Hawthorne Seniors Care Community

What Hawthorne Seniors Care Community does

Hawthorne Seniors Care Community is a non-profit senior care facility operated by the Port Coquitlam Senior Citizens' Housing Society in Port Coquitlam, British Columbia, serving seniors in the Tri-Cities area since 1958. The organization operates an integrated "Campus of Care" model comprising four main components across the parent society: Hawthorne Lodge (131 long-term care / complex care beds for seniors requiring total assistance), Hawthorne Tower (70 assisted living suites — 60 bachelor and 10 one-bedroom), The Cottages (56 dementia/psychogeriatric care beds across eight themed secure homes, the first of their kind in the Lower Mainland), and the Adult Day Program (60 spaces providing therapeutic recreation for community-dwelling seniors with caregiver respite). Sister operations under the same society include Dogwood Place (31 independent-living units) and Dogwood Manor (39 low-cost seniors' housing units), totaling 271 units across four locations.

The underlying care delivery model is person-centered and holistic, integrating medical care with on-site recreation therapy, music therapy (delivered by Certified Music Therapists), physiotherapy/occupational therapy, social work services, spiritual services, dietary oversight, housekeeping, laundry, and transportation. Notable clinical and design differentiators include the home-like cottage model for dementia care with private memory boxes, the Hip Protectors Program for fall prevention, and a partnership with Royal Columbian Hospital's renal team enabling on-site peritoneal dialysis for Lodge residents.

The business model is government-funded rather than commercial. All care programs are publicly funded through contracts with the Fraser Health Authority, with admissions managed through the Authority's Continuing Care Program by Community Case Managers. Revenue is supplemented by donations and planned giving (monthly gifts, memorial/honour gifts, bequests, securities, real property, life insurance, charitable remainder trusts) processed largely through CanadaHelps. The organization serves healthcare-payer and resident customer segments with a captive Fraser Health referral channel, supported by an extensive community partnership network including Rotary, Lions Club, Knights of Columbus, Kinsmen, and local schools and churches for intergenerational programming.

Name

Hawthorne Seniors Care Community

Legal name

Port Coquitlam Senior Citizens' Housing Society

Website

https://hawthornecare.com

Company type

Private

Founded year

1958

Operating status

Operating

Headcount range

101–250 employees

Short description

Hawthorne Seniors Care Community is a non-profit, publicly funded senior care facility in Port Coquitlam, BC, operating a Campus of Care with 131 long-term care beds, 70 assisted living suites, 56 dementia care beds, and adult day programs for Tri-Cities area seniors, funded through Fraser Health Authority contracts.

Ownership category

akta.pro rank

Product category

Senior Care Services

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233), Assisted Living Facilities for the Elderly (623312), Nursing Care Facilities (Skilled Nursing Facilities) (62311), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051), Services-Social Services (8300)

akta.pro primary industry

Large Campus / Multi-Building Assisted Living Communities (HLADABAG)

akta.pro secondary industries

Social Adult Day Care (Non-Medical Supervision & Activities) (HSABANAA), Elder Services & Aging Support (BPAGAEAF)

Keywords

• Senior care services
• Assisted living
• Long-term care
• Dementia care
• Adult day programs

Headquarters

HQ city

Port Coquitlam

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Public Healthcare Contracts: All programs and services are publicly funded through contracts with Fraser Health Authority. The organization provides 131 complex residential care beds and 60 spaces in the Adult Day Program under these government-funded contracts.
2. Donations and Fundraising: The not-for-profit organization accepts donations through various channels including online donations via CanadaHelps, monthly giving, memorial/honour gifts, planned giving (bequests, securities, real property, life insurance, charitable remainder trusts), and tribute fundraisers. Funds support equipment, building upgrades, additional staff, furnishings, recreational activities, and the Hawthorne Angels Fund.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Hawthorne Seniors Care Community is a non-profit seniors' care community in Port Coquitlam, British Columbia, that delivers residential complex (long-term) care, assisted living, specialized dementia care in dedicated cottages, and community-based adult day programs. Residents are admitted primarily through Fraser Health Authority placements, and the campus is operated by the Port Coquitlam Senior Citizens' Housing Society.

Product overview

Hawthorne Seniors Care Community operates as a Campus of Care offering a comprehensive portfolio of senior living and care services. The core residential products include Hawthorne Tower Assisted Living (70 private suites for independent seniors requiring support), Hawthorne Lodge Complex Care (131 long-term care beds for seniors with complex health needs), and The Cottages (56 beds across 8 secure dementia care homes). The Adult Day Program provides daytime therapeutic activities for seniors living at home. The organization also operates Dogwood Seniors Housing (subsidized rental housing). These residential services are supported by integrated therapeutic services including Recreation Therapy, Music Therapy, Physiotherapy, Social Work, and core support services (housekeeping, laundry, transportation, food services). All programs and services are publicly funded through contracts with Fraser Health Authority, with the not-for-profit Port Coquitlam Senior Citizens' Housing Society operating the community since 1958.

