What SNT Group does

SNT Group is a privately held UK-based outsourcing consultancy founded in 2003 and headquartered in Leeds, operating a multi-brand portfolio of business support services spanning business process outsourcing, IT outsourcing, cloud hosting, facility maintenance, accountancy, asset leasing, insurance, and telemarketing. The company serves SMEs (including sub-150-user businesses), enterprise clients of 150+ users, public sector organisations, and employers of all sizes through wholly-owned subsidiaries including SNT Solutions & SNT Cloud (managed IT, cloud hosting, and SaaS), SNT BPO (financial process outsourcing, payroll outsourcing, IT outsourcing), DH Group (electrical, fire, and security services), SNT Accountants, SNT Airbox (managed WiFi hotspots for leisure and retail), SNT eMotion (bespoke software), SNT Leasing, and InTelemarketing. The technology platform rests on a proprietary SNTnet network spanning 40+ data centres across the UK, US, and Europe with claimed 100% uptime and full redundancy, plus internally developed enterprise software including SNT Matrix CRM, SNT Document Management, SNT Email Archive, and the SNT eMotion applications suite, backed by ISO 27001, PCI DSS, and ISO 9001 certifications.

The business model is predominantly managed services and subscription-based recurring revenue with bespoke quote-based pricing determined through client consultation. The go-to-market motion is direct enterprise field sales combined with inside sales for mid-market accounts, with no disclosed partner channel of material scale. SNT's stated strategy is vendor consolidation: bundling IT outsourcing, BPO, facility maintenance, and financial services under one group so that clients access multiple business functions through a single supplier. Quantified client outcomes claimed include 30–40% IT cost reductions, 30–60% productivity improvements from Six Sigma/LEAN frameworks, and 42,000+ B2B appointments per year delivered by InTelemarketing.

Since 2007 the company has pursued a roll-up acquisition strategy, adding SNT Consulting (2007), SNT Electrical (2011/12), SNT Accountants (2014), additional Fire & Security businesses (2015), and InTelemarketing (2016), while establishing SNT Cloud and SNT eMotion as independent divisions. Ownership remains founder-led under CEO John Kerr with no disclosed external institutional investment. The firm operates regional offices in Leeds, London, Brighton, Norfolk, and North Yorkshire.

Name

SNT Group

Legal name

SNT Group

Website

https://snt-group.co.uk

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

101–250 employees

Short description

SNT Group is a UK-based, privately held outsourcing consultancy providing integrated business support services — including BPO, IT outsourcing, cloud hosting, facility maintenance, accountancy, and telemarketing — to SMEs, enterprises, and public sector clients through multiple subsidiary brands.

Ownership category

akta.pro rank

Product category

Business Process Outsourcing Services

NAICS

Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Security Systems Services (except Locksmiths) (561621), Other Scientific and Technical Consulting Services (54169)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742), Services-Computer Processing & Data Preparation (7374), Services-Help Supply Services (7363)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

Keywords

• Business process outsourcing
• IT infrastructure outsourcing
• Cloud hosting services
• Facility maintenance services
• Enterprise software solutions

Headquarters

HQ city

Leeds

HQ country

United Kingdom

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Business Process Outsourcing: Comprehensive BPO services including Business Process Outsourcing, Financial Process Outsourcing, and Payroll Process Outsourcing. Revenue generated through service contracts with clients engaging at every level of process management, leveraging skilled personnel and technology to drive business performance.
2. IT/Technology Outsourcing: IT infrastructure outsourcing services including IT as a Service (ITaaS), managed workstations, and full IT management. Delivered through managed service agreements with predictable monthly costs, providing hardware, software licensing, and support.
3. Technology Solutions: Cloud hosting services (public, private, hybrid), dedicated virtualisation, virtual desktop infrastructure, and SaaS offerings including email and integrated cloud solutions.
4. Asset Leasing: IT hardware, software, vehicle, and plant leasing solutions providing tax-efficient funding with fixed repayments and rates. Offered as complementary product to other SNT Group services.
5. Insurance Products: Range of insurance solutions including ETI & GAP insurance, IT asset insurance, fleet insurance management, and general business insurance.
6. Facility Maintenance Services: Electrical services, fire protection, security systems, and maintenance services including design, installation and maintenance capabilities for industrial, commercial and residential properties.
7. Software Solutions: Bespoke software development, web software development, mobile app development, and integration services delivered through SNT eMotion and SNT Solutions divisions.
8. Telemarketing Services: Inbound and outbound telemarketing services including appointment setting, lead generation, customer service, and sales support.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

SNT Group is an outsourcing consultancy providing integrated business support services including Business Process Outsourcing (BPO), Financial Process Outsourcing, Payroll Outsourcing, and Technology Outsourcing (ITaaS). It also delivers cloud hosting, bespoke enterprise software (SNT Matrix CRM, Document Management, Email Archive), facility maintenance (electrical, fire protection, security), and financial services (accountancy, asset leasing, business insurance). Services are supported by the proprietary SNTnet network and ISO 27001 / PCI DSS / ISO 9001 certified delivery centres.

Product overview

SNT Group is a diversified business support organization offering a multi-brand portfolio of technology, outsourcing, facility maintenance, and financial services. The core technology division (SNT Solutions & SNT Cloud) provides IT outsourcing, cloud hosting (public, private, hybrid), and the SNT eMotion software suite including SNT Matrix CRM, Document Management, and Email Archive. The outsourcing division offers Business Process Outsourcing, Financial Process Outsourcing, Payroll Outsourcing, Technology Outsourcing (ITaaS), and telemarketing services (InTelemarketing). Facility maintenance is delivered through the DH Group brand covering electrical services, fire protection, and security systems. Financial services include Accountancy Services, Asset Leasing, and Business Insurance. The products operate as complementary integrated services designed to provide clients with a fully integrated portfolio of business support solutions.

