Crossroads Property Management
Crossroads Property Management is a privately held residential property management firm founded in 1984, managing single-family and small multifamily rentals for individual and small-portfolio owners across Pennsylvania, Maryland, Delaware, and Houston, Texas via AppFolio-powered owner and tenant portals.
- Company typePrivate
- Founded1984
- HeadquartersLancaster, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Crossroads Property Management does
Crossroads Property Management, Inc. is a privately held residential property management firm founded in 1984 by Brian K. Fulmer, headquartered at 1860 Charter Ln, Suite 102, Lancaster, Pennsylvania, with a secondary office at 16107 Kensington Dr #127, Sugar Land, Texas. The company manages single-family homes, townhomes, condos, apartments, and select light commercial properties on behalf of individual and small-portfolio property owners across south-central Pennsylvania (Lancaster, York, Harrisburg, Chester and Berks counties), Maryland, Delaware, and the Houston, Texas metro. Approximately one-third of managed owners reside out of state or out of country, making remote owner servicing a material feature of the business.
Service offerings are organized into a modular stack: Full Management (monthly fees of 8-11% with leasing fees of 50-100% of first month's rent), Rental Only tenant placement (100% of first month's rent), on-call Maintenance and repairs, Short-Term/Oversight Management (for foreclosures, estates, military, missionaries, and snowbirds), and Court-Appointed Receiver Management. Pricing mixes recurring subscription-like management fees with transactional leasing placement fees and professional-services maintenance revenue.
The firm runs its operations on AppFolio Property Manager as its core technology platform, which supports an online owner portal (24/7 financial statements, electronic direct deposit) and a tenant portal (online rent payment, maintenance request submission, automatic payment and reminders). GTM is sales-led and relationship-driven, complemented by organic social (Facebook), SEO-optimized rental listings, and paid online advertising across multiple listing websites. The company carries no intellectual property, no patents, no disclosed APIs, no mobile app, and no AI/ML capabilities of its own.
Crossroads Property Management firmographics
Firmographics- Name
- Crossroads Property Management
- Legal name
- Crossroads Property Management, Inc.
- Website
- https://crossroadsproperty.com
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Crossroads Property Management is a privately held residential property management firm founded in 1984, managing single-family and small multifamily rentals for individual and small-portfolio owners across Pennsylvania, Maryland, Delaware, and Houston, Texas via AppFolio-powered owner and tenant portals.
- Ownership category
- akta.pro rank
Crossroads Property Management industry classification
Industry- Product category
- Residential Property Management
- NAICS
- Residential Property Managers (531311), Nonresidential Property Managers (531312), Real Estate Property Managers (53131)
- SIC
- Real Estate Agents & Managers (For Others) (6531), Services-To Dwellings & Other Buildings (7340)
- akta.pro primary industry
- Mixed-Use Property Management (BPAJAGAE)
Keywords
Where Crossroads Property Management is headquartered
LocationHeadquarters
- HQ city
- Lancaster
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Crossroads Property Management business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Full Management Fees: Property owners who do not want to be involved in day-to-day management pay monthly management fees. Rates generally range from 8 to 11% per month.
- Leasing/Tenant Placement Fees: Fees charged for tenant placement services. Full management rental fees range from 50% to 100% of the first month's rent with a minimum fee. Rental-only service charges 100% of the first month's rent.
- Maintenance Services: On-call maintenance, general property repairs, and property improvements. Also offered as a standalone backup service for owners who manage their own properties.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Full Management: 8-11% per month with rental fees of 50-100% of first month's rent |
| Transaction based/ take rate | Pay-as-you-go | Rental Only Service: 100% of first month's rent |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels3 records
Crossroads Property Management product offering
Product offeringCore offering
Crossroads Property Management provides full-service residential and small-commercial property management for property owners, covering tenant placement, rent collection, bill payments, maintenance, inspections, financial reporting, and electronic owner disbursements. The firm offers tiered engagement options — Full Management (8-11% of monthly rent), Rental-Only tenant placement (~100% of first month's rent), Maintenance-Only backup service, Short-Term/Oversight Management for temporarily absent owners, and Court-Appointed Receiver Management for foreclosure and business-dispute proceedings.
Product overview
Crossroads Property Management offers a suite of property management services as a unified service offering rather than a software platform. The core service portfolio includes Full Management (with 8-11% monthly fees), Rental Only Service (tenant placement at 100% of first month's rent), Maintenance Services, Short Term/Oversight Management, and Receiver Management for foreclosures. The company operates complementary digital portals for tenants (maintenance requests, online rent payment) and owners (statements, financial reporting, electronic payments), enabling 24/7 access to property performance data. All services are built around a property management software platform, with operations spanning residential homes, townhomes, condos, apartments, and light commercial properties across Pennsylvania, Maryland, Delaware, and Texas.
