Helping Hands Network
- Company typePrivate
- Founded-
- HeadquartersCamberwell, Australia
- Headcount101–250
- GTM typeB2C
- OfferingServices
Helping Hands Network firmographics
Firmographics- Name
- Helping Hands Network
- Legal name
- Helping Hands Network Pty Ltd
- Website
- https://helpinghandsnetwork.com.au
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Helping Hands Network industry classification
Industry- Product category
- Outside School Hours Care (OSHC)
- NAICS
- Child Care Services (62441)
- SIC
- Services-Child Day Care Services (8351)
- akta.pro primary industry
- Extended Day Programs at Preschools & Childcare Centers (EDACAHAB)
Keywords
Where Helping Hands Network is headquartered
LocationHeadquarters
- HQ city
- Camberwell
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Helping Hands Network business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Before and After School Care Fees: Recurring session-based fees for Rise then Shine (before school) and Stay and Play (after school) programs. Families can choose between Early Bird, Flexible, or Last Minute booking types with different pricing and cancellation terms. Adventure Pack 90 offers 20% discount for booking 90+ sessions per term.
- Holiday Program (Holiday HQ) Fees: Full-day holiday care fees with additional experience surcharges for excursions and special events. Sessions include activities like movie days, sports clinics, and cooking classes.
- Child Care Subsidy (CCS): Australian government subsidy that reduces out-of-pocket costs for eligible families. Covers up to 90% of childcare costs for families earning under $88,520, decreasing by 1% for each $5,000 of income above that threshold. The 3 Day Guarantee (from January 2026) provides minimum 72 hours of subsidised care per fortnight.
- Additional Fees and Charges: Compliance and administration fee ($2.50 per statement period), late pick-up fees ($21.76 per 15-minute interval), non-notified absence fees ($21.76 for Helping Hands Network services), and late booking fees ($4.36 for bookings within 5 days).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Early Bird Booking - Best rate for advance bookings |
| Subscription | Pay-as-you-go | Flexible Booking - Mid-range rate with moderate flexibility |
| Usage-based | Pay-as-you-go | Last Minute Booking - Higher rate for short-notice bookings |
| Subscription | Multi-year contract | Adventure Pack 90 - 20% discount for high-volume bookings |
| Usage-based | Pay-as-you-go | Holiday HQ - Full day holiday program |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels7 records
Helping Hands Network product offering
Product offeringCore offering
Helping Hands Network provides Outside School Hours Care (OSHC) programs to primary school-aged children through three core offerings: Rise then Shine (before school care), Stay and Play (after school care), and Holiday HQ (school holiday care). All programs feature the Adventure Program activity framework spanning 7 categories (Brain Boosters, Creative Inventors, Global Kids, Super Sports, Power Teams, Wellbeing Warriors, Flavour Fest) with 200+ specially designed activities, delivered on-site at 400+ partner schools across Australia.
Product overview
Helping Hands Network is a childcare services provider offering before and after school care programs, operated as part of Junior Adventures Group with over 400 services nationally. The core products are Rise then Shine (before school care), Stay and Play (after school care), and Holiday HQ (vacation care). All programs feature the Adventure Program, a curated activity framework spanning 7 categories: Brain Boosters, Creative Inventors, Global Kids, Super Sports, Power Teams, Wellbeing Warriors, and Flavour Fest. Parents manage bookings through the Kidsoft Parent Portal and can add value through Adventure Packs (bulk booking discounts). The company also offers flexible booking options including Early Bird, Flexible, and Last Minute bookings.
Differentiator
Problem solved
Functional benefit
Products and services
- Rise then Shine Before school care program offered at partner primary schools across Australia. Children are greeted before the school day with nutritious breakfasts and energising activities to help them start the day ready to learn. Sessions are bookable through the Kidsoft Parent Portal under Early Bird, Flexible or Last Minute booking types.
- Stay and Play After school care program delivered at partner primary schools across Australia. Children unwind after the school bell with supervised play, the Adventure Program activity framework, and time to build friendships before heading home. Bookings are managed through the Kidsoft Parent Portal.
- Holiday HQ Full-day school holiday care program featuring new themes each school holiday period, with club-based days, incursions, excursions and special events. Pricing is usage-based with experience surcharges for excursions and special activities. CCS eligible and aligned with the 3 Day Guarantee from January 2026.
- Adventure Program Uniquely curated activity program embedded in all OSHC sessions, spanning 7 adventure categories (Brain Boosters, Creative Inventors, Global Kids, Super Sports, Power Teams, Wellbeing Warriors, Flavour Fest) with 200+ specially designed activities developed in partnership with sector experts in childhood development and wellbeing.
- School Community Partnership Model Partnership service model that delivers OSHC programs through deep school community integration, providing greater involvement than typical outsource arrangements with personalised programs and school community input. Offered to primary schools seeking a quality OSHC partner.
Quantifiable outcome
- 95% of programs meet or exceed National Quality Standards (May 2022)
- +1 more outcomes
Companies that use Helping Hands Network
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles2 records
Helping Hands Network technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature2 records
Helping Hands Network partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core, regional and minor.
