Integrity

What Integrity does

Integrity is a Jakarta-headquartered compliance, due diligence, and integrity services firm founded in October 2001 by Edouard Helfand. It operates across three service pillars — Prevention, Detection, and Mitigation — and serves enterprise clients in Indonesia, Thailand, and Malaysia. Its named client base spans banking (UOB, Manulife), energy (JERA Energy, Medco Energi), real estate (JLL), pharmaceuticals (Takeda), logistics and state-owned enterprises (Pelindo), and industrial multinationals (Siemens), indicating a deliberate cross-vertical, enterprise-led go-to-market approach.

The firm has built a suite of proprietary technology platforms that complement its consulting services: Prisma for employee screening, Canary for whistleblowing and ethics hotlines, Aranea for KYC/AML compliance, Know Your Vendor for third-party due diligence, and Integrity Academy for compliance e-learning. These are offered as both standalone SaaS products and integrated components of broader integrity program engagements. The firm holds ISO 9001:2015, ISO 37001:2016 anti-bribery, and ISO 27001:2022 information security certifications, and was the first firm in Southeast Asia to receive PBSA accreditation for background screening in 2024.

The business model combines project-based professional services revenue (investigations, due diligence, advisory) with recurring SaaS subscriptions for its compliance platforms. The firm employs over 150 local experts and is privately held with no disclosed outside funding rounds.

Name

Integrity

Legal name

PT Integrity Indonesia

Website

https://integrity-indonesia.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

101–250 employees

Short description

Integrity Indonesia is a Jakarta-based compliance, due diligence, and integrity services firm founded in 2001, serving enterprise clients across banking, energy, real estate, pharmaceuticals, and manufacturing in Indonesia, Thailand, and Malaysia via proprietary screening, KYC, whistleblowing, and e-learning platforms.

Ownership category

akta.pro rank

Product category

Compliance and Investigation Services

NAICS

Investigation and Personal Background Check Services (561611), Management, Scientific, and Technical Consulting Services (5416)

akta.pro primary industry

Third-Party/Vendor Risk & Due Diligence (BPAHAFAG)

akta.pro secondary industries

Fraud Risk Management & Anti-Bribery/Anti-Corruption (ABAC) (BPAHAFAL), Third-Party Risk, Vendor Due Diligence & Supply Chain Compliance (BPAEAPAG)

Keywords

• Compliance services
• Background screening
• Due diligence
• Fraud investigation
• Whistleblowing systems

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Employment Background Screening Services: One-time per-candidate fees for background verification services including education checks, employment checks, criminal checks, credit checks, and reference checks
2. Due Diligence Services: Project-based professional services with pricing varying based on scope, complexity, and level of detail required
3. Canary Whistleblowing System: Monthly subscription fee-based model with unlimited reporting and full access to all system features
4. Mystery Shopping Services: Project or retainer-based pricing influenced by assignment type, number of stores, staff, business concept, and assessment duration
5. Aranea KYC Platform: Token-based usage model for PEP and global sanctions checks with flexible access and billing through purchased tokens

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels7 records

Core offering

Integrity Indonesia provides compliance, investigation, asset tracing, litigation support, due diligence, consulting, and training services to enterprise clients across Southeast Asia. The firm is structured around three service pillars—Prevention (employment background screening, due diligence, ABMS e-learning, KYC), Detection (whistleblowing system, mystery shopping, market survey and inspection, trademark/non-use/parallel trading investigations), and Mitigation (fraud investigation, insurance investigation, asset and skip tracing, anti-counterfeiting)—delivered by 150+ local experts and supported by proprietary platforms including PRISMA, Canary, Aranea, Know Your Vendor, and Integrity Academy.

Product overview

Integrity Indonesia operates a multi-service compliance and risk management platform organized into three core service pillars: Prevention, Detection, and Mitigation. The Prevention pillar includes Employment Background Checks powered by the proprietary PRISMA platform, Due Diligence services with the Know Your Vendor platform, ABMS E-Learning through Integrity Academy, and Know Your Customer solutions via the ARANEA platform. The Detection pillar offers the Canary Whistleblowing System, Mystery Shopping services, and Market Survey & Inspection capabilities. The Mitigation pillar provides Fraud Investigation, Insurance Investigation, Asset & Skip Tracing, and Anti-Counterfeiting services including Trademark, Non-Use, and Parallel Trading Investigations. All services are delivered by local experts with over 21 years of experience across Southeast Asia, supported by proprietary technology platforms and certified to international standards.

Differentiator

Problem solved

Functional benefit

Brands

• Prisma: Proprietary employment background screening platform featuring applicant portal, real-time tracking, multi-entity management, and batch ordering capabilities.
• Aranea
• Canary
• Know Your Vendor
• Integrity Academy

