Silver Spring EMS
Silver Spring EMS is a Cumberland County, Pennsylvania non-profit providing 24/7 Basic Life Support 911 ambulance response to Silver Spring Township and northeastern Middlesex Township, serving over 2,000 calls annually with a hybrid volunteer/career EMT model and a subscription program.
- Company typePrivate
- Founded1953
- HeadquartersNew Kingstown, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Silver Spring EMS does
Silver Spring Ambulance & Rescue Association, doing business as Silver Spring EMS, is a stand-alone Pennsylvania non-profit corporation founded in 1953 and incorporated on November 27, 1972. Headquartered at 12 Eleanor Drive, New Kingstown, PA, it provides 24/7/365 Basic Life Support (BLS) emergency ambulance response as the contracted 911 first-due provider for Silver Spring Township and the northeastern sections of Middlesex Township in Cumberland County, Pennsylvania, answering over 2,000 calls for assistance annually. Advanced Life Support (ALS) coverage is delivered through a partnership with Penn State Emergency Medical Services, LLC, which dispatches paramedics alongside Silver Spring's BLS units when higher-level care is required. The organization is staffed by a hybrid model of Pennsylvania Department of Health certified volunteer and paid career EMTs, having shifted from an all-volunteer model in 1999, and has accumulated three core technology capabilities: electronic Patient Care Documentation (in place since 1998), state-approved Continuing Education site designation (since 1996), and 2010s-era power load devices/power stretchers across its three (now four) ambulances.
The business model combines three revenue streams. First, an Annual Subscription Program priced at $115/year (effective April 1, 2026 to March 31, 2027) that provides subscribers coverage for BLS/ALS transports plus up to two response-no-transport calls, protecting them from balance billing beyond what insurance pays; reciprocal agreements extend this coverage to neighboring jurisdictions (Penn State Hershey, Hampden Township EMS, Cumberland Goodwill). Second, insurance billing for emergency ambulance services rendered to non-subscribers, with average gross charges of $1,050 for BLS and $1,400 for ALS services. Third, fundraising and community donations, historically driven by door-to-door subscription drives and corporate supporters such as Wegmans and Penn State Health Holy Spirit Medical Center (quarterly EMS Night sponsor). A fourth emerging revenue/standing capability is the George C. Weimer Jr. Institute for Training and Development, a state-approved education center established in September 2022 and dedicated August 26, 2023, which delivers provider training, continuing education, and community safety programs (CPR, first aid, Stop the Bleed, ASD awareness, carbon monoxide/burn/fall prevention).
Silver Spring EMS operates in a defined regional market where its competitive position is anchored by long-standing regulatory and community moats: a 911 dispatch contract, PADoH licensure as a BLS ambulance service, Master-level Voluntary Pediatric Services Provider recognition, and 70+ years of community presence. The organization is governed by a Board of Directors (President Jeff Holt, Vice President David Moyer, Secretary-Treasurer Jan Nagle, Director of Finance Crystal Roesner, Member-at-Large Donna Coder) and led operationally by Chief of Operations Raphael LaRocca, Medical Director Dr. Rupen Modi, and Assistant Chief Geoffrey Coder (25+ years of service). It is independent of any parent company, municipality, or fire company and has not received venture capital or private equity investment.
Silver Spring EMS firmographics
Firmographics- Name
- Silver Spring EMS
- Legal name
- Silver Spring Ambulance & Rescue Association
- Website
- https://silverspringambulance.com
- Company type
- Private
- Founded year
- 1953
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Silver Spring EMS is a Cumberland County, Pennsylvania non-profit providing 24/7 Basic Life Support 911 ambulance response to Silver Spring Township and northeastern Middlesex Township, serving over 2,000 calls annually with a hybrid volunteer/career EMT model and a subscription program.
- Ownership category
- akta.pro rank
Silver Spring EMS industry classification
Industry- Product category
- Emergency Medical Services
- NAICS
- Ambulance Services (62191)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- Emergency Medical Services (EMS) & Ambulance Services (BPAIAGAC)
- akta.pro secondary industry
- Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC)
Keywords
Where Silver Spring EMS is headquartered
LocationHeadquarters
- HQ city
- New Kingstown
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Silver Spring EMS business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Annual Subscription Program: Annual membership subscriptions at $115 per year providing coverage for subscribers who will not be balance-billed for ambulance services beyond what insurance pays. Subscription benefits include coverage for BLS/ALS transports and two response-no-transport calls.
