CollaborateMD
CollaborateMD provides cloud-based medical billing and practice management software to U.S. medical practices, third-party billing companies, and lab/diagnostic facilities, unifying scheduling, claims, clearinghouse, EHR integrations, and patient payments in one platform.
- Company typePrivate
- Founded1999
- HeadquartersOrlando, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What CollaborateMD does
CollaborateMD is a cloud-based medical billing and practice management SaaS platform founded in 1999 and headquartered in Orlando, Florida, operating as a wholly-owned subsidiary of EverHealth (EverCommerce's healthcare vertical). The platform unifies scheduling, real-time eligibility verification, charge capture, claims submission with a built-in clearinghouse, denial management, ERA auto-posting, patient payments, and 125+ reporting dashboards in a single workflow, with HL7 bi-directional integrations to leading EHR/EMR systems and direct interfaces to Quest Diagnostics, LabCorp, and LabDAQ. Recent additions include AI-Powered Universal Import for EHR data normalization and Intelligent Claim Rejection Support that translates payer rejection codes into plain-language guidance.
The company serves three primary segments — medical practices (across 100+ specialties), third-party medical billing/RCM companies, and laboratory/diagnostic facilities — with differentiated pricing for each. Practices subscribe on a per-provider basis across Starter, Basic, Growth, and Unlimited tiers with unlimited users; billing companies use a per-transaction Medical Billing Package with multi-client management and white-label options; lab interfaces carry separate transaction-based pricing. Distribution combines direct sales, self-serve trial/demo, partner/referral channels, and an API/white-label OEM program.
Commercially, CollaborateMD reports processing approximately 29 million claims per year with a 97% clean claim rate and 99% clearinghouse acceptance rate, supported by HIPAA, HITECH, PCI-DSS, and ISO 27001-aligned security controls. The company operates with 11–50 employees, leveraging its parent EverHealth for shared leadership, operations, strategy, and payments infrastructure rather than maintaining a standalone C-suite.
CollaborateMD firmographics
Firmographics- Name
- CollaborateMD
- Legal name
- CollaborateMD, Inc.
- Website
- https://collaboratemd.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CollaborateMD provides cloud-based medical billing and practice management software to U.S. medical practices, third-party billing companies, and lab/diagnostic facilities, unifying scheduling, claims, clearinghouse, EHR integrations, and patient payments in one platform.
- Ownership category
- akta.pro rank
CollaborateMD industry classification
Industry- Product category
- Medical Billing and Practice Management Software
- NAICS
- Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs) (HLALABAM)
Keywords
Where CollaborateMD is headquartered
LocationHeadquarters
- HQ city
- Orlando
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
CollaborateMD business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Subscription - Per Provider Pricing: CollaborateMD charges per rendering/attending provider with unlimited user access. Practices pay a monthly or annual subscription based on the number of providers. This model allows unlimited billers, front-office staff, administrators without per-seat fees. Additional costs apply for multiple tax IDs.
- Medical Billing Package - Per Transaction: Per-transaction pricing model for medical billing companies that keeps costs down as they attract more clients. Includes claim submission, follow-up, tracking, built-in clearinghouse edits, reporting, and EHR interface.
- Lab Interface Add-ons: Lab-specific integration costs depending on facility type (diagnostic lab, reference lab, or in-house laboratory) and transaction volume, in addition to the base platform subscription.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Starter - Basic automation for start-ups and small private practices |
| Subscription | Monthly | Basic - Time-saving features for small to medium practices |
| Subscription | Monthly | Growth - Simplified workflows for growing practices (Most Popular) |
| Subscription | Monthly | Unlimited - Ultimate earnings for multiple provider practices |
| Transaction based/ take rate | Pay-as-you-go | Medical Billing Package - Per-transaction pricing for billing companies |
| Other | Monthly | Lab Interfaces - Quest Diagnostics, LabCorp, LabDAQ |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels8 records
CollaborateMD product offering
Product offeringCore offering
CollaborateMD provides a cloud-based practice management and medical billing platform that unifies scheduling, eligibility verification, charge capture, electronic claims submission, denial management, payment posting, and reporting. It includes a built-in clearinghouse, AI-powered EHR data import and rejection-code guidance, HL7-based integrations with leading EHR/EMR and laboratory systems, and multi-client management functionality for medical billing companies. The platform is sold on a per-provider subscription basis, with a separate per-transaction Medical Billing Package for billing companies and add-on lab interfaces.
Product overview
CollaborateMD is a cloud-based unified platform combining practice management and medical billing software with AI-powered features. The core platform includes Medical Billing Solutions, Practice Management, EHR/EMR Integrations, Lab Interfaces, and Patient Payments modules. Key AI-powered capabilities include AI-Powered Universal Import for automated EHR data intake and Intelligent Claim Rejection Support for plain-language rejection explanations. A Built-in Clearinghouse provides integrated claim scrubbing and submission. For billing companies, Multi-Client Management enables scalable operations across unlimited client accounts. The platform serves medical practices, medical billing companies, and lab and diagnostic facilities with 100+ specialty support.
Differentiator
Problem solved
Functional benefit
Products and services
- CollaborateMD Platform (Practice Management & Medical Billing) Cloud-based, billing-first practice management and medical billing platform that combines appointment scheduling, real-time eligibility verification, charge capture, electronic claims submission, denial management, ERA auto-posting, patient payments, and 125+ customizable reports for medical practices and billing companies. Sold on a per-rendering/attending-provider subscription with unlimited users.
