Claranet
Claranet Portugal is a managed services provider delivering cloud infrastructure, cybersecurity, data and AI, applications, and workplace services to enterprise customers across Financial Services, Healthcare, Retail, Telco, and Industry verticals in Portugal.
- Company typePrivate
- Founded1996
- HeadquartersLisbon, Portugal
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Claranet does
Claranet Portugal S.A. is a managed services provider founded in 1996 and headquartered in Lisbon, operating approximately 1,000 employees across offices in Lisbon and Porto and two domestic data centers. Originally launched as an Internet Service Provider, the company has evolved into Portugal's largest IT supplier, delivering an integrated portfolio across five core service areas: Cloud & Infrastructure, Cyber Security, Data & AI, Applications, and Workplace. Its technology stack centers on the proprietary Claranet Cloud Platform (CCP) for private/hybrid cloud deployments, complemented by hyperscaler partnerships with Microsoft Azure, Microsoft 365, and Microsoft Dynamics 365, as well as a 24x7 Security Operations Center with AI-driven SIEM and SOAR automation that resolves 85% of common security incidents without human intervention.
The company's product portfolio includes both infrastructure-level managed services and proprietary software offerings such as AI Seeker, a Generative AI solution built on large language models with Retrieval-Augmented Generation (RAG) architecture that integrates with Slack, Teams, SharePoint, and Confluence. Additional products include SOC & MDR as a Service, Cyber Intelligence & Risk Management, Business Insights (AI-powered analytics with Power BI dashboards), Data Platform Engineering, and Digital Workplace Services. Claranet serves enterprise customers across five verticals — Financial Services & Insurance, Healthcare & Public Sector, Industry & Utilities, Retail/Leisure/Hospitality, and Telco/Media/Tech — with named logos including FNAC Portugal, Pestana Hotel Group, Grupo Nabeiro-Delta Cafés, and Galp.
Claranet's business model combines recurring managed services revenue (subscription-based cloud, security, and workplace contracts) with project-based professional services for consulting, cloud migrations, CRM implementations, and AI deployments. The go-to-market is enterprise-focused direct sales augmented by strategic channel partnerships, most notably a deep Microsoft Solution Partner relationship. In January 2025, Claranet Portugal was acquired by NOS Group for €152 million, and in February 2026 it integrated Ten Twenty One (a former NOS subsidiary) to strengthen Applications, Cloud, and Managed Services capabilities. The company also holds SOC 2 Type 2-aligned certifications through its Integrated Management System covering quality, information security, and environmental management.
Claranet firmographics
Firmographics- Name
- Claranet
- Legal name
- Claranet Portugal S.A.
- Website
- https://claranet.pt
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Claranet Portugal is a managed services provider delivering cloud infrastructure, cybersecurity, data and AI, applications, and workplace services to enterprise customers across Financial Services, Healthcare, Retail, Telco, and Industry verticals in Portugal.
- Ownership category
- akta.pro rank
Claranet industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)
- akta.pro secondary industries
- Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
Keywords
Where Claranet is headquartered
LocationHeadquarters
- HQ city
- Lisbon
- HQ country
- Portugal
- HQ region
- Europe
Offices3 records
Markets served
Claranet business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Managed Services: Recurring managed services revenue from Cloud infrastructure, Security operations, and Workplace services. Includes 24x7 monitoring, support, and operational management of client infrastructure.
- Professional Services: Consulting and implementation services for digital transformation projects including CRM implementations, cloud migrations, security assessments, and AI solutions.
- Technology Integration Services: Integration and customization of Microsoft ecosystem solutions including Dynamics 365, Azure, and M365 platforms.
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
Claranet product offering
Product offeringCore offering
Claranet Portugal is a managed services provider delivering end-to-end IT services across five core pillars: Cloud & Infrastructure, Cyber Security, Data & AI, Applications, and Workplace. The company sells 24x7 managed services, consulting, and integration engagements—anchored by its proprietary Claranet Cloud Platform (CCP), AI Seeker generative AI solution, and a 24x7 SOC with AI SOAR automation—to large enterprise customers in Portugal across Financial Services, Healthcare, Retail, Telco, Industry, and Public Sector verticals.
Product overview
Claranet Portugal is a managed services provider offering an integrated portfolio of five core service areas: Cloud & Infra, Cyber Security, Data & AI, Applications, and Workplace. The company provides technology services to large enterprises across Portugal with approximately 1,000 employees operating from Lisbon and Porto offices and two data centers. The portfolio architecture consists of core service lines enhanced with specialized sub-products including AI Seeker (Generative AI for enterprise search), Claranet Cloud Platform (private cloud infrastructure), SOC & MDR as a Service (managed security operations), Cyber Intelligence & Risk Management, CRM Solutions (Microsoft Dynamics 365-based), Business Insights (AI-powered analytics), Data Platform Engineering, Managed Hybrid Cloud Services, Managed Workplace Services, and Digital Workplace Services. Claranet also maintains strategic partnerships with Microsoft for Dynamics 365, M365, and Azure implementations, and has developed proprietary Generative AI solutions including On-Premises LLM deployments for clients requiring enhanced data privacy.
Differentiator
Problem solved
Functional benefit
Products and services
- Cloud & Infra End-to-end managed infrastructure services spanning Enterprise IT On-Premises solutions, Private Cloud (Claranet Cloud Platform), Hybrid Cloud, and Public Cloud, including migration, adoption, and 24x7 managed services for large enterprises in Portugal.
