What FTP Hosting does

Files.com operates a cloud-based file orchestration platform that unifies managed file transfer (MFT), SFTP/FTP/FTPS server endpoints, and file sharing into a single managed system. The platform supports native protocols including SFTP, FTP, FTPS, AS2, and WebDAV; delivers custom UDP acceleration supporting transfers up to 5 TB; and exposes inline data transformation for EDI, HL7, XML, JSON, and CSV formats. The stack includes a full REST API with seven official SDKs (Python, Ruby, Go, Java, .NET, JavaScript, PHP), a CLI, a Terraform provider, webhooks, and a Model Context Protocol (MCP) server for AI-agent integration. Native integrations number more than 50 across hyperscalers (AWS, Azure, Google Cloud), identity (Okta, Microsoft Entra ID, Auth0, Cisco Duo), storage (S3, Azure Blob/Files, OneDrive, SharePoint, Google Cloud Storage, Box, Dropbox, Wasabi, Backblaze), SIEM (Splunk, Microsoft Sentinel, Sumo Logic), and observability (Datadog, New Relic). The platform is SOC 2 Type II certified, HIPAA-eligible with BAA, GDPR/CCPA compliant, and runs across 8 global storage and compute regions for data residency.

The company serves approximately 4,000 organizations across finance, healthcare, retail, technology, consulting, and transportation — with named customers including Spirit Airlines, Equifax, KFC, Kyndryl, Bloomberg, Zillow, Cognizant, PBS, Banner Health, Mitsubishi, and CRISPR Therapeutics. Go-to-market is a dual motion: product-led growth via a 7-day free trial with no credit card required and self-service sign-up, combined with enterprise direct sales supported by dedicated Onboarding Architects and a five-day onboarding program. Pricing is SaaS subscription, starting at $199/month with usage- and feature-based tiers and quote-based enterprise pricing. The business model is recurring SaaS revenue with no disclosed funding rounds, ownership structure, or revenue figures in the source material. For 2025, the company holds G2 Leader, Best Results, Best Usability, and Best Relationship badges in Managed File Transfer and Easiest Setup in iPaaS, and maintains verified partner status with AWS, Google Cloud, and Microsoft.

Name

FTP Hosting

Legal name

Files.com

Website

https://ftphosting.net

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1–10 employees

Short description

Files.com runs a cloud-based file orchestration platform unifying managed file transfer, SFTP/FTP servers, and secure file sharing for 4,000+ organizations across finance, healthcare, retail, and transportation, with SOC 2 Type II and HIPAA compliance.

Ownership category

akta.pro rank

Headquarters

HQ city

Carol Stream

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Infrastructure, Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Subscription-based SaaS: Cloud-based file orchestration platform with subscription pricing. Entry point starting at $199/month. Revenue generated through recurring SaaS subscriptions with tiered pricing based on usage and features.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

FTP Hosting provides secure FTP hosting services for file sharing and management, supporting SFTP, FTPS, and FTPES protocols. The service enables businesses and individuals to transfer files securely over encrypted connections, replacing the need for self-managed FTP servers.

Product overview

Files.com is a unified cloud-based file orchestration platform that combines managed file transfer (MFT), SFTP/FTP servers, and file sharing into a single system. The platform includes the core Files.com platform plus integrated capabilities: Cloud SFTP/FTP/MFT Server for protocol-based transfers, File Sharing & Collaboration with branded portals, Fast File Transfer with acceleration up to 5TB, Automation & Workflows for trigger-based processing, Data Transformation & Format Conversion for EDI/HL7/XML/JSON/CSV, Desktop Drive & File Server Replacement with native apps, AS2 & EDI Integration for B2B exchanges, Online Document Editor, Audit Log, PGP/GPG Encryption, REST API with seven SDKs, Files.com Agent for UDP acceleration, and CLI/Terraform provider. The platform connects to 50+ cloud storage and enterprise systems natively.

Differentiator

Problem solved

Functional benefit

Products and services

• FTP Hosting Service Secure FTP hosting service enabling file sharing and management with support for SFTP, FTPS, and FTPES encrypted protocols for businesses and individuals needing managed file transfer infrastructure.
• SFTP Hosting Secure Shell File Transfer Protocol (SFTP) hosting service providing encrypted file transfer capabilities over SSH for secure remote file management.
• FTPS Hosting FTP Secure (FTPS) hosting service providing FTP protocol with SSL/TLS encryption for secure file transfer with broad compatibility across enterprise systems.
• FTPES Hosting

Quantifiable outcome

• Loan disbursement window reduced from 15 minutes to 5 minutes
• +6 more outcomes

Named customers26 records

Segments5 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration44 records

Feature9 records

Partnerships

18 partnerships are on record, tiered core and peripheral.

