Medical Travel Solutions

Name

Medical Travel Solutions

Legal name

Surgeon and Safari CC

Website

https://medicaltravelsolutions.co.za

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Medical Tourism Facilitation

NAICS

Travel Agencies (56151), Tour Operators (561520)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Medical Travel Concierge, Logistics & Aftercare Coordination Services (THAKAIAN)

akta.pro secondary industries

Outbound Medical Tourism Facilitators (THAKAIAA), Insurance, Employer & Government-Sponsored Medical Travel Administrators (THAKAIAO)

Keywords

• Medical tourism facilitation
• Aeromedical services
• Medical concierge
• Commercial flight medical escort
• Healthcare facilitation

Headquarters

HQ city

Johannesburg

HQ country

South Africa

HQ region

Africa

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Medical Tourism Facilitation Services: Facilitation fees for coordinating total healthcare solutions for international patients traveling to South Africa for medical treatment, including arranging consultations, treatments, accommodation, and transfers.
2. Medical Escort Services: Commercial flight assistance with medical escorts for patients requiring medical supervision during travel, offered as a cost-effective alternative to air ambulance transportation.
3. Medical Procurement Services: Consolidation and coordination of medical supplies procurement for patients and medical facilities.
4. Aeromedical Services: Emergency medical evacuations and commercial flight assistance services provided by qualified medical teams.
5. Health Risk/Impact Assessments: Collaboration with SHAPE Consulting for health impact assessments in Africa, primarily serving development projects in the extractive industry sector.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels4 records

Core offering

Medical Travel Solutions is a medical tourism facilitation company offering a total healthcare facilitation solution for patients traveling to South Africa for medical treatment. Operating under the Surgeon and Safari sub-brand, the company coordinates end-to-end medical journeys including specialist consultations, hospital admissions, medical evacuation, commercial flight medical escorts, accommodation, transfers, and post-treatment follow-up. The portfolio spans individual patient facilitation, corporate healthcare management for resource-sector employers, and telehealth capabilities including E-Health call facility and Tele Radiology services.

Product overview

Medical Travel Solutions is a medical tourism facilitation company offering a total healthcare facilitation solution for patients traveling to South Africa for medical treatment. The company operates through its sub-brand Surgeon and Safari and provides a portfolio of integrated services including case management and facilitation, medical concierge services, accommodation packages, medical transfers, medical evacuation, commercial flight medical assistance, and tele-health services (E Health and Tele Radiology). The core offering is a comprehensive service that coordinates medical care from initial referral through treatment and recovery, leveraging networks of specialists in South Africa's private healthcare sector.

Differentiator

Problem solved

Functional benefit

Products and services

• Surgeon and Safari - Total Healthcare Facilitation
• Commercial Flight Medical Assistance

Quantifiable outcome

• 50% cost savings compared to UK private healthcare for equivalent surgical procedures
• +3 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• NetcarecoreStrategic or Co-development PartnerMajor South African private hospital group partner providing accredited medical facilities for patient treatments.
• MedicliniccoreStrategic or Co-development PartnerPrivate hospital group partner providing certified medical facilities meeting international standards with fully equipped ICU facilities.
• ER24 Global AssistcoreStrategic or Co-development PartnerEmergency medical services partner providing emergency medical evacuations and air ambulance services.
• Agha Khan HospitalminorStrategic or Co-development PartnerMedical partnership with Agha Khan Hospital in Dar es Salaam, Tanzania for serving patients from East Africa.
• SHAPE Consulting (Dr. Mark Divall)minorImplementation/ SI/ Consulting PartnerHealth impact assessment consultancy providing technical support for health risk management, travel medicine, and fitness assessments. SHAPE has performed assessments across 5 continents with extensive experience in sub-Saharan Africa.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Apollo Hospitals: India's largest hospital chain with significant international patient flow from Africa, Middle East, and South Asia. Indirect peer — destination provider rather than facilitator, but competes for the same outbound African and Middle Eastern medical tourist segment.
• Bumrungrad International Hospital: Thailand-based multi-specialty hospital treating over a million patients annually, with a dedicated international patient center. Indirect peer — competes for the same outbound medical tourist wallet but delivers care directly rather than facilitating.

Direct peers

• Healthbase: Medical tourism facilitator providing case management and treatment coordination with providers in India, Thailand, Singapore, Turkey, and Mexico. Comparable patient coordination, cost arbitrage, and case management services.
• Medical Tourism Corporation: US-based medical tourism facilitator coordinating treatments (cardiac, orthopedic, cosmetic, dental) for international patients across multiple destination countries. Comparable end-to-end facilitation and case management offering to Medical Travel Solutions.
• Medigo: Global online medical tourism marketplace connecting patients with hospitals and clinics worldwide. Most directly comparable to Medical Travel Solutions in facilitating international patient treatment abroad, though operating digitally rather than via on-the-ground coordinators.
• PlacidWay: Medical tourism marketplace connecting patients to providers across more than 30 countries. Direct competitor in the cross-border medical facilitation category, with comparable customer profile (international patients seeking elective procedures).
• International Medical Treatment (IMT): Medical travel facilitator coordinating treatments in India, Thailand, Turkey, and other destinations for African and Middle Eastern patients. Comparable in serving outbound patients from Africa seeking quality care abroad.

Others

• Medical Tourism Association: Global industry association and certification body for medical tourism providers. Adjacent ecosystem participant that shapes industry standards and connects Medical Travel Solutions with peer facilitators, insurers, and providers.
• Patients Beyond Borders: Consumer information and publishing platform for medical tourism decision-making. Adjacent rather than directly competitive — provides industry research and patient education that influences the same purchasing decisions Medical Travel Solutions targets.

Regional players

• ER24: South African emergency medical services and aeromedical evacuation provider that is both a partner to Medical Travel Solutions and a regional peer in medical transport. Comparable in commercial medical escort and evacuation services, primarily operating within South Africa and southern Africa.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/medical-travel-solutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medical Travel Solutions