PennCares Support Services
PennCares Support Services is a Hanover, Pennsylvania-based nonprofit founded in 1962 providing in-home care, early childhood intervention, and professional training for adults with disabilities, older adults, and young children across South Central Pennsylvania.
- Company typePrivate
- Founded1963
- HeadquartersHanover, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What PennCares Support Services does
PennCares Support Services is a community-based, state-funded nonprofit organization founded in 1962/1963 (sources vary) and headquartered at 788 Cherry Tree Court, Hanover, Pennsylvania, with a satellite office in Chambersburg. The organization delivers in-home personal care, early childhood intervention, and professional training services across South Central Pennsylvania, primarily in York, Adams, and Franklin Counties. Its primary service populations are adults ages 18 and up with physical disabilities, adults ages 60 and up requiring assistance due to aging, illness, or injury, and children from birth through 4 years of age needing developmental support.
The core service lines are: (1) In-Home Support, which provides caregivers who assist with companionship, light housekeeping, meal preparation, errands, mobility, and daily living activities; (2) Early Childhood Services, which deliver physical therapy, early intervention, and developmental programs for children of all ability levels; and (3) Professional Training Programs, a research-based curriculum delivered via Zoom webinar, in-person workshops, and hybrid formats covering dementia care, mental health, trauma-informed care, compassion fatigue, and caregiver wellness. Signature training products include the Dementia Live immersive experience and the Hearing Distressing Voices Simulation developed by Pat Deegan, PhD, with CEU accreditation through Penn State Ross and Carol Nese College of Nursing and NASW-PA. The Mommy & Me Family Workshop series, co-hosted with the Hanover Area YMCA, extends the offering into early-childhood family programming.
PennCares has no proprietary technology platform; its infrastructure is a WordPress website, a Zoom-based training delivery system, and an internal Caregiver Training Portal. Revenue is generated primarily through state funding for in-home and early intervention services, supplemented by foundation grants (M&T Charitable Foundation, Staunton Farm Foundation, PA Link to Aging & Disability Resources Area 9, York County Community Foundation, Foundation for Enhancing Communities, Tioga Downs Regional Community Foundation, Allegheny County Human Services) and modest direct training fees ($5-$50 per session, $15-$50 CEU fees). Caregivers are paid employees at $13.00-$16.00 per hour with benefits. The organization employs 51-100 staff and operates as an independent, board-governed nonprofit with no parent company or equity backing.
PennCares Support Services firmographics
Firmographics- Name
- PennCares Support Services
- Legal name
- PennCares Support Services
- Website
- https://penncares.org
- Company type
- Private
- Founded year
- 1963
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- PennCares Support Services is a Hanover, Pennsylvania-based nonprofit founded in 1962 providing in-home care, early childhood intervention, and professional training for adults with disabilities, older adults, and young children across South Central Pennsylvania.
- Ownership category
- akta.pro rank
PennCares Support Services industry classification
Industry- Product category
- Disability, Aging, and Early Childhood Social Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Other Individual and Family Services (624190)
- SIC
- Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)
- akta.pro primary industry
- Social Adult Day Care (Non-Medical Supervision & Activities) (HSABANAA)
- akta.pro secondary industries
- Caregiver Support & Education Programs (Center-Based) (HSABANAN), Special Education Alternative / Nonpublic Schools (NPS) & Placements (EDAKAAAF)
Keywords
Where PennCares Support Services is headquartered
LocationHeadquarters
- HQ city
- Hanover
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
PennCares Support Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Others
Revenue model
- State-Funded Non-Profit Services: PennCares is a community-based, state-funded nonprofit organization. The primary revenue comes from state funding to support individuals with disabilities, older adults, and children requiring early intervention services.
- In-Home Caregiver Services: PennCares employs caregivers who provide in-home support to adults with physical disabilities (ages 18+) and older adults (ages 60+) needing assistance due to aging, illness, or injury. Caregivers are paid employees ($13-$16/hour) who visit clients in their homes.
