InstalPlus

What InstalPlus does

InstalPlus Sistemas de Comunicação e Informática, Lda. is a Portuguese IT and telecommunications systems integrator founded in 1995, headquartered in Paio Pires (Seixal) with an additional office in Lisbon. The company delivers end-to-end enterprise IT infrastructure and unified communications services, including structured cabling (copper, fibre, coaxial), wireless and wired networking, data centre infrastructure (energy, physical security, HVAC/AVAC), unified communications platform implementation (Siemens/Unify, Cisco, Alcatel-Lucent, Microsoft), and 24x7x365 technical support and helpdesk services. Operations are built around certified multi-vendor expertise across 14 named technology partners (Cisco, HP, Unify, Alcatel-Lucent, Huawei, Extreme Networks, Microsoft, Panduit, R&M, Legrand, Leviton, Brand Rex, Efapel, Fujitsu, LG Ericsson, Itancia, Digitus, Pemsa), positioning InstalPlus as a single integrator for complex multi-technology environments.

The company's customer base is concentrated in Portuguese enterprise and public-sector accounts, including telecommunications operators (PT Comunicações, SUDTEL), banks (CGD, Novo Banco, BBVA), education (Reitoria da Universidade de Lisboa, Parque Escolar, Instituto Piaget), government (Tribunais de Viseu e Anadia), and manufacturing/distribution (VWR, Vorwerk). Revenue is generated through three primary streams: project-based professional services and consulting (structured cabling, network rollouts, technical audits), recurring managed services and outsourcing contracts (specialised personnel, proactive/reactive communications management), and SLA-based technical support (24x7x365 assistance, 5x8 helpdesk, remote services). Pricing is not publicly disclosed and is quoted per project, per contract, or per SLA on a tailored basis.

Go-to-market is sales-led and direct, relying on the company's website (available in Portuguese, English, and French), phone outreach, and a dedicated client support team. Distribution is entirely direct with no reseller or channel partner model; geographic focus is domestic Portugal with a single observed international signal (a recruitment posting for expatriation to the Dominican Republic). The company is privately held (Lda.), founder-owned, with no disclosed investors, funding rounds, or M&A activity.

Name

InstalPlus

Legal name

InstalPlus Sistemas de Comunicação e Informática, Lda.

Website

https://instalplus.pt

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

51–100 employees

Short description

InstalPlus is a Portuguese IT and telecommunications systems integrator, founded in 1995, delivering enterprise infrastructure, unified communications, cabling, and managed services to large corporate, banking, telecom, education, and government clients across Portugal.

Ownership category

akta.pro rank

Product category

IT and Telecommunications Systems Integration

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Systems Integration & Implementation Services (BPAEAAAB)

Keywords

• IT infrastructure integration
• Telecommunications systems integration
• Structured cabling installation
• Unified communications services
• Managed IT outsourcing

Headquarters

HQ city

Lisboa

HQ country

Portugal

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services & Consulting: InstalPlus generates revenue through specialized consulting services, implementation and configuration of communications and IT infrastructure, project management, and technical audits. Services include structured cabling, network rollouts, and technology strategy advisory. Revenue is project-based and recurring through maintenance and outsourcing contracts.
2. Managed Services & Outsourcing: Long-term outsourcing contracts providing specialized personnel to partner organizations, including network and communications management (proactive and reactive). Revenue is recurring through multi-year contractual arrangements with enterprise clients.
3. Technical Support & Maintenance: Technical assistance services including 24x7x365 support, helpdesk, and remote service delivery. Billed through SLA-based contracts with enterprise clients.
4. Talent Search & Recruitment Services: Recruitment services finding specialized talent for partner organizations through dedicated recruiters, generating placement fees or service charges.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

InstalPlus is a Portuguese IT and telecommunications systems integrator that designs, installs, and maintains enterprise IT infrastructure and unified communications. Its core services span structured cabling (copper, fibre, coaxial), wireless and wired networks, data center infrastructure (energy, physical security, HVAC), unified communications implementation and support across multi-vendor platforms, 24x7x365 technical assistance and helpdesk, field services (rollout, troubleshooting, logistics), auditing, and personnel outsourcing including talent search.