Differentiator
Problem solved
Functional benefit
Products and services
- Full Management Services Comprehensive property management service for owners who do not want to be involved in day-to-day operations. Includes leasing via online advertising, monthly rent collection, bill payments, online owner statements, and electronic payments to owner bank accounts. Management fees generally range from 8-11% per month; rental fees 50-100% of first month's rent with a minimum fee.
- Rental Only Service Tenant placement service for property owners who manage their own rent collections and repairs but need assistance renting vacant units. Rates are generally 100% of the first month's rent.
- Maintenance Services On-call maintenance, general property repairs, and property improvements. Also offered as a standalone backup option for owners who manage their own properties.
- Short Term/Oversight Management
Companies that use Crossroads Property Management
Customer profileSegments3 records
Ideal customer profiles3 records
Crossroads Property Management technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Crossroads Property Management partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- AppFoliocoreCrossroads Property Management uses AppFolio Property Manager as their property management software platform. The company logo appears on their website footer indicating this technology partnership for property management operations.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
Crossroads Property Management competitors and assessment
Company assessmentEmerging players
- Renters Warehouse: Single-family rental-focused property manager with a service-rather-than-tech model targeting individual and small-portfolio landlords; closest emerging-player analog to Crossroads' small multi-state SFR and small multifamily services.
- Hemlane: Tech-enabled residential property management platform combining software with local agent services for small landlords; competes for the same SMB-owner customer and partially overlaps on tenant placement and basic management service tiers.
Broad incumbents
- Bell Partners: U.S. multifamily and residential property management company operating on a fee-based management model across multiple regions; comparable as an incumbent regional-multimarket PM operating on similar revenue streams (management fees, leasing fees, ancillary services).
- Lincoln Property Company: Large diversified real estate services and property management firm with a sizable residential management arm; broader geographic and product footprint but comparable in the recurring percentage-based management fee and tenant placement revenue model.
- Greystar Real Estate Partners: Largest U.S. apartment and rental property manager (multifamily focus) operating nationally; illustrates the scale ceiling and consolidation direction of the PM industry and is comparable in the property management function though much larger and more multifamily-tilted than Crossroads.
- FirstService Residential: One of the largest North American residential property managers with a broad portfolio spanning HOA, condo, and rental management; broader in scope than Crossroads but most directly comparable as a residential PM competitor pursuing tiered full-service and ancillary fee streams.
- JLL Residential (Jones Lang LaSalle): Global real estate services firm with a residential property management practice serving institutional and individual investors; broader scope and more institutional client base but directly comparable in the recurring PM fee business model.
Direct peers
- Real Property Management: National residential property management franchise with thousands of units under management across multiple U.S. markets; comparable to Crossroads in single-family and small multifamily focus, recurring percentage-based management fee model, and service tiers including tenant placement and maintenance.
- Property Management Inc. (PMI): Residential property management franchise network offering full-service management, tenant placement, and maintenance to owners of single-family and small multifamily rentals; directly comparable operating model and fee structure to Crossroads' offering.
Others
- AppFolio: Property management software platform and Crossroads' named core technology partner (appears in website footer); adjacent ecosystem player providing the operating system underlying the firm's day-to-day PM workflows.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Crossroads Property Management social profiles
Digital presenceCrossroads Property Management financial estimates
Financial estimateRevenue estimate
Valuation estimate
Crossroads Property Management leadership team
Management profileNumber of profiles
Profiles3 records
Crossroads Property Management funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Crossroads Property Management M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Crossroads Property Management
What does Crossroads Property Management do?
Crossroads Property Management provides full-service residential and small-commercial property management for property owners, covering tenant placement, rent collection, bill payments, maintenance, inspections, financial reporting, and electronic owner disbursements. The firm offers tiered engagement options — Full Management (8-11% of monthly rent), Rental-Only tenant placement (~100% of first month's rent), Maintenance-Only backup service, Short-Term/Oversight Management for temporarily absent owners, and Court-Appointed Receiver Management for foreclosure and business-dispute proceedings.
Is Crossroads Property Management a public or private company?
Crossroads Property Management is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Crossroads Property Management founded?
Crossroads Property Management was founded in 1984. It employs 11 to 50 people.
Where is Crossroads Property Management based?
Crossroads Property Management is headquartered in Lancaster, United States, in the North America region.
How does Crossroads Property Management make money?
Three revenue lines are on record. Full Management Fees are the primary driver. The others are leasing/Tenant Placement Fees and maintenance Services.
Who are Crossroads Property Management's main competitors?
Emerging players on record are Renters Warehouse and Hemlane. Broad incumbents are Bell Partners, Lincoln Property Company, Greystar Real Estate Partners, FirstService Residential and JLL Residential (Jones Lang LaSalle). Direct peers are Real Property Management and Property Management Inc. (PMI). AppFolio is listed as an others.
Does Crossroads Property Management have an API?
No public API is recorded for Crossroads Property Management.
What industry is Crossroads Property Management in?
Crossroads Property Management's product category is Residential Property Management. Its primary akta.pro industry code is BPAJAGAE, Mixed-Use Property Management. Its NAICS code is 531311 and its SIC code is 6531.