United Information Highway

What United Information Highway does

United Information Highway (UIH) is a Bangkok-headquartered digital infrastructure and ICT managed services provider serving 5,000+ corporate customers across 28 industries in Thailand. With over 20 years of operating history and a workforce of 501-1,000 employees, UIH delivers end-to-end managed connectivity, cloud, cybersecurity, and vertical-specific smart solutions primarily to enterprise and government clients. The company's core technology platform is built on its own owned fiber-optic network infrastructure, which covers 98% of strategic national business areas in Thailand and connects to IP VPN in 120+ countries, providing the physical foundation for its managed services stack.

UIH's product portfolio spans four primary service categories: (1) Managed Connectivity services including MPLS, SD-Internet, SD-WAN as a Service, UIH NaaS (Network as a Service), Cloud VPN, 4G/5G Connect, IPLC, IP VPN, IP Transit, and Cloud Direct for hyperscaler connectivity; (2) Cloud and Data Center services including Nutanix-powered Enterprise Cloud, VMware-based Sovereign Cloud, managed services for AWS, Microsoft Azure, Google Cloud, Huawei Cloud, and Alibaba Cloud, plus Veeam/Acronis backup and DR; (3) Cybersecurity services including AI/ML-powered Firewall/IPS, Endpoint Security, WAF, DDoS protection, SIEM, SOAR, XDR, UEBA, and Threat Intelligence; and (4) Industry-specific Smart Solutions for Retail, Manufacturing, Logistics, Office, Hotel, Warehouse, and Education verticals, featuring IoT, computer vision, and Generative AI components. The proprietary UIH Helix Platform provides platform-driven managed services delivery across these domains.

UIH generates revenue primarily through recurring subscription and managed services contracts (monthly/annual), with OPEX consumption-based pricing for cloud services. Go-to-market is enterprise field sales supplemented by channel referrals from technology partners (AWS, Microsoft, Google, Fortinet, Cisco, VMware, Nutanix, Huawei). The company holds extensive international certifications (ISO 27001, 20000-1, 22301, 27701, 27018, 27017, 9001, CSA STAR, MEF CE 1.0/2.0) and has been recognized as Fortinet 2024 Top Unified SASE Partner, Fortinet 2023 MSSP Partner of the Year, and Huawei Excellent Club 2025. UIH is privately held with no parent company, institutional investors, or public funding information disclosed.

Name

United Information Highway

Legal name

United Information Highway Company Limited

Website

https://uih.co.th

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

UIH is a Bangkok-based digital infrastructure and ICT managed services provider operating its own fiber-optic network across 98% of Thailand, serving 5,000+ enterprise customers in 28 industries with managed connectivity, cloud, cybersecurity, and vertical-specific smart solutions.

Ownership category

akta.pro rank

Headquarters

HQ city

Bangkok

HQ country

Thailand

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Supply Chain, Others

Revenue model

1. Managed Connectivity Services: UIH generates recurring revenue from managed connectivity services including MPLS, SD-Internet, SD-WAN, IP VPN, IPLC, IP Transit, Cloud Direct, 4G/5G Connect, and Cloud VPN. These services are delivered over UIH's owned fiber-optic network infrastructure, with customers paying recurring fees for bandwidth, connectivity, and SLA-backed network services. Revenue is primarily recurring (monthly/annual subscription) based on bandwidth tiers and service level agreements.
2. Cloud & Data Center Services: Revenue from cloud computing services including Enterprise Cloud (Nutanix HCI), Sovereign Cloud (VMware), multi-cloud managed services (AWS, Azure, GCP, Huawei Cloud), cloud backup, cloud DR/DRaaS, co-location, and data center services. Customers pay recurring fees for compute, storage, and managed services, often on an OPEX consumption model (pay-per-use).
3. Cybersecurity Services: Recurring revenue from cybersecurity solutions including managed firewall, managed WAF, managed DDoS, managed CSOC/SOC, MDR, managed SASE, endpoint security, SIEM, SOAR, UEBA, XDR, threat intelligence, DLP, IAM/PAM, OT security, and cloud security. Delivered as managed security services with 24/7 monitoring and response.
4. Digital Services & Business Solutions: Revenue from digital transformation services including Smart Logistics, Smart Manufacturing, Smart Retail, Smart Hotel, Smart Office, Smart Education, Smart Warehouse solutions, digital workplace, e-commerce, e-tax, and marketing technology. These are typically project-based professional services combined with recurring managed service components.
5. Managed Customer Network Services: Recurring revenue from WiFi as a Service, Switch/Router as a Service, IP Surveillance, SIP Trunk/IP Phone/Cloud PBX, and Video Conference/Meeting Room managed services. Customers pay monthly rental fees for equipment and services, converting CAPEX to OPEX.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