- The Smith FamilycoreNational charity partnership supporting disadvantaged families and communities. Aligns with Helping Hands Network's mission to support happy, connected and resilient families across Australia.
- Beyond Blue's Be YoucorePartnership focusing on mental health and resilient communities. Supports the wellbeing and social-emotional development of children in OSHC programs.
- ACT Principals' AssociationregionalPartnership with ACT school principals' association for OSHC service delivery in Australian Capital Territory schools.
- Western Australian Early Childhood Country Schools Association (WAECCSSA)regionalPartnership with WA country schools association for OSHC service delivery in Western Australia.
- ACT Primary Principals Association (CPPA)regionalPartnership with ACT primary school principals for OSHC service delivery.
- FlourishminorOrganisation partnership supporting community and educational outcomes.
- MoovosityminorOrganisation partnership for physical activity and movement programs.
- Junior Adventures GroupcoreParent company providing scale, resources, and operational support across 1,000+ services in Australia, New Zealand, UK and Ireland.
- KidsoftcoreTechnology platform for parent portal, enrolment, and booking management. Integrated software system for OSHC operations.
Scale indicators7 records
Recent moves8 records
Expansion highlights6 records
Helping Hands Network competitors and assessment
Company assessmentDirect peers
- TheirCare: Established Australian OSHC operator running on-site before, after, and holiday programs at primary schools nationwide with CCS-eligible pricing and online parent booking, directly competing for school partnerships and family registrations.
- OSHClub: Sister OSHC brand under the same Junior Adventures Group parent; directly comparable operating model, school-embedded delivery, Kidsoft booking platform, and Australian footprint, competing for the same schools and families.
- Camp Australia: Australia's largest dedicated before and after school care provider, operating on-site OSHC services inside primary schools with comparable booking platforms and government-subsidy-driven economics to Helping Hands Network.
- Extend After School Care: National Australian OSHC provider offering before and after school care plus vacation programs inside partner schools, with comparable curriculum-based activity programming and government subsidy integration.
- Primary OSHCare: Another Junior Adventures Group OSHC brand delivering before and after school care within Australian primary schools; same parent, same NQF compliance framework, and same parent-facing technology stack as HHN.
- Sherpa Kids: Global OSHC franchise also operating in Australia under the same 'doing business as' name as Helping Hands Network, sharing the school-embedded care model, structured activity programming, and parent portal enrolment flow.
- After the Bell OSHC: Australian OSHC provider delivering before and after school care in primary schools with structured activity programs and CCS-eligible billing, serving the same family and school buyer personas as HHN.
Broad incumbents
- Goodstart Early Learning: Australia's largest not-for-profit early childhood and OSHC operator; broader portfolio spanning long day care alongside before/after school care, so overlap is partial but it competes for the same school partnerships and government CCS funding pool.
- Affinity Education: National Australian early childhood education group with before and after school care programs; broader centre-based offering but overlapping customer base of working families reliant on the same CCS subsidy framework.
- Only About Children (OAC): Premium Australian childcare and early learning operator including OSHC services; broader curriculum and campus offering, but competes in the same schools-and-subsidy market for working families.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Helping Hands Network social profiles
Digital presenceHelping Hands Network compliance and trust
Trust signalCompliance2 records
Helping Hands Network financial estimates
Financial estimateRevenue estimate
Valuation estimate
Helping Hands Network leadership team
Management profileNumber of profiles
Profiles5 records
Helping Hands Network funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Helping Hands Network M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Helping Hands Network
What does Helping Hands Network do?
Helping Hands Network provides Outside School Hours Care (OSHC) programs to primary school-aged children through three core offerings: Rise then Shine (before school care), Stay and Play (after school care), and Holiday HQ (school holiday care). All programs feature the Adventure Program activity framework spanning 7 categories (Brain Boosters, Creative Inventors, Global Kids, Super Sports, Power Teams, Wellbeing Warriors, Flavour Fest) with 200+ specially designed activities, delivered on-site at 400+ partner schools across Australia.
Is Helping Hands Network a public or private company?
Helping Hands Network is a private company. It is classified as corporate owned and is currently operating.
When was Helping Hands Network founded?
Helping Hands Network was founded in -1. It employs 101 to 250 people.
Where is Helping Hands Network based?
Helping Hands Network is headquartered in Camberwell, Australia, in the Oceania region.
How does Helping Hands Network make money?
Four revenue lines are on record. Before and After School Care Fees are the primary driver. The others are holiday Program (Holiday HQ) Fees, child Care Subsidy (CCS) and additional Fees and Charges.
Who are Helping Hands Network's main competitors?
Direct peers on record are TheirCare, OSHClub, Camp Australia, Extend After School Care, Primary OSHCare, Sherpa Kids and After the Bell OSHC. Broad incumbents are Goodstart Early Learning, Affinity Education and Only About Children (OAC).
Does Helping Hands Network have an API?
No public API is recorded for Helping Hands Network.
What industry is Helping Hands Network in?
Helping Hands Network's product category is Outside School Hours Care (OSHC). Its primary akta.pro industry code is EDACAHAB, Extended Day Programs at Preschools & Childcare Centers. Its NAICS code is 62441 and its SIC code is 8351.