What Cleantech Service Group does

Cleantech Service Group Ltd. is a privately held, Richmond, British Columbia-based facility services provider serving strata corporations, commercial building operators, property management firms, and construction/development clients across Metro Vancouver and greater British Columbia. The company was formed through the 2011 merger of International Building Maintenance (founded 1989) and Cleantech Janitorial Management (founded 1996), and operates from its headquarters at 105 - 12371 Horseshoe Way, Richmond, with 101-250 employees servicing over 400 properties. Service delivery spans five integrated pillars: janitorial cleaning, exterior cleaning (window cleaning, pressure washing, gutter and dryer vent maintenance, high-rise rope access via IRATA/SPRAT-certified technicians), concierge staffing, hybrid caretaking and on-site building management, and post-construction cleaning for new developments.

The company operates a technology-enabled service platform featuring GPS-verified shift and patrol attendance, photo-verified task completion reporting, a real-time digital incident reporting system, customized blueprint-based building layouts for inspection audits, and an internal Strata Health Score grading system, with management software developed in partnership with a Silicon Valley startup. This stack is positioned primarily as an accountability and transparency layer rather than an AI-driven system. The commercial model is sales-led and relationship-based: dedicated account managers sell bundled, multi-service contracts directly to strata councils and property managers, with inbound quote requests generated through the company website and field sales supported by site visits for property assessment and custom proposal development. Revenue is generated predominantly through subscription-style recurring contracts across janitorial, exterior, concierge, caretaking, and building management streams, supplemented by one-time post-construction cleaning projects, with average contract length reported at 52 months and a 10% bundled discount offered on window cleaning to multi-service clients.

Customer concentration is distributed across a long tail of strata and commercial accounts, with named enterprise references including Heatherbrae Construction (15+ year relationship), Tribe Management Inc., and Black and McDonald. The integrated single-account-manager, single-invoice model is intended to drive cross-sell and contract retention within existing property portfolios.

Name

Cleantech Service Group

Legal name

Cleantech Service Group Ltd.

Website

https://cleantechsg.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Facility Maintenance Services

NAICS

Janitorial Services (561720), Janitorial Services (56172)

SIC

Sanitary Services (4950)

akta.pro primary industry

Move-In/Move-Out & Turnover Cleaning (Commercial) (BPABABAO)

Keywords

• Janitorial cleaning services
• Exterior building cleaning
• Strata facility management
• Commercial cleaning services
• Post-construction cleaning

Headquarters

HQ city

Richmond

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Janitorial & Strata Cleaning Services: Recurring janitorial cleaning contracts for strata buildings and commercial properties across Metro Vancouver. Services include daily cleaning, periodic deep cleaning, floor care, and common area maintenance. Contracts structured with structured scopes of work, GPS-verified attendance, and regular quality inspections.
2. Exterior Building Services: Exterior cleaning services including window cleaning (water-fed pole, rope access), pressure washing, power washing, facade cleaning, gutter cleaning, and dryer vent maintenance. Services offered as both recurring programs and one-time projects.
3. Concierge Staffing Services: Professional concierge staffing for strata corporations with flexible coverage from 8 to 24 hours per day. Services include front-desk management, access control, parcel handling, and amenity coordination. Staffed with fully trained, professionally presented personnel.
4. Hybrid Caretaker Services: Combined cleaning and caretaking services where caretakers are cross-trained in advanced cleaning methodologies and fundamental building systems. Includes proactive mechanical inspections, trade coordination, and minor repairs.
5. Building Manager Services: On-site building management services including daily operations coordination, vendor management, bylaw enforcement, move-in/out coordination, and emergency response. Dedicated professional managers placed at strata properties.
6. Post-Construction Cleaning: One-time and project-based post-construction cleaning services for developers, contractors, and multi-unit residential projects. Includes rough clean, detailed cleaning, and final inspection preparation stages.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Cleantech Service Group provides full-service facility maintenance for strata corporations, commercial properties, and construction projects across British Columbia. The company delivers recurring janitorial cleaning, exterior building cleaning (window cleaning, pressure washing, gutter and dryer vent maintenance), concierge staffing, hybrid caretaking, and on-site building management services, supported by GPS-verified attendance, photo-verified task reporting, and customized inspection blueprints.

Product overview

Cleantech Service Group is a facility maintenance service provider offering a unified, integrated building services platform rather than discrete software products. The portfolio spans five interconnected service pillars: (1) Strata Services and Commercial Services — bundled janitorial, caretaker, building manager, concierge, and exterior cleaning for residential and commercial properties; (2) Exterior Services — rope access/high-rise window cleaning, pressure washing, gutter cleaning, and dryer vent maintenance; (3) Post-Construction Cleaning — multi-stage cleaning for new construction projects; (4) Specialized services including Floor Care, Window Cleaning, Hybrid Caretaker, and Concierge Service as individual offerings. The company delivers services through GPS-verified attendance, real-time digital tracking, photo-verified task completion, and monthly data-driven inspections using internally developed management software.

