What Kiind does

Kiind (legally Parents of Children with Special Needs Inc) is a Western Australian not-for-profit, headquartered in Nedlands, that supports families raising children with disability, autism, and developmental delay. Founded in 1986, the organization has operated for nearly 40 years and currently reaches approximately 7,000 families, with an average of 11 new families joining each week. Service delivery combines one-on-one support for more than 1,000 families per year, peer-led support groups attended by 200+ participants, and a digital community that engages 5,000+ families weekly, supplemented by the Kiind Conversations podcast produced in collaboration with CliniKids.

The organization's underlying technology footprint is intentionally modest. Service operations are supported by a website and a CRM-backed membership system used for family enrollment, engagement tracking, and program administration. No mobile application, API/SDK, or proprietary AI capability is in evidence. The core operating asset is human: a team of Peer Navigators who combine lived experience of raising a child with disability with formal system-navigation expertise, supported by trained volunteers and partners such as Child and Parent Centres and Perth Children's Hospital co-location.

Kiind operates as a registered charity with Deductible Gift Recipient (DGR) status. Revenue is generated through tax-deductible donations, government grants (notably from the Western Australian Department of Communities and Lotterywest), and philanthropic support from foundations such as the Stan Perron Charitable Foundation. All services are delivered free to families. The organization's primary catchment is Western Australia, with recent expansion into regional centers including Collie, Bunbury, Geraldton, and Kalgoorlie, and a national advocacy posture established through co-founding of the Child and Family Disability Alliance (CAFDA). Program effectiveness is being independently validated through an evaluation partnership with RMIT University.

Name

Kiind

Legal name

Parents of Children with Special Needs Inc

Website

https://kiind.com.au

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

1–10 employees

Short description

Kiind (Parents of Children with Special Needs Inc) is a Western Australian not-for-profit, founded in 1986, that supports roughly 7,000 families raising children with disability, autism, or developmental delay through peer-led navigation, support groups, and a digital community.

Ownership category

akta.pro rank

Product category

Disability Peer Support Services

NAICS

Other Individual and Family Services (624190), Child and Youth Services (624110), Educational Support Services (611710)

SIC

Services-Social Services (8300), Services-Educational Services (8200)

akta.pro primary industry

Family & Parent Support Services (Parent Coaching, Advocacy) (EDAJALAK)

akta.pro secondary industries

Family Advocacy, Parent Training & Support Services (EDAJAKAK), Parent Support Groups & Peer Networks (EDACALAG), Autism Parent/Caregiver Education & Training (School-Linked) (EDAKAKAJ)

Keywords

• Disability peer support
• NDIS navigation services
• Family support services
• Disability advocacy
• Parent support groups

Headquarters

HQ city

Nedlands

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Donations: Kiind accepts tax-deductible donations from individuals and organizations. Donations over $2 are tax deductible as Kiind is a Deductible Gift Recipient (DGR) under item 1 of the Income Tax Assessment Act 1997.
2. Government Grants and Funding: Kiind receives support from government bodies including Department of Communities, Lotterywest, and other statutory funding for service delivery and advocacy work.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Kiind provides free, family-led peer support to families raising children aged 0-25 with disability, autism, developmental delay, genetic, rare, and chronic conditions in Western Australia. Services are organised around three pillars — Connect (Peer Navigator pathway planning, Parent Link, Facebook Network, Support Groups, Hospital Support), Learn (information resources, guides, Kiind Conversations podcast), and Be Heard (systemic advocacy). All services are provided free-of-charge to members.

Product overview

Kiind is a family-led, independent peer support organisation providing a comprehensive suite of services to families raising children with disability, autism and developmental delay in Western Australia. The organisation operates as a unified service platform built around three pillars: Connect (Peer Navigator support, Parent Link, Facebook Network, Support Groups), Learn (information resources, guides, workshops), and Be Heard (advocacy services). All services are provided free-of-charge to members, with the core offerings including one-to-one pathway planning, peer connections, community outreach, hospital support, a weekly activity guide, and a podcast series. The organisation supports nearly 7,000 families and has been operating for almost 40 years.

Differentiator

Problem solved

Functional benefit

Products and services

• Peer Navigator One-to-one pathway planning with professional Peer Navigators who provide practical guidance, information and support to families navigating health, disability and education services. Available via phone, video call, in-person at the Family Resource Centre and through Child and Parent Centres.
• Parent Link Program Connects families with another Kiind family for peer support and shared lived experience, facilitating one-to-one parent-to-parent matches.
• Kiind Families Facebook Network Closed Facebook group providing peer support through connection with parents and carers who understand similar experiences raising children with disability.
• What's on Activity and Event Guide Weekly newsletter providing fun and inclusive activities, events and opportunities for families raising children with disability in Western Australia.
• Parent Support Groups Recurring support groups with expert guest speakers for parents and carers of children with disability, attended by 200+ families regularly.
• Hospital Support Support services delivered from the Family Resource Centre on the ground floor of Perth Children's Hospital, providing emotional support, navigation assistance and resources to families during hospital admissions.
• Community Outreach Program

Quantifiable outcome

• RMIT University evaluation shows support from Kiind leads to improved outcomes for both parents and children
• +3 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

19 partnerships are on record, tiered core, major and minor.

