Ünsped

What Ünsped does

Ünsped Gümrük Müşavirliği ve Lojistik Hizmetleri A.Ş., operating commercially as UGM, is a Turkish customs brokerage and logistics services provider headquartered in Istanbul's Bağcılar district. Founded in 1981 by M. Haluk Ündeğer as ÜNSPED Beynelmilel Nakliyat, the company has grown to approximately 1,900 employees and 61 service points covering all major Turkish customs nodes — international airports (Istanbul, Atatürk, Sabiha Gökçen, Esenboğa), seaports (Ambarlı, Mersin, İskenderun), land borders (Kapıkule), free trade zones, and organized industrial zones. The company reports a 10% share of the Turkish customs brokerage market and serves 75 of Turkey's top 500 industrial companies and 86 Authorized Economic Operator (YYS) certified firms.

The company's core services span customs brokerage (import/export clearance, overseas customs, transit operations), digital customs services, logistics coordination, regulatory consulting (tariff classification, incentive applications, anti-dumping investigations, post-clearance control, AEO certification), training through the in-house Ünsped Gelişim Akademisi (UGA), and customs-related translation and laboratory analysis. Proprietary technology assets include the Müşteri Çalışma Portalı (MCP) customer portal, the Smart Inspector audit tool, and internally developed closed-circuit (air-gapped) Large Language Models trained on customs and foreign trade domain data. The firm holds $1M professional liability insurance coverage and operates an AEB partnership for electronic data interchange integration.

Revenue is generated through professional services fees on a quote-based, B2B enterprise model with multi-year contracts. Go-to-market is direct enterprise field sales through the physical office network, supplemented by phone/email consultation and the self-service MCP portal. Customer segments include import/export companies (primary), manufacturing firms with foreign trade operations, and foreign capital companies (11% of customer base). The company maintains strategic partnerships with AEB (EDI technology), First Law International (cross-border legal), Customs Support (sectoral cooperation), and Istanbul University (certification programs). Marketing channels emphasize content (website, blog, Gümrük Postası magazine, UGM TV video platform) and sector event sponsorship rather than paid acquisition.

Name

Ünsped

Legal name

Ünsped Gümrük Müşavirliği ve Lojistik Hizmetleri A.Ş

Website

https://ugm.com.tr

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Ünsped (UGM) is a Turkish customs brokerage and logistics services firm operating 61 service points with 1,900 employees, serving enterprise clients including top-500 Turkish manufacturers and AEO-certified importers/exporters with customs clearance, regulatory consulting, training, and digital trade compliance solutions.

Ownership category

akta.pro rank

Product category

Customs Brokerage and Logistics Services

NAICS

Wholesale Trade Agents and Brokers (4251), Local Messengers and Local Delivery (492210)

SIC

Services-Help Supply Services (7363)

akta.pro primary industry

Customs Consulting & Brokerage Outsourcing (Managed Brokerage, Brokerage Operations) (TLACAFAI)

akta.pro secondary industries

Global Trade & Customs / Trade Compliance (BPAHAHAG), Trade Compliance (Import/Export Controls, Customs) (EDABADAK), Customs Declaration & Filing (Import/Export Entry) Platforms (TLAEAOAA), Customs Valuation & Transfer Pricing (Customs) Advisory (TLACAGAD)

Keywords

• Customs brokerage services
• Logistics services
• Foreign trade consultancy
• Customs clearance
• Regulatory compliance advisory

