Denver Health Paramedics

What Denver Health Paramedics does

Denver Health Paramedic Division (DHPD) is an operating division of the Denver Health and Hospital Authority, a public hospital authority chartered by the State of Colorado. DHPD delivers 911 Advanced Life Support (EMS) response and ambulance transportation across the City and County of Denver, Denver International Airport, and the cities of Glendale, Sheridan, and Englewood, plus unincorporated Arapahoe County. Revenue is generated through multi-jurisdictional municipal service contracts and through insurance and patient billing administered by Apex Billing, with no public fee schedule disclosed. Pricing is contractually negotiated and not commercially published.

Beyond emergency response, DHPD runs the Rita Bass Trauma and EMS Education Institute, which provides EMT School, Paramedic School, American Heart Association certification courses (CPR, ACLS, PALS), IV Therapy and Basic ECG training, and community responder education, with tuition assistance available to enrolled students. Patient-facing digital channels include the Epic-based MyChart portal with Virtual Urgent Care support for scheduled telehealth visits. The division's underlying technology stack is operational rather than technology-product: standardized clinical protocols (revised June 2026), a fleet of ALS-equipped ambulances, 911 dispatch integration with municipal PSAPs, and a shared Epic MyChart instance inherited from Denver Health.

DHPD serves two primary segments: (1) municipal emergency services, made up of residents and visitors across the six jurisdictions served, where each contract functions as an exclusive or primary 911 ALS franchise; and (2) healthcare education, made up of prospective and current EMS clinicians seeking certification through the Rita Bass institute. Operational transparency is maintained through an annual By the Numbers publication, with the 2025 edition publicly released. The division is not a standalone investable entity: it is a public-authority service line embedded within Denver Health, and any acquisition thesis would apply to the parent authority rather than the paramedic division in isolation.

Name

Denver Health Paramedics

Legal name

Denver Health and Hospital Authority (Denver Health Paramedic Division)

Website

https://denverhealthparamedics.org

Company type

Public

Operating status

Operating

Headcount range

11–50 employees

Short description

Denver Health Paramedic Division provides 911 Advanced Life Support and ambulance transportation across the Denver metro, DEN airport, and four surrounding municipalities, plus EMT and paramedic training through the Rita Bass Trauma and EMS Education Institute.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191), Fire Protection (922160)

SIC

Services-Health Services (8000)

akta.pro primary industry

911/Public EMS Agencies (Municipal/County/Fire-Based) (HLAFANAA)

akta.pro secondary industries

Emergency Medical Services (EMS) & Ambulance Services (BPAIAGAC), Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC)

Keywords

• Emergency medical services
• Advanced life support
• Paramedic training
• EMT certification
• Ambulance transportation

Headquarters

HQ city

Denver

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Emergency Medical Services Provision: DHPD provides 911 Emergency Medical Services and ambulance transportation as a public service under the Denver Health and Hospital Authority. Revenue is generated through government contracts with municipalities served (City and County of Denver, Glendale, Sheridan, Englewood) and insurance/patient billing for emergency transports.

Distribution channels1 record

Marketing channels4 records

Core offering

Denver Health Paramedic Division (DHPD) provides 911 Advanced Life Support (ALS) Emergency Medical Services and ambulance transportation to the City and County of Denver, Denver International Airport, and surrounding municipalities (Glendale, Sheridan, Englewood, and unincorporated Arapahoe County). The division also delivers EMT and paramedic certification training, continuing education, and community responder training through the Rita Bass Trauma and EMS Education Institute.

Product overview

Denver Health Paramedic Division operates as a unified emergency medical services operation providing 911 Advanced Life Support (ALS) and ambulance transportation across the Denver metropolitan area. The organization functions under the Denver Health and Hospital Authority and offers a portfolio of healthcare education services through the Rita Bass Trauma and EMS Education Institute, including EMT School, Paramedic School, American Heart Association Courses, IV Therapy and Basic ECG training, and community responder programs. Patient-facing services include Virtual Urgent Care and MyChart patient portal. The core EMS operations and educational services operate as integrated offerings within the Denver Health system.

Differentiator

Problem solved

Functional benefit

Brands

• Rita Bass Trauma and EMS Education Institute: Training institute for EMT and paramedic education, continuing education, and community responder training under Denver Health Paramedic Division.

Products and services

• 911 Advanced Life Support (ALS) Emergency Medical Services
• EMT School
• Paramedic School
• American Heart Association Courses
• IV Therapy and Basic ECG Course
• Community Responder Education
• Rita Bass Trauma and EMS Education Institute
• Tuition Assistance Program

Quantifiable outcome

• Ranked No. 1 in the nation for value of care

Named customers6 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core and operational.

• American Heart AssociationcoreStrategic or Co-development PartnerDHPD through the Rita Bass Trauma and EMS Education Institute offers American Heart Association courses including CPR, ACLS, and PALS certifications as part of their education and training programs.
• Apex BillingoperationalOthersBilling inquiries for Denver Health Paramedic Division services are handled by Apex Billing. Contact: [email protected] or 720-486-0577.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Falck USA: U.S. arm of global EMS provider Falck, providing 911 ambulance and medical transport services. Operates with the same contracted municipal 911 model as DHPD.
• Priority Ambulance: Private ambulance company providing 911 and interfacility services across multiple states. Comparable in operating model and customer type to DHPD's contract-driven approach.
• American Medical Response (AMR): Largest private ambulance and 911 EMS provider in the U.S., operating across dozens of states. Directly comparable to DHPD as a contracted 911 ALS ambulance provider serving municipalities.
• Acadian Ambulance Service: Privately held ambulance and EMS provider across the southern U.S., with comparable 911 response, interfacility transport, and in-house EMS education programs.

Regional players

• Seattle Fire Department EMS: Fire-based 911 ALS provider for the City of Seattle. Operates under a public municipality with comparable 911 response scope, though embedded within a fire department structure rather than a hospital authority.
• Austin-Travis County EMS: Public third-service EMS provider serving Austin and Travis County, Texas. Comparable in mission and operating model to DHPD as a publicly administered 911 ALS service.
• Mecklenburg EMS Agency (MEDIC): Public 911 EMS agency serving Mecklenburg County (Charlotte), NC. Structurally similar to DHPD as a publicly governed EMS provider funded by municipal contracts, though operating in a different geography.
• Maricopa County EMS (Maricopa Ambulance): EMS provider serving Maricopa County (Phoenix metro), Arizona. Comparable contracted public-sector 911 model, though in a different regional market than DHPD.

Broad incumbents

• Global Medical Response: Parent of American Medical Response and other emergency medical service brands. A broad incumbent in private EMS, providing contracted 911 and interfacility transport across the U.S.

Emerging players

• Cataldo Ambulance Service: Private ambulance and EMS provider in the Northeast U.S. with comparable 911, interfacility, and community education offerings — smaller scale but similar service mix.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/DHParamedics
• Facebookfacebook.com/denverhealthparamedics

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Denver Health Paramedics