International Medical Treatment

What International Medical Treatment does

International Medical Treatment, operating under the brand My 1Health, is a global medical tourism facilitator founded in 2017 and headquartered in Nairobi, Kenya. The company connects international patients with a vetted network of 350+ accredited hospitals across 20+ destination countries spanning Asia, the Middle East, Europe, and Africa. It operates as a B2B2C platform serving four counterparties: individual patients seeking treatment abroad, referral partners (agents/brokers), insurance companies and third-party administrators (TPAs), and hospitals/clinics seeking international patient acquisition. Per the input, the platform has facilitated care for 53,000+ patients from 190+ countries and carries a 4.8/5 verified Google Reviews rating.

The product surface is a cloud-based facilitation platform with native mobile apps on iOS and Android, WhatsApp integration, a Health Cost Calculator, an insurance verification system spanning 150+ providers, and an AI-powered chatbot (Maya) for 24/7 patient inquiries. End-to-end patient services—hospital matching, visa assistance, travel coordination, airport transfers, medical report management, and post-treatment follow-up—are provided free of charge. The technology stack is characterized as standard cloud/web plus consumer mobile rather than proprietary infrastructure; the principal asset is the curated hospital, insurer, and referral partner network rather than the software stack itself.

The business model is freemium to patients and B2B-monetized elsewhere. Revenue streams comprise (i) affiliate/referral fees from partner hospitals for international patient acquisition, (ii) managed services and GPO arrangements with insurers/TPAs for direct billing access, and (iii) commission shares with referral partners. Notable hospital partners include Bumrungrad International, Apollo, American Hospital Dubai, Anadolu Medical Center (Johns Hopkins affiliate), The London Clinic, Raffles, Kliniken Schmieder, Hirslanden, and Samsung Medical Centre; insurer partners include BUPA, Allianz, AXA, Cigna, Aetna, and Blue Cross Blue Shield. The operation is run by a lean team of 1-10 employees led by CEO Ryan Marincowitz.

Name

International Medical Treatment

Legal name

My 1Health

Website

https://intmedicaltreatment.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

My 1Health is a Nairobi-based medical tourism facilitator operating a free-to-patient platform that connects international patients with 350+ vetted hospitals across 20+ countries, monetizing via hospital referral fees, insurer GPO services, and referral partner commissions.

Ownership category

akta.pro rank

Product category

Medical Tourism Services

NAICS

Other Ambulatory Health Care Services (6219)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Outbound Medical Tourism Facilitators (THAKAIAA)

akta.pro secondary industries

Insurance, Employer & Government-Sponsored Medical Travel Administrators (THAKAIAO), Cross-Border Telemedicine, Second Opinion & Care Navigation Facilitators (THAKAIAM), Cardiac & Complex Care Medical Travel Agencies (THAKAIAH)

Keywords

• Medical tourism facilitation
• International patient referral
• Hospital network services
• Health travel coordination
• Cross-border healthcare

Headquarters

HQ city

Nairobi

HQ country

Kenya

HQ region

Africa

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D

Revenue model

1. Hospital Network Fees: Hospitals in the network pay fees to be listed and receive international patient referrals. The company acts as a patient acquisition channel for partner hospitals.
2. Insurance/TPA GPO Services: Revenue from insurers and third-party administrators (TPAs) for direct billing support, GPO services, and access to the hospital network.
3. Referral Partner Commissions: Referral partners in the network earn commission on successfully facilitated patient treatments, with My 1Health earning a share from hospitals.
4. Patient Services (Free): Patient-facing services are completely free - no fees for platform usage, hospital matching, visa assistance, travel coordination, insurance verification, or post-treatment follow-up.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

International Medical Treatment, operating as My 1Health, is a medical tourism facilitator that connects international patients with a global network of 350+ accredited hospitals across 20+ countries. The company provides end-to-end coordination including treatment discovery, hospital matching, cost estimation, insurance verification, travel and post-treatment follow-up, supported by a digital platform, mobile apps, and an AI assistant. The service is free for patients, with revenue generated via hospital network fees, insurance/TPA managed services, and referral partner commissions.

Product overview

My 1Health is a medical tourism facilitator operating as a unified platform that connects international patients with a network of 350+ accredited hospitals across 20+ countries. The core platform provides end-to-end services including hospital and specialist matching, travel/visa coordination, insurance verification, and ongoing patient support. The ecosystem includes a mobile app (iOS/Android), the My 1Health Rewards loyalty program, and an AI-powered virtual assistant (Maya) for patient support. The platform serves four main segments: individual patients seeking treatment abroad, referral partners (doctors/agents), insurance companies/TPAs, and hospitals/clinics seeking international patients.

Differentiator

Problem solved

Functional benefit

Brands

• My 1Health Rewards: Loyalty rewards program where patients can earn benefits they can keep or give away.

Products and services

• My 1Health Platform (Patient Coordination Service)
• My 1Health Mobile App
• My 1Health Rewards (Loyalty Program)
• Maya AI Patient Support Specialist
• Insurance/TPA GPO Managed Services
• Referral Partner Program

Quantifiable outcome

• 53,000+ patients assisted worldwide
• +3 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature4 records

Partnerships

16 partnerships are on record, tiered core.

