Cercanos

What Cercanos does

Cercanos is a privately held Latin American transportation and logistics company founded in 2013, headquartered in Colombia with operations across Colombia, Mexico, and Brazil. The company operates as a unified multi-service platform spanning three core lines: special passenger transport (airport transfers, corporate and executive transport, tourism), Cercanos Fulfillment (warehousing, receiving, picking, packing, labeling, dispatch, cash collection on delivery, and real-time tracking), and cargo plus last-mile delivery with zero-emission electric tricycles. The underlying stack combines an in-house fleet management and logistics tracking platform with direct e-commerce integrations to WooCommerce, Shopify, Magento, Shop.io, and a REST API, supported by four fulfillment/warehouse centers in Colombia and a mixed own-and-affiliated fleet that includes station wagons, vans, motorcycles, electric tricycles, and trucks, reported at 80% Generation 4/5 GNV.

Cercanos monetizes through transaction fees on passenger transport and cargo/last-mile services and managed-services revenue on fulfillment, with quote-based, non-publicly-disclosed pricing negotiated by service type, volume, and contract. Its go-to-market is sales-led for enterprise accounts (cargo, fulfillment, corporate shuttles, events) and direct-to-consumer for passenger bookings via WhatsApp, supplemented by a driver/vehicle affiliation program that expands capacity without proportional balance-sheet fleet investment, and a Cercanos Club membership program (with PKMs points-per-kilometer rewards) that anchors retention. The customer base spans enterprise and growth-stage accounts across e-commerce, quick commerce, fresh produce, online grocery, beverages, retail, telecom, and events — named logos include Laika, Frubana, Merqueo, Chiper, Luker, Licores, Big Cola, Tu Plaza, Ikusi, and Corferias.

The business is differentiated operationally by ISO 9001:2015 and ISO 45001:2018 certifications, Colombian Habilitación MinTransporte authorization, Superintendencia de Transporte supervision, FENALCO membership since 2018, and an eco-positioned fleet, with reported operational metrics of 936,000 safe deliveries and 56,200 passengers transported in H1 2022 and a 9.3/10 average customer satisfaction rating. No revenue, funding, or ownership data is publicly disclosed, and the most recent operational metrics available are from H1 2022.

Name

Cercanos

Legal name

Cercanos

Website

https://cercanos.co

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

251–500 employees

Short description

Cercanos is a Colombian-founded, three-country LATAM logistics and transportation company providing special passenger transport, fulfillment warehousing, and cargo/last-mile delivery with cash collection, serving enterprise and growth-stage e-commerce, retail, and corporate clients across Colombia, Mexico, and Brazil.

Ownership category

akta.pro rank

Headquarters

HQ city

Cuauhtémoc

HQ country

Mexico

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Passenger Transportation Services: Special passenger transport including airport transfers, executive transport, corporate transport, and tourism. Services provided through company fleet and affiliated drivers.
2. Cargo and Last-Mile Delivery: Merchandise delivery and collection services for businesses, including cash collection on delivery.
3. Fulfillment Services: Storage, inventory management, picking, packing, and dispatch services for e-commerce and retail businesses.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Cercanos is a Latin American logistics and transportation company that provides three core services: special passenger transportation (airport transfers, executive, corporate, and tourism transport), cargo and last-mile delivery (including zero-emission electric tricycle options and cash collection on delivery), and Cercanos Fulfillment (integrated warehousing, inventory management, picking, packing, labeling, and dispatch with real-time tracking). Operations span Colombia, Mexico, and Brazil with four national fulfillment warehouse centers.

Product overview

Cercanos is a Latin American transportation and logistics company operating as a unified multi-service platform. The core portfolio consists of three main offerings: Transporte Especial de Pasajeros (special passenger transportation with airport, corporate, and tourism services), Cercanos Fulfillment (comprehensive warehousing and logistics fulfillment), and Transporte de Carga y Última Milla (cargo and last-mile delivery with zero-emission options). These are complemented by Cercanos Club de Beneficios (a membership rewards program) and Cercanos Travel (a travel agency sub-brand). The platform connects Colombia, Mexico, and Brazil across 936,000+ deliveries and 56,200+ passengers transported in the first half of 2022.