Differentiator

Problem solved

Functional benefit

Products and services

• Complex Care (Long-Term Care) 24/7 residential care for seniors with complex medical and personal care needs who can no longer live independently. Placements are arranged primarily through Fraser Health Authority.
• Assisted Living - Hawthorne Cottage Place Supportive housing for seniors who need assistance with daily activities but do not require full complex care, delivered at Hawthorne Cottage Place on the Port Coquitlam campus.
• Dementia Care - Langley Cottages Residential care in dedicated cottages (Langley Cottages) designed for seniors living with dementia, incorporating supportive programs such as the Memory Box System, Hip Protectors Program, and Walking Program.
• Adult Day Programs Daytime programming and supervision for community-dwelling seniors, providing respite and meaningful activities while caregivers work or attend to other responsibilities.

Quantifiable outcome

• 201 beds/spaces across long-term care and assisted living
• +1 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Fraser Health AuthoritycoreOthersPrimary funding and contracting partner. Fraser Health Authority funds all programs and services through public healthcare contracts. The Authority manages admissions for long-term care and assisted living through its Continuing Care Program.
• Royal Columbian Hospital (RCH) Renal TeamcoreStrategic or Co-development PartnerPartnership with RCH renal team enables Hawthorne Lodge to provide care to residents requiring peritoneal dialysis, extending complex care capabilities.
• Care RX PharmacyminorOthersPharmacy partner for medication management. Medications are ordered from Care RX pharmacy upon resident admission.
• Dogwood Seniors HousingcoreStrategic or Co-development PartnerSister community operated by Port Coquitlam Senior Citizens' Housing Society offering subsidized rental housing for seniors with limited income. Shared transportation and resources between sites.
• CanadaHelpsminorChannel Partner/ Reseller/ DistributorThird-party platform used for online donation processing, tribute fundraisers, and the Flowers Campaign.

Scale indicators8 records

Recent moves15 records

Expansion highlights4 records

Others

• Salvation Army Agape Hospice / BC Non-profit Care Homes: British Columbia's non-profit care provider association encompassing numerous faith-based and non-profit long-term care and assisted living homes contracted with health authorities. Comparable to Hawthorne through shared non-profit publicly funded operating model in BC.

Broad incumbents

• Revera Inc. Major Canadian owner/operator of retirement residences, long-term care homes, and seniors' housing. Revera directly overlaps with Hawthorne's assisted living, long-term complex care, and dementia care offerings, with the notable difference of operating at national scale across public and private pay models.
• Sienna Senior Living: One of Canada's largest for-profit senior care operators with long-term care, assisted living, and independent living residences across multiple provinces. Sienna is broadly comparable to Hawthorne as a multi-tier senior care provider, though it operates at significantly larger scale and across geographies rather than concentrating on a single region.
• Chartwell Retirement Residences: One of the largest operators of retirement residences and long-term care homes in Canada. Comparable to Hawthorne in offering assisted living and senior residence services, though Chartwell is primarily a private-pay retirement operator rather than a publicly funded complex care provider.
• Atria Senior Living: Large US-based operator of senior living communities including assisted living and memory care. Comparable to Hawthorne's multi-tier Campus of Care model through integrated assisted living and memory care programming, though Atria operates at much greater geographic scale in the private-pay US market.
• Amica Senior Lifestyles: Canadian operator of premium independent living and assisted living residences primarily in British Columbia and Ontario. Comparable to Hawthorne Tower's assisted living offering, though Amica focuses on private-pay luxury retirement living rather than publicly funded complex care.

Regional players

• Verve Senior Living: Ontario-based operator of retirement and assisted living residences including memory care neighborhoods. Comparable in offering dementia-specific programming and multi-tier service, though concentrated in Ontario rather than BC.
• ORIGIN at Longford: Recently opened non-profit long-term care home in British Columbia operating under contract with Fraser Health Authority. Directly comparable to Hawthorne Lodge as a publicly funded complex care provider commissioned under the same regional health authority contracting framework.
• Seasons Retirement Communities: Canadian operator of retirement residences with assisted living and memory care services across multiple provinces. Comparable to Hawthorne in delivering assisted living suites and dementia programming, but positioned as private-pay retirement residences rather than publicly funded complex care.
• Sunrise Senior Living: International senior living operator with a signature small-house model for assisted living and memory care. Sunrise's cottage-style memory care model is conceptually parallel to Hawthorne's eight Dementia Care Cottages, though Sunrise operates primarily in the US with limited Canadian footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/hawthorneseniorscare
• LinkedInlinkedin.com/company/hawthorne-seniors-care-community

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hawthorne Seniors Care Community