- Cyber Security
- Data & AI
- Applications
- Workplace
- AI Seeker Proprietary generative AI solution that uses Large Language Models with Retrieval-Augmented Generation (RAG) to deliver contextual answers from organizational documents, connecting to Slack, Teams, SharePoint, and Confluence for multilingual enterprise search and knowledge retrieval.
- Claranet Cloud Platform
- SOC & MDR as a Service
- CRM Solutions on Microsoft Dynamics 365
Quantifiable outcome
- AI SOAR resolves 85% of common incidents (e.g., phishing) without human intervention
- +1 more outcomes
Companies that use Claranet
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles1 record
Claranet technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability11 records
Feature4 records
Claranet partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- NVIDIAcoreStrategic partnership bringing NVIDIA GPU technology and accelerated computing capabilities to Claranet Portugal's data centers, enabling enterprise AI and high-performance computing services for Portuguese organizations.
- MicrosoftcoreStrategic partnership as a major Microsoft Dynamics 365 partner, providing CRM implementations and serving as a Microsoft Solution Partner. Services include Azure cloud, Dynamics 365 Customer Experience, Microsoft 365 Workplace transformation, and Microsoft security solutions.
- Microsoft AzurecoreHyperscaler partnership providing public cloud infrastructure as part of hybrid cloud solutions, combining with Claranet Cloud Platform for comprehensive cloud strategy.
Scale indicators4 records
Recent moves7 records
Expansion highlights5 records
Claranet competitors and assessment
Company assessmentDirect peers
- Computacenter: UK-headquartered enterprise IT MSP delivering hybrid infrastructure, workplace, and security services across Europe. Direct peer to Claranet Portugal's portfolio, especially in managed workplace, cloud operations, and Microsoft-centric delivery.
- Devoteam: European mid-sized IT consultancy focused on cloud (AWS/Azure/GCP), cybersecurity and data/AI, with Microsoft and Google partnerships. Overlaps directly with Claranet Portugal's Cloud & Infra, Cyber Security and Data & AI lines and similar mid-market enterprise customer base.
- Softcat: UK-based mid-market IT infrastructure and services provider centred on Microsoft, cloud, and security licensing plus services. Comparable size, Microsoft orientation, and enterprise customer profile to Claranet Portugal.
- Stefanini: Global IT services and consultancy active in Europe and Iberia, offering cloud, workplace, cybersecurity, and AI services. Overlaps with Claranet Portugal's core service lines and Microsoft-led delivery model.
- Sopra Steria: European IT services group with cloud, cybersecurity, application modernisation and managed services for regulated industries. Comparable to Claranet Portugal in vertical mix (financial services, public sector) and managed services delivery.
- Reply: European IT services and consulting group with strong cloud, data/AI, and digital workplace practices. Shares Claranet Portugal's customer-led, multi-vertical digital transformation positioning and Microsoft ecosystem reliance.
- Bechtle: European IT managed services and infrastructure provider with deep Microsoft and datacenter relationships. Comparable in scale and portfolio to Claranet Portugal's hybrid cloud, workplace, and managed services offering for enterprise and mid-market customers.
- Logicalis: Global IT managed services and systems integrator with strong Cisco and Microsoft partnerships and a multi-country footprint. Closely comparable to Claranet Portugal's hybrid cloud, managed networks, and workplace delivery model.
Broad incumbents
- Accenture: Global consulting and IT services incumbent with deep cloud, security, and AI/GenAI practices that compete for the same large enterprise transformation programs across Portugal that Claranet targets.
- NTT Data: Global IT services giant covering cloud, cybersecurity, applications, and managed services across Europe including Iberia. Operates at much larger scale but addresses identical enterprise transformation mandates as Claranet Portugal.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Claranet social profiles
Digital presenceClaranet compliance and trust
Trust signalCompliance1 record
Claranet financial estimates
Financial estimateRevenue estimate
Valuation estimate
Claranet leadership team
Management profileNumber of profiles
Profiles12 records
Claranet subsidiaries and ownership
Company hierarchySubsidiaries2 records
Claranet funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Claranet M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Claranet
What does Claranet do?
Claranet Portugal is a managed services provider delivering end-to-end IT services across five core pillars: Cloud & Infrastructure, Cyber Security, Data & AI, Applications, and Workplace. The company sells 24x7 managed services, consulting, and integration engagements—anchored by its proprietary Claranet Cloud Platform (CCP), AI Seeker generative AI solution, and a 24x7 SOC with AI SOAR automation—to large enterprise customers in Portugal across Financial Services, Healthcare, Retail, Telco, Industry, and Public Sector verticals.
Is Claranet a public or private company?
Claranet is a private company. It is classified as corporate owned and is currently operating.
When was Claranet founded?
Claranet was founded in 1996. It employs 1,001 to 5,000 people.
Where is Claranet based?
Claranet is headquartered in Lisbon, Portugal, in the Europe region.
How does Claranet make money?
Three revenue lines are on record. Managed Services are the primary driver. The others are professional Services and technology Integration Services.
Who are Claranet's main competitors?
Direct peers on record are Computacenter, Devoteam, Softcat, Stefanini, Sopra Steria, Reply, Bechtle and Logicalis. Broad incumbents are Accenture and NTT Data.
Does Claranet have an API?
No public API is recorded for Claranet.
What industry is Claranet in?
Claranet's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAE, Cloud Managed Services (M365/Azure/AWS/GCP), with a secondary code of BPAEAMAC, Cloud Operations Outsourcing (Cloud Managed Operations). Its NAICS code is 541513 and its SIC code is 7370.