UIH provides enterprise managed ICT services in Thailand, including managed connectivity (MPLS, SD-Internet, SD-WAN, IP VPN, IPLC, Cloud Direct, 4G/5G), cloud and data center services (Enterprise Cloud on Nutanix, Sovereign Cloud on VMware, plus managed AWS/Azure/GCP/Huawei Cloud, backup, and DR), cybersecurity managed services (Firewall/IPS, EDR, WAF, DDoS, SIEM, SOAR, XDR), and industry-specific Smart Solutions (Smart Logistics, Manufacturing, Retail, Hotel, Office, Education, Warehouse) delivered over its owned fiber-optic network with 24/7 NOC/CSOC support.

Product overview

United Information Highway (UIH) is a leading digital technology service provider in Thailand offering a comprehensive portfolio of managed services, cloud and data center solutions, cybersecurity services, and digital services. The core offering includes Network as a Service (UIH NaaS), MPLS, SD-Internet, SD-WAN, Cloud VPN, IP Transit, IP VPN, IPLC, 4G/5G Connect, and Cloud Direct for multi-cloud connectivity to AWS, Azure, GCP, and Huawei Cloud. The platform provides enterprise cloud infrastructure via Nutanix-powered Enterprise Cloud and VMware-based Sovereign Cloud, complemented by Veeam and Acronis backup and disaster recovery services. Cybersecurity offerings span Firewall/IPS, Endpoint Security with AI-powered threat detection, WAF, DDoS protection, SIEM, SOAR, XDR, and Threat Intelligence. Industry-specific Smart Solutions cover logistics, education, manufacturing, office, hotel, warehouse, and retail verticals. The architecture combines UIH's owned network infrastructure with partner technology integrations to deliver end-to-end ICT services as a managed services provider.