Products and services

• Employment Background Check Pre-employment background verification services that validate candidate credentials, experience, and track records through education checks, employment verification, criminal checks, credit checks, bankruptcy checks, directorship checks, ID verification, professional certification checks, global sanctions checks, adverse media searches, reference checks, and civil litigation checks for corporate hiring teams.
• Due Diligence Services Comprehensive background checks on businesses or individuals for mergers, acquisitions, partnerships, and investments, including Vendor Due Diligence, Reputational Due Diligence, Enhanced Due Diligence, and Human Rights, Commercial, Market, Integrity, Customer, Employee, and Competitive Intelligence Due Diligence for corporate decision-makers.
• ABMS E-Learning (Integrity Academy) Anti-Bribery Management System e-learning courses based on ISO 37001:2016, featuring ABMS Fundamentals (7 modules), Implementing ABMS (22 modules), and Implementing Anti-Bribery Controls (9 modules), delivered through a modern Learning Management System for compliance and ethics teams.
• Know Your Customer (KYC) Services KYC compliance solutions including Politically Exposed Person (PEP) checks and Global Sanctions checks through the ARANEA platform, a global compliance search engine for AML, CFT, and FATF compliance, targeting banking, insurance, fintech, legal, and investment management clients.
• Canary Whistleblowing System Secure whistleblowing platform featuring multiple reporting channels (web portal, mobile app, email, hotline, fax, SMS, postal mail), 15+ language support, case management system, Canary Mute for anonymous two-way reporting, and encrypted data storage, offered as a monthly subscription for enterprise ethics and compliance programs.
• Mystery Shopping Services Service quality evaluation through In-person Mystery Shopping, Online Mystery Shopping, Telephone Mystery Shopping, and Hybrid Mystery Shopping methodologies, conducted by an MSPA Asia Pacific member with 150+ professional shoppers for retail and service brand operators.
• Market Survey & Inspection Services Market monitoring services measuring illegal goods penetration rates through product sampling and market inspections to identify counterfeit, damaged, smuggled, or imported products in online and offline markets for brand protection teams.
• Insurance Investigation Services Insurance claim investigations covering Life Insurance, Health Insurance, Workers Compensation Insurance, General Insurance, and Broker/Agent Fraud, including underwriting investigations to prevent claim fraud, delivered to insurance carriers and claims teams.
• Fraud Investigation Services Internal investigation services addressing criminal deception, conflicts of interest, business diversion, theft, embezzlement, corruption, and bribery through computer forensics, interviews, audits, witness searches, background checks, and surveillance for corporate fraud response teams.
• Asset & Skip Tracing Services Asset tracing to track and identify hidden, transferred, or undeclared assets (motor vehicles, digital assets, properties, shares, intellectual property) and skip tracing to locate individuals evading contact for legal proceedings, debt recovery, or insurance cases, using international investigation networks for cross-border work.
• Anti-Counterfeiting Services Brand protection services including Anti-Counterfeiting Hotline (via Canary), Online-to-Offline investigations, Counterfeit Investigations, Enforcement with law enforcement, Take Down Activities, and product knowledge training with law enforcement agencies, for brand owners and IP holders.
• Trademark Investigation Services Investigations into suspected trademark infringement, non-use of registered trademarks, and parallel trading through field inquiries, market inspections, and desktop searches to document and collect evidence for trademark cancellation proceedings and IP enforcement actions.

Quantifiable outcome

• First employment background screening provider in Southeast Asia to earn PBSA accreditation
• +2 more outcomes

Named customers24 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Five partnerships are on record, tiered core and supporting.

• Integrity AsiacoreStrategic or Co-development PartnerParent regional organization overseeing Integrity operations across Southeast Asia (Indonesia, Thailand, Malaysia). Integrity Indonesia is part of the Integrity Asia group of companies.
• Integrity MalaysiacoreStrategic or Co-development PartnerRegional partner company in Malaysia (Jasa Integritas Malaysia Sdn Bhd) providing aligned compliance and investigation services under the Integrity brand.
• Integrity ThailandcoreStrategic or Co-development PartnerRegional partner company in Thailand (Integrity Thailand Limited) providing aligned compliance and investigation services under the Integrity brand.
• International Investigation NetworksupportingOthersNetwork of trusted investigation firms for cross-border investigations. Used for parallel import/export investigations involving international supplier tracking.
• International Investigation NetworksupportingOthersCollaboration with international networks for asset tracing across countries and locating individuals outside Indonesia.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Control Risks: Specialist risk and integrity consultancy offering due diligence, investigations, compliance advisory, and security consulting. Directly comparable to Integrity's professional services offerings for enterprise clients operating across APAC.
• Refinitiv (LSEG): World-Check operator providing KYC, PEP, and sanctions screening data. Comparable to Integrity's Aranea KYC platform at the global data layer, though Integrity differentiates through local SE Asian expertise and bundled services.
• Kroll: Global risk consultancy providing investigations, due diligence, compliance, and security services. Highly comparable to Integrity's mitigation and prevention services, with a much larger global footprint but less SE Asian depth.
• Ernst & Young (EY) Forensic & Integrity Services: Big Four forensic, investigation, and integrity services practice competing for the same enterprise compliance and investigation RFPs that Integrity serves across SE Asia.
• Pinkerton: Global investigations and corporate security firm offering due diligence, fraud investigation, and brand protection. Comparable to Integrity's mitigation pillar services.

Direct peers

• S-RM Intelligence and Risk Consulting: Specialist intelligence and risk consultancy offering due diligence, investigations, and compliance advisory. Closely comparable to Integrity's mix of professional services and proprietary tools.
• HireRight: Global employment background screening provider with PBSA accreditation. Direct competitor to Integrity's Prisma platform and background screening services for multinational employers.
• Sterling: PBSA-accredited background screening and identity verification provider. Directly comparable to Integrity's Prisma screening platform, particularly for multinational client mandates.
• First Advantage: Global background screening, identity verification, and compliance provider. Comparable to Integrity's screening and KYC services for enterprise HR and compliance teams.

Regional players

• Resilium (SE Asia): SE Asian-focused background screening and due diligence provider. Comparable regional competitor to Integrity across the same three-country footprint (Indonesia, Thailand, Malaysia).

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCqUnWEnF6kkN6OEEz9WSSJQ
• LinkedInlinkedin.com/company/integrity-indonesia
• Instagraminstagram.com/integrity.asia
• Xx.com/integrity_ind
• Facebookfacebook.com/asiaintegrity

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Integrity