Haven Restaurant
Haven Restaurant is a single-location upscale-casual American restaurant in Brookhaven, Georgia, founded in 2003 and part of the Word of Mouth Restaurants group. It serves neighborhood regulars, families, couples, and private event guests with dine-in, pickup, delivery, and live music programming.
- Company typePrivate
- Founded2003
- HeadquartersGausach, Spain
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Haven Restaurant does
Haven Restaurant is a single-location upscale-casual American restaurant operating since 2003 in Brookhaven, Georgia, an affluent suburb within the Atlanta metropolitan area. The restaurant is part of the Word of Mouth Restaurants hospitality group and is structured around three revenue streams: full-service dine-in (lunch on Tuesdays, dinner Tuesday–Sunday, and Saturday brunch), off-premise via Toast Tab pickup and Uber Eats delivery, and private events/banquets for groups of 12 or more coordinated through the TripleSeat platform. Customer segments explicitly targeted are local Brookhaven neighborhood regulars, families with children, couples seeking a date-night atmosphere, and private event hosts; ticketed live music programming (HAVEN Harmonies on the 1st and 3rd Thursdays, Saxy Saturdays with live saxophone) functions as both a customer acquisition and retention mechanism.
The underlying technology stack is entirely off-the-shelf SMB hospitality tooling. Toast Tab powers online ordering and gift card sales ($5–$500 denominations) including digital cards delivered via text; Uber Eats provides third-party delivery; TripleSeat handles private event inquiries; and Instagram/Facebook serve as the owned marketing channels. Word of Mouth gift cards are interoperable across all locations in the parent group's portfolio, and the company's email program ("Inner Circle") targets regulars. There is no proprietary technology, no disclosed AI/ML capability, no mobile app, no API, and no loyalty software beyond the gift-card instrument.
The go-to-market motion is community- and event-led: live music series, holiday events (e.g., 4th of July Backyard Bash), and word-of-mouth referral from a long-tenured regular base. Management contacts include Michael Etter and Austin Donmoyer, both reachable through @womrestaurants.com domains. No revenue, headcount, funding, M&A, award, patent, or certification data is publicly disclosed. Pricing, average check, and financial details are similarly withheld from the website.
Haven Restaurant firmographics
Firmographics- Name
- Haven Restaurant
- Legal name
- Haven Restaurant
- Website
- https://havenrestaurant.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Haven Restaurant is a single-location upscale-casual American restaurant in Brookhaven, Georgia, founded in 2003 and part of the Word of Mouth Restaurants group. It serves neighborhood regulars, families, couples, and private event guests with dine-in, pickup, delivery, and live music programming.
- Ownership category
- akta.pro rank
Haven Restaurant industry classification
Industry- Product category
- Casual American Full-Service Restaurant
- NAICS
- Restaurants and Other Eating Places (72251)
- SIC
- Retail-Eating & Drinking Places (5810)
- akta.pro primary industry
- Casual Dining Restaurants (THAFACAB)
- akta.pro secondary industries
- All-Day Dining Restaurants (THAFACAJ), Family-Style Restaurants (THAFACAC)
Keywords
Where Haven Restaurant is headquartered
LocationHeadquarters
- HQ city
- Gausach
- HQ country
- Spain
- HQ region
- Europe
Offices1 record
Markets served
Haven Restaurant business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Supply Chain, Others
Revenue model
- Dine-In Service: Full-service restaurant with lunch, dinner, and weekend brunch. Guests can make reservations or walk in. Features seasonal American cuisine with locally sourced ingredients. Revenue generated from food and beverage sales during service hours.
- Takeout and Delivery: Takeout ordering through Toast Tab platform and delivery through Uber Eats marketplace. Customers can order food and beverages for off-premise consumption. Revenue from transaction-based food sales.
- Private Events and Banquets: Private dining rooms and full restaurant buyouts for events with customized prix fixe menus. Special offer for events hosted before August 31, 2026 includes Word of Mouth gift card up to $1,000 value. Revenue from per-event minimums and catering.
