Artisan
Artisan (アーティサン株式会社) is a Japanese software and consulting firm that delivers GTFS/GTFS-RT compliant transit DX solutions (bus location, dispatch, route search) and Microsoft Cloud services (SharePoint, Power Platform) to municipalities, transit operators, and government agencies across Japan.
- Company typePrivate
- Founded2014
- HeadquartersChofu, Japan
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Artisan does
Artisan Inc. (アーティサン株式会社) is a private Japanese software and consulting firm founded in July 2014 and headquartered in Chofu, Tokyo, with 11–50 employees. The company operates two distinct business segments targeting Japanese public-sector and enterprise clients. The Mobility/MaaS segment delivers the Busyohou (バス予報) suite of public transit DX solutions built on GTFS/GTFS-RT international standards, including a real-time GPS-based bus location system, on-demand bus reservation/dispatch, GTFS data creation support (Makasete GTFS), a GTFS-RT alert delivery tool (Kantan Alert, co-developed with MoDip LLC), and route search services. Customers in this segment are predominantly Japanese municipalities and transit operators (Nagoya City, Nagano Prefecture Public Transit Activation Council, Zama, Tokorozawa, Tokai, Taketoyo, Yamaguchi, Setouchi, and others). The Microsoft Cloud segment provides SharePoint modernization and customization (including proprietary X-SP Feature and X-SP Design extension packages built on SharePoint Framework), Power Platform (Power Apps, Power Automate, Copilot Studio) implementation, insourcing support, and DX human-resources training programs for government ministries and private enterprises. The company holds unified qualification for all Japanese government ministries and obtained ISO/IEC 27001:2022 ISMS certification in March 2026.
The revenue model combines subscription-based SaaS (Busyohou and Kantan Alert, including multi-year municipal contracts with tiered pricing) and professional services (SharePoint consulting, Power Platform development, DX support) delivered via direct sales consultation with a remote-first delivery model. A Microsoft Power Apps / Power Automate Partner since 2024, Artisan's technical bench is reinforced by Microsoft Most Valuable Professional credentials (Kotonet, 2025). The company is founder/management-owned with no external funding or parent entity disclosed, and operates exclusively within Japan with no global footprint.
Artisan firmographics
Firmographics- Name
- Artisan
- Legal name
- アーティサン株式会社
- Website
- https://artisan.jp.net
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Artisan (アーティサン株式会社) is a Japanese software and consulting firm that delivers GTFS/GTFS-RT compliant transit DX solutions (bus location, dispatch, route search) and Microsoft Cloud services (SharePoint, Power Platform) to municipalities, transit operators, and government agencies across Japan.
- Ownership category
- akta.pro rank
Artisan industry classification
Industry- Product category
- Public Transit Software & Microsoft Cloud Services
- NAICS
- Custom Computer Programming Services (541511), Software Publishers (5132), Computer Systems Design Services (541512)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Public Transit MaaS Integration Platforms (GTFS/RT, APIs, Real-Time Ops Feeds) (THADALAE)
- akta.pro secondary industries
- Transit, Traffic & Mobility Data Platforms (BPAMANAH), Developer Experience Platforms for Enterprise (IDEs, CI/CD, Dev Portals) (HDAEAKAI)
Keywords
Where Artisan is headquartered
LocationHeadquarters
- HQ city
- Chofu
- HQ country
- Japan
- HQ region
- Asia
Offices1 record
Markets served
Artisan business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- MaaS/Mobility Solutions: Bus location system 'Bus Yohou' and related transit solutions provided to municipalities and transportation operators. Subscription-based model with various contract terms including multi-year arrangements.
- Microsoft Cloud Services: SharePoint consulting, Power Platform development, DX support services for government and enterprise clients. Professional services model with consulting, development, and training components.
