BIC Services
BIC Services (BIC Consolidated) is an Australian commercial property services provider delivering cleaning, waste management, hygiene, window cleaning, and facility management services to property owners, occupiers, and investors across seven verticals via a 6,000+ directly employed workforce and its proprietary ICXP platform.
- Company typePrivate
- Founded1989
- HeadquartersRyde, Australia
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What BIC Services does
BIC Services, operating commercially as BIC Consolidated, is an Australian commercial property services provider headquartered in the greater Sydney/Melbourne corridor (Ryde). Formed through the merger of two of Australia's largest property service suppliers (BIC and Consolidated Property Services), the company delivers commercial cleaning, waste management, hygiene services, window cleaning, infection control, environmental management, technical/emergency cleaning, and consumables restocking to commercial property owners, occupiers and investors across seven verticals: offices and workplaces, retail, education, government, entertainment, aviation and industrial (including data centres).
The company's central technology asset is the proprietary Integrated Customer Experience Platform (ICXP), a real-time service delivery and management system that provides immediate issue notification and response, supporting dynamic rostering and rapid response teams. Services are delivered through a directly employed workforce of 6,000+ staff on Award wages, with a national footprint of offices in Adelaide, Brisbane, Perth, Melbourne and Sydney covering every Australian State and Territory in both metropolitan and regional areas. The company's cultural positioning emphasizes ethical employment, direct (non-subcontracted) labor, sustainability, and premium service delivery.
The business model is contractual and recurring: managed-service property services agreements with commercial clients, supplemented by consumables and servicing supplies as a secondary recurring revenue stream. Pricing is bespoke and quote-based, reflecting the multi-sector and multi-facility nature of the contracts. The go-to-market is enterprise field sales targeting property owners, occupiers and investors, supported by a LinkedIn presence, capability statements, and a corporate website with industry-specific landing pages. No public revenue, funding, or ownership disclosures are available; the company is privately held under B.I.C. Services Pty. Ltd and Consolidated Property Services (Australia) Pty Ltd.
BIC Services firmographics
Firmographics- Name
- BIC Services
- Legal name
- B.I.C. Services Pty. Ltd
- Website
- https://bic-services.com.au
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- BIC Services (BIC Consolidated) is an Australian commercial property services provider delivering cleaning, waste management, hygiene, window cleaning, and facility management services to property owners, occupiers, and investors across seven verticals via a 6,000+ directly employed workforce and its proprietary ICXP platform.
- Ownership category
- akta.pro rank
BIC Services industry classification
Industry- Product category
- Commercial Cleaning & Facility Services
- SIC
- Sanitary Services (4950)
- akta.pro primary industry
- General Commercial Janitorial (Recurring Contract Cleaning) (BPABABAA)
Keywords
Where BIC Services is headquartered
LocationHeadquarters
- HQ city
- Ryde
- HQ country
- Australia
- HQ region
- Oceania
Offices5 records
Markets served
BIC Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Property Services Contracts: BIC Consolidated generates revenue through contractual property service agreements with commercial clients across multiple sectors including offices, retail, education, government, entertainment, aviation, and industrial facilities. Services include commercial cleaning, waste management, hygiene services, window cleaning, and technical/emergency cleaning services. Revenue is derived from ongoing service contracts with both routine and on-demand components.
- Servicing Supplies and Consumables: In addition to cleaning services, BIC Consolidated undertakes restocking of consumables such as bathroom handwash, toilet paper, and kitchen supplies. This provides an additional recurring revenue stream tied to service delivery.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
BIC Services product offering
Product offeringCore offering
BIC Consolidated delivers commercial cleaning, waste management, hygiene, window cleaning, infection control, environmental management, and technical/emergency cleaning services to commercial property owners, occupiers, and investors across Australia. Services are organized by sector — Offices & Workplaces, Retail, Education, Government, Entertainment, Aviation, and Industrial — and supported by a proprietary Integrated Customer Experience Platform (ICXP) that enables real-time service delivery and issue response via a 6,000+ directly employed workforce on Award wages.
Product overview
BIC Consolidated is a premier property service supplier offering a comprehensive portfolio of cleaning and facility management services across multiple sectors, supported by its proprietary Integrated Customer Experience Platform (ICXP). The ICXP serves as the central technology platform enabling real-time service delivery, issue notification, and workflow management. Services span sector-specific offerings (Offices & Workplaces, Retail, Education, Government, Entertainment, Aviation, Industrial) and specialized services (Infection Control, Environmental Management, Technical Services, Hygiene Services, and Servicing Supplies). The combination of the ICXP technology platform with these diverse service offerings creates an integrated property services solution.
