Silver Spring EMS

What Silver Spring EMS does

Silver Spring Ambulance & Rescue Association, doing business as Silver Spring EMS, is a stand-alone Pennsylvania non-profit corporation founded in 1953 and incorporated on November 27, 1972. Headquartered at 12 Eleanor Drive, New Kingstown, PA, it provides 24/7/365 Basic Life Support (BLS) emergency ambulance response as the contracted 911 first-due provider for Silver Spring Township and the northeastern sections of Middlesex Township in Cumberland County, Pennsylvania, answering over 2,000 calls for assistance annually. Advanced Life Support (ALS) coverage is delivered through a partnership with Penn State Emergency Medical Services, LLC, which dispatches paramedics alongside Silver Spring's BLS units when higher-level care is required. The organization is staffed by a hybrid model of Pennsylvania Department of Health certified volunteer and paid career EMTs, having shifted from an all-volunteer model in 1999, and has accumulated three core technology capabilities: electronic Patient Care Documentation (in place since 1998), state-approved Continuing Education site designation (since 1996), and 2010s-era power load devices/power stretchers across its three (now four) ambulances.

The business model combines three revenue streams. First, an Annual Subscription Program priced at $115/year (effective April 1, 2026 to March 31, 2027) that provides subscribers coverage for BLS/ALS transports plus up to two response-no-transport calls, protecting them from balance billing beyond what insurance pays; reciprocal agreements extend this coverage to neighboring jurisdictions (Penn State Hershey, Hampden Township EMS, Cumberland Goodwill). Second, insurance billing for emergency ambulance services rendered to non-subscribers, with average gross charges of $1,050 for BLS and $1,400 for ALS services. Third, fundraising and community donations, historically driven by door-to-door subscription drives and corporate supporters such as Wegmans and Penn State Health Holy Spirit Medical Center (quarterly EMS Night sponsor). A fourth emerging revenue/standing capability is the George C. Weimer Jr. Institute for Training and Development, a state-approved education center established in September 2022 and dedicated August 26, 2023, which delivers provider training, continuing education, and community safety programs (CPR, first aid, Stop the Bleed, ASD awareness, carbon monoxide/burn/fall prevention).

Silver Spring EMS operates in a defined regional market where its competitive position is anchored by long-standing regulatory and community moats: a 911 dispatch contract, PADoH licensure as a BLS ambulance service, Master-level Voluntary Pediatric Services Provider recognition, and 70+ years of community presence. The organization is governed by a Board of Directors (President Jeff Holt, Vice President David Moyer, Secretary-Treasurer Jan Nagle, Director of Finance Crystal Roesner, Member-at-Large Donna Coder) and led operationally by Chief of Operations Raphael LaRocca, Medical Director Dr. Rupen Modi, and Assistant Chief Geoffrey Coder (25+ years of service). It is independent of any parent company, municipality, or fire company and has not received venture capital or private equity investment.

Name

Silver Spring EMS

Legal name

Silver Spring Ambulance & Rescue Association

Website

https://silverspringambulance.com

Company type

Private

Founded year

1953

Operating status

Operating

Headcount range

11–50 employees

Short description

Silver Spring EMS is a Cumberland County, Pennsylvania non-profit providing 24/7 Basic Life Support 911 ambulance response to Silver Spring Township and northeastern Middlesex Township, serving over 2,000 calls annually with a hybrid volunteer/career EMT model and a subscription program.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191)

SIC

Services-Health Services (8000)

akta.pro primary industry

Emergency Medical Services (EMS) & Ambulance Services (BPAIAGAC)

akta.pro secondary industry

Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC)

Keywords

• Emergency medical services
• Ambulance services
• Basic life support
• EMS subscription program
• EMS training and education

Headquarters

HQ city

New Kingstown

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Annual Subscription Program: Annual membership subscriptions at $115 per year providing coverage for subscribers who will not be balance-billed for ambulance services beyond what insurance pays. Subscription benefits include coverage for BLS/ALS transports and two response-no-transport calls.
2. Insurance Billing for Services: The organization bills insurance companies for emergency ambulance services rendered. Average BLS ambulance bill is $1,050 and ALS paramedic services are $1,400. Subscribers are protected from balance billing while non-subscribers are responsible for any remaining balance.
3. Fundraising and Donations: Historical fundraising activities include door-to-door subscription drives, community donations, and support from area businesses to fund equipment purchases and operations.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Silver Spring EMS provides 24/7/365 Basic Life Support (BLS) emergency ambulance services for residents of Silver Spring Township and northeastern Middlesex Township in Cumberland County, Pennsylvania, responding to 911 dispatches through the Cumberland County Emergency Operations Center. The organization supplements emergency response with an annual subscription membership program ($115/year) that protects subscribers from balance billing, and offers community EMS training and continuing education through the George C. Weimer Jr. Institute for Training and Development.