Differentiator

Problem solved

Functional benefit

Products and services

• UIH NaaS (Network as a Service) Network as a Service combining SD-Internet and Secured Branch technologies, providing flexible, secure, centrally-managed enterprise-grade connectivity over UIH's owned fiber network without capital investment in infrastructure. Targets multi-branch enterprise customers.
• MPLS MPLS Secure Private Network certified to MEF CE1.0 and CE2.0 standards providing highly stable and secure fiber-optic communications with 99.50% network availability. For multi-branch enterprise customers.
• SD Internet Software-Defined Internet service using SD-WAN devices for application-level traffic management, redundancy, smart routing, and built-in security including next-gen firewall and web filtering. For enterprise organizations.
• SD-WAN as a Service Software-Defined Wide Area Network service for multi-branch enterprises with visibility into cloud and on-premise applications, real-time monitoring, and automated failover.
• Cloud VPN & Cloud Internet MPLS-backed services combining high-speed internet with multi-branch communication networks, enabling direct branch communication with bandwidth-as-you-go options.
• 4G & 5G Connect Wireless interconnection service for organizations requiring secure data transfer with quick installation and Private APN. For enterprises needing rapid or backup connectivity.
• IPLC / IEPL International Private Leased Circuit and International Ethernet Private Line services providing dedicated bandwidth from 2 Mbps to 10 Gbps for secure international data transmission.
• IP VPN Global interbranch connectivity service covering over 120 countries using MPLS technology for stable and secure Full-Mesh communication.
• IP Transit High-performance internet connectivity through Global IP Transit (IIG) and Domestic IP Transit (NIX) with scalable bandwidth from 100 Mbps to 100 Gbps.
• Cloud Direct Direct high-speed connections to AWS, Microsoft Azure, and Google Cloud via AWS Direct Connect, Azure ExpressRoute, and Google Cloud Private Link, bypassing public internet delays.
• WiFi as a Service Enterprise wireless internet access with comprehensive Wi-Fi management including design, implementation, management, maintenance, and Cloud Authentication.
• Switch/Router as a Service Managed router and switch rentals with expert configuration, maintenance, and fault diagnosis by certified professionals. Flexible monthly rental converts CAPEX to OPEX.
• IP Surveillance IP-enabled CCTV camera system with real-time monitoring, Video Analytics, Face Recognition, Time Attendance, and 90-day recording capability.
• SIP Trunk / IP Phone / Cloud PBX VoIP voice services enabling cost-efficient domestic and international calls via MPLS Private Link or Internet Link.
• Video Conference / Meeting Room High-definition video teleconferencing system with real-time interaction, file sharing, multi-person meetings up to 16 monitors, and external party access.
• Smart Logistics Solution Technology-enabled logistics management with GPS Tracking and Telematics for real-time vehicle tracking and driver behavior monitoring. For logistics and transportation enterprises.
• Smart Education and Talent Matching Solution Digital education and talent matching ecosystem including Interactive Whiteboard, Conference Room, Identity & Academic Records, Learning & Skill Development, and Generative AI-powered personalization. For educational institutions.
• Smart Manufacturing Solution Factory and manufacturing intelligence incorporating IoT, AI, robotics, and automation with AI CCTV for quality control and Industrial IoT for machine monitoring. For manufacturing enterprises.
• Smart Office Solution Digital workplace transformation with Cloud CCTV, Access Control, VoIP, Hybrid Meeting Room, and Interactive Whiteboard for modern office environments.
• Smart Hotel Solution Hotel management with smart technology for parking, check-in, access control, room service, and public areas including Face Recognition and Motion Sensors. For hotels and hospitality businesses.
• Smart Warehouse Management Solution Comprehensive warehouse ICT solution with Automated Storage and Retrieval System (ASRS), Warehouse Management Software (WMS), AGV, and smart CCTV. For logistics and warehousing operators.