- Insurance Billing for Services: The organization bills insurance companies for emergency ambulance services rendered. Average BLS ambulance bill is $1,050 and ALS paramedic services are $1,400. Subscribers are protected from balance billing while non-subscribers are responsible for any remaining balance.
- Fundraising and Donations: Historical fundraising activities include door-to-door subscription drives, community donations, and support from area businesses to fund equipment purchases and operations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Annual Subscription - $115/year |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels6 records
Silver Spring EMS product offering
Product offeringCore offering
Silver Spring EMS provides 24/7/365 Basic Life Support (BLS) emergency ambulance services for residents of Silver Spring Township and northeastern Middlesex Township in Cumberland County, Pennsylvania, responding to 911 dispatches through the Cumberland County Emergency Operations Center. The organization supplements emergency response with an annual subscription membership program ($115/year) that protects subscribers from balance billing, and offers community EMS training and continuing education through the George C. Weimer Jr. Institute for Training and Development.
Product overview
Silver Spring Ambulance & Rescue Association operates as a single-product emergency medical services organization providing 24/7 Basic Life Support ambulance response. The core offering is emergency 911 ambulance service staffed by certified EMTs. Supporting services include an Annual Subscription Program for residents seeking coverage and financial protection, and the George C. Weimer Jr. Institute for Training and Development for provider and community education. Public safety education through Life Safety Information resources complements the service portfolio. The organization is transitioning from volunteer-only to a mixed volunteer and career staffing model.
Differentiator
Problem solved
Functional benefit
Products and services
- Emergency Ambulance Service (BLS) 24/7/365 Basic Life Support emergency medical services responding to 911 dispatches from the Cumberland County Emergency Operations Center for residents of Silver Spring Township and northeastern Middlesex Township. Staffed by Pennsylvania Department of Health certified EMTs using fully equipped ambulances with power stretchers, power load devices, and AEDs. Advanced Life Support is provided through a partnership with Penn State Emergency Medical Services.
- Annual Subscription Program
Quantifiable outcome
- Over 2,000 calls for assistance answered annually
- +2 more outcomes
Companies that use Silver Spring EMS
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles1 record
Silver Spring EMS technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Silver Spring EMS partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered minor and core.
- Sensory PreparedminorLocal business providing Autism Spectrum Disorder training for EMS responders. Instructor-led training on ASD disorders, patient handling techniques, and Sensory Bags for patient interaction.
- Penn State Health Holy Spirit Medical Center Trauma ServicescoreQuarterly EMS Night sponsor. Hosted at SSARA facility, provides continuing education for EMS providers with trauma cases and dinner. Five of ten trauma cases discussed were brought in by Silver Spring Ambulance.
- Cumberland Valley School District Athletic TrainersminorAnnual training partnership with athletic trainers to familiarize EMS providers with student athlete safety gear, transport procedures, and pre-planned patient care protocols.
- Penn State HealthminorCommunity partner participating in first aid training with Cumberland Valley students alongside Hampton and Pennstate.
- Penn State HersheycoreAgreement in place to honor subscription program. Penn State Hershey accepts Silver Spring Ambulance subscriptions for services rendered.
- Hampden TownshipcoreAgreement in place to honor subscription program. Hampden Township EMS accepts Silver Spring Ambulance subscriptions.
- Cumberland GoodwillcoreAgreement in place to honor subscription program for EMS services.
- Penn State Emergency Medical Services, LLCcoreParamedic services partnership for Advanced Life Support (ALS) services. Penn State provides ALS providers who are dispatched alongside Silver Spring BLS units when higher-level care is needed.
- New Kingstown Fire CompanycoreAffiliated fire company organization. Silver Spring Ambulance and New Kingstown Fire Company share building space and collaborate on emergency response. New Kingstown Fire Company allows SSARA to stay at their station when needed.
- Silver Spring Community Fire CompanycoreAffiliated fire company organization in Silver Spring Township. Community partnership for emergency services coordination.