- Kantan Alert Service: GTFS-RT based transit information delivery service with tiered pricing based on contract duration. Initial free trial followed by paid subscription model.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | 1-month trial - Free |
| Subscription | Pay-as-you-go | 6-month contract for Kantan Alert |
| Subscription | Annual | 1-year contract for Kantan Alert |
| Subscription | Multi-year contract | 2-year contract for Kantan Alert |
| Subscription | Multi-year contract | 5-year contract for Kantan Alert |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
Artisan product offering
Product offeringCore offering
Artisan sells two product lines. Its Mobility/MaaS suite centers on the バス予報 (Busyohou) bus location system and related services (On-demand Bus Forecast, Makasete GTFS data creation, Kantan Alert real-time GTFS-RT delivery, and Route Search), all built on GTFS/GTFS-RT standards and designed for municipalities and bus operators. Its Microsoft Cloud suite provides SharePoint modernization and proprietary X-SP Feature / X-SP Design extensions, plus Power Platform (Power Apps, Power Automate, Copilot Studio) consulting, government DX support, insourcing support, and DX training for enterprises and government agencies.
Product overview
Artisan (アーティサン株式会社) operates two distinct business segments: (1) Mobility/MaaS business providing the バス予報 (Busyohou) suite of public transit DX solutions — including the core bus location system, オンデマンド bus reservation dispatch, GTFS data creation support (まかせてGTFS), real-time alert delivery (かんたんAlert), and route search services (バス予報 乗換案内), all built on GTFS/GTFS-RT international standards; and (2) Microsoft Cloud business delivering SharePoint modernization, customization, and operational support services, including the X-SP Feature (functional extensions) and X-SP Design (visual design extensions) add-on product lines, plus Power Platform (Power Apps, Power Automate, Copilot Studio) consulting, development, insourcing support, and DX training services targeting both enterprise and government clients.
Differentiator
Problem solved
Functional benefit
Brands
- バス予報 (Busyohou): バスロケーションシステム。バスの現在地・到着予測をリアルタイムで 제공하는シンプルなツール。
- オンデマンド バス予報
- まかせてGTFS
- かんたんAlert
- バス予報 乗換案内
- X-SP Feature
- X-SP Design
- SharePoint伴走パートナーサービス
- DX人材育成プログラム
Products and services
- Bus Forecast (バス予報 / Busyohou) Bus location system (バスロケーションシステム) providing real-time bus GPS tracking, arrival time predictions, and operational information display for municipal and private transit operators. GTFS/GTFS-RT compliant, accessible via smartphone browser without app download, and supports LINE notifications and Google Maps data integration.
- On-demand Bus Forecast (オンデマンド バス予報) On-demand reservation and dispatch system for public transit, jointly developed with local governments, offering low-cost and short-delivery deployment of demand-responsive transit services that complement fixed-route bus operations.
- Makasete GTFS (まかせてGTFS) GTFS and GTFS-JP data creation and maintenance support service that assists transit operators in generating, publishing (including to Google Maps), and managing standardized public transit schedule and route data.
- Kantan Alert (かんたんAlert)
Quantifiable outcome
- Bus arrival prediction accuracy enabled through GTFS-RT compliant real-time data delivery
- +1 more outcomes
Companies that use Artisan
Customer profileNamed customers8 records
Segments3 records
Ideal customer profiles3 records
Artisan technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability2 records
Feature4 records
Artisan partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- 合同会社MoDip (MoDip LLC)coreCo-development partner for GTFS realtime (GTFS-RT) Service Alert format information delivery tool 'Kantan Alert'. MoDip, led by Kenji Morohoshi, specializes in GTFS data promotion in Japan. The partnership enables joint product development combining MoDip's GTFS expertise with Artisan's system development capabilities.
Scale indicators4 records
Recent moves9 records
Expansion highlights6 records
Artisan competitors and assessment
Company assessmentBroad incumbents
- Moovit: Global MaaS / public transit data platform present in Japan and used by major transit agencies worldwide. Broad incumbent comparable on GTFS-aligned transit-data delivery and consumer/transit MaaS apps, though with much greater global scale.
- Optibus: Global AI-driven platform for public transit operations planning, scheduling, and real-time management. Comparable at the level of GTFS-adjacent transit operations software serving bus and municipal operators.
- Aisin (公共交通/MaaS initiatives): Major Japanese automotive supplier with publicly discussed public-transit MaaS and Smart City initiatives. Adjacent comparison for Artisan's bus location / mobility data play given its deeper technical resources and enterprise relationships in Japan.
