Southside Behavioral Health

What Southside Behavioral Health does

Southside Behavioral Health (SBH) is a public, non-profit 501(c)(3) community services board providing behavioral healthcare across three rural counties in southern Virginia — Brunswick, Halifax, and Mecklenburg. Founded in 1972 as Southside Community Services Board and rebranded in 2020, the organization employs 200+ staff across 11 physical service locations including adult and children's outpatient clinics, residential group homes, an intermediate care facility (Hope House), and a 24/7 Crisis Receiving Center and Response & Recovery Center in South Hill. SBH delivers a comprehensive continuum of services spanning mental health, substance use disorder treatment (including Office-Based Addiction Treatment), developmental disabilities support, crisis intervention, prevention education, and early intervention for children up to age 3.

The service portfolio is supported by two key technology components: an electronic health records system implemented in 2011 and the Southside Virtual Care telehealth platform launched in 2020, which enables remote video consultations, file sharing, and appointment management across desktop and mobile devices. Additional digital channels include a website, blog, monthly newsletter, social media presence, and a multi-platform State of Mind podcast distributed on Apple, Spotify, Google, Amazon, iHeart, and TuneIn. Clinical programs include evidence-based modalities such as Parent-Child Interaction Therapy (PCIT), High-Fidelity Wraparound, the Seven Challenges program, and Recovery Court services.

Revenue is generated through four diversified streams: insurance and Medicaid billing (accepting all providers), sliding scale fees for uninsured clients based on household income, state and federal government funding through performance contracts with the Virginia Department of Behavioral Health and Developmental Services, and tax-deductible charitable donations as a 501(c)(3). The organization maintains a formal performance contract with DBHDS, is licensed by the Department of Behavioral Health and Human Services, and operates HIPAA-compliant privacy practices. Same Day Access walk-in assessments, school-based services through Halifax County Public Schools, and 24/7 crisis line support drive community-based distribution, with referrals accepted from DSS, courts, community partners, and self-referral.

Name

Southside Behavioral Health

Legal name

Southside Behavioral Health Systems Inc.

Website

https://southsidebh.org

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

11–50 employees

Short description

Southside Behavioral Health is a public non-profit community services board delivering mental health, substance use, developmental disability, crisis, and prevention services across Brunswick, Halifax, and Mecklenburg counties in southern Virginia. Founded in 1972 and employing 200+ staff across 11 locations, it operates a telehealth platform and 24/7 crisis infrastructure.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232)

SIC

Services-Health Services (8000), Services-Skilled Nursing Care Facilities (8051), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industries

Residential Mental Health Treatment Centers (HLAFACAC), Neurodevelopmental & Behavioral Therapy Platforms (ADHD/Autism/Behavioral Coaching) (HLALAEAJ)

Keywords

• Behavioral health services
• Mental health treatment
• Developmental disability services
• Substance use treatment
• Crisis intervention services

Headquarters

HQ city

Clarksville

HQ country

United States

HQ region

North America

Offices11 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Insurance and Medicaid Revenue: Southside Behavioral Health accepts all insurance providers including Medicaid. Clients with insurance are billed through their insurance plans for covered services.
2. Sliding Scale Fees: Payment for uninsured individuals is based on a sliding scale determined by household income and number of dependents. Discounted services available based on income and family size.
3. Government Funding: Licensed by the Department of Behavioral Health and Human Services and federally funded for services and programs. Receives state and federal funding through performance contracts with DBHDS.
4. Donations and Contributions: Southside Behavioral Health Systems (SBHS) Incorporated is a tax-exempt 501(c)(3) organization accepting charitable donations to benefit clients, services, and programs.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

Southside Behavioral Health is a public, non-profit community services board that provides a comprehensive continuum of behavioral health care across southern Virginia, including mental health treatment, substance use disorder services, developmental disabilities support, crisis intervention, prevention education, and early intervention. Services are delivered in-person across multiple county locations, by telephone, and through a proprietary telehealth platform called Southside Virtual Care. The organization accepts all insurance providers including Medicaid, offers a sliding fee scale based on income, and does not deny services due to inability to pay.

Product overview

Southside Behavioral Health is a public, non-profit community services board offering a comprehensive portfolio of behavioral health services across southern Virginia. The organization operates as a multi-service platform providing mental health services, substance use disorder treatment, developmental disabilities support, and crisis intervention. Key products include Behavioral Health and Wellness (outpatient therapy, psychiatry, case management), Children & Family Services (therapy, PCIT, parenting classes), Developmental Disabilities Services (residential, day services, support coordination), Substance Use Disorder treatment (OBAT, recovery court), Crisis Services (24/7 intervention, crisis receiving center), Prevention Services (suicide prevention, Mental Health First Aid), Early Intervention for children up to age 3, and a digital telehealth platform called Southside Virtual Care. The organization also provides educational resources through a Learning Center and podcast content. The portfolio integrates in-person services at multiple locations with telehealth capabilities for expanded access.