Scale indicators8 records
Recent moves15 records
Expansion highlights5 records
Silver Spring EMS competitors and assessment
Company assessmentBroad incumbents
- Falck USA: International EMS provider with U.S. operations in California, Georgia, and other states. Comparable as a large-scale 911 and interfacility ambulance operator running subscription-style membership programs.
- Priority Ambulance: Privately held national ambulance and EMS management company operating in multiple states. Comparable in providing both 911 and interfacility services at a regional roll-up scale.
- Acadian Ambulance Service: Employee-owned ambulance service covering Louisiana, Texas, Mississippi, and Tennessee. Comparable in operating a mix of 911, interfacility, and air medical transport with community-based subscription offerings.
- American Medical Response (AMR): Largest private ambulance operator in the U.S., providing both 911 and interfacility transport across hundreds of markets. Relevant incumbent benchmark for reimbursement, dispatch technology, and multi-market scale.
Direct peers
- Penn State Health Life Lion EMS: Hospital-affiliated ALS paramedic service that already partners with Silver Spring for advanced life support. Comparable in clinical scope and serves the broader central Pennsylvania market.
- West Shore EMS: Neighboring BLS/ALS ambulance service in Cumberland County, PA. Directly comparable in service mix and geography, and explicitly referenced as a mutual aid donor after Silver Spring's 1994 station fire.
- Cumberland Goodwill EMS: Non-profit EMS organization operating in Cumberland County, PA, with a reciprocal subscription agreement with Silver Spring. Comparable in size, mission, and service model within the same geography.
- Hampden Township EMS: Adjacent municipal EMS provider with a reciprocal subscription-honor agreement with Silver Spring. Comparable as a 911 BLS/ALS agency serving a single township just outside Silver Spring's footprint.
- Penn State Emergency Medical Services, LLC: Paramedic services partner that already dispatches alongside Silver Spring BLS units. Comparable in clinical scope, EMS education, and central Pennsylvania operating area.
Emerging players
- MedStar Mobile Healthcare: Public utility model EMS authority in Fort Worth, TX, known for community paramedicine and mobile integrated health programs. Comparable as a 911 EMS provider exploring alternative revenue and care delivery models.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Silver Spring EMS social profiles
Digital presenceSilver Spring EMS compliance and trust
Trust signalCompliance3 records
Silver Spring EMS financial estimates
Financial estimateRevenue estimate
Valuation estimate
Silver Spring EMS leadership team
Management profileNumber of profiles
Profiles11 records
Silver Spring EMS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Silver Spring EMS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Silver Spring EMS
What does Silver Spring EMS do?
Silver Spring EMS provides 24/7/365 Basic Life Support (BLS) emergency ambulance services for residents of Silver Spring Township and northeastern Middlesex Township in Cumberland County, Pennsylvania, responding to 911 dispatches through the Cumberland County Emergency Operations Center. The organization supplements emergency response with an annual subscription membership program ($115/year) that protects subscribers from balance billing, and offers community EMS training and continuing education through the George C. Weimer Jr. Institute for Training and Development.
Is Silver Spring EMS a public or private company?
Silver Spring EMS is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Silver Spring EMS founded?
Silver Spring EMS was founded in 1953. It employs 11 to 50 people.
Where is Silver Spring EMS based?
Silver Spring EMS is headquartered in New Kingstown, United States, in the North America region.
How does Silver Spring EMS make money?
Three revenue lines are on record. Annual Subscription Program is the primary driver. The others are insurance Billing for Services and fundraising and Donations.
Who are Silver Spring EMS's main competitors?
Broad incumbents on record are Falck USA, Priority Ambulance, Acadian Ambulance Service and American Medical Response (AMR). Direct peers are Penn State Health Life Lion EMS, West Shore EMS, Cumberland Goodwill EMS, Hampden Township EMS and Penn State Emergency Medical Services, LLC. MedStar Mobile Healthcare is listed as an emerging player.
Does Silver Spring EMS have an API?
No public API is recorded for Silver Spring EMS.
What industry is Silver Spring EMS in?
Silver Spring EMS's product category is Emergency Medical Services. Its primary akta.pro industry code is BPAIAGAC, Emergency Medical Services (EMS) & Ambulance Services, with a secondary code of HLAJAGAC, Emergency Medical Services (EMS) Operations & Dispatch. Its NAICS code is 62191 and its SIC code is 8000.