Pacifica

What Pacifica does

Pacifica Treatment Centre (legal entity: Pacifica Treatment Centre Society) is a not-for-profit, registered charitable organization (Charity number 10808 2496 RR0001) operating in Vancouver, British Columbia since 1977. The organization provides in-residence and community-based substance use treatment and recovery services for adults in British Columbia, with a 35-bed facility (27 publicly funded beds and 8 privately funded beds) located at 1755 East 11th Avenue. Its service architecture is a single Rehabilitation Assistant Program spanning 18-24 months across Pre-Engagement, Orientation, In-Residence Primary Treatment (84 days publicly funded; 35-84 days privately funded), Integrative Wellness, Resiliency and Trauma programming, Continuing Care, and Alumni Services, supplemented by a separate Outpatient Program for community-based clients.

The underlying operating model is a therapeutic community based on co-creation, shared accountability, and safety, delivered by an interdisciplinary clinical and social work team. Service components include individual and group therapy, psycho-education, mindfulness, fitness (Vancouver Community Centre pass), chef-prepared meals (supported by Second Harvest food rescue), and peer-based support within single-occupancy rooms. Pacifica also maintains a 2SLGBTQQI+ inclusive and anti-oppression practice framework and acknowledges operation on the unceded territories of the Skwxwú7mesh, xʷməθkʷəy̓əm, and Səl̓ílwətaʔ Nations.

The business model is a hybrid of government block funding and per diem subsidy through Vancouver Coastal Health Authority (up to $45/day for per diem expenses, with the publicly funded 84-day program serving BC residents age 19+), private-pay fees for the 8 private beds, and donations from foundations, corporations (HSBC, BMO, Gulf and Fraser Credit Union, Pharmasave, Prime Image Group), and individuals. GTM is dual: a sales-led motion through direct intake (24-hour phone line, intake coordinator) and referrals from clinicians, EAPs, employers, and insurance professionals; and a community-led motion through alumni services, peer mentoring, volunteer programs, and the Recovery Day BC event. Privacy and data protection are governed by British Columbia's FOIPPA and PIPA.

Name

Pacifica

Legal name

Pacifica Treatment Centre Society

Website

https://pacificatreatment.ca

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

11–50 employees

Short description

Pacifica Treatment Centre is a Vancouver-based not-for-profit operating a 35-bed in-residence and outpatient substance use treatment program for BC adults, funded through Vancouver Coastal Health Authority, private pay, and donations since 1977.

Ownership category

akta.pro rank

Product category

Addiction & Substance Use Treatment Services

NAICS

Residential Mental Health and Substance Abuse Facilities (62322), Residential Mental Health and Substance Abuse Facilities (623220), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Residential Substance Use Rehabilitation (Inpatient Rehab) (HLAFACAE)

akta.pro secondary industry

Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)

Keywords

• Substance use treatment
• Residential treatment program
• Addiction recovery services
• Mental health treatment
• Continuing care alumni

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Publicly Funded Treatment: Government-funded in-residence primary treatment subsidized through Vancouver Coastal Health Authority, with community members potentially partially or fully funded up to $45 per day for per diem expenses.
2. Private Pay Treatment: Fee-for-service in-residence treatment for privately funded individuals, offering stay options from 35 to 84 days. As a not-for-profit, all revenue is reinvested into affordable programs.
3. Donations and Charitable Contributions: Relies on generous support from foundations, corporations, and individual supporters. Registered Charity number: 10808 2496 RR0001.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Pacifica Treatment Centre delivers in-residence and community-based substance use treatment through a therapeutic community model. Its program portfolio spans an 18-24 month continuum including Pre-Engagement, Orientation, In-Residence Primary Treatment (84 days publicly funded; 35-84+ days privately funded), Integrative Wellness, Resiliency & Trauma, Continuing Care, and Alumni Services, plus an Outpatient Program for non-residential clients. Services are delivered at a 35-bed Vancouver facility by an interdisciplinary team using individual and group therapy, mindfulness, fitness, and peer-based support.

Product overview

Pacifica Treatment Centre operates as a not-for-profit charitable organization offering a unified suite of substance use treatment services centered on a single Rehabilitation Assistant Program architecture. The core program spans an 18-24 month treatment continuum encompassing Pre-Engagement, Orientation, In-Residence Primary Treatment (84 days publicly funded; 35-84 days privately funded), Integrative Wellness, Resiliency & Trauma, Continuing Care, and Alumni Services. This is complemented by an Outpatient Program for community-based care. All programming is delivered within a therapeutic community model based on co-creation, shared accountability, and safety, incorporating individual and group therapy, mindfulness practices, fitness, and peer-based support.