Differentiator

Problem solved

Functional benefit

Brands

• SNT Matrix CRM: Fully integrated middleware customer relationship management, with integration to ERP and MRP solutions
• SNT Document Management
• SNT Email Archive
• SNT eMotion Software
• SNT Cloud
• DH Group
• InTelemarketing

Products and services

• SNT Business Process Outsourcing (BPO) 24x7 business process outsourcing delivered from global delivery centres, covering customer service, sales, finance, HR, and technology processes for enterprise and SME clients.
• Financial Process Outsourcing (FPO) Finance and accounting outsourcing covering accounts receivable, accounts payable, general ledger, management reporting, payroll processing, and statutory compliance for businesses.
• Payroll Outsourcing Full-service payroll processing including web-based portal management, PAYE/HR compliance, tax returns, and international payroll services for UK and international employers.
• Technology Outsourcing (ITaaS) IT infrastructure outsourcing providing managed workstations, IT as a Service, on-premises and cloud solutions with hardware, licensing, and support under managed service agreements.
• Inbound Telemarketing Inbound call handling with integrated telephony solutions acting as reception, data acquisition, and query management for B2B clients.
• Outbound Telemarketing B2B appointment setting services focused on qualified appointments, with the InTelemarketing division making over 42,000 appointments per year for clients.
• Cloud Technology (Cloud Hosting) Cloud hosting services including public cloud, private cloud, hybrid hosting, virtual datacenter, dedicated hosts, and VDI with 100% SLA, 24/7/365 support, and ISO 27001 data centre accreditation.
• Electrical Services Electrical design, installation, LED lighting, low voltage distribution, maintenance, inspection, testing, and green energy solutions including photovoltaics for commercial and industrial premises.
• Fire Protection Fire prevention, risk assessment, fire alarm systems, detection, extinguishers, emergency lighting, fire door inspection, and maintenance services under the DH Group brand.
• Security Systems Access control, CCTV systems with monitoring, and intruder alarm systems provided as part of integrated fire and security solutions.
• Accountancy Services Full accountancy practice providing annual accounts, tax returns, VAT, bookkeeping, payroll, and business growth support with cloud-hosted software under the SNT Accountants brand for SME clients.
• Asset Leasing Tax-efficient equipment leasing for IT hardware, software, vehicles, and plant with fixed repayments and rates, offered as a complementary financial product to other SNT Group services.
• Business Insurance Range of insurance solutions including ETI, GAP, IT asset, fleet, and general business insurance with web-based management portal support.
• SNT Matrix CRM Proprietary middleware customer relationship management solution with ERP and MRP integration, linking business processes across the enterprise.
• SNT Document Management Enterprise document management solution with full web-based access, indexing, and robust document storage for businesses of all sizes.
• SNT Email Archive Integrated e-discovery and CRM-integrated email archive solution for email sharing on demand with business logic processing capabilities.

Quantifiable outcome

• 30-40% average cost reductions on IT services
• +3 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Wilf Ward Family TrustcoreOthersCharitable partnership providing comprehensive support to a community organisation supporting people with learning and physical disabilities. SNT Group provides IT equipment donations, software platforms for communication, business process re-engineering, helpdesk support, web-based management platforms, and IT & management consultancy services entirely on a charitable basis. Partnership includes CEO-level engagement and ongoing commitment to the local community near SNT's headquarters.
• Wilf Ward Family TrustminorOthersSNT OneWorld Foundation works closely with the charity sector supporting charitable organisations throughout the world with fundraising and support through corporate responsibility and aid initiatives.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Serco Group plc: Large UK-based public services outsourcer spanning BPO, facility, and IT — overlaps with SNT's integrated BPO/facility model at significantly greater scale and breadth.
• Capgemini UK: Large global IT services and BPO firm with UK delivery — broad incumbent overlap with SNT's IT outsourcing, software, and BPO portfolio at much larger scale.

Direct peers

• Computacenter plc: UK-headquartered enterprise IT infrastructure outsourcing and managed services provider — closely comparable to SNT Solutions' IT outsourcing, cloud, and managed workstation offerings for enterprise clients.
• Mitie Group plc: UK facilities management and technical services group covering electrical, fire, and security — directly comparable to SNT's DH Group / SNT Electrical facility maintenance division.
• MHR: UK-focused payroll, HR, and financial process outsourcing specialist — directly comparable to SNT's payroll and financial process outsourcing modules.
• FDM Group: UK-listed IT services and outsourcing firm providing managed services, recruitment, and BPO-style delivery — comparable mid-market UK IT outsourcing peer.
• Daisy Corporate Services (DXC UK): UK IT managed services, cloud, and connectivity provider serving SME and mid-market clients — directly comparable to SNT's IT outsourcing and cloud hosting proposition.
• Capita plc: Large UK-based outsourcing and BPO group providing IT services, business process management, and consulting to public and private-sector clients — directly comparable to SNT's core BPO + IT outsourcing proposition, but at materially greater scale.
• Civica: UK-focused outsourcing and SaaS provider to the public sector covering IT services, payroll, and process outsourcing — comparable to SNT's public-sector IT/BPO workloads.
• Sopra Steria (UK): European IT services and outsourcing group with substantial UK public-sector business — comparable to SNT's IT outsourcing, BPO, and application/integration services delivered into enterprise and government clients.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/sntgroup
• LinkedInlinkedin.com/company/snt-group

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SNT Group