Intermountain Management Services

What Intermountain Management Services does

Intermountain Management Services (IMS), Inc. is a regional medical billing and practice management firm founded in 1982 and headquartered in Idaho Falls, Idaho. The company provides outsourced medical billing, coding, and provider credentialing services to approximately 70 healthcare practices across Idaho and Wyoming, supported by a team of roughly 15 employees. Its revenue model is a percentage fee on collections processed, supplemented by a one-time $2,500 setup fee per new provider.

Operationally, IMS runs on the NetPractice PM practice management platform licensed from Compugroup Medical, which handles claims submission, payment posting, and reporting. The firm has deliberately diversified across multiple medical specialties — anesthesia, mental health, ambulance billing, OB/GYN, and family practice — moving beyond what appears to have been an anesthesia-led origin. The business is owner-operated by Connie Croft and Michelle Payne, and the firm emphasizes certified coding expertise (CPC credentials) and 159+ years of combined industry experience as its primary differentiators. The model is relationship-driven rather than technology-led, and the company sells primarily through local reputation and referrals rather than a structured go-to-market motion.

Name

Intermountain Management Services

Legal name

Intermountain Management Services, Inc.

Website

https://medicalbillingims.com

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

11–50 employees

Short description

Intermountain Management Services is a regional medical billing and coding firm founded in 1982 in Idaho Falls, Idaho, serving 70+ healthcare practices across Idaho and Wyoming with outsourced billing, coding, and credentialing services.

Ownership category

akta.pro rank

Product category

Medical Billing and Coding Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

Provider Credentialing & Enrollment (Payer Contracting Ops) (HLACACAM)

akta.pro secondary industry

Payer-Provider Data Exchange (X12, prior auth, claims/clinical attachment) (HLACABAK)

Keywords

• Medical billing services
• Medical coding
• Provider credentialing
• Healthcare revenue cycle
• Anesthesia billing

Headquarters

HQ city

Idaho Falls

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Percentage-based Billing Services: Fees are charged as a percentage of collections from clients. Additional setup fee of $2,500 due with first billing statement. This performance-based model aligns company success with client outcomes.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Intermountain Management Services delivers outsourced medical billing and coding services for healthcare providers in Idaho and Wyoming. The company handles coding, data input, deposit management, collection management, statement fabrication, and provider credentialing using the NetPractice PM practice management platform. Its core focus is on anesthesia, general practice, OB/GYN, ambulance transport, mental health, and other medical specialties.

Product overview

Intermountain Management Services offers a unified medical billing and coding service platform for healthcare providers. The core offering consists of comprehensive billing services (coding, data input, deposit management, collections, statement fabrication) delivered through NetPractice PM practice management software. Additional services include provider credentialing support. The company serves anesthesia, general practice, OB/GYN, ambulance transport, mental health, and other medical specialties across Idaho and Wyoming.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Billing and Coding Services End-to-end medical billing services including coding, data input, deposit management, collection management, and statement fabrication for healthcare providers in Idaho and Wyoming.
• Provider Credentialing Handling of paperwork required for provider credentialing with insurance companies, including insurance contract arrangements and obtaining insurance identification numbers.

Quantifiable outcome

• 95% average collection rate based on adjusted charges
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Compugroup MedicalcoreTechnology or IntegrationUses NetPractice PM software developed through Compugroup Medical for practice management, scheduling, billing, and secure document storage. This software platform enables all billing operations including coding, data input, deposit management, and collection management.

Scale indicators4 records

Recent moves4 records

Expansion highlights3 records

Direct peers

• Office Ally: Office Ally is a long-standing medical billing and clearinghouse service provider offering claims processing, ERA, and practice management tools to small practices. Directly comparable to IMS in serving small/mid-market providers with outsourced billing workflows anchored on a software platform.
• AdvancedMD: AdvancedMD provides cloud medical billing, scheduling, and EHR/practice management software plus outsourced billing services to small and mid-market practices. Comparable to IMS in target market (small/mid medical practices), pricing model (percentage of collections or subscription), and end-to-end billing service bundle.
• BillingParadise: BillingParadise is a medical billing and RCM services provider serving physicians, anesthesia groups, and specialty practices across multiple U.S. states. Directly comparable to IMS in specialty billing focus, percent-of-collections pricing model, and provider credentialing offerings.
• Aviacode: Aviacode is a medical coding and health information management services company providing coder staffing and outsourced coding for hospitals and practices. Directly comparable to IMS on the outsourced coding/credentialing layer, though Aviacode leans more hospital-side while IMS is practice-side.
• Zotec Partners: Zotec Partners is one of the largest U.S. anesthesia-specific medical billing and RCM companies, serving anesthesiologists and CRNAs with percent-of-collections pricing and dedicated billing specialists. Directly comparable to IMS on customer vertical, pricing model, and anesthesia niche specialization.
• CollaborateMD: CollaborateMD provides cloud-based medical billing software, practice management, and RCM services for small to mid-sized practices. Directly comparable to IMS in target customer, billing-focused SaaS-plus-services model, and clearinghouse-style data interchange capabilities.
• Coronis Health: Coronis Health is an anesthesia and specialty-focused medical billing company serving CRNAs, anesthesiologists, and surgical practices. Directly comparable to IMS on anesthesia specialization, percent-of-collections model, and provider credentialing offerings.

Broad incumbents

• eClinicalWorks: eClinicalWorks is a large ambulatory EHR and practice management vendor with billing services and clearinghouse capability serving small and mid-sized practices. Broad incumbent comparable to IMS on target customer base and end-to-end billing workflow.
• athenahealth: athenahealth provides a national, cloud-based EHR, practice management, and RCM service to practices and health systems of all sizes. Broad incumbent that overlaps with IMS's billing/coding services but at national scale with proprietary athenaOne workflow rules and a much larger technology footprint.
• Tebra (Kareo): Tebra, formed from the merger of Kareo and PatientPop, offers an integrated EHR/patient experience/billing platform aimed at small and independent practices. Broader incumbent competing with IMS for the same small-practice billing buyer with a wider product footprint and national scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Intermountain Management Services