Central Queensland, Wide Bay, Sunshine Coast PHN

What Central Queensland, Wide Bay, Sunshine Coast PHN does

Country to Coast Queensland operates as the Primary Health Network (PHN) for the Central Queensland, Wide Bay, and Sunshine Coast regions of Queensland, Australia. Funded by the Australian Government Department of Health, the organization is one of 31 PHNs nationally and holds an exclusive mandate to coordinate and commission primary healthcare services across a catchment spanning metropolitan, regional, rural, and remote areas. Its core functional role is to translate national primary care policy into locally commissioned services through co-design with communities, local leaders, Aboriginal and Torres Strait Islander groups, multicultural communities, and the primary care workforce.

The organization's service portfolio is organized around eight priority areas: Aboriginal and Torres Strait Islander health, digital innovation, disaster resilience, healthy ageing, mental health and alcohol & other drugs, multicultural communities, people experiencing homelessness, people living with disability, and primary care workforce support. Its digital products include HealthPathways (a clinical web portal providing localized care pathways and referral guidance for health professionals), the Quality Improvement Hub (a digital practice support resource at qi.c2coast.org.au), Find the Right Care (a consumer-facing navigation service), and an Education and Events program for primary care workforce development. The technology stack is positioned around integration with primary care workflows rather than proprietary software-as-a-service distribution.

The business model is government-funded managed services rather than commercial product sales. Country to Coast Queensland receives appropriations from the Australian Government Department of Health and re-directs funding through commissioned services to general practices, allied health providers, and community organizations. There are no disclosed pricing tiers, customer logos in the commercial sense, or investor ownership stakes; the legal name is Country to Coast Queensland, previously known as Central Queensland, Wide Bay, Sunshine Coast PHN. The go-to-market motion is community-led: services are co-designed with local populations and delivered through regional commissioning rather than marketed or sold.

Name

Central Queensland, Wide Bay, Sunshine Coast PHN

Legal name

Country to Coast Queensland

Website

https://ourphn.org.au

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Primary Healthcare Coordination

NAICS

Offices of Other Health Practitioners (6213)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090), Services-Social Services (8300)

akta.pro primary industry

State/Provincial/Regional Health Departments (HLAJAAAA)

akta.pro secondary industry

State/Provincial Health Department & Public Health Administration (BPAIABAH)

Keywords

• Primary healthcare coordination
• Mental health services
• Digital health platforms
• Community health commissioning
• Aboriginal health programs

Headquarters

HQ city

Maroochydore

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Government Funding: Country to Coast Queensland is a Primary Health Network funded by the Australian Government Department of Health. The organization receives government funding to commission and coordinate primary healthcare services across Central Queensland, Wide Bay, and Sunshine Coast regions.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Country to Coast Queensland (doing business as Central Queensland, Wide Bay, Sunshine Coast PHN) is a federally-funded Primary Health Network that commissions and coordinates primary healthcare services across the Central Queensland, Wide Bay, and Sunshine Coast regions. The organization co-designs services with local communities and provides digital health tools (HealthPathways, Quality Improvement Hub), consumer navigation support (Find the Right Care), workforce education, and targeted programs in mental health, aged care, disability, multicultural and Indigenous health.

Product overview

Country to Coast Queensland operates as a Primary Health Network (PHN) providing a coordinated suite of healthcare support services across Central Queensland, Wide Bay, and Sunshine Coast regions. The organization functions as a healthcare coordination and funding body rather than a traditional software product company. Its service portfolio includes: HealthPathways, a clinical web portal offering localised care pathways for health professionals; the Quality Improvement Hub providing practice support tools; community-facing Find the Right Care services; and professional development through Education and Events. The organization focuses on primary care workforce support, mental health services, Aboriginal and Torres Strait Islander health, digital innovation, disaster resilience, and aged care coordination.

Differentiator

Problem solved

Functional benefit

Products and services

• HealthPathways

Segments8 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators1 record

Recent moves1 record

Expansion highlights4 records

Direct peers

• Darling Downs and West Moreton PHN: A neighbouring Queensland Primary Health Network with a near-identical federally-funded commissioning model, operating HealthPathways and similar priority programs across regional and rural Queensland.
• Brisbane North PHN: An Australian Primary Health Network operating in the Brisbane North region with the same federally-commissioned primary care coordination mandate, similar funding model from the Australian Government Department of Health, and an overlapping service portfolio including HealthPathways, mental health commissioning, and priority population programs.
• Hunter New England and Central Coast PHN: A large NSW Primary Health Network with a comparable federally-funded commissioning mandate covering mixed metropolitan, regional, rural and remote populations, and operating HealthPathways and similar priority area programs.
• South Western Sydney PHN: A NSW Primary Health Network with a similarly diverse population including significant multicultural communities, operating the federally-commissioned model with comparable priority area programs.
• North Western Melbourne PHN: A large metropolitan and regional Primary Health Network in Victoria operating the same federally-commissioned primary care coordination model, including HealthPathways, mental health and AOD commissioning, and multicultural and Indigenous health programs.
• Western Queensland PHN: A Queensland Primary Health Network serving remote and very remote communities under the same federal commissioning framework, with comparable focus on rural and Indigenous health access.

Broad incumbents

• Healthdirect Australia: A national government-funded health information and virtual care service provider that supports consumers and clinicians across Australia, including through telehealth and health navigation services that overlap with the consumer-facing Find the Right Care offering from Country to Coast Queensland PHNs.
• National Aboriginal Community Controlled Health Organisation (NACCHO): The national peak body for Aboriginal and Torres Strait Islander community-controlled health organisations, which Country to Coast Queensland partners with and serves as a comparable federally-funded stakeholder in Indigenous primary healthcare delivery.
• Australian Digital Health Agency: The Australian Government agency responsible for national digital health strategy, including My Health Record, that operates alongside PHNs and influences the digital health platform ecosystem in which Country to Coast Queensland's HealthPathways and Quality Improvement Hub sit.

Emerging players

• Streamliners New Zealand: A New Zealand-based health content and digital pathway organization that develops and maintains HealthPathways content used by PHNs across Australia and New Zealand, making it a direct technology and content partner underlying Country to Coast Queensland's HealthPathways platform.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/ourphn
• LinkedInlinkedin.com/company/countrytocoastqld
• Xx.com/ourphn

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Central Queensland, Wide Bay, Sunshine Coast PHN