- Medical Billing Package Distinct per-transaction offering for medical billing companies that includes claim submission, follow-up, tracking, built-in clearinghouse edits, 125+ customizable reports, free preferred-partner EHR interface, first tax ID set-up, in-app credit card processing, online patient payment portal, payment plans, unlimited user license, appointment scheduler, and software updates. Priced per transaction to scale with client volume.
- Lab Interfaces (Quest Diagnostics, LabCorp, LabDAQ) Secure diagnostic lab integrations that electronically connect Quest Diagnostics, LabCorp, and LabDAQ orders, results, and billing data directly into CollaborateMD billing workflows to reduce manual entry, faxes, and file uploads. Preferred Partner interfaces are free; other lab interfaces are priced separately based on partner and transaction volume.
Companies that use CollaborateMD
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles3 records
CollaborateMD technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration17 records
AI capability6 records
Feature6 records
CollaborateMD partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core and preferred.
- Quest DiagnosticscoreSecure lab interface connecting diagnostic lab results directly to billing workflows. Eliminates manual entry, faxes, and file uploads. Supports order workflows, results delivery, and billing data synchronization.
- LabCorpcoreLab interface for direct integration of lab results with billing workflows. Automated charge capture and code population for lab services. Reduces manual entry and improves billing accuracy.
- LabDAQcoreLab information system integration for diagnostic facility billing. Streamlines lab-to-billing data synchronization with real-time results tied to charge workflows.
- Practice FusioncorePreferred Partner EHR integration with bi-directional data sync. Seamless clinical documentation and revenue cycle management integration. Provides patient demographics, appointments, and charge data flow.
- Nexus ClinicalpreferredPreferred Partner EHR integration supporting clinical and billing workflow connectivity for specialty practices.
- AllevapreferredPreferred Partner EHR integration with behavioral health and practice management capabilities. Connects clinical workflows to billing.
- PBO MDpreferredPreferred Partner EHR integration connecting practice management and clinical documentation to CollaborateMD billing workflows.
- StridepreferredPreferred Partner EHR integration supporting specialty practice workflows and billing integration.
- The TreepreferredPreferred Partner EHR integration connecting clinical documentation to billing workflows.
- Amazing ChartspreferredPreferred Partner EHR integration for independent practices. Connects clinical records to billing for streamlined revenue cycle.
- PraxispreferredPreferred Partner EHR integration with AI-assisted clinical documentation connected to CollaborateMD billing.
- PrognoCISpreferredPreferred Partner EHR integration supporting multi-specialty practices with integrated billing workflows.
- KIPUpreferredPreferred Partner EHR integration, particularly for behavioral health and addiction treatment facilities.
- Hello HealthpreferredPreferred Partner EHR integration connecting patient engagement platform to billing workflows.
- EverCommerce / EverHealthcoreParent company. CollaborateMD is part of the EverHealth family, which includes DrChrono by EverHealth and Updox by EverHealth. EverHealth is the vertical serving healthcare customers within EverCommerce.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
CollaborateMD competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
CollaborateMD social profiles
Digital presenceCollaborateMD compliance and trust
Trust signalCompliance3 records
CollaborateMD financial estimates
Financial estimateRevenue estimate
Valuation estimate
CollaborateMD leadership team
Management profileNumber of profiles
Profiles1 record
CollaborateMD subsidiaries and ownership
Company hierarchySubsidiaries2 records
CollaborateMD funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CollaborateMD M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CollaborateMD
What does CollaborateMD do?
CollaborateMD provides a cloud-based practice management and medical billing platform that unifies scheduling, eligibility verification, charge capture, electronic claims submission, denial management, payment posting, and reporting. It includes a built-in clearinghouse, AI-powered EHR data import and rejection-code guidance, HL7-based integrations with leading EHR/EMR and laboratory systems, and multi-client management functionality for medical billing companies. The platform is sold on a per-provider subscription basis, with a separate per-transaction Medical Billing Package for billing companies and add-on lab interfaces.
Is CollaborateMD a public or private company?
CollaborateMD is a private company. It is classified as corporate owned and is currently operating.
When was CollaborateMD founded?
CollaborateMD was founded in 1999. It employs 11 to 50 people.
Where is CollaborateMD based?
CollaborateMD is headquartered in Orlando, United States, in the North America region.
How does CollaborateMD make money?
Three revenue lines are on record. Subscription - Per Provider Pricing is the primary driver. The others are medical Billing Package - Per Transaction and lab Interface Add-ons.
Does CollaborateMD have an API?
Yes. CollaborateMD offers WebAPI and HL7 interfaces for partner integrations. The API supports EHR/EMR interfaces, lab results and orders integration, clearinghouse and claim submissions, and payment integrations. Partners can access comprehensive API references, endpoints, and code samples for building robust integrations with the CollaborateMD platform, as well as HL7 technical documentation for healthcare data exchange. Developer documentation is at www.collaboratemd.com/partners.
What industry is CollaborateMD in?
CollaborateMD's product category is Medical Billing and Practice Management Software. Its primary akta.pro industry code is HLALABAM, Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs). Its NAICS code is 541511 and its SIC code is 7372.