Differentiator

Problem solved

Functional benefit

Products and services

• Building Manager On-site building management service providing daily operations coordination, resident communication, vendor management, bylaw enforcement, and proactive facility monitoring for strata corporations across Metro Vancouver.
• Hybrid Caretaker Combined cleaning and building caretaking service where caretakers are cross-trained in advanced cleaning methodologies and fundamental building systems, including proactive mechanical inspections, trade coordination, and minor repairs.
• Concierge Service Professional front-desk staffing service for strata corporations providing resident assistance, access control, package handling, amenity booking management, and incident reporting with flexible 8-to-24-hour coverage.
• High-Rise Exterior / Rope Access Services IRATA and SPRAT-certified rope access window cleaning, facade washing, and exterior maintenance for high-rise buildings using abseiling techniques without scaffolding, including dryer vent maintenance and proactive building inspections.
• Window Cleaning Professional window cleaning using water-fed pole systems for low-to-mid-rise buildings, rope access for high-rises, and traditional squeegee methods, covering interior common area windows, exterior glass, frames, tracks, and sills with over 35 years of expertise.
• Floor Care Professional floor maintenance covering stripping, sealing, waxing, high-speed buffing, deep carpet extraction, concrete and stone polishing and sealing, and tailored maintenance schedules to extend floor lifespan.
• Pressure Washing High-pressure exterior cleaning for parkades, sidewalks, building facades, concrete balconies, and entry awnings using adaptive pressure techniques for different surface types.
• Gutter Cleaning Seasonal gutter and drain clearing service to prevent water damage, leaks, and foundation issues on strata properties.
• Dryer Vent Cleaning Fire-prevention dryer vent cleaning for strata laundry facilities, removing lint buildup and debris from exterior terminal caps and louvers to reduce fire hazards and improve dryer efficiency.
• Strata Janitorial Cleaning Services Daily and periodic janitorial services for strata corporations including lobby cleaning, vacuuming, floor care, garbage and recycling removal, washroom sanitation, and amenity space cleaning with GPS-verified attendance and structured cleaning protocols.
• Post-Construction Cleaning Multi-stage construction cleaning service including rough clean, detailed cleaning, and final inspection-ready cleaning for developers, contractors, and multi-unit residential projects, with in-house exterior services.
• Dayporter Services Daytime facility support providing continual cleaning of high-traffic areas, restroom maintenance, trash removal, spill cleanup, and prompt response to facility maintenance issues during business hours.
• Strata Services Bundle Comprehensive building maintenance bundle for residential strata properties combining janitorial, caretaker, building manager, concierge, and exterior cleaning services under a single provider relationship.
• Commercial Services Bundle Building maintenance bundle for commercial properties including janitorial, dayporter, and floorcare services with flexible scheduling to fit business requirements.
• Exterior Services Bundle Comprehensive exterior maintenance package including rope access, window cleaning, pressure washing, gutter cleaning, dryer vent cleaning, and facade maintenance services provided in-house without subcontracting.

Quantifiable outcome

• 52-month average contract length demonstrates high client retention and satisfaction
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Compass Group: Global support services company providing food services and integrated facility services across multiple geographies. Comparable as a broad incumbent with overlapping cleaning and facility management capabilities.
• Aramark: Global provider of food services, facilities, and uniform services with significant North American operations. Comparable as a broad incumbent offering integrated facility services including cleaning to commercial clients.
• ISS A/S: Global facility services company providing cleaning, property services, and workplace experience across multiple continents. Comparable as a broad incumbent operating in the same integrated facility services space as Cleantech.
• Sodexo Facility Services: Global food services and integrated facility management provider with a significant Canadian presence. Comparable as a broad incumbent offering facility cleaning and management services to commercial clients.
• ABM Industries: Large US-based facility services provider offering janitorial, parking, HVAC, and integrated facility services across multiple verticals. Comparable to Cleantech as a broad incumbent with overlapping janitorial and facility management capabilities.

Direct peers

• Bee-Clean Building Maintenance: One of Canada's largest commercial cleaning companies, providing janitorial, floor care, and specialty cleaning to office, retail, industrial, and institutional customers across multiple provinces. Comparable to Cleantech in commercial janitorial focus and multi-service model.
• Alpine Building Maintenance: British Columbia-based commercial janitorial and building maintenance provider serving strata, commercial, and residential properties across the Lower Mainland. Most directly comparable to Cleantech in geography, customer base (strata and commercial), and integrated service offering.
• Best Service Pros: Canadian commercial cleaning and facility services company offering janitorial, floor care, and specialty cleaning to commercial properties. Comparable to Cleantech as a domestic Canadian commercial cleaning competitor with a similar service mix.

Emerging players

• Jani-King: Franchise-based commercial cleaning company operating across North America, including Canada. Comparable as a commercial janitorial competitor with overlapping customer segments, though differing in franchise delivery model.
• ServiceMaster Clean: Franchise-based commercial and residential cleaning brand in North America. Comparable as a commercial cleaning provider serving similar end-markets, though delivered through a franchise model rather than Cleantech's direct delivery.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights7 records

Customer concentration

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Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cleantech Service Group