrastructure projects billed at hourly rates or fixed project fees.
3. Training & Enablement: IT training services for users and administrators, offered in various formats (online, on-site, hybrid). Billed per session or training package.
4. IT-Soforthilfe (Ad-hoc Support): On-demand IT support without contract obligations, billed flexibly for remote or on-site assistance.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

BBV Computerdienst is an IT managed services provider that operates, modernizes, and supports the IT environments of small and medium-sized enterprises in Germany. Core offerings are organized into four service pillars — Workplace & Support, Cloud & Infrastruktur, Security Services, and Netzwerk & Kommunikation — supplemented by DATEV Unternehmen Online setup, AgroStar agricultural software, IT consulting and projects, training, ad-hoc on-demand support, and remote maintenance. Services are delivered via defined SLAs, fixed contact persons, and a proprietary multi-tenant Virtual Data Center (vDC/IaaS) platform.

Product overview

BBV Computerdienst operates as an IT managed services provider (MSP) offering a unified, integrated service portfolio organized into core service modules. The core offering consists of four pillars: Workplace & Support (end-user computing, service desk, MDM, endpoint security), Cloud & Infrastruktur (managed servers, IaaS/vDC, backup/recovery, private/public cloud, Microsoft 365), Security Services (SOC monitoring, incident response, vCISO), and Netzwerk & Kommunikation (LAN/WLAN, connectivity, UC/VoIP/Teams Phone). These are supplemented by specialized services including DATEV Unternehmen online (full setup and managed operations for the DATEV accounting cloud platform) and AgroStar (an agricultural Windows desktop application). Complementary offerings include IT-Consulting & Projects (architecture, cloud strategy, migrations), Schulungen (user and admin training), IT-Soforthilfe (on-demand support without contract), and Fernwartung (remote maintenance via TeamViewer). The portfolio is delivered with defined SLAs, fixed contact persons, and transparent pricing, targeting SMEs with 20–500 employees primarily in Bavaria and Thüringen.

Differentiator

Problem solved

Functional benefit

Brands

• AgroStar: AgroStar Software - a Windows-based software solution for agricultural businesses, version 1.0, 470 MB

Products and services

• Workplace & Support Managed workplace service covering IT Service Desk (L1–L3), remote and on-site support, managed clients (Windows/macOS), Mobile Device Management, and workplace security (endpoint protection/EDR and policy-based hardening) for SMEs with hybrid workforces.
• Cloud & Infrastruktur Managed infrastructure and cloud services including managed on-premise/data center servers, a proprietary multi-tenant Virtual Data Center (vDC/IaaS), backup and recovery (on-premise, cloud, hybrid), private cloud, public cloud management for AWS and Microsoft Azure, and Microsoft 365 administration and security.
• Security Services Managed security offering covering security monitoring/SOC (log and event monitoring, alert correlation, incident prioritization), incident response on demand (forensics, containment, recovery), and vCISO virtual Information Security Officer advisory for SMEs facing compliance and cyber risk.
• Netzwerk & Kommunikation Managed network and communications service covering managed LAN/WLAN (planning, implementation, operation), connectivity/WAN and VPN management, unified communications and VoIP (including Microsoft Teams Phone), number and routing management, and migration from legacy PBX to IP-based telephony.
• DATEV Unternehmen Online (Setup and Managed Operations) End-to-end service for DATEV Unternehmen Online (DUO), the cloud-based accounting platform from DATEV, covering client setup, SmartCard/SmartLogin configuration, Belegtransfer client installation, bank-online and payment setup, ERP/POS integration via DATEVconnect online, API or e-mail, user training, and ongoing managed operations and support.
• Schulungen (Training & Enablement) IT training services for end users and administrators covering Microsoft 365 and digital workplace topics, IT security awareness, business applications, onboarding, and technical admin workshops (infrastructure & cloud, network & security, custom training), delivered in person, remote, or hybrid.
• IT-Consulting & Projekte Strategic IT consulting and project work covering IT architecture and landscape analysis, cloud strategy and roadmaps, infrastructure projects (server/storage migration, network design, backup and monitoring concepts), and cloud migrations to Azure, Microsoft 365, and private cloud, following a structured three-step methodology.
• IT-Soforthilfe (On-Demand IT Support) Ad-hoc, contract-free IT support covering incident resolution (outages, errors, login issues, performance problems), remote and on-site assistance, and expert third-level troubleshooting for server, network, security, and Microsoft 365 issues, billed flexibly without a recurring contract.
• Fernwartung (Remote Maintenance) Secure, encrypted remote-maintenance service using TeamViewer that enables BBV's support team to access customer systems for troubleshooting without travel, providing fast first-line and follow-up support on demand.
• AgroStar Windows-based desktop software product (local installation) for agricultural businesses, distributed as a downloadable MSI installer (version 1.0, 470 MB) for Windows systems.

Quantifiable outcome

• Up to 70% time savings in document handling with DATEV Unternehmen Online

Segments5 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationBBV Computerdienst leverages Microsoft technologies as a core part of their service portfolio, including Microsoft 365 administration and security, Azure cloud management, and Teams Phone/UC integration. They offer comprehensive lifecycle services from planning to operation for Microsoft environments.
• AWS (Amazon Web Services)coreTechnology or IntegrationPublic cloud management services offered for AWS workloads including provisioning, monitoring, cost optimization, and security management. Integration support for hybrid infrastructure scenarios.
• DATEVcoreTechnology or IntegrationBBV Computerdienst is a specialized partner for DATEV Unternehmen Online (DUO), offering complete setup, configuration, training, and ongoing support services. They provide Belegtransfer solutions, interface integration, and compliance management for DATEV environments.

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Others

• DATEV eG: Operator of the DUO platform that BBV integrates and supports — a key ecosystem partner and indirect competitive force given DATEV's own internal IT services for member firms.

Broad incumbents

• CANCOM SE: Major German/European MSP and hybrid cloud provider offering managed services, Microsoft Azure, and end-user support — overlapping with BBV's portfolio at a much larger scale.
• Sopra Steria SE: European IT services firm with significant German operations, providing managed services, cloud, and digital workplace offerings — broader incumbent with overlapping scope.
• Computacenter plc: European IT infrastructure and managed services provider with a strong German presence, offering enterprise workplace, cloud, security, and networking services directly competitive with BBV's stack.
• Allgeier Group: German IT services and software group with managed services, cloud, and consulting offerings — comparable in customer mix (German Mittelstand) and service portfolio breadth.
• msg group (msg systems AG): Large German IT consulting and services group with overlapping IT operations, infrastructure, and DATEV-style integration work for the German Mittelstand and financial services sector.
• Bechtle AG: Germany's largest IT systems integrator and managed services provider, offering Workplace, Cloud, and Security services to SMBs and enterprises across Germany — a much broader incumbent in the same MSP space as BBV.

Direct peers

• Ratiodata GmbH: German MSP focused on banks, financial services, and SMBs with managed IT, cloud, and accounting-tech integration — a strong comparable for BBV's regional SMB and DATEV-adjacent positioning.
• SVA System Vertrieb Alexander GmbH: Privately-held German IT systems integrator and MSP with comparable headcount and customer focus, providing data center, cloud, workplace, and security services to mid-market German firms.

Emerging players

• Avanade (Accenture/Microsoft JV): Microsoft-focused services firm specializing in Microsoft 365, Azure, and Teams deployments — an expanding competitor in the same Microsoft-anchored managed-services space as BBV.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/bbv-computerdienst-gmbh

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BBV Computerdienst