- Professional Training Programs: PennCares offers fee-based professional training programs for caregivers and healthcare professionals. Many trainings are funded by grants and offered free or at low cost ($5-$50), while some provide Continuing Education Units (CEUs) for social workers and nurses.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Caregiver Compensation |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
PennCares Support Services product offering
Product offeringCore offering
PennCares is a community-based nonprofit that delivers in-home personal support services for adults with physical disabilities (18+) and older adults (60+), early intervention and developmental programs for children from birth through age 4, and fee-based professional training programs (including CEU-bearing courses) for caregivers and healthcare professionals delivered via webinar, in-person, and hybrid formats.
Product overview
PennCares Support Services is a community-based nonprofit organization offering a portfolio of social services focused on in-home care, early childhood development, and professional education. The core offerings consist of In-Home Support services for adults with disabilities and seniors, Early Childhood Services for children from birth through age 4, and a comprehensive Professional Training Programs division that delivers research-based educational workshops via webinar, in-person, and hybrid formats. Training programs include Dementia Live experiences, Hearing Distressing Voices Simulations, mental health education, addiction recovery support, trauma-informed care, caregiver wellness, and family programs like Mommy & Me workshops. The organization also maintains a Caregiver Training Portal for employee development.
Differentiator
Problem solved
Functional benefit
Products and services
- In-Home Support Personalized non-medical in-home care for adults ages 18+ with physical disabilities and adults ages 60+ needing help due to aging, illness, or injury. Services include companionship, light housekeeping, meal preparation, mobility support, and errand assistance, delivered by paid caregivers ($13–$16/hour).
- Early Childhood Services Early intervention and developmental programs for children from birth through age 4 across all ability levels, including pediatric physical therapy, developmental support, and specialized teaching.
- Professional Training Programs Research-based professional education covering dementia care, mental health, addiction recovery, trauma-informed care, caregiver wellness, compassion fatigue, and grief. Delivered via webinar, in-person, and hybrid formats; many sessions are free through grant funding, with nominal fees and CEUs available.
- Mommy & Me Family Workshops Interactive multi-week family workshops for children ages 2–5 and adult caregivers featuring hands-on activities, music and movement, and parent education sessions, led by teachers specializing in children of all abilities.
- Dementia Live Experience Immersive dementia simulation training using specialized equipment that gives participants firsthand experience of the sensory, cognitive, and emotional challenges faced by individuals living with dementia, paired with guided activities and facilitated discussion.
- Hearing Distressing Voices Simulation Immersive simulation developed by Pat Deegan, PhD, that uses audio tracks and everyday activities to help participants understand what it is like to experience distressing voices, building empathy and practical support strategies.
- Caregiver Training Portal Online employee training portal providing PennCares caregivers with tools and information for ongoing professional development.
Quantifiable outcome
- Children achieve developmental goals through personalized physical therapy and early intervention services
Companies that use PennCares Support Services
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles3 records
PennCares Support Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
PennCares Support Services partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered minor.
- Allegheny County Human ServicesminorAllegheny County Human Services co-hosts Hearing Voices Simulation training programs with PennCares in Pittsburgh.
- Bradford/Sullivan/Susquehanna/Tioga Area Agency on AgingminorThis Area Agency on Aging hosts PennCares Dementia Live training in Towanda, made possible by Tioga Downs Regional Community Foundation funding.
- Hanover Area YMCAminorHanover Area YMCA collaborates with PennCares on the Mommy & Me Interactive Family Workshop series, co-hosting programs for families with young children.
- Penn State Ross and Carol Nese College of NursingminorPenn State College of Nursing provides nursing continuing education accreditation for PennCares training programs, awarding contact hours for participants with valid RN licenses.
- NASW-PA Chapter (National Association of Social Workers - Pennsylvania Chapter)minorNASW-PA Chapter co-sponsors PennCares training programs and awards CEUs for social workers, marriage and family therapists, and professional counselors upon approval.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
PennCares Support Services competitors and assessment
Company assessmentBroad incumbents
- BrightSpring Health Services: Public, scaled provider of home and community-based health services including personal care, behavioral health, and home health — represents the consolidated, technology-enabled incumbent that Pennsylvania payors are increasingly contracting with over small nonprofits.
