Alcatel-Lucent
- Company typePrivate
- Founded2006
- HeadquartersColombes, France
- Headcount5,001–10,000
- GTM typeB2B
- OfferingHardware or Manufacturing
Alcatel-Lucent firmographics
Firmographics- Name
- Alcatel-Lucent
- Legal name
- ALE International
- Website
- https://al-enterprise.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Ownership category
- akta.pro rank
Alcatel-Lucent industry classification
Industry- Product category
- Enterprise Networking Equipment
- NAICS
- Computer Systems Design and Related Services (54151), Telephone Apparatus Manufacturing (334210), Telecommunications (517), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Telephone Interconnect Systems (7385), Communications Equipment, Nec (3669), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Multi-Site Enterprise Connectivity Bundles (Hybrid WAN/MPLS+Internet) (HDAIAFAL)
- akta.pro secondary industries
- ESB & Enterprise Messaging Middleware (HDAEAIAC), Enterprise Integration, iPaaS & Middleware Services (API/EDI) (BPAEAGAH)
Keywords
Where Alcatel-Lucent is headquartered
LocationHeadquarters
- HQ city
- Colombes
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
Alcatel-Lucent business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Personnel, Technology or R&D, Supply Chain, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Subscriptions (UCaaS/Cloud): Subscription-based cloud communications services including Rainbow UCaaS platform, OpenTouch Enterprise Cloud, and Purple on Demand offered on per user per month basis with annual or multi-year contract options.
- Hardware Products: Sale of network equipment including switches (OmniSwitch family), wireless LAN access points (OmniAccess Stellar), deskphones, DECT handsets, and related accessories.
- Professional and Managed Services: Implementation, integration, training, and ongoing support services for ALE solutions including technical knowledge center support and contract management services.
- Communication Platforms: On-premises and hybrid communication servers including OmniPCX Enterprise, OpenTouch Enterprise Cloud, and OXO Connect for SMB segment.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | OpenTouch Enterprise Cloud - per user per month subscription |
| Subscription | Pay-as-you-go | Purple on Demand - subscription-based communication platform |
| Subscription | Annual | Support Contracts - annual or multi-year maintenance |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
Alcatel-Lucent product offering
Product offeringCore offering
Alcatel-Lucent Enterprise (ALE) provides enterprise networking and digital communications solutions combining wired and wireless network infrastructure with unified communications and cloud collaboration platforms. Core offerings include OmniSwitch network switches, OmniAccess Stellar Wi-Fi access points, OmniVista network management with AI Ops, OmniPCX Enterprise communication servers, OpenTouch Enterprise Cloud (UCaaS), Rainbow (CPaaS/collaboration), and ALE Connect omnichannel contact center.
Product overview
Alcatel-Lucent Enterprise (ALE) offers a comprehensive technology portfolio organized around three core pillars: Digital Age Networking (network infrastructure), Digital Age Communications (unified communications and collaboration), and Cloud Solutions. The networking portfolio centers on the OmniSwitch family of wired switches (ranging from access edge to core/data center, including industrial variants like the 6465/6575/6865 series) and OmniAccess Stellar WLAN access points (indoor and outdoor, spanning Wi-Fi 6 to Wi-Fi 7). Network management is handled through the OmniVista platform including the AI-powered OmniVista Network Advisor - AI Ops. The communications portfolio comprises the OmniPCX Enterprise Communication Server (OXE Purple) as the flagship on-premises/unified communications platform supporting up to 15,000 users, OpenTouch Enterprise Cloud for UCaaS delivery, Rainbow as the cloud collaboration/CPaaS platform, and OXO Connect for SMBs. Contact center functionality is delivered through ALE Connect, while endpoints include ALE DeskPhones, SoftPhones, and SIP-DECT handsets with supporting base stations. Industry-specific solutions span education, government/defense/public safety, healthcare, hospitality, manufacturing, energy/utilities, transportation (airports, railways, ports, ITS), and smart buildings. Key technology differentiators include Shortest Path Bridging (SPB) protocol, Private 5G Networks, SD-WAN/SASE, AI-driven autonomous networking, and IoT enablement. The company operates under a Everything as a Service (XaaS) model with flexible deployment options (cloud, on-premises, hybrid).
Differentiator
Problem solved
Functional benefit
Brands
- Rainbow: Cloud communication and collaboration platform by Alcatel-Lucent Enterprise
Products and services
- OmniSwitch 6360 Access edge switch providing enterprise-grade wired connectivity for small to medium deployments.
- OmniSwitch 6560(E) Access edge switch with enhanced features for medium to large enterprise deployments.