Product overview

Silver Spring Ambulance & Rescue Association operates as a single-product emergency medical services organization providing 24/7 Basic Life Support ambulance response. The core offering is emergency 911 ambulance service staffed by certified EMTs. Supporting services include an Annual Subscription Program for residents seeking coverage and financial protection, and the George C. Weimer Jr. Institute for Training and Development for provider and community education. Public safety education through Life Safety Information resources complements the service portfolio. The organization is transitioning from volunteer-only to a mixed volunteer and career staffing model.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Ambulance Service (BLS) 24/7/365 Basic Life Support emergency medical services responding to 911 dispatches from the Cumberland County Emergency Operations Center for residents of Silver Spring Township and northeastern Middlesex Township. Staffed by Pennsylvania Department of Health certified EMTs using fully equipped ambulances with power stretchers, power load devices, and AEDs. Advanced Life Support is provided through a partnership with Penn State Emergency Medical Services.
• Annual Subscription Program

Quantifiable outcome

• Over 2,000 calls for assistance answered annually
• +2 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered minor and core.

• Sensory PreparedminorStrategic or Co-development Partner · 15 January 2024Local business providing Autism Spectrum Disorder training for EMS responders. Instructor-led training on ASD disorders, patient handling techniques, and Sensory Bags for patient interaction.
• Penn State Health Holy Spirit Medical Center Trauma ServicescoreStrategic or Co-development Partner · 7 December 2023Quarterly EMS Night sponsor. Hosted at SSARA facility, provides continuing education for EMS providers with trauma cases and dinner. Five of ten trauma cases discussed were brought in by Silver Spring Ambulance.
• Cumberland Valley School District Athletic TrainersminorStrategic or Co-development Partner · 10 August 2023Annual training partnership with athletic trainers to familiarize EMS providers with student athlete safety gear, transport procedures, and pre-planned patient care protocols.
• Penn State HealthminorStrategic or Co-development Partner · 1 January 2023Community partner participating in first aid training with Cumberland Valley students alongside Hampton and Pennstate.
• Penn State HersheycoreStrategic or Co-development PartnerAgreement in place to honor subscription program. Penn State Hershey accepts Silver Spring Ambulance subscriptions for services rendered.
• Hampden TownshipcoreStrategic or Co-development PartnerAgreement in place to honor subscription program. Hampden Township EMS accepts Silver Spring Ambulance subscriptions.
• Cumberland GoodwillcoreStrategic or Co-development PartnerAgreement in place to honor subscription program for EMS services.
• Penn State Emergency Medical Services, LLCcoreStrategic or Co-development PartnerParamedic services partnership for Advanced Life Support (ALS) services. Penn State provides ALS providers who are dispatched alongside Silver Spring BLS units when higher-level care is needed.
• New Kingstown Fire CompanycoreStrategic or Co-development PartnerAffiliated fire company organization. Silver Spring Ambulance and New Kingstown Fire Company share building space and collaborate on emergency response. New Kingstown Fire Company allows SSARA to stay at their station when needed.
• Silver Spring Community Fire CompanycoreStrategic or Co-development PartnerAffiliated fire company organization in Silver Spring Township. Community partnership for emergency services coordination.

Scale indicators8 records

Recent moves15 records

Expansion highlights5 records

Broad incumbents

• Falck USA: International EMS provider with U.S. operations in California, Georgia, and other states. Comparable as a large-scale 911 and interfacility ambulance operator running subscription-style membership programs.
• Priority Ambulance: Privately held national ambulance and EMS management company operating in multiple states. Comparable in providing both 911 and interfacility services at a regional roll-up scale.
• Acadian Ambulance Service: Employee-owned ambulance service covering Louisiana, Texas, Mississippi, and Tennessee. Comparable in operating a mix of 911, interfacility, and air medical transport with community-based subscription offerings.
• American Medical Response (AMR): Largest private ambulance operator in the U.S., providing both 911 and interfacility transport across hundreds of markets. Relevant incumbent benchmark for reimbursement, dispatch technology, and multi-market scale.

Direct peers

• Penn State Health Life Lion EMS: Hospital-affiliated ALS paramedic service that already partners with Silver Spring for advanced life support. Comparable in clinical scope and serves the broader central Pennsylvania market.
• West Shore EMS: Neighboring BLS/ALS ambulance service in Cumberland County, PA. Directly comparable in service mix and geography, and explicitly referenced as a mutual aid donor after Silver Spring's 1994 station fire.
• Cumberland Goodwill EMS: Non-profit EMS organization operating in Cumberland County, PA, with a reciprocal subscription agreement with Silver Spring. Comparable in size, mission, and service model within the same geography.
• Hampden Township EMS: Adjacent municipal EMS provider with a reciprocal subscription-honor agreement with Silver Spring. Comparable as a 911 BLS/ALS agency serving a single township just outside Silver Spring's footprint.
• Penn State Emergency Medical Services, LLC: Paramedic services partner that already dispatches alongside Silver Spring BLS units. Comparable in clinical scope, EMS education, and central Pennsylvania operating area.

Emerging players

• MedStar Mobile Healthcare: Public utility model EMS authority in Fort Worth, TX, known for community paramedicine and mobile integrated health programs. Comparable as a 911 EMS provider exploring alternative revenue and care delivery models.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/silverspringems
• Facebookfacebook.com/silverspringems
• LinkedInlinkedin.com/company/silver-spring-ems

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Silver Spring EMS