• Smart Retail Solution Retail technology including Self-Check Out, Electronic Shelf Label (ESL), Digital Signage, AI CCTV with License Plate Recognition, Smart Parking, Endpoint Security, and Log Management. For retail chains.
• Enterprise Cloud (Nutanix HCI) IaaS powered by Nutanix Hyper-Converged Infrastructure providing virtual machines, backup-as-a-service, and DR-as-a-service with NVMe all-flash storage on an OPEX consumption model. Thai data sovereignty.
• Sovereign Cloud (VMware) VMware-based managed IaaS providing virtual machines and virtual data centers for enterprise applications including Microsoft AD, SQL, Exchange, Oracle, and Linux. Supports public and hybrid cloud with Thai data sovereignty.
• Amazon Web Services (AWS) Services AWS consulting and managed services including solution architecture, migration, deployment, configuration, monitoring, and local billing for enterprises in Thailand. UIH is an official AWS Consulting Partner.
• Microsoft Azure Services Microsoft Azure consulting and managed services with local billing, Azure ExpressRoute connectivity, and multi-cloud environment support. UIH is a Cloud Solution Provider (CSP) and C1 ExpressRoute Partner.
• Google Cloud Platform Services GCP consulting and managed services with local billing, Private Link connectivity, and multi-cloud environment support. UIH is an official GCP Consulting Partner.
• Huawei Cloud Services Huawei Cloud consulting, implementation, and local billing services with support for Elastic Cloud Server (ECS), Content Delivery Network (CDN), RDS for MySQL, and hybrid/multi-cloud deployments.
• VMware Tanzu Kubernetes-as-a-service for cloud native app development and DevOps environments with enterprise support for open source technology.
• Veeam Cloud Connect Backup Cloud backup-as-a-service for Veeam Backup and Replication users providing offsite backup with SSL protocol, data loss avoidance, and high-speed recovery.
• Acronis Backup Cloud backup service for server, notebook, and desktop with custom policy settings, encryption, compression, deduplication, and 99.9% uptime SLA.
• Cloud DR Disaster Recovery as a Service replicating customer systems in real-time with RTO/RPO of 24 hours, 2 DR test rights per annum, and dedicated firewall.
• Veeam Cloud Connect Replication Cloud DR as a Service for Veeam users providing full DR site capability within 24 hours with BCP and compliance audit support.
• Acronis Physical DR Physical server disaster recovery service with 15-minute RPOs and RTOs, supporting both physical servers and VMs.
• HM Object Storage S3-compatible object storage hosted in Thailand with no bandwidth cost, supporting Commvault, QNAP NAS, Synology NAS, and Veeam integrations.
• Data Center Carrier neutral data center services with Tbps fiber-optic network, 99.99% power availability SLA, and connections to global hosting data centers across Asia. Located at the Benchachinda Building (BCH4), Bangkok.
• Co-Location Data center co-location with 2N power redundancy, N+1 air-conditioning redundancy, ISO 27001 compliant security, and 24x7 engineering support.
• Firewall/IPS Next-Generation Firewall with AI/ML capabilities for protection against cyber threats, unknown malware, and zero-day attacks. Managed security service for enterprises.
• Endpoint Security (EDR/XDR) Endpoint protection with AI-powered threat detection, behavioral anomaly detection, device control, threat investigation, live terminal session, XDR integration, and centralized management.
• Web Application Firewall (WAF) Web application protection based on OWASP standards, available as both On-Premises and On-Cloud deployment.
• DDoS Protection Distributed Denial of Service protection system for identifying and managing network attacks with automatic interception capabilities.
• SIEM Security Information & Event Management system collecting security information from logs, events, and flows for analysis, correlation, and real-time alerting.
• SOAR Security Orchestration, Automation and Response tool for coordinating security systems and automating responses to cyber threat incidents.
• XDR Extended Detection and Response platform expanding EDR for broader coverage with automated real-time threat detection across multiple security data sources.
• Threat Intelligence System gathering cyber threat information from internet, social networking, deep web, and dark web to enhance organizational threat awareness and response.

