Empanda

What Empanda does

Empanda is a Cape Town-based professional services and learning technology firm founded in 2014 by CEO Christy Hunter-Chapman, operating primarily in South Africa with team members in Gauteng. The company delivers change management consulting, customised eLearning content development, and managed learning services — including its Juno LMS outsourced hosting platform and SAP EnableNow system simulation training — to large enterprises, government departments, and sustainability-focused organisations undergoing digital transformation, ERP/SAP implementations, and 2030 Agenda alignment programmes.

The core technology stack combines the proprietary Juno LMS (a cloud-based hosted learning platform with learner support, analytics, and Success Management services) with third-party tools such as SAP EnableNow for system simulations and Articulate 360 (Storyline, Rise) for instructional design. Empanda bundles change management, instructional design, communication and engagement, peer-led learning, recruit-to-onboard journeys, and the OASIS Leadership Journey programme into an integrated offering, anchored by long-running engagements such as the Shoprite COR3 SAP Retail Programme (50+ consultants, 50,000+ consulting days) and 70+ content development projects for the United Nations Global Compact Academy deployed across 160+ countries in 7+ languages.

Empanda monetises through project-based professional services (change management, eLearning content development, SAP training, recruit-to-onboard, leadership journeys) supplemented by subscription/managed services revenue from Juno LMS hosting, with quote-based pricing and no publicly disclosed rates. Go-to-market is sales-led and consultative, targeting enterprise and public-sector buyers in South Africa, with a content marketing footprint (website, case studies, webinars, newsletter) supporting direct outreach. The company is privately held with no disclosed institutional investors or funding rounds, and operates as EMPANDA (PTY) LTD under South African POPIA-compliant data protection standards.

Name

Empanda

Legal name

EMPANDA (PTY) LTD

Website

https://empanda.co.za

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Empanda is a Cape Town-based change management and eLearning firm that delivers consulting, custom content development, SAP EnableNow training, and its Juno LMS hosting platform to large South African enterprises, government bodies, and sustainability-focused organisations undergoing digital and sustainability transformation.

Ownership category

akta.pro rank

Product category

Corporate Learning & Change Management Services

NAICS

Professional and Management Development Training (61143), Human Resources Consulting Services (541612), Educational Support Services (611710)

SIC

Services-Prepackaged Software (7372), Services-Management Consulting Services (8742)

akta.pro primary industry

Digital Learning Content Development (eLearning, Labs, Simulations) (BPAEANAD)

akta.pro secondary industries

Education Access & EdTech for Equity (Low-cost Learning, Skills Platforms) (BPAGALAH), Learning Data Infrastructure & Interoperability (LRS, xAPI/LTI/OneRoster, Data Pipelines) (EDAFAFAJ)

Keywords

• Change management consulting
• ELearning content development
• Learning management system
• SAP EnableNow training
• Corporate training services

Headquarters

HQ city

Cape Town

HQ country

South Africa

HQ region

Africa

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services - Change Management: Change management consulting services including strategy development, organizational alignment, communication and engagement. Delivered by a pool of highly competent change management professionals.
2. eLearning Content Development: Customized eLearning development including instructional design, multimedia products, curriculum design, assessment development, content conversion and translation services.
3. Juno LMS Hosting Service: Outsourced cloud-based learning platform hosting service with technical support, analytics, and administration. Operates on a subscription or managed services model.
4. SAP Training Services: SAP EnableNow specialists providing SAP training content development, educational consultants, change managers, and SEN implementation project services.
5. Training Success Management: Learner communication and engagement services running alongside learners to motivate for success, including motivational success managers and governance support.
6. Recruit to Onboard Journeys: Automated success journeys for candidate assessment and motivation from job application through early employment lifecycle, reducing recruitment overheads.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Empanda is a change management and learning services company that delivers eLearning content development, change management consulting, and managed learning services through its proprietary Juno LMS hosting platform. The firm specialises in supporting digital transformation, SAP implementations, and sustainability (UN 2030 Agenda / SDG) initiatives for large enterprises and government clients in South Africa. Its portfolio blends instructional design, SAP EnableNow system simulation training, training success management, and peer-led learning programmes.

Product overview

Empanda is a change management and learning services company offering a portfolio of interconnected products and services. The core offerings include Juno LMS (cloud-based learning management system hosting), eLearning content development (customised instructional design and multimedia), and change management consulting services. These are complemented by EnableNow System eLearning for SAP training, training success management, peer-led learning, recruit-to-onboard journeys, people strategy visioning, and the OASIS Leadership Journey programme. The products work together as a one-stop-shop solution: Juno serves as the hosting platform for content developed through eLearning services, change management underpins transformation programmes, and success management drives learner engagement and outcomes.