Direct peers
- AvePoint: Global Microsoft-ecosystem ISV providing SharePoint, Power Platform, and Microsoft 365 add-ons and modernization tooling. Direct comparable to Artisan's X-SP Feature/Design and SharePoint/Power Platform consulting line on a much larger enterprise scale.
- Georepublic: Japan-based MaaS and smart-mobility consultancy with deep GTFS and open-data expertise. Comparable as a competing Japanese vendor offering transit data consulting and MaaS implementation services to the same municipality and operator buyer group.
- MoDip (合同会社MoDip): Tokyo-based Japanese GTFS data promotion specialist led by Kenji Morohoshi, the leading GTFS promoter in Japan. Directly comparable as a co-developer and adjacent specialist competing for the same GTFS-JP standardization mandate with municipal transit operators.
- NAVITIME JAPAN (ナビタイムジャパン): Japan's largest domestic MaaS / multimodal transit navigation platform serving both consumer route-search and municipality/operator data needs. Directly comparable in providing GTFS-aligned transit data, route search, and MaaS platforms to Japanese government and transit-operator clients.
- Jorudan (ジョルダン): Long-standing Japanese provider of transit route search and timetable data products. Comparable as a Japanese transit-data and route-search vendor serving similar municipal and consumer use cases where Artisan's Busyohou Norikae-Annaï competes.
Emerging players
- NearMe / On-demand transit operators: Japanese on-demand transit / MaaS platform operator that partners with municipalities on demand-responsive bus services. Comparable as an emerging Japanese player in the on-demand reservation and dispatch space where Artisan sells its On-demand Busyohou product.
- Bytemark (Global Transit Technologies): Provider of mobile ticketing, real-time passenger information, and GTFS-based transit apps used by transit agencies in North America and the UK. Comparable niche peer focused on real-time transit information delivery with GTFS standards.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Artisan social profiles
Digital presenceArtisan compliance and trust
Trust signalCompliance1 record
Artisan financial estimates
Financial estimateRevenue estimate
Valuation estimate
Artisan leadership team
Management profileNumber of profiles
Profiles2 records
Artisan funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Artisan M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Artisan
What does Artisan do?
Artisan sells two product lines. Its Mobility/MaaS suite centers on the バス予報 (Busyohou) bus location system and related services (On-demand Bus Forecast, Makasete GTFS data creation, Kantan Alert real-time GTFS-RT delivery, and Route Search), all built on GTFS/GTFS-RT standards and designed for municipalities and bus operators. Its Microsoft Cloud suite provides SharePoint modernization and proprietary X-SP Feature / X-SP Design extensions, plus Power Platform (Power Apps, Power Automate, Copilot Studio) consulting, government DX support, insourcing support, and DX training for enterprises and government agencies.
Is Artisan a public or private company?
Artisan is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Artisan founded?
Artisan was founded in 2014. It employs 11 to 50 people.
Where is Artisan based?
Artisan is headquartered in Chofu, Japan, in the Asia region.
How does Artisan make money?
Three revenue lines are on record. MaaS/Mobility Solutions are the primary driver. The others are microsoft Cloud Services and kantan Alert Service.
Who are Artisan's main competitors?
Broad incumbents on record are Moovit, Optibus and Aisin (公共交通/MaaS initiatives). Direct peers are AvePoint, Georepublic, MoDip (合同会社MoDip), NAVITIME JAPAN (ナビタイムジャパン) and Jorudan (ジョルダン). Emerging players are NearMe / On-demand transit operators and Bytemark (Global Transit Technologies).
Does Artisan have an API?
No public API is recorded for Artisan.
What industry is Artisan in?
Artisan's product category is Public Transit Software & Microsoft Cloud Services. Its primary akta.pro industry code is THADALAE, Public Transit MaaS Integration Platforms (GTFS/RT, APIs, Real-Time Ops Feeds), with a secondary code of BPAMANAH, Transit, Traffic & Mobility Data Platforms. Its NAICS code is 541511 and its SIC code is 7370.