Quantifiable outcome

• 99.99% data center power availability uptime SLA
• +4 more outcomes

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability13 records

Feature9 records

Partnerships

16 partnerships are on record, tiered core and minor.

• AcroniscoreTechnology or IntegrationUIH is an Acronis partner offering Acronis Backup and Acronis Physical DR services as part of its cloud backup and disaster recovery portfolio. The partnership provides enterprise-grade backup software and disaster recovery solutions.
• Apple (Apple Authorized Reseller)minorChannel Partner/ Reseller/ DistributorUIH is an Apple Authorized Reseller, offering Apple solutions as part of its digital services and device offerings for enterprise customers.
• Amazon Web Services (AWS)coreTechnology or IntegrationUIH is an official AWS Consulting Partner in Thailand, providing end-to-end AWS services including consulting, planning, implementation, migration, monitoring, configuration, solution architecture, account review, and 24/7/365 managed services. UIH holds multiple AWS certifications and provides local billing for Thai customers.
• Microsoft AzurecoreTechnology or IntegrationUIH is an official Microsoft Azure Cloud Service Provider (CSP) and C1 ExpressRoute Partner. Services include Azure consulting, planning, installation, administration, and local billing. UIH provides Azure ExpressRoute for direct cloud connectivity and holds multiple Azure solution partner certifications (Data & AI, Digital App Innovation, Infrastructure, Modern Work, Security).
• Google Cloud Platform (GCP)coreTechnology or IntegrationUIH is an official GCP Consulting Partner, providing GCP architecture, planning, maintenance, and local billing services. UIH's certified engineers support GCP products including Compute Engine, GKE, BigQuery, and Cloud Run.
• CiscocoreTechnology or IntegrationUIH holds Cisco certifications including CCNA Service Provider, CCNA Routing & Switching, and CCNP Routing & Switching. Cisco networking equipment is integrated into UIH's managed network services including MPLS, SD-WAN, and managed router/switch services.
• CrowdStrikecoreTechnology or IntegrationCrowdStrike is listed as a technology partner, supporting UIH's endpoint security and extended detection and response (XDR) offerings.
• FortinetcoreTechnology or IntegrationFortinet is a key security partner of UIH. UIH has been recognized as Fortinet 2024 Top Unified SASE Partner and 2023 MSSP Partner of the Year. UIH holds multiple Fortinet certifications including NSE5 and SASE specialization. Fortinet products (FortiGate firewalls) are core to UIH's managed firewall, SD-WAN, and cybersecurity offerings.
• NutanixcoreTechnology or IntegrationUIH is a leading Nutanix cloud service provider in Thailand. UIH's Enterprise Cloud is powered by Nutanix Hyper-Converged Infrastructure (HCI), offering IaaS, backup-as-a-service, and DR-as-a-service. UIH supports Nutanix Kubernetes Platform (NKP).
• Palo Alto NetworkscoreTechnology or IntegrationUIH is recognized as Palo Alto Networks Rookies Partner of the Year. Palo Alto Networks security solutions are integrated into UIH's next-generation firewall, cybersecurity, and managed security services.
• VeeamcoreTechnology or IntegrationUIH is a Veeam Cloud Connect provider offering Veeam Cloud Connect Backup and Veeam Cloud Connect Replication as part of its cloud backup and disaster recovery portfolio. UIH holds Veeam technical sales professional certification.
• VMware (Broadcom)coreTechnology or IntegrationUIH is a Broadcom VMware partner holding multiple certifications including Certified Expert NSX Architecture, Proven Professional NSX Support, and Proven Professional NSX Implementation. UIH's Sovereign Cloud is VMware-based, providing managed IaaS virtual machines and virtual data centers.
• HuaweicoreTechnology or IntegrationUIH holds Huawei ICT certifications (HCIA-Datacom) and is recognized in Huawei's Excellent Club 2025. Huawei cloud and networking technologies are integrated into UIH's managed services portfolio. UIH provides local billing for Huawei Cloud customers.
• Huawei CloudcoreTechnology or IntegrationUIH is partnered with Huawei Cloud to provide consulting, implementation, and local billing for all Huawei Cloud services including Elastic Cloud Server (ECS), Content Delivery Network (CDN), RDS for MySQL, and hybrid/multi-cloud deployments.
• Ruckus Networks (CommScope)coreTechnology or IntegrationUIH was awarded Ruckus Networks Service Provider Partner of the Year 2023. Ruckus WiFi networking solutions are integrated into UIH's WiFi as a Service and smart building solutions.
• Huawei CloudcoreTechnology or IntegrationUIH is partnered with Huawei Cloud to provide consulting, implementation, and local billing for all Huawei Cloud services including Elastic Cloud Server (ECS), Content Delivery Network (CDN), RDS for MySQL, and hybrid/multi-cloud deployments.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Internet Thailand (INET): Listed Thai ISP and managed-services provider offering internet, cloud, and data center services to enterprises; directly comparable to UIH in the domestic enterprise connectivity and cloud market.
• AIS (Advanced Info Services) Business: Thailand's largest mobile operator runs a sizeable enterprise ICT business covering managed network, cloud, and security for corporate and government customers — a head-to-head competitor to UIH in the domestic enterprise market.
• True Internet / True IDC: True's enterprise and data-center arm in Thailand offers fiber, MPLS, cloud, and managed services to Thai enterprises and government, directly competing with UIH across managed connectivity, cloud, and IDC.
• JasTel Network (Jasmine Group): Thai fixed-line carrier and enterprise ICT provider offering MPLS, cloud, and managed services to corporate customers, with overlapping enterprise and carrier customer base to UIH.
• T.C.C. Technology (TCCT): Thai data center and managed services provider under TCC Group, offering colocation, cloud, and managed services to enterprise and government customers — directly comparable to UIH's data center and cloud business.
• National Telecom (NT) / CAT Telecom: State-owned Thai telco providing enterprise connectivity, data center, and cloud services; competes directly with UIH in government and large-enterprise managed services.

Broad incumbents

• NTT Communications / NTT Data (Thailand): Global ICT and managed-services incumbent with significant Thailand presence offering enterprise network, cloud, and security; broader portfolio than UIH but overlapping in core managed connectivity and cloud.
• Telehouse (KDDI): Global data center and managed services provider under KDDI; overlaps with UIH's data center / colocation business and provides a global incumbent benchmark.

Regional players

• PCCW Solutions / HKT: Hong Kong-based enterprise ICT and managed services arm of PCCW; offers managed cloud, security, and network services across APAC, with overlapping capabilities to UIH's portfolio for multinational customers.
• Singtel / NCS Group: Singapore-based regional telco and IT services group with managed network, cloud, and cybersecurity offerings across SE Asia; comparable to UIH in managed services, though UIH is Thailand-domestic.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/UIHbroadband
• LinkedInlinkedin.com/company/uih

Compliance13 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about United Information Highway