• RMIT UniversitycoreStrategic or Co-development PartnerRMIT University conducted an independent evaluation of Kiind's support model. The evaluation found that support from Kiind leads to improved outcomes for both parents and children, providing evidence-based validation of the organization's peer support approach.
• Department of Communities (Western Australia)coreStrategic or Co-development PartnerDepartment of Communities supports Kiind's Journey Mapping Project (with Innovation Unit), participates in Thriving Kids consultations, and is involved in various advisory groups including the WA Early Intervention Steering Group.
• Child and Family Disability Alliance (CAFDA)coreStrategic or Co-development PartnerKiind co-founded the Child and Family Disability Alliance with ACD (VIC) and Belongside Families (NSW) to raise national awareness of issues facing children with disability and their families, provide policy advice, and increase representation in government consultative processes.
• CliniKidscoreStrategic or Co-development PartnerCliniKids collaborates with Kiind on the Kiind Conversations podcast, featuring expert episodes on topics like best practice, developmental differences, and evidence-based support strategies for families.
• Innovation UnitmajorStrategic or Co-development PartnerInnovation Unit facilitated Kiind's Journey Mapping Project, conducting 20 deep-dive interviews with families to understand their experiences navigating complex systems.
• Disability Advocacy Coalition (WA)majorStrategic or Co-development PartnerCoalition of 17 organizations in WA providing a collective voice to ensure people with disability, their families and carers live good lives.
• WA Early Intervention Steering GroupmajorStrategic or Co-development PartnerKiind is a member of the Steering Group aiming to improve access to early intervention services, working with allied health organisations to improve service pathways and address gaps.
• Child and Parent Centres (Western Australia)coreStrategic or Co-development PartnerKiind co-locates with Child and Parent Centres across Perth to provide free navigation support to families. Locations include centres in Middle Swan, Camillo, Westminster, Roseworth, Brookman, and Westfield Park.
• Heart KidsminorChannel Partner/ Reseller/ DistributorHeart Kids refers families to Kiind services, particularly families dealing with congenital heart conditions and related disabilities.
• Kin Disability AdvocacyminorStrategic or Co-development PartnerKiind member Sew Choo Loh serves as a Kin Disability Advocacy Ambassador, representing the intersection of both organizations' advocacy work with culturally and linguistically diverse communities.
• CAHS Partnering with Children and Families CommitteemajorStrategic or Co-development PartnerKiind participates in this committee responsible for facilitating improvements in child and family experience and meeting requirements of National Safety and Quality Health Service Standard 2.
• Department of Education Disability and Inclusion Advisory GroupmajorStrategic or Co-development PartnerKiind represents families of children with disability on this advisory group to inform on key Department reform agendas impacting students with disability.
• Variety WAminorStrategic or Co-development PartnerVariety WA partners with Kiind to support inclusive activities such as the Ready Steady Golf program for children with disability.
• MTI Golf AcademyminorStrategic or Co-development PartnerMTI Golf Academy runs the Ready Steady Golf program providing golf skills in a supportive environment for people with disability, with Variety WA and WA Golf Foundation.
• Parenting Connection WAminorStrategic or Co-development PartnerPartnering with Kiind to host parenting workshops in regional areas like Collie for families of children with developmental delay.
• Greenhouse PaediatricsminorStrategic or Co-development PartnerGreenhouse Paediatrics partners with Kiind under the Kaleidoscope program to deliver workshops on autism and developmental delay support.
• Blind Sports WAminorStrategic or Co-development PartnerBlind Sports WA runs the Let's Get Visible Winter Holiday Program for children who are blind or vision impaired, promoted through Kiind's What's on guide.
• Developmental Disability WA (DDWA)minorStrategic or Co-development PartnerDDWA co-hosts information sessions with Curtin University about new inclusive education courses for people with intellectual disability in Western Australia.
• WA Golf FoundationminorStrategic or Co-development PartnerWA Golf Foundation partners with Variety WA and MTI Golf Academy on the Ready Steady Golf program accessible to children with disability.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Inclusion Australia: National disability advocacy organization focused on inclusion of people with intellectual disability. Overlaps with Kiind's advocacy pillar and family-facing support, though it operates at national scale and policy level.
• Life Without Barriers: Large national disability and out-of-home care provider. Kiind's incoming CEO Helen Nys previously worked there. Comparable in disability services delivery though operates at much larger scale across multiple service lines.
• Carers Australia: National peak body representing unpaid carers in Australia. While broader in scope than Kiind (covering all carer demographics), it overlaps in family advocacy, policy work, and navigation support relevant to disability carers.

Direct peers

• Belongside Families: Family-led peer support organization in NSW co-founded with Kiind under the Child and Family Disability Alliance (CAFDA). Directly comparable mission of supporting families with children with disability through lived-experience peer networks.
• Amaze: Victorian autism peak body providing information, advocacy, and peer support for autistic people and families. Closely aligned with Kiind's autism-focused family support and NDIS navigation services in a different state.
• Association for Children with Disability (ACD): Victorian family-led organization supporting families with children with disability, co-founder of CAFDA with Kiind. Offers similar peer support, advocacy, and information services in a different state.
• Down Syndrome Australia: National peak body for Down syndrome providing family support, advocacy, and resources. Similar peer support model and family-facing services, though condition-specific rather than Kiind's broad disability focus.

Emerging players

• Autism Awareness Australia: National autism advocacy and education charity. Comparable in mission to support autistic individuals and families through awareness, resources, and navigation support, though with broader geographic focus.

Regional players

• St Giles Society: Tasmania-based disability service provider offering therapy, education, and family support. Comparable in delivering disability services with lived-experience focus, though regional and operating with clinical service model rather than purely peer-led.
• Developmental Disability WA (DDWA): WA-based advocacy and support organization for people with developmental disability. Directly comparable to Kiind in geographic focus and family support services, with active co-partnerships on educational initiatives.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@kiind_au
• Facebookfacebook.com/kiindau
• LinkedInlinkedin.com/company/kiindau
• Instagraminstagram.com/kiind.au

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kiind