Headquarters

HQ city

Istanbul

Offices29 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Gümrük Müşavirliği Hizmetleri (Customs Brokerage Services): Customs brokerage services including import customs clearance, export customs clearance, and overseas customs services. Revenue generated through professional service fees for customs representation and documentation handling.
2. Lojistik Hizmetler (Logistics Services): Logistics services including courier services for foreign trade operations. Professional service fees for logistics coordination.
3. Danışmanlık Hizmetleri (Consulting Services): Advisory services including regulatory consulting, tariff classification applications, incentive consulting, guarantee consulting, Authorized Economic Operator (YYS) status consulting, post-clearance control consulting, and anti-dumping investigation consulting.
4. Eğitim Hizmetleri (Training Services): Training services through Ünsped Gelişim Akademisi (UGA) including customs and foreign trade training programs, professional development courses, and compliance training.
5. Çeviri Hizmetleri (Translation Services): Customs and foreign trade translation services for documentation.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Ünsped (UGM) provides customs brokerage and logistics services for international trade, including import/export customs clearance, customs consultancy, digital customs services via an online portal, and specialized advisory on tariff classification, incentives, guarantees, AEO status, and anti-dumping investigations. The company supports clients across Turkey through 61 service points and an in-house training academy.

Product overview

Ünsped (UGM) is a customs brokerage and logistics services company offering a comprehensive suite of services for international trade. The core offering centers on customs consultancy and clearance services for import, export, and transit operations. The company provides a digital customs services platform enabling electronic processing of declarations. Key services include: customs brokerage (Gümrük Müşavirliği), import/export customs clearance, digital customs services (Dijital Gümrük Hizmetleri), and the customer collaboration portal (Müşteri Çalışma Portalı/MCP). Advisory services cover legislation consultancy, incentive and guarantee consultancy, authorized economic operator (AEO) status, anti-dumping investigations, and tariff classification rulings. Supporting services include laboratory analysis, logistics/courier services, and translation services. The company also operates Ünsped Gelişim Akademisi (UGA), a training academy offering professional development programs in customs and foreign trade. With 45 years of experience, 61 service points, and approximately 1,900 employees, UGM serves as a comprehensive customs and logistics partner for Turkish foreign trade.

Differentiator

Problem solved

Functional benefit

Brands

• Ünsped Gelişim Akademisi (UGA): Internal training academy providing professional development programs for employees and external customers in customs and foreign trade.

Products and services

• Gümrük Müşavirliği (Customs Consultancy) Core customs brokerage service providing customs clearance, representation, and advisory services for import, export, and transit operations in Turkey.
• İthalat Gümrükleme (Import Customs Clearance) Import customs clearance services handling the complete customs declaration process for goods entering Turkey.
• İhracat Gümrükleme (Export Customs Clearance) Export customs clearance services handling the complete customs declaration process for goods leaving Turkey.
• Yurt Dışı Gümrükleme Hizmeti (Overseas Customs Clearance) Overseas customs clearance services supporting cross-border trade operations outside of Turkey.
• Dijital Gümrük Hizmetleri (Digital Customs Services) Digital customs services enabling electronic processing and management of customs declarations and related documentation through online platforms.
• Müşteri Çalışma Portalı (Customer Working Portal / MCP) Customer collaboration portal providing clients with online access to track and manage their customs operations, documents, and communications with UGM.
• Mevzuat Danışmanlığı (Legislation Consultancy) Advisory services covering customs legislation, tariff classification, and regulatory compliance for foreign trade operations.
• Teşvik ve Teminat Danışmanlığı (Incentive and Guarantee Consultancy) Consultancy on government incentives, investment support programs, and guarantee/tender procedures for foreign trade.
• Yetkilendirilmiş Yükümlü Statüsü (Authorized Economic Operator / AEO Advisory) Advisory services for obtaining and maintaining Authorized Economic Operator (AEO) status, including compliance with customs regulations and facilitation benefits.
• Damping Soruşturmaları Danışmanlığı (Anti-Dumping Investigation Consultancy) Advisory services related to anti-dumping investigations, including representation and compliance guidance.
• Lojistik Hizmetler (Logistics Services) Logistics services including courier services for foreign trade and coordination of transportation for customs-cleared goods.
• Dış Ticarette Kurye Hizmetleri (Foreign Trade Courier Services) Courier services for foreign trade operations, including document and sample transport.
• Gümrük ve Dış Ticaret Eğitimleri (Customs and Foreign Trade Training) Professional training programs covering customs procedures, foreign trade regulations, tariff classification, and related topics through Ünsped Gelişim Akademisi (UGA).
• Gümrük ve Dış Ticaret Tercüme Hizmetleri (Customs and Foreign Trade Translation) Translation services for customs and foreign trade documentation, facilitating multilingual communication in international trade operations.
• Gümrükte Laboratuvar Analiz Hizmetleri (Customs Laboratory Analysis) Laboratory analysis services for goods requiring chemical or quality testing during customs procedures.
• Smart Inspector Advanced proprietary inspection and audit tool providing enhanced monitoring and verification capabilities for customs processes.