- OmniSwitch 6570M Modular access edge switch for demanding enterprise network environments.
- OmniSwitch 6860(E and N) High-performance access switch supporting 10GbE connectivity for converged enterprise networks.
- OmniSwitch 6870 Aggregation switch for medium to large enterprise network deployments.
- OmniSwitch 6900 Core and data center switch providing high-capacity switching for enterprise backbone networks.
- OmniSwitch 6920 Core and data center switch for high-density 40GbE/100GbE deployments.
- OmniSwitch 9900 High-performance core and data center switch for large enterprise and service provider networks.
- OmniSwitch 6465 Hardened industrial switch for demanding factory and outdoor environments.
- OmniSwitch 6575 Industrial-grade switch for high-availability industrial network deployments.
- OmniSwitch 6865 Compact industrial switch for harsh environment connectivity.
- OmniSwitch 2260 Smart managed edge switch for small branch offices and SMB deployments.
- OmniSwitch 2360 Smart managed edge switch with enhanced PoE capabilities for converged deployments.
- OmniAccess Stellar AP1501 Indoor Wi-Fi access point for standard enterprise wireless deployments.
- OmniAccess Stellar AP1521 Indoor Wi-Fi 6 access point for high-density enterprise environments.
- OmniAccess Stellar AP1540 Series Indoor Wi-Fi 6E access point with tri-band support for high-performance wireless connectivity.
- OmniAccess Stellar AP1561 Outdoor Wi-Fi access point for campus and external wireless coverage.
- OmniAccess Stellar AP1570 Series Outdoor Wi-Fi access point for high-capacity external deployments.
- OmniVista Network Advisor - AI Ops AI-powered network management platform providing predictive insights, anomaly detection, and automated network optimization using machine learning.
- OmniVista 8770 Network Management System Enterprise network management system for monitoring, configuring, and managing ALE network infrastructure.
- OmniPCX Enterprise Communication Server (OXE Purple) Enterprise-grade unified communications platform supporting up to 15,000 users per instance with hybrid cloud connectivity, contact center capabilities, and encryption of communications.
- OpenTouch Enterprise Cloud Cloud-based unified communications as a service (UCaaS) enabling digital transformation with per-user per-month subscription, supporting integration with Microsoft Teams and Google Workspace.
- OXO Connect Robust, connected and converged communication platform dedicated to small and medium businesses with SIP-DECT support.
- Rainbow Cloud communication and collaboration platform (CPaaS) providing messaging, video conferencing, voice, file-sharing, and workflow automation with API openness for third-party integration.
- ALE Connect Omnichannel contact center solution integrated with CRMs, providing 360-degree view of all interactions for seamless customer journeys across phone, email, messaging, and social media.
- ALE DeskPhones Enterprise-grade IP deskphones designed for digital communications, available in standard, SIP, and smart variants.
- ALE SoftPhone Software-based IP phone application (SIP) for desktop and mobile devices enabling unified communication from any location.
- SIP-DECT Handsets Enterprise wireless DECT handsets with SIP protocol support for mobile workforce communication, including models 8214, 8244, and 8262/8262Ex for various environments.
- 8368 SIP-DECT Multi-Cell Base Station Multi-cell wireless base station for enterprise deployments supporting up to 254 base stations and 1,000 users per system with indoor/outdoor capability.
- OmniAccess Stellar Asset Tracking Real-time location services solution with high accuracy (within a few meters) and very low latency for asset tracking, people tracking, and location-based services.
- SD-WAN & SASE Software-Defined Wide Area Network and Secure Access Service Edge solution for optimized branch connectivity and security.
- Private 5G Network Dedicated 5G network solution for enterprise campus and industrial environments enabling secure, high-capacity wireless connectivity for IoT and mission-critical applications.
Quantifiable outcome
- Organizations implementing centralized communications platform report reducing annual costs by more than 5x compared to maintaining distributed satellite systems
- +1 more outcomes
Companies that use Alcatel-Lucent
Customer profileNamed customers4 records
Segments8 records
Ideal customer profiles6 records
Alcatel-Lucent technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability12 records
Feature9 records
Alcatel-Lucent partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- HexatelcoreHexatel is the systems integrator entrusted with the Departmental Council Seine-Saint-Denis ToIP migration project, recognized for expertise in complex enterprise communication system implementations across hundreds of sites over approximately ten years.
- ALE Partner EcosystemcoreALE maintains a broad ecosystem of technology partners providing integrated solutions including video surveillance, facial recognition, thermal imaging, location-based services, and vertical-specific applications on ALE network infrastructure.