Differentiator
Problem solved
Functional benefit
Products and services
- Offices & Workplaces Cleaning Services Full range of commercial cleaning services including commercial cleaning, waste management, hygiene services, window cleaning, and service supplies and consumables for Australia's leading property owners, occupiers and investors.
- Retail Cleaning Services
Companies that use BIC Services
Customer profileSegments7 records
Ideal customer profiles1 record
BIC Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
BIC Services partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- SEEKminorSEEK is listed as a careers platform where BIC Consolidated posts positions available, functioning as a job distribution channel.
Scale indicators3 records
Recent moves6 records
Expansion highlights8 records
BIC Services competitors and assessment
Company assessmentBroad incumbents
- ISS A/S: ISS is a global facility services giant with significant Australian operations offering cleaning, workplace, property and integrated FM services; it competes with BIC on large multi-site enterprise and government accounts but at much broader scale and with a wider service portfolio.
- JLL (Jones Lang LaSalle) Facilities Management: JLL operates an integrated facilities management practice in Australia offering cleaning, engineering and workplace services to commercial property occupiers and investors, directly overlapping with BIC's primary segment but delivered as part of JLL's broader real estate advisory platform.
- Compass Group Australia: Compass Group is a global support services group operating in Australia across food services and facility services including cleaning and property services for offices, education and healthcare, making it an overlapping incumbent with broader scope than BIC.
- Sodexo Australia: Sodexo is a global FM and food services company operating in Australia with cleaning, facilities management and integrated workplace services for corporate, government, education and healthcare clients, overlapping significantly with BIC's verticals but at international scale.
- Serco Australia: Serco is an international services company operating in Australia across facility management, cleaning and outsourced services for government and commercial customers, competing with BIC on government and aviation contracts as part of a wider multi-sector services portfolio.
- Cushman & Wakefield (Facility Services): Cushman & Wakefield provides integrated facility services including cleaning and building maintenance to commercial property owners globally, competing with BIC for enterprise commercial real estate accounts but as part of a much broader real estate services platform.
Direct peers
- Ventia Property Services: Ventia operates a large Australian facility services business spanning cleaning, waste and technical services across commercial, industrial, government and infrastructure customers, overlapping directly with BIC's offices, government and industrial service lines.
- GJK Facility Services: GJK is an Australian-owned commercial cleaning and facility services company that competes directly with BIC Consolidated in offices, retail, government and industrial segments, offering a comparable portfolio of recurring cleaning, hygiene and waste management contracts.
- Programmed Maintenance Services: Programmed is an Australian workforce and maintenance services provider offering commercial cleaning, facility management and property services to enterprise and government customers, making it a direct competitor for BIC's contract base.
- Spotless Group (Programmed): Spotless (now operating under Programmed/Persol) is one of Australia's largest commercial cleaning and facility services providers, directly competing with BIC Consolidated across offices, retail, government, aviation and industrial accounts with a similar national Australian footprint and managed-services model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
BIC Services social profiles
Digital presenceBIC Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
BIC Services leadership team
Management profileNumber of profiles
BIC Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BIC Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BIC Services
What does BIC Services do?
BIC Consolidated delivers commercial cleaning, waste management, hygiene, window cleaning, infection control, environmental management, and technical/emergency cleaning services to commercial property owners, occupiers, and investors across Australia. Services are organized by sector — Offices & Workplaces, Retail, Education, Government, Entertainment, Aviation, and Industrial — and supported by a proprietary Integrated Customer Experience Platform (ICXP) that enables real-time service delivery and issue response via a 6,000+ directly employed workforce on Award wages.
Is BIC Services a public or private company?
BIC Services is a private company. It is classified as unknown and is currently operating.
When was BIC Services founded?
BIC Services was founded in 1989. It employs 1,001 to 5,000 people.
Where is BIC Services based?
BIC Services is headquartered in Ryde, Australia, in the Oceania region.
How does BIC Services make money?
Two revenue lines are on record. Property Services Contracts are the primary driver. The others are servicing Supplies and Consumables.
Who are BIC Services's main competitors?
Broad incumbents on record are ISS A/S, JLL (Jones Lang LaSalle) Facilities Management, Compass Group Australia, Sodexo Australia, Serco Australia and Cushman & Wakefield (Facility Services). Direct peers are Ventia Property Services, GJK Facility Services, Programmed Maintenance Services and Spotless Group (Programmed).
Does BIC Services have an API?
No public API is recorded for BIC Services.
What industry is BIC Services in?
BIC Services's product category is Commercial Cleaning & Facility Services. Its primary akta.pro industry code is BPABABAA, General Commercial Janitorial (Recurring Contract Cleaning). Its SIC code is 4950.