- Gift Cards: Word of Mouth gift cards available in denominations from $5 to $500, usable at all Word of Mouth Restaurants locations. Both physical and digital formats available for purchase online or in person.
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
Haven Restaurant product offering
Product offeringCore offering
Haven Restaurant is a single-location American restaurant in Brookhaven, Georgia, providing full-service dine-in for lunch, dinner, and weekend brunch alongside online ordering for pickup, third-party delivery via Uber Eats, private event hosting for groups of 12 or more, gift cards, and recurring live entertainment programming such as the HAVEN Harmonies music series and Saxy Saturdays brunch. The menu is chef-driven and seasonal, emphasizing locally sourced ingredients, craft cocktails, and a curated wine list.
Product overview
Haven Restaurant is a single-location American restaurant offering a unified dining experience that combines in-restaurant dining, online ordering for pickup, and third-party delivery services. The restaurant operates as part of the Word of Mouth Restaurants group and features multiple branded experiences including the HAVEN Harmonies live music series and Saxy Saturdays brunch. Core offerings include full-service dining with a seasonal American menu, private event hosting for groups of 12+, gift cards valid across all Word of Mouth locations, and live entertainment on select evenings. The restaurant has served Brookhaven for over 22 years, emphasizing locally sourced ingredients, craft cocktails, and a curated wine list.
Differentiator
Problem solved
Functional benefit
Products and services
- In-Restaurant Dining Full-service American dining experience with a seasonal menu featuring locally sourced ingredients, craft cocktails, and a curated wine list. Available for lunch (Tuesdays), dinner (Tuesday through Sunday), and weekend brunch (Saturdays) in the indoor dining room or the enclosed, pet-friendly garden patio.
- Online Pickup Ordering Digital ordering service that enables customers to place takeout orders for pickup via the Toast Tab platform (order.toasttab.com/online/haven) or by phone, including the option to call ahead for large to-go orders.
- Delivery Service Food delivery service integrated via Uber Eats, allowing customers to receive Haven's menu items at their location through a third-party delivery marketplace.
- Private Events and Dining Private event hosting for groups of 12 or more, including private dining rooms and full restaurant buyouts with customizable prix fixe menus, dedicated event planning, and special offers such as Word of Mouth gift card incentives on qualifying events.
- Word of Mouth Gift Cards Gift cards in denominations from $5 to $500, available as physical cards or digital cards delivered via text, redeemable across all Word of Mouth Restaurants locations including Haven.
- HAVEN Harmonies Music Series Recurring live music experience on the garden patio every first and third Thursday from April through October, featuring The HAVEN Trio and King Street Band performing from 7:00-10:00 PM.
- Saxy Saturdays Brunch Weekend brunch experience served Saturdays from 10AM-3PM, with live saxophone performances by Eric Thomas from 11AM-2PM alongside the chef's brunch menu.
- Large To-Go Orders Catering-style to-go service for larger orders that require advance notice, arranged by contacting the restaurant directly. The restaurant does not operate a formal catering program.
Companies that use Haven Restaurant
Customer profileSegments4 records
Ideal customer profiles4 records
Haven Restaurant technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Haven Restaurant partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights5 records
Haven Restaurant competitors and assessment
Company assessmentDirect peers
- South City Kitchen: Atlanta-area Southern-influenced full-service restaurant with strong brunch programming. Comparable on neighborhood full-service positioning, weekend brunch emphasis (Haven's 'award-winning brunch'), and mid-market-plus price point.
- Marcel: Ford Fry's upscale Westside steakhouse. Comparable on the chef-driven, design-forward, full-service Atlanta dining market — though positioned at a higher price point, it competes for the same discretionary experiential dining occasions.
- Bacchanalia: Long-running (30+ years) Atlanta fine-dining institution focused on seasonal American cuisine. Comparable on chef-driven seasonal menu philosophy and Atlanta full-service dining prestige, though positioned at a higher price tier.