Differentiator

Problem solved

Functional benefit

Brands

• Juno LMS: Affordable outsourced learning content hosting service providing best practice LMS support, analytics, and hosting.
• EnableNow
• SHINE

Products and services

• Juno Learning Management System Empanda's cloud-based learning management system hosting service that provides professional learner experiences with supported administration, analytics, and hosting support. Juno is an affordable outsourced platform offering course catalogue rationalisation, learning blend best practices, and rapid LMS mobilisation for organisations needing hosted learning content.
• eLearning Content Development Customised eLearning content development service with instructional design, curriculum design, multimedia products, and assessments. Content can be hosted on the client's own LMS or on Juno, with services including translation, rapid course conversion, and white label enrichment for enterprise and government clients.
• Change Management Services Change management consulting services providing organisations with competent change management professionals, tailored strategies aligned to specific needs, and support for digital innovation programmes and sustainability strategies. Services cover change strategy, organisational alignment, communication, and engagement.
• EnableNow System eLearning (SAP) A SAP EnableNow eLearning product providing system simulations for any application on any SCORM compliant LMS. Also delivers SAP SEN services and consultants for SAP training content development, leveraging Empanda's SAP EnableNow specialism since 2014.
• Training Success Management Learner communication and engagement service providing motivational humans who support learners through their journey, learner coaching, gamification, personalised pathways, governance, and reporting for training teams running alongside learners.
• Peer-Led Learning Peer-led learning service designed to build confidence and leadership skills, enabling learner ownership and excellence. Particularly successful supporting young adults with youth-friendly learning experiences for organisational training programmes.
• Recruit to Onboard Journeys Automated success journeys that assess and motivate candidates from job application through early employment lifecycle. Automates recruitment, onboarding, and probation processes to reduce recruitment overheads and enhance staff mobilisation for enterprise clients.
• People Strategy Visioning Virtual workshop service that mobilises initiatives with key stakeholders. Accelerates and enhances delivery of change management and learning projects through crystallised sponsor vision and stakeholder alignment sessions.
• OASIS Leadership Journey Leadership development programme offering leaders tools to lift motivation levels and focus on people rather than tasks. Combines creative storytelling, executive coaching, consulting expertise, and learning professionals in an agile, high-impact experience.

Quantifiable outcome

• Over 50,000 consulting days delivered at Shoprite alone
• +4 more outcomes

Named customers21 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Ten partnerships are on record, tiered minor and core.

• DNV GLminorStrategic or Co-development Partner · 1 January 2020Collaboration for UN Ocean Conference 2020, contributing graphic design, eLearning module, reference paper for Blue Bonds, and critical report with 10 ambitions for ocean sustainability.
• Global Compact Africa HubminorStrategic or Co-development Partner · 1 January 2020Connected with Africa Hub to enable young SDG innovators, drive gender equality initiatives, and address Covid19 impact.
• Daily MaverickminorStrategic or Co-development Partner · 1 January 2019Collaboration on Business Against Corruption event, contributing anti-corruption storytelling and youth engagement initiatives.
• On the Ball CollegeminorStrategic or Co-development Partner · 1 January 2017Partnership with On the Ball College to run an internship programme for young ICT students, resulting in the SHINING Pandas anti-corruption storytelling initiative.
• United Nations Global CompactcoreStrategic or Co-development PartnerSince 2018, Empanda has partnered with UNGC to develop over 70 eLearning content projects. They deliver learning journey toolkits for the UNGC Global Academy, hosted in 160+ countries worldwide, producing content translated into 7+ languages. They also supported the 2019 Voluntary National Review of South African private sector contribution to the 2030 Agenda.
• Global Compact Network South Africa (GCNSA)coreStrategic or Co-development PartnerMember since 2016, supporting South African private sector VNR reporting to UN High Level Forum, collaborating on sustainability initiatives and 2030 Agenda delivery frameworks.
• First FridayminorStrategic or Co-development PartnerPartnership to deliver occupational health and safety training content for COOP retail business.
• Harambee Youth Talent AcceleratorminorStrategic or Co-development PartnerExploring collaboration for youth talent development and BPO skills preparation programmes.
• BPESA (Business Process Outsourcing South Africa)minorStrategic or Co-development PartnerCollaboration on Future Skills Platform for BPO talent development and international opportunity preparation.
• DigilinkminorStrategic or Co-development PartnerExploring connection between prepared talent and BPO opportunities with incubator approach embedding pods of talent with customers.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Skillsoft: Global enterprise eLearning content, LMS, and leadership development provider — direct competitor to Empanda's content, LMS, and leadership (OASIS Journey) offerings.
• Accenture: Global consulting firm with a substantial change management and learning & talent practice serving large SAP and digital transformation programmes; competing at the upper end of Empanda's enterprise market.
• Docebo: Enterprise SaaS learning platform serving large organisations with LMS, content authoring, and learning analytics; competes with Empanda's Juno LMS at the platform layer.
• Cornerstone OnDemand: Large learning and talent management platform with content, LMS, and learning services; competes broadly with Empanda's LMS/content/learning services stack.

Direct peers

• GP Strategies: Provider of learning and performance improvement solutions, including custom content, managed learning services, and enterprise change support — comparable integrated learning/change portfolio.
• AllenComm: Corporate learning solutions provider combining custom content, instructional design, and learning strategy for enterprise transformations; comparable to Empanda's blended change + learning model.
• Cegos: Global learning and development provider delivering professional training, eLearning, and managed learning services to multinational clients — comparable in service mix and enterprise target market.
• SweetRush: Custom eLearning content development firm offering instructional design, multimedia, and translation services to enterprise clients — directly comparable to Empanda's eLearning content development offering.
• Prosci: Change management methodology, training, and advisory firm; directly comparable to Empanda's change management services stream and Adjacent enablement for transformation engagements.

Emerging players

• TalentLMS: SMB-focused cloud LMS with course authoring and AI features; comparable as a hosted learning platform alternative to Empanda's Juno LMS for price-sensitive segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/playlist?list=PLZGA0XNkt--c4mDImVfro1l7s_I6cz8bR
• LinkedInlinkedin.com/company/empandaptyltd
• Xx.com/empanda_network
• Facebookfacebook.com/EmpandaPtyLtd

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Empanda