- Bayada Home Health Care: Large multi-state home health and personal care provider with Pennsylvania operations — competes for the same in-home aide/personal-care client base and caregiver pool but at significantly greater scale and with private-pay capacity PennCares lacks.
- Caregivers America (Modivcare): Personal-care and home-care provider operating in Pennsylvania through Modivcare's personal-care segment — a scaled, often payor-aligned peer that competes for the same Medicaid waiver and state-funded personal-care hours that anchor PennCares' in-home line.
- Help at Home: National personal-care services provider operating across multiple states including Pennsylvania — directly comparable in personal-care service line and Medicaid-waiver funding model, with substantially greater scale and wage capacity.
Direct peers
- KenCrest Services: Pennsylvania-based nonprofit delivering early intervention, adult disability supports, and in-home services — directly comparable mission, funding structure, and operational model to PennCares.
- The Arc of York County: Local chapter of The Arc serving individuals with intellectual and developmental disabilities in York County — directly comparable geographic peer providing adult in-home and community-based supports within PennCares' core service area.
- UCP Central PA (United Cerebral Palsy of Central PA): Central Pennsylvania nonprofit providing early intervention, therapy, and adult disability support across overlapping geographies — directly comparable in service mix, mission, and state-funding model to PennCares.
- Schreiber Pediatric Rehab Center: Lancaster-based nonprofit offering pediatric physical, occupational, and speech therapy plus early-intervention services — overlapping with PennCares' Early Childhood Services division in both service line and regional Pennsylvania footprint.
Emerging players
- Pediatric Therapeutic Services (PTS): Pennsylvania-based provider of school- and early-intervention therapy services including physical, occupational, and speech therapy — overlaps with PennCares' early-childhood division but focuses on school-based contracting rather than direct family delivery.
Others
- Pennsylvania Home Care Association: Industry trade association representing Pennsylvania home-care providers — adjacent ecosystem player that shapes the regulatory, reimbursement, and advocacy environment in which PennCares competes for state funding.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
PennCares Support Services social profiles
Digital presencePennCares Support Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
PennCares Support Services leadership team
Management profileNumber of profiles
Profiles1 record
PennCares Support Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PennCares Support Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PennCares Support Services
What does PennCares Support Services do?
PennCares is a community-based nonprofit that delivers in-home personal support services for adults with physical disabilities (18+) and older adults (60+), early intervention and developmental programs for children from birth through age 4, and fee-based professional training programs (including CEU-bearing courses) for caregivers and healthcare professionals delivered via webinar, in-person, and hybrid formats.
Is PennCares Support Services a public or private company?
PennCares Support Services is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was PennCares Support Services founded?
PennCares Support Services was founded in 1963. It employs 51 to 100 people.
Where is PennCares Support Services based?
PennCares Support Services is headquartered in Hanover, United States, in the North America region.
How does PennCares Support Services make money?
Three revenue lines are on record. State-Funded Non-Profit Services are the primary driver. The others are in-Home Caregiver Services and professional Training Programs.
Who are PennCares Support Services's main competitors?
Broad incumbents on record are BrightSpring Health Services, Bayada Home Health Care, Caregivers America (Modivcare) and Help at Home. Direct peers are KenCrest Services, The Arc of York County, UCP Central PA (United Cerebral Palsy of Central PA) and Schreiber Pediatric Rehab Center. Pediatric Therapeutic Services (PTS) is listed as an emerging player. Pennsylvania Home Care Association is listed as an others.
Does PennCares Support Services have an API?
No public API is recorded for PennCares Support Services.
What industry is PennCares Support Services in?
PennCares Support Services's product category is Disability, Aging, and Early Childhood Social Services. Its primary akta.pro industry code is HSABANAA, Social Adult Day Care (Non-Medical Supervision & Activities), with a secondary code of HSABANAN, Caregiver Support & Education Programs (Center-Based). Its NAICS code is 624120 and its SIC code is 8082.