- JCT Kitchen & Bar: Atlanta-based full-service restaurant offering seasonal American cuisine in a converted warehouse setting. Directly comparable on menu style (chef-driven, locally sourced), service model (full table service), and experiential positioning (bar program, patio/outdoor seating).
- TWO Urban Licks: Atlanta full-service restaurant with rotating seasonal American menu, rotisserie focus, and live music programming. Closely comparable on the chef-driven seasonal menu and on the music-as-dining-differentiator strategy Haven employs with HAVEN Harmonies.
- The Optimist: Ford Fry's Westside Atlanta seafood-forward restaurant. Comparable as a chef-driven, full-service Atlanta concept with a strong patio/courtyard draw and cocktail program — the same experiential positioning Haven uses to compete in the Atlanta full-service dining market.
- Yours Truly Restaurant: Brookhaven-based neighborhood gathering spot serving elevated comfort food. The most direct single-unit comparable on the Atlanta full-service dining market — same neighborhood, same gathering-place positioning, similar casual-but-elevated menu approach.
Broad incumbents
- Ford Fry Restaurants: Atlanta-based hospitality group operating multiple full-service concepts (The Optimist, Marcel, Beetlecat, etc.). Comparable as the dominant chef-driven full-service operator in the Atlanta market that Haven competes against for talent, guests, and media share.
Regional players
- Ray's at Killer Creek: Upscale-casual suburban Atlanta restaurant in Alpharetta. Comparable as a long-tenured, chef-driven full-service concept in an affluent Atlanta suburb — the same demographic and use-case set Haven serves in Brookhaven.
- La Tavola Trattoria: Italian full-service restaurant located in Brookhaven, GA — the same neighborhood and trade area as Haven. Highly comparable on local market dynamics (Brookhaven dining scene) and full-service neighborhood gathering positioning, though concept cuisine differs.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Haven Restaurant social profiles
Digital presenceHaven Restaurant financial estimates
Financial estimateRevenue estimate
Valuation estimate
Haven Restaurant leadership team
Management profileNumber of profiles
Profiles2 records
Haven Restaurant funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Haven Restaurant M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Haven Restaurant
What does Haven Restaurant do?
Haven Restaurant is a single-location American restaurant in Brookhaven, Georgia, providing full-service dine-in for lunch, dinner, and weekend brunch alongside online ordering for pickup, third-party delivery via Uber Eats, private event hosting for groups of 12 or more, gift cards, and recurring live entertainment programming such as the HAVEN Harmonies music series and Saxy Saturdays brunch. The menu is chef-driven and seasonal, emphasizing locally sourced ingredients, craft cocktails, and a curated wine list.
Is Haven Restaurant a public or private company?
Haven Restaurant is a private company. It is classified as corporate owned and is currently operating.
When was Haven Restaurant founded?
Haven Restaurant was founded in 2003. It employs 11 to 50 people.
Where is Haven Restaurant based?
Haven Restaurant is headquartered in Gausach, Spain, in the Europe region.
How does Haven Restaurant make money?
Four revenue lines are on record. Dine-In Service is the primary driver. The others are takeout and Delivery, private Events and Banquets and gift Cards.
Who are Haven Restaurant's main competitors?
Direct peers on record are South City Kitchen, Marcel, Bacchanalia, JCT Kitchen & Bar, TWO Urban Licks, The Optimist and Yours Truly Restaurant. Ford Fry Restaurants is listed as a broad incumbent. Regional players are Ray's at Killer Creek and La Tavola Trattoria.
Does Haven Restaurant have an API?
No public API is recorded for Haven Restaurant.
What industry is Haven Restaurant in?
Haven Restaurant's product category is Casual American Full-Service Restaurant. Its primary akta.pro industry code is THAFACAB, Casual Dining Restaurants, with a secondary code of THAFACAJ, All-Day Dining Restaurants. Its NAICS code is 72251 and its SIC code is 5810.