I.M.S.

What I.M.S. does

I.M.S. (IMS Πληροφορική Α.Ε., "IMS Integrated IT Solutions S.A.") is a privately held Greek IT software vendor founded in 1986 and headquartered in Alimos, Attica, operating as a Societe Anonyme since April 1994 with 11–50 employees. The company develops and sells a proprietary enterprise software suite organized around four verticals: automotive dealer management (dms Suite covering dms Cars, dms Service, dms Parts, edms mobile, uc used-cars, and sms), factoring (IMS_fs / efs — described as holding the largest market share in Greece for integrated Factoring Information Systems since its first installation in 1999), commercial ERP and accounting (IMS_erp, IMS_fi, IMS_sx, IMS_assets, IMS_bills, electronic invoicing), and payroll/HR (hrms for both private-sector and public-law entities N.P.D.D.). The underlying technology stack is built in-house on Microsoft Visual Studio and SQL Server, with open-architecture modules integrating directly into Greek statutory systems (Γ.Γ.Π.Σ., TAXIS, Ergani, IKA, EAP, SEPE).

The commercial model combines three acquisition modes — one-time perpetual license, monthly subscription/rental, and hosted/cloud delivery from IMS's own ISO 27001-certified data center — supplemented by annual support contracts (full-year and pre-paid hour packages), managed data-center services (co-location, dedicated hosting, online backup, disaster recovery), professional and financial-advisory services, custom web/eshop development, training, and resold third-party products (notably AlienVault USM Anywhere). Customers are predominantly Greek enterprises across banking (Eurobank Factors, Piraeus Bank, Attica Bank, RBS), automotive OEM dealership networks (Toyota, Mazda, Peugeot, Skoda, Honda, Mitsubishi Greece), shipping (Neptune Lines), public utilities (DEI/Public Power Corporation), and smaller commercial/retail firms. Go-to-market is direct sales led, with consultative engagement on phone/email/contact form, supported by a corporate website and SEO/newsletter presence.

Revenue mechanics are diversified across seven streams (perpetual licensing, subscription rental, data-center managed services, financial/advisory services, web/eshop development, AlienVault resale, and support contracts), reducing reliance on any single product. The firm holds ISO 9001:2015 and ISO 27001:2013 certifications and Microsoft Gold Certified Partner (Gold ISV) status, and is GDPR-compliant. At 38 years of continuous operation with no disclosed funding rounds, acquisitions, or geographic expansion beyond Greece, the business model reflects an owner-managed, niche vertical-software specialist dependent on Greek regulatory regimes for its differentiation.

Name

I.M.S.

Legal name

IMS Ολοκληρωμένες Λύσεις Πληροφορικής Α.Ε.

Website

https://imsgr.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

11–50 employees

Short description

IMS Πληροφορική Α.Ε. is a Greek IT firm founded in 1986 that develops proprietary enterprise software for automotive dealerships, factoring firms, accounting/payroll, and public-sector HR, serving Greek banks, OEM dealer networks, and utilities via direct sales and cloud hosting.

Ownership category

akta.pro rank

Product category

Enterprise Business Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

ERP/CRM/HRIS Implementation & Integration (BPAEAAAE)

Keywords

• Enterprise business software
• Dealer management systems
• Factoring software
• Payroll HRMS solutions
• Commercial ERP applications

Headquarters

HQ city

Athens

HQ country

Greece

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Software Licensing ( Perpetual): Customers purchase the software as a one-time perpetual license and own the software indefinitely. Includes annual support contracts for updates and maintenance.
2. Subscription / Rental (Hosted/Cloud): Customers rent the software on a subscription basis through cloud/hosting options (Host model), paying recurring fees for access and support. This provides recurring revenue and lower upfront cost for customers.
3. Data Center / Hosting Services: IMS provides co-location hosting, dedicated hosting, online backup, disaster & recovery, and custom solutions from its own ISO 27001-certified data center facility.
4. Financial / Advisory Services: IMS offers accounting, tax, payroll, consulting, and auditing services through its economics team, serving as an additional revenue stream complementary to its software products.
5. Web Development (Websites/Eshop): Custom website and e-commerce store development, domain registration, hosting, and digital marketing services (SEO, newsletters, social media campaigns).
6. AlienVault USM Anywhere Resale: IMS resells AlienVault USM Anywhere, a SIEM and log management security platform, providing security monitoring and GDPR compliance services.
7. Support Contracts: Annual support contracts (both full-year support and pre-paid hour packages) covering application support, technical support, remote support, and scheduled on-site visits.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

IMS develops, licenses, and supports proprietary enterprise software for Greek businesses across four verticals: automotive dealer management (dms Suite), commercial/ERP applications (IMS_erp, IMS_fi, IMS_sx, IMS_assets, IMS_bills, electronic invoicing), payroll/HR (IMS_hrms for private and public sectors), and factoring (IMS_fs, with the largest market share in Greece). The company also resells AlienVault USM Anywhere security software, and provides data center hosting, web/eshop development, financial/advisory services, consulting, and technical support.