• AWS (Amazon Web Services)coreTechnology or IntegrationVerified AWS Partner. Native integration with Amazon S3, Amazon SNS, and AWS ecosystem for seamless cloud storage and notification integration.
• Google CloudcoreTechnology or IntegrationVerified Google Cloud Partner. Native integrations with Google Cloud Storage, Google Drive, and Google Pub/Sub for cloud-native file operations.
• Microsoft AzurecoreTechnology or IntegrationVerified Microsoft Partner. Native integrations with Azure Blob Storage, Azure Files, Microsoft OneDrive, SharePoint, Microsoft Teams, and Microsoft Sentinel.
• OktacoreTechnology or IntegrationNative integration with Okta for SSO authentication and identity management.
• Microsoft Entra ID (Azure AD)coreTechnology or IntegrationNative integration with Microsoft Entra ID for SSO, SCIM provisioning, and Azure Active Directory integration.
• BoxcoreTechnology or IntegrationNative integration with Box cloud storage platform for enterprise collaboration.
• DropboxcoreTechnology or IntegrationNative integration with Dropbox for cloud storage and file sharing.
• SlackperipheralTechnology or IntegrationNative integration with Slack for notifications and workflow automation.
• SalesforceperipheralTechnology or IntegrationIntegration with Salesforce ecosystem for business workflow automation.
• MuleSoftperipheralTechnology or IntegrationIntegration with MuleSoft for enterprise iPaaS connectivity.
• BoomiperipheralTechnology or IntegrationIntegration with Boomi for cloud integration platform connectivity.
• WasabicoreTechnology or IntegrationNative integration with Wasabi hot cloud storage.
• Backblaze B2coreTechnology or IntegrationNative integration with Backblaze B2 cloud storage.
• SplunkperipheralTechnology or IntegrationIntegration with Splunk for SIEM and log analytics.
• DatadogperipheralTechnology or IntegrationIntegration with Datadog for monitoring and observability.
• New RelicperipheralTechnology or IntegrationIntegration with New Relic for application performance monitoring.
• Power AutomateperipheralTechnology or IntegrationIntegration with Microsoft Power Automate for workflow automation.
• Akamai LinodeperipheralTechnology or IntegrationIntegration with Akamai Linode for cloud infrastructure.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Box: Enterprise cloud content management and file sharing platform. Files.com names Box as one of the file-sharing tools it replaces and has a native Box integration (mutual partner and competitor).
• Globalscape EFT (Fortra): Enterprise MFT product within Fortra's portfolio, including the Enhanced File Transfer server. Files.com cites Orvis as a customer that replaced Globalscape.
• GoAnywhere MFT (Fortra): Enterprise MFT platform owned by Fortra, offering managed SFTP/FTP and automation features directly comparable to Files.com's core MFT server offering.
• MOVEit (Progress Software): Widely deployed MFT platform with native SFTP/FTP/AS2. Files.com positions directly against MOVEit; the 2023 MOVEit zero-day breach created a major replacement opportunity that Files.com explicitly targets.
• AWS Transfer Family: Amazon's fully managed SFTP, FTPS, and FTP service backed by S3 — Files.com explicitly names it as a competitor it replaces. Targets the same managed file-transfer workload with hyperscaler-native pricing and integrations.
• Egnyte: Cloud-native enterprise file sharing and collaboration platform with governance and compliance features; competes with Files.com for regulated vertical customers on file server replacement.
• Citrix ShareFile: Secure file sharing and transfer platform for SMB and mid-market; explicitly listed by Files.com as a tool it consolidates/replaces, with overlapping customer base.
• IBM Aspera: High-speed, large-file transfer platform using proprietary UDP acceleration — the same capability Files.com matches with its custom UDP-accelerating Agent. Direct competitor in media, scientific, and large-file workflows.
• IBM Sterling File Gateway / Sterling MFT: Long-standing enterprise MFT platform and incumbent in regulated industries. Files.com cites multiple wins (e.g., Earnest) replacing Sterling, putting them in head-to-head enterprise MFT evaluations.
• Axway (Cleo): MFT and B2B integration platform; Cleo's acquisition of Axway's MFT line strengthens its position as a Files.com competitor in regulated enterprise file transfer.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/ftp-hosting

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FTP Hosting