Quantifiable outcome

• 10% market share in Turkish customs brokerage sector
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• AEBcoreTechnology or IntegrationAEB (Application for Electronic Data Interchange) partnership - Ünsped is AEB's solution partner in Turkey for EDI customs solutions, enabling electronic data interchange for customs declarations.
• First Law International (FLI)minorStrategic or Co-development PartnerCooperation with First Law International for cross-border legal expertise and international trade law advisory services.
• Customs SupportminorStrategic or Co-development PartnerStrategic cooperation with Customs Support for expanded service capabilities in customs brokerage sector.
• Smart InspectorcoreTechnology or IntegrationSmart Inspector is offered as an exclusive advantage - a proprietary inspection and audit tool providing enhanced quality control for customs procedures.
• Istanbul UniversityminorStrategic or Co-development PartnerEducational partnership for Applied Customs and Foreign Trade specialization certificate program and career events.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• CEVA Logistics: Global contract logistics and freight management company offering customs brokerage alongside forwarding and warehousing. Comparable to UGM in offering integrated trade compliance to enterprise customers, though at much broader geographic scope.
• Kuehne+Nagel: One of the world's largest freight forwarders with extensive customs brokerage capabilities across global trade lanes. Overlaps with UGM in customs clearance and trade compliance, particularly for multinational clients operating in Turkey.
• DHL Global Forwarding: Global freight forwarder offering customs brokerage and trade compliance services across more than 50 countries. Comparable to UGM as a customs service provider to enterprise importers/exporters, but operates at much greater scale and offers bundled forwarding.
• DB Schenker: Global logistics provider with integrated customs brokerage and trade compliance offerings across Europe, Middle East, and Asia. Comparable to UGM's full-service customs and forwarding positioning, though at far greater geographic scale.

Direct peers

• Borusan Lojistik: Leading Turkish logistics and supply chain company offering freight forwarding, customs clearance, and bonded warehousing. Direct competitor in the Turkish market for enterprise trade compliance and logistics services.
• Expeditors International: US-listed global freight forwarder with strong customs brokerage and trade compliance practices serving enterprise customers. Direct comparator in the customs consultancy/clearance space that UGM serves, particularly for cross-border enterprise clients.
• Customs Support Group: European customs brokerage and trade compliance specialist with multi-country operations. Already a strategic cooperation partner of UGM; comparable as a pure-play customs consultancy serving enterprise importers/exporters.

Regional players

• Omsan Logistics: Turkish logistics company providing freight forwarding, customs brokerage, and warehousing services. Directly comparable to UGM as a domestic competitor for customs and trade services in Turkey.
• Ekol Logistics: Major Turkish and European logistics provider with integrated road, intermodal, and customs services. Comparable as a regional player offering combined logistics and customs services to enterprise customers, including at Yalova RoRo (one of UGM's branch locations).

Emerging players

• Flexport: Tech-enabled global freight forwarder with digital customs and trade compliance capabilities. Comparable as a digital-forward alternative to traditional brokers like UGM, targeting enterprise importers/exporters.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/unsped
• LinkedInlinkedin.com/company/unsped

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ünsped