Differentiator

Problem solved

Functional benefit

Products and services

• Behavioral Health and Wellness Comprehensive mental health services including psychiatry, outpatient therapy, case management, psychosocial rehabilitation, permanent supportive housing, peer services, and mentoring for adults struggling with anxiety, depression, PTSD, and other mental health conditions.
• Children & Family Services Individual and family therapy, psychiatry through telehealth, in-school services, Parent-Child Interaction Therapy (PCIT), parenting classes, grandparent support groups, The Seven Challenges program, and High-Fidelity Wraparound services for children with serious emotional disturbances and their families.
• Developmental Disabilities Services

Quantifiable outcome

• High client satisfaction - 100% of clients report finding services helpful (based on 2025 Client Satisfaction Survey)
• +2 more outcomes

Named customers8 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Six partnerships are on record, tiered core and minor.

• Virginia Legal Aid Society (VLAS)coreStrategic or Co-development PartnerPartnership provides free legal information, advice, and representation in civil cases to low-income individuals. VLAS assists clients facing legal charges who may be deemed incompetent to stand trial or need assistance understanding legal proceedings. Referrals made through Restoration Case Management Services.
• VCU Health Community Memorial HospitalcoreTechnology or IntegrationPartnership for emergency room services and behavioral health services at VCU Health CMH. Provides psychiatric services coordination and medical care referrals for clients needing specialized medical attention alongside behavioral health treatment.
• Tri-County Community Action AgencycoreStrategic or Co-development PartnerPartnership for emergency assistance, shelter services, and domestic violence support. Provides confidential 24-hour hotline and shelter services for clients in need. Coordinates with SBH for housing and support services.
• Southside Wellness CoalitioncoreStrategic or Co-development PartnerCommunity coalition with volunteer leadership committed to safe, secure, healthy, prosperous, and drug-free communities in Brunswick, Halifax, and Mecklenburg counties. Coalition organizes community events and prevention activities.
• Department of Veterans ServicesminorStrategic or Co-development PartnerVirginia Department of Veterans Services provides veteran-specific resources and support referrals. Located at VCU Health CMH, South Hill, VA.
• Local Law Enforcement AgenciescoreStrategic or Co-development PartnerCrisis Intervention Team (CIT) trained officers work with SBH crisis team. Includes South Boston Police, Mecklenburg Sheriff's Office, Brunswick Sheriff's Office, and others. Provides emergency custody orders and mental health crisis response coordination.

Scale indicators4 records

Recent moves9 records

Expansion highlights5 records

Broad incumbents

• LifeStance Health: National outpatient behavioral health platform offering therapy and psychiatry across many states; overlaps with Southside's outpatient mental health and telehealth services but operates as a commercial, equity-funded incumbent.
• BayMark Health Services: National leader in office-based opioid treatment, methadone, and addiction medicine; comparable to Southside's OBAT program for opioid use disorder at much greater scale.
• BrightSpring Health Services: Diversified home and community-based provider with significant IDD, behavioral health, and pharmacy segments; comparable in DD waiver services and community-based care delivery at national scale.
• Sevita Health (formerly The MENTOR Network): Large national provider of home-based, day, and residential supports for individuals with intellectual and developmental disabilities; comparable to Southside's developmental disabilities residential and day services at national scale.

Direct peers

• Fairfax-Falls Church Community Services Board: Virginia public CSB providing behavioral health, IDD, and substance use services under the same state mandate as Southside; directly comparable in regulatory structure and service portfolio, though serving a larger, more urban jurisdiction.
• Richmond Behavioral Health Authority: Behavioral health authority serving the City of Richmond with a similar community-based provider mandate, including outpatient mental health, SUD, IDD, and crisis services; directly comparable operating structure.
• Piedmont Community Services: Virginia CSB serving Martinsville, Henry, Patrick, Franklin, and Pittsylvania counties; directly comparable rural-region CSB with overlapping outpatient, crisis, and IDD offerings.
• Henrico Area Mental Health & Developmental Services: Virginia CSB providing behavioral health, developmental disability, and substance use services; directly comparable as a Virginia CSB with analogous funding model and service mix.
• Chesterfield County Community Services Board: Virginia CSB delivering mental health, IDD, and substance use services under the same public mandate; comparable in regulatory standing and service breadth.

Emerging players

• Talkspace: Telehealth platform delivering virtual therapy and psychiatry; comparable to Southside Virtual Care's telehealth-based mental health delivery, though commercial and consumer-direct rather than safety-net.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCxExample
• Facebookfacebook.com/southsidebehavioralhealth
• LinkedInlinkedin.com/company/southside-behavioral-health-va

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Southside Behavioral Health