Product overview

IMS Πληροφορική Α.Ε. offers a modular software portfolio organized into four main verticals. The dms Suite is the flagship automotive dealer management platform comprising dms Cars (vehicle sales), dms Service (workshop/repair management), dms Parts (auto parts inventory), and edms (mobile/tablet access), plus uc for used vehicles and an SMS messaging module. The commercial applications suite includes IMS erp (commercial management/ERP), IMS fi (general accounting), IMS sx (revenue/expenses for smaller businesses), IMS assets (fixed asset management), IMS bills (commercial paper management), and electronic invoicing. The HRMS suite covers payroll for both private sector and public law entities (N.P.D.D.). Rounding out the portfolio are AlienVault USM Anywhere (security/resold), and fs-efs (factoring software with the largest market share in Greece). The company also provides associated services including data center hosting, web development/eshop, training, technical support, consulting, and financial services.

Differentiator

Problem solved

Functional benefit

Brands

• dms Suite (Dealer Management System): Integrated solution for automotive dealership management covering vehicles, service, and parts.
• IMS_erp
• IMS_fi
• IMS_hrms
• IMS_fs (Factoring Solutions)

Products and services

• dms Suite (Dealer Management System) Integrated dealer management system covering the complete automotive retail lifecycle: new and used vehicle sales (dms Cars, uc), workshop/service operations (dms Service, edms), spare parts (dms Parts), CRM, financials, and SMS communications. Designed for official dealership networks and independent dealers.
• IMS_erp (Commercial Management ERP)

Quantifiable outcome

• Largest market share in Greece for Integrated Factoring Information Systems, with first installation in 1999 and continuous evolution
• +2 more outcomes

Named customers19 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature9 records

Partnerships

Two partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationIMS has over 15 years of proven experience with Microsoft technologies (Visual Studio, SQL Server, Microsoft SQL Server) which it uses as the primary development platform for all proprietary software. IMS holds Microsoft Gold Certified Partner status with Gold Independent Software Vendor (Gold ISV) competency, providing access to specialized technologies, development tools, and continuous training on Microsoft product updates.
• AlienVault (AT&T Cybersecurity)coreTechnology or IntegrationIMS resells and distributes AlienVault USM Anywhere, a unified security management (USM) platform providing threat detection, incident response, and compliance management for cloud, on-premises, and hybrid environments. IMS positions this as part of its Security product category, offering SIEM, log management, vulnerability assessment, and GDPR compliance capabilities to Greek customers.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Singular Logic: Greek ERP, BI and logistics software vendor serving private and public-sector organizations with localized accounting and tax modules. Closely comparable peer to IMS in providing Greek-localized enterprise applications.
• SoftOne (Epsilon Net group): Greek cloud ERP, accounting and CRM software provider serving SMBs and accountants in Greece with highly localized tax and ERP modules. Directly comparable to IMS in targeting Greek businesses with regulatory-driven ERP software.
• Profile Software: Greek software and services provider specializing in financial-services software (banking, factoring, asset management) for Greek and Cypriot institutions. Closely comparable to IMS on the IMS_fs factoring and Γ.Γ.Π.Σ / TAXIS integration capabilities.
• Entersoft: Greek enterprise software house providing ERP, CRM and mobile applications to mid-market and enterprise customers in Greece. Most directly comparable Greek peer to IMS on Microsoft-stack ERP and CRM offerings for Greek SMEs.

Broad incumbents

• Epicor: Global mid-market ERP vendor with strong automotive aftermarket and manufacturing verticals (includes Activant/Profitmaster heritage in automotive parts and dealer software). Compares to IMS's DMS and ERP positioning in the automotive supply chain.
• Workday: Global cloud HCM and payroll platform increasingly localizing for European markets. Broad incumbent competitor to IMS_hrms for both private-sector payroll and, increasingly, public-sector HR transformations in Europe.
• SAP: Global ERP and business applications incumbent with SAP Business One/Business Central addressing the same Greek mid-market that IMS targets with IMS_erp. Broad incumbent threat to IMS's ERP penetration.
• CDK Global: Large global provider of dealer management systems (DMS) and related software to automotive dealerships and OEMs. Overlaps with IMS's flagship dms Suite in automotive dealership software, though at much larger global scale.
• Oracle NetSuite: Global cloud-native ERP platform increasingly expanding partner channels into Greece. Broad incumbent alternative to IMS_erp for growing Greek SMBs and mid-market enterprises seeking cloud subscriptions.
• Microsoft Dynamics 365: Microsoft's cloud ERP and CRM suite — directly tied to IMS's own Microsoft development stack. Represents both an enabling technology and a competitive incumbent for ERP/HRMS buyers evaluating IMS solutions.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/ims_pliroforiki
• Facebookfacebook.com/ims.enterprise.solutions

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about I.M.S.