Differentiator

Problem solved

Functional benefit

Products and services

• In-Residence Primary Treatment 84-day (publicly funded) or 35-84 day (privately funded) in-residence substance use treatment program delivered within a therapeutic community setting, with single-occupancy rooms, chef-prepared meals, psycho-education, individual and group therapy, mindfulness, fitness, and peer-based support. Targeted at individuals age 19+ with substance use disorders.
• Pre-Engagement Program Support program providing resources and guidance to individuals awaiting placement in the in-residence treatment program, designed to prepare them for their recovery journey. For clients on the CAIT waitlist (8-12 weeks).
• Outpatient Program Community-based recovery services for individuals who do not require in-residence treatment, offering continued therapeutic support outside a residential setting. For adults seeking recovery without admission to the residential program.
• Continuing Care Program Post-treatment support services including group therapy sessions, referral to alumni services, access to an app with daily inspirational messages, event notifications, newsletter, and social media engagement, designed to sustain recovery after leaving the facility.
• Alumni Services Ongoing support for individuals who have completed the in-residence program, including mentoring peers, volunteering, weekly on-site meetings, alumni advisory council, and celebrations and activities throughout the year. Includes 2-year touchpoints and beyond.
• Integrative Wellness Therapeutic activities within the treatment program including Yoga, Creative Arts Therapy, Acupuncture, Reiki Energy Healing, and mindfulness practices designed to heal both body and mind.
• Resiliency & Trauma Programming Therapeutic programming addressing trauma and building resiliency skills as part of the treatment continuum, bridging the gap between treatment and the outside world.
• Rehabilitation Assistant Program The structured in-residence treatment program spanning 18-24 months (including Pre-Engagement, Orientation, in-residence Primary Treatment, Integrative Wellness, Resiliency & Trauma, Continuing Care, and Alumni Services), delivered as a home-like therapeutic community based on co-creation, shared accountability, and safety.

Quantifiable outcome

• Average stay for primary treatment: 35 to 84+ days depending on funding model
• +1 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

16 partnerships are on record, tiered core and minor.

• Vancouver Coastal Health AuthoritycoreStrategic or Co-development PartnerMajor funder and partner through the Central Addiction Intake Team (CAIT). Government health authority providing funding, oversight, and referral coordination for publicly funded treatment programs.
• BC HousingcoreStrategic or Co-development PartnerProvincial housing authority partner providing support and resources for individuals in recovery. Part of the housing supports referral network.
• Gulf and FraserminorGTM or Marketing PartnerCredit union partner supporting Pacifica through financial contributions and community investment.
• PharmasaveminorGTM or Marketing PartnerPharmacy partner providing pharmaceutical support and services to Pacifica clients.
• PCLA - Pacific Centre for Leadership and AccountabilityminorStrategic or Co-development PartnerPartnership for leadership development and accountability programming.
• HSBCminorGTM or Marketing PartnerCorporate partner providing financial contributions and social investment support.
• BMO Bank of MontrealminorGTM or Marketing PartnerCorporate partner providing financial contributions and social investment support.
• Prime Image GroupminorGTM or Marketing PartnerCorporate partner providing social investment and marketing support.
• Second HarvestminorStrategic or Co-development PartnerFood rescue organization providing food services support for chef-prepared meals at Pacifica.
• Narcotics Anonymous British ColumbiaminorStrategic or Co-development PartnerCommunity support meeting resources linked on Pacifica's resource page for alumni continuing care.
• Alcoholics AnonymousminorStrategic or Co-development PartnerCommunity support meeting resources linked for continuing care programming.
• SMART RecoveryminorStrategic or Co-development PartnerSelf-Management and Recovery Training support group resources linked for continuing care.
• Canadian Mental Health AssociationminorStrategic or Co-development PartnerMental health resources linked on Pacifica's community supports resource section.
• Turning Point RecoveryminorStrategic or Co-development PartnerHousing support partner offering residential services for adults in Vancouver, Richmond, and North Shore with 3-5 month programs.
• Place of Refuge SocietyminorStrategic or Co-development PartnerChristian transitional living program for people recovering from alcohol and drug addictions, licensed by the city of Vancouver.
• Grace MansionminorStrategic or Co-development PartnerResidential transitional housing partner providing supportive housing for up to 24 months for individuals in recovery.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Homewood Health Centre: One of Canada's largest private mental health and addiction treatment providers, offering residential, outpatient, and EAP services nationwide. Comparable to Pacifica in residential SUD treatment but operates at much broader scale and geographic footprint.
• Canadian Addiction Treatment Centre (CATC): National network of outpatient opioid agonist treatment and addiction medicine clinics. Comparable to Pacifica in addiction treatment focus but operates through a distributed outpatient model rather than residential care.
• Centre for Addiction and Mental Health (CAMH): Canada's largest mental health and addiction teaching hospital, providing inpatient, outpatient, and residential services. Comparable in addiction and mental health treatment focus but operates at academic-hospital scale.

Regional players

• Foundry BC: BC-wide network of integrated youth mental health and substance use centres. Comparable in BC-based service delivery and referral pipeline, but targets youth (12-24) versus Pacifica's adult population.
• Place of Refuge Society: Vancouver-based Christian transitional living program for people in recovery from addiction. Listed as a Pacifica partner; comparable in transitional housing services for the same population, though faith-based.

Direct peers

• Bellwood Health Services: Toronto-based residential treatment centre for substance use, gambling, and trauma (part of EHN Canada). Comparable in residential addiction treatment focus, though situated in Eastern Canada.
• Cedars at Cobble Hill: BC residential addiction treatment centre (now part of Restoration Health Group) offering private-pay and publicly funded in-residence programs. Comparable in residential treatment delivery and continuum of care.
• Edgewood Treatment Centre: BC-based residential addiction treatment centre offering in-residence programs for substance use disorders. Directly comparable to Pacifica in modality (residential therapeutic community), geography, and target population.
• Turning Point Recovery: Vancouver-area residential recovery housing for adults with 3-5 month programs. Listed as a Pacifica partner and serves a similar population in the same metro area.
• Sunshine Coast Health Centre: British Columbia residential treatment facility specializing in substance use and trauma, offering long-stay programs. Closely comparable to Pacifica in therapeutic community model and continuum of care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/PacificaTreatment
• LinkedInlinkedin.com/company/pacificatreatment
• Instagraminstagram.com/pacificatreatment
• Xx.com/pacificatreatm1

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pacifica