Scale indicators1 record
Recent moves6 records
Expansion highlights6 records
Alcatel-Lucent competitors and assessment
Company assessmentDirect peers
- RingCentral: RingCentral is a pure-cloud UCaaS competitor to ALE's OpenTouch Enterprise Cloud and Rainbow, targeting similar enterprise and mid-market segments with per-user subscription models.
- 3CX: 3CX is a software-based PBX and UC platform competing with ALE's OmniPCX Enterprise and OXO Connect, particularly for SMB and mid-market customers with on-premises or cloud deployment options.
- Genesys: Genesys is a leading contact center platform (Cloud CX) that competes with ALE Connect for enterprise customer experience investments, often integrated alongside UC platforms.
- Avaya: Avaya competes in enterprise unified communications, contact center, and on-premises communication servers — overlapping with ALE's OmniPCX Enterprise, OpenTouch, and ALE Connect offerings for enterprise and government customers.
- Cisco: Cisco is the dominant enterprise networking vendor (Catalyst switches, Meraki WLAN, Webex UCaaS) and competes directly with ALE's OmniSwitch, OmniAccess Stellar, and Rainbow platforms for the same enterprise customers and channel partners.
- HPE Aruba Networking: Aruba (now part of HPE) is a direct competitor in enterprise switching and WLAN with strong Wi-Fi 6E/7 access points and Aruba Central management, competing head-to-head with OmniSwitch and OmniVista.
- Poly (HP): Poly (now part of HP) makes enterprise deskphones, headsets, and video devices that directly compete with ALE DeskPhones, ALE SoftPhone, and SIP-DECT handsets.
- Yealink: Yealink is a major SIP deskphone and conference phone manufacturer competing with ALE DeskPhones, particularly in the SIP-enabled enterprise endpoint market.
- Mitel: Mitel provides unified communications, cloud communications (MiCloud), and SMB-focused phone systems (similar to ALE's OXO Connect), targeting the same mid-market and enterprise customers.
Emerging players
- AudioCodes: AudioCodes provides session border controllers, IP phones, and UC services that integrate with Microsoft Teams — a complementary and partially competing position versus ALE's OmniPCX and Rainbow portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Alcatel-Lucent social profiles
Digital presenceAlcatel-Lucent compliance and trust
Trust signalCompliance3 records
Alcatel-Lucent financial estimates
Financial estimateRevenue estimate
Valuation estimate
Alcatel-Lucent leadership team
Management profileNumber of profiles
Profiles10 records
Alcatel-Lucent funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Alcatel-Lucent M&A and investment
M&A and investmentM&A8 records
Investments19 records
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Alcatel-Lucent
What does Alcatel-Lucent do?
Alcatel-Lucent Enterprise (ALE) provides enterprise networking and digital communications solutions combining wired and wireless network infrastructure with unified communications and cloud collaboration platforms. Core offerings include OmniSwitch network switches, OmniAccess Stellar Wi-Fi access points, OmniVista network management with AI Ops, OmniPCX Enterprise communication servers, OpenTouch Enterprise Cloud (UCaaS), Rainbow (CPaaS/collaboration), and ALE Connect omnichannel contact center.
When was Alcatel-Lucent founded?
Alcatel-Lucent was founded in 2006. It employs 5,001 to 10,000 people.
Where is Alcatel-Lucent based?
Alcatel-Lucent is headquartered in Colombes, France, in the Europe region.
How does Alcatel-Lucent make money?
Four revenue lines are on record. Software Subscriptions (UCaaS/Cloud) is the primary driver. The others are hardware Products, professional and Managed Services and communication Platforms.
Who are Alcatel-Lucent's main competitors?
Direct peers on record are RingCentral, 3CX, Genesys, Avaya, Cisco, HPE Aruba Networking, Poly (HP), Yealink and Mitel. AudioCodes is listed as an emerging player.
Does Alcatel-Lucent have an API?
Yes. ALE offers developer APIs through Rainbow, including the OmniPCX Open Gateway API for integrating business communications into applications and processes, and the Rainbow Developer Portal for building applications and integrations. The Rainbow App Connector enables CRM integration. APIs support integration with third-party applications including Microsoft Teams and Google Workspace. Developer documentation is at www.al-enterprise.com/en/rainbow/developers.
What industry is Alcatel-Lucent in?
Alcatel-Lucent's product category is Enterprise Networking Equipment. Its primary akta.pro industry code is HDAIAFAL, Multi-Site Enterprise Connectivity Bundles (Hybrid WAN/MPLS+Internet), with a secondary code of HDAEAIAC, ESB & Enterprise Messaging Middleware. Its NAICS code is 54151 and its SIC code is 7373.