Differentiator

Problem solved

Functional benefit

Brands

• Cercanos Fulfillment: Integrated logistics solution including storage, order picking, packing, and dispatch services for businesses.
• Cercanos Club

Products and services

• Transporte Especial de Pasajeros Special passenger transportation service including airport transfers, corporate/executive transport, tourism, and professional driver services, with a fleet operating 80% on natural gas (GNV) for eco-friendly mobility. Targeted at executives, tourists, and individuals requiring safe and reliable transportation.
• Cercanos Fulfillment End-to-end logistics solution offering warehousing, receiving, storage, inventory management, picking, packing, labeling, dispatch, and real-time delivery tracking and reporting. Targeted at e-commerce and retail businesses requiring comprehensive fulfillment support.
• Transporte de Carga y Última Milla Cargo transportation and last-mile delivery service with zero-emission solutions including electric tricycles, supporting collection, cash remittance, and real-time tracking. Targeted at businesses and retailers requiring merchandise delivery and last-mile logistics.
• Cercanos Club de Beneficios Membership program offering discounts on transportation services, SOAT (mandatory vehicle insurance), vehicle maintenance, batteries, tires, vehicle inspection, and driver's license renewal exams. PKMs points rewards program for drivers and customers. Targeted at drivers, vehicle owners, and frequent transportation customers.
• Cercanos Travel Travel agency service offering safe and reliable transportation to airports, events, national-level transport, tourism, and executive services. Operates as a sub-brand with main agency location in Bogotá and 4 fulfillment/warehouse centers across Colombia.

Quantifiable outcome

• 936,000 safe deliveries completed in first half of 2022
• +3 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• WooCommercecoreTechnology or IntegrationE-commerce platform integration enabling online retailers to connect their WooCommerce stores with Cercanos fulfillment and delivery services for seamless order processing and shipping.
• ShopifycoreTechnology or IntegrationIntegration with Shopify e-commerce platform allowing Shopify merchants to utilize Cercanos fulfillment and last-mile delivery services directly from their store dashboard.
• MagentocoreTechnology or IntegrationIntegration with Magento e-commerce platform enabling enterprise retailers to connect their online stores with Cercanos logistics and delivery network.
• REST APIcoreTechnology or IntegrationCustom API integration allowing enterprise clients to connect their internal systems with Cercanos logistics platform for automated order processing, tracking, and reporting.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• iVoy: Mexican last-mile delivery and fulfillment platform serving e-commerce and enterprise shippers. Comparable to Cercanos' Mexican cargo operations in target market and service model.
• TCC: Colombian logistics company offering parcel delivery, cargo transport, and fulfillment solutions. Comparable to Cercanos in operating model, customer base (enterprise and e-commerce), and regulatory positioning.
• Loggi: Brazilian last-mile delivery and fulfillment platform for e-commerce and enterprise shippers. Comparable to Cercanos' Brazilian cargo and last-mile operations, with similar tech-enabled dispatcher model.
• Coordinadora: Major Colombian courier and logistics operator with nationwide coverage, fulfillment, and last-mile services. Competes directly with Cercanos for enterprise B2B logistics and e-commerce fulfillment contracts.
• Servientrega: Colombian parcel, cargo, and last-mile logistics provider with national coverage and enterprise e-commerce fulfillment capabilities. Closest comparable to Cercanos' cargo and fulfillment verticals in the Colombian market.

Emerging players

• Skydropx: LATAM shipping management and multi-carrier aggregation platform with operations across Mexico and other regional markets. Adjacent comparison to Cercanos' multi-carrier logistics coordination and e-commerce integrations.
• Cubyn: European-headquartered fulfillment and last-mile provider with LATAM operations, focused on e-commerce warehousing and delivery. Comparable to Cercanos' Cercanos Fulfillment vertical in service design.
• Envíame: LATAM shipping aggregator enabling merchants to manage multi-carrier parcel delivery across multiple countries. Adjacent to Cercanos' API-first, multi-carrier approach to e-commerce fulfillment.

Broad incumbents

• Rappi: LATAM super-app offering on-demand delivery, courier, and logistics services across multiple countries including Colombia, Mexico, and Brazil. Competes with Cercanos for e-commerce delivery and is rapidly extending into B2B fulfillment.
• MercadoLibre (Mercado Envíos): LATAM e-commerce giant with owned logistics arm Mercado Envíos offering fulfillment and last-mile delivery across the region. A dominant incumbent competing with Cercanos for merchant fulfillment relationships.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cercanosco

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cercanos