• Bumrungrad International HospitalcoreStrategic or Co-development PartnerThailand's premier JCI-accredited hospital with 1,300+ specialists including 200+ US board-certified consultants. Key specialties include cardiology, cardiothoracic surgery, and colorectal surgery. One of the flagship hospital partners.
• Apollo HospitalcoreStrategic or Co-development PartnerIndia's largest hospital network, performing 12,000+ cardiac surgeries and 2,000+ transplants annually. Flagship partner for Indian healthcare services.
• American Hospital DubaicoreStrategic or Co-development Partner25+ years serving international patients from 90+ countries. Key partner for UAE and Middle East region with strength in fertility treatment.
• Anadolu Medical CentercoreStrategic or Co-development PartnerAffiliated with Johns Hopkins Medicine - the first such partnership in Turkey. Provides access to US-standard medical expertise.
• The London Clinic HospitalcoreStrategic or Co-development PartnerUK's leading private hospital with cancer and surgical advancements. Key partner for UK healthcare services.
• Raffles HospitalcoreStrategic or Co-development PartnerSingapore's only fully integrated private hospital - inpatient, outpatient, specialist, and TCM under one roof. Key partner for Singapore services.
• Kliniken SchmiedercoreStrategic or Co-development PartnerGermany's leading specialist neurorehabilitation hospital treating patients from across Europe and beyond. Key partner for neurological rehabilitation.
• Hirslanden Private Hospital GroupcoreStrategic or Co-development PartnerSwitzerland's largest private hospital network recognised for precision oncology and cardiac care. Key partner for Swiss healthcare.
• Samsung Medical CentrecoreStrategic or Co-development PartnerRanked among Asia's best hospitals for cancer and organ transplants. Key partner for South Korean specialty care.
• Liv HospitalcoreStrategic or Co-development PartnerJCI accredited with dedicated international patient services and multilingual coordinators. Key partner for Turkey with strengths in anaesthesiology, pain/palliative medicine, and bariatrics.
• BUPA InsurancecoreChannel Partner/ Reseller/ DistributorMajor international health insurer with accepted coverage at My 1Health partner hospitals. One of 150+ insurance providers accepted.
• Allianz InsurancecoreChannel Partner/ Reseller/ DistributorGlobal insurance provider accepted across My 1Health hospital network. Major European insurer with widespread coverage.
• AXA InsurancecoreChannel Partner/ Reseller/ DistributorInternational insurance provider accepted for direct billing at partner hospitals. Major global insurer.
• Cigna InsurancecoreChannel Partner/ Reseller/ DistributorGlobal health insurance provider accepted at My 1Health partner facilities for direct billing.
• Aetna InsurancecoreChannel Partner/ Reseller/ DistributorInternational health insurance provider accepted across hospital network for direct billing services.
• Blue Cross Blue ShieldcoreChannel Partner/ Reseller/ DistributorMajor US health insurance provider accepted at partner hospitals for international patient coverage.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Lyfboat: Medical value tourism facilitator focused on outbound medical travel, offering hospital discovery, treatment quotes, visa/travel assistance, and post-treatment care — directly comparable service stack and customer segment.
• Medigo: Berlin-based international medical travel platform that helps patients find, compare, and book treatments abroad, with a network of accredited clinics and a patient coordinator model comparable to My 1Health.
• Patients Beyond Borders: Medical tourism information and referral publisher producing the leading industry guides for international patients, with hospital directory and booking facilitation functionality — adjacent competitor targeting the same patient intent.
• Treatment Abroad: Long-established UK-based medical tourism information and comparison site that helps patients research and book treatment abroad, with operator partnerships and editorial content similar to My 1Health's content-led SEO strategy.
• Bookimed: Online medical tourism marketplace that connects patients with clinics across 35+ countries and offers hospital comparison, booking assistance, and coordinator support — a near-identical service model to My 1Health.
• PlacidWay: Medical tourism marketplace connecting international patients with providers across dozens of countries, providing cost comparisons, custom packages, and patient coordination services — overlapping business model and customer base.
• Medical Departures (by HUMA): Global medical tourism facilitator offering verified clinic listings, patient reviews, booking coordination, and post-treatment follow-up across Southeast Asia, Mexico, and other destinations, directly competing for the same outbound patient flow.
• ClinicSpots: India-headquartered medical tourism and doctor-discovery platform providing hospital listings, treatment cost estimates, and patient coordination across India and overseas destinations — overlapping India-focused outbound flow.

Emerging players

• Hospals: Medical travel platform specializing in connecting African and Middle Eastern patients with hospitals in India, Turkey, and other destinations — overlapping use case and overlapping with My 1Health's Nairobi base and African patient origins.
• DocOnTrip: Smaller medical tourism facilitator with a comparable full-service model (consultation matching, travel coordination, concierge support), serving as an emerging competitor in the same outbound medical travel category.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Intmedicaltreatment
• LinkedInlinkedin.com/company/international-medical-treatment

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about International Medical Treatment