Product overview

InstalPlus is an IT integrator and service provider offering a comprehensive portfolio of technology services. The core offerings include Data Centers (energy, physical security, HVAC), Field Services (troubleshooting, logistics, implementation, rollout), Consulting (specialised business strategy consulting), Company Infrastructure (structured cabling, wireless/wired networks), Outsourcing (personnel staffing), and Talent Search (recruitment). Support services include 24x7x365 Technical Assistance, 5x8 Helpdesk and Remote Service, plus implementation, auditing, and communications solution management. The company operates primarily in Portugal with 23 years of experience serving enterprise clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Data Centers Provision of energy, physical security, and HVAC (AVAC) services for enterprise data center infrastructure, delivered as a standalone service offering within InstalPlus's portfolio.
• Field Services Field engineering services covering troubleshooting support, logistics, implementation, and nationwide rollout of technical infrastructure for enterprise clients.
• Consulting Specialised consulting services analysing client business strategy and adding value across technology and personnel dimensions for enterprise partners.
• Company Infrastructure Structured cabling systems (copper, fibre, coaxial) and wireless and wired network solutions delivered as an integrated infrastructure service for enterprise environments.
• Outsourcing Provision of specialised and committed personnel to strengthen partner teams through dedicated staffing arrangements under multi-year contracts.
• Talent Search Recruitment service that identifies and places specialised technical talent for partner organisations through dedicated recruiter expertise.
• Technical Assistance 24x7x365 technical support service for client communications and IT systems, including helpdesk and remote service capabilities.
• Implementation Services Installation, configuration, and maintenance of communications systems including integration of client equipment and solutions, wireless and wired structured cabling (copper, fibre, coaxial), and data center services.
• Auditing Services Auditing of client communications solutions to assess infrastructure and performance as a standalone advisory service.
• Communications Solution Management Proactive and reactive management of client communications solutions under SLA-based managed service contracts.

Quantifiable outcome

• SLA-compliant installation and configuration of routing and switching equipment across enterprise environments
• +1 more outcomes

Named customers13 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Four partnerships are on record, tiered core.

• Unify (Siemens)coreTechnology or IntegrationUnify (formerly Siemens Communications) is a key technology partner for InstalPlus. The company holds multiple certifications in Unify platforms including OpenScape Business, OpenScape Voice, OpenScape 4000, Hipath series, and related unified communications solutions. InstalPlus provides certified implementation and support services for Unify products.
• CiscocoreTechnology or IntegrationCisco is a key technology and certification partner. InstalPlus holds Cisco SMB Specialization for Account Managers and multiple networking certifications (ICND, BSCI, BCMSN, CVOICE, CIPT 1, CIPT 2). The company provides routing and switching implementation and support services using Cisco technologies.
• HP (Hewlett-Packard)coreTechnology or IntegrationHP is listed as a technology partner. InstalPlus holds manufacturer certifications from HP and has delivered outsourcing contracts backed by HP certifications as part of its Win-Win concept.
• Alcatel-LucentcoreTechnology or IntegrationAlcatel-Lucent is a key partner, with InstalPlus holding ACSR certifications across Open Touch Suite for SMBs, Contact Center Solutions, Clear Pass Policy Manager, and Unified Access. The company supports Alcatel 4100, 4210, 4200E, and 0X0 platforms.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Logicalis Portugal: Logicalis is a global IT solutions and managed services provider with a Portuguese operation, specializing in Cisco-led networking, data center, and communications integration. Closely comparable to InstalPlus in vendor-aligned integrator positioning and enterprise client base.
• Claranet Portugal: Claranet is a managed IT services provider with a Portuguese entity offering cloud, networking, and unified communications services. Comparable to InstalPlus in delivering managed communications and infrastructure services to Portuguese enterprises, though with a stronger cloud focus.
• Reditus: Reditus is a Portuguese IT services group focused on IT outsourcing, managed services, and systems integration for enterprise clients. Comparable to InstalPlus in its portfolio of outsourcing, cabling, and IT infrastructure services, and operating primarily in Portugal.
• Inetum (formerly Gfi Portugal): Inetum is a European IT services group with significant operations in Portugal, providing systems integration, infrastructure management, and outsourcing. It competes with InstalPlus for enterprise IT and telecom integration contracts in the Portuguese market.
• Novabase: Novabase is the largest Portuguese IT services and systems integration company, offering consulting, infrastructure services, and managed services across enterprise and telecom clients. It is the most direct domestic competitor to InstalPlus, operating at a larger scale in the same integrator category in Portugal.

Regional players

• SISCOG: SISCOG is a Portuguese software and IT services company serving telecom and transportation operators, with systems integration and IT consulting offerings. Comparable in being a Portugal-based vendor of IT services to telecom clients, a core vertical for InstalPlus.

Broad incumbents

• Everis (NTT Data) Portugal: Everis, now part of NTT Data, operates a sizeable Portuguese IT consulting and systems integration practice serving banking, telecom, and public sector clients. Overlaps with InstalPlus on enterprise IT integration, though at much larger scale and with broader consulting capabilities.
• Accenture Portugal: Accenture operates a large Portuguese consulting and systems integration business, competing for the same enterprise IT transformation and infrastructure modernization engagements that InstalPlus targets, albeit with much broader capability and global delivery scale.
• Altran (Capgemini Engineering) Portugal: Capgemini (including the absorbed Altran/altan engineering brand) has a sizeable Portuguese operations presence focused on IT infrastructure, networking, and telecom engineering services. It competes with InstalPlus on enterprise IT and telecom integration projects at greater scale.
• Deloitte Portugal (Tech & Transformation): Deloitte's Portuguese practice includes technology consulting and systems integration services for banking, telecom, and government clients — overlapping with InstalPlus's customer verticals, though Deloitte competes primarily on strategy-led transformation engagements.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about InstalPlus