Silang
Silang.id (PT Inovasi Digital Inklusi) is a Jakarta-based Indonesian startup founded in 2019 providing professional sign language interpretation, BISINDO training, deaf empowerment programs, and job placement services. It has served 300+ corporate, government, religious, and NGO clients across 9+ Indonesian provinces.
- Company typePrivate
- Founded2019
- HeadquartersDki Jakarta, Indonesia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Silang does
Silang.id (legal entity: PT Inovasi Digital Inklusi) is a Jakarta-based Indonesian startup founded in 2019 that provides professional sign language interpretation, BISINDO training, and deaf community empowerment services. The company addresses Indonesia's chronic shortage of certified sign language interpreters through a curated network of professionals and deaf educators, serving corporate, government, religious/educational, and non-profit clients that require accessibility at events, in public services, and in workforce training. As of the latest disclosures, Silang has cumulatively served 300+ clients across 9+ Indonesian provinces and completed 1,000+ events with interpretation services. Named customers include DANA Indonesia, Bayer Indonesia, Kemenko PMK, DISPAREKRAF DKI Jakarta, Women's World Banking, and Masjid Agung Al Azhar.
The product portfolio spans four service pillars: (1) Silang Interpreting — offline, online, video translation, and on-demand video call interpretation; (2) Silang Training BISINDO — institutional Indonesian Sign Language training taught by deaf educators with customizable curricula and completion certificates; (3) Silang Empowerment — professional skills development for deaf individuals; and (4) Silang Job Connector — a placement service linking deaf talent to corporate employers. The technology layer consists of a mobile application (id.silang.app) on Google Play Store providing video-call interpretation for deaf end-users, a web-based service request portal (requestservice.silang.id), and a WhatsApp Business booking channel — no public API or AI/ML capabilities are disclosed.
The business model is sales-led professional services with quote-based pricing processed via WhatsApp; the company does not disclose standard rate cards. Distribution runs through direct WhatsApp outreach, a self-service web form, and the mobile app for end-user accessibility. Silang is privately held, founder-controlled (Ahmad Yusuf as CEO, Hady Ismawan as CMO, Bagja Prawira in Business Development), and received its only disclosed funding — a 2020 pre-seed through Indigo by Telkom Indonesia's 1000 Startup Digital program. The company has accumulated six regional startup awards between 2019 and 2022 and has been featured in major Indonesian media outlets (Kumparan, RCTI+, Liputan6, KOMPAS, SEA Today, IndoZone, TVRIWorld).
Silang firmographics
Firmographics- Name
- Silang
- Legal name
- PT Inovasi Digital Inklusi
- Website
- https://silang.id
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Silang.id (PT Inovasi Digital Inklusi) is a Jakarta-based Indonesian startup founded in 2019 providing professional sign language interpretation, BISINDO training, deaf empowerment programs, and job placement services. It has served 300+ corporate, government, religious, and NGO clients across 9+ Indonesian provinces.
- Ownership category
- akta.pro rank
Silang industry classification
Industry- Product category
- Sign Language Interpretation Services
- NAICS
- Translation and Interpretation Services (541930)
- SIC
- Services-Educational Services (8200)
- akta.pro primary industry
- Note-Taking, Interpreting & Communication Access Services (EDALAGAD)
- akta.pro secondary industry
- Sign Language Learning Programs (ASL/BSL, etc.) (EDAMAFAM)
Keywords
Where Silang is headquartered
LocationHeadquarters
- HQ city
- Dki Jakarta
- HQ country
- Indonesia
- HQ region
- Asia
Offices2 records
Markets served
Silang business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Silang Interpreting Services (Offline & Online): Professional sign language interpreter services for offline and online events. Customers are directed to WhatsApp Business and Partnership team for booking and payment processing.
- Silang Video Translation Services: Sign language interpretation and closed caption services for video-based information needs.
- Silang Training BISINDO: Indonesian Sign Language (BISINDO) training services for institutions, taught directly by deaf educators with customizable content.
- Silang Empowerment Training: Professional training programs to enhance capabilities of deaf individuals.
- Silang Job Connector: Connecting qualified deaf talent to companies through job placement services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Custom quote-based pricing through WhatsApp consultation |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Silang product offering
Product offeringCore offering
Silang.id provides professional Indonesian Sign Language (BISINDO) interpretation services for offline and online events, video translation with closed captioning, on-demand video call interpreting for public services, institutional BISINDO training taught by deaf educators, professional empowerment programs for deaf individuals, and job placement connecting deaf talent with employers. The offerings are supported by a mobile application available on Google Play Store for accessing video call interpreting services.
Product overview
Silang.id operates as a platform providing accessibility and empowerment services for the deaf community in Indonesia. The core product portfolio includes four main service categories: (1) Silang Interpreting Services (covering offline, online, video translation, and video call interpretations) that provide professional sign language interpreters for various event formats; (2) Silang Training BISINDO for institutional sign language training taught by deaf educators; (3) Silang Empowerment for professional skill development of deaf individuals; and (4) Silang Job Connector for connecting deaf talents with employers. The ecosystem is supported by a mobile application available on Google Play Store that serves as the access point for video call interpretation services.
Differentiator
Problem solved
Functional benefit
Brands
- Silang Interpreting: Sign language interpreting services for offline and online events, connecting Deaf (Tuli) individuals with hearing audiences.
- Silang Interpreting Online
- Silang Video Translation Service
- Silang Interpreting Video Call
- Silang Training BISINDO
- Silang Empowerment
- Silang Job Connector
Products and services
- Silang Interpreting Offline Sign language interpretation service for offline and in-person events, providing professional BISINDO interpreters to facilitate communication between deaf and hearing participants at physical gatherings such as corporate events, conferences, religious gatherings, and government programs.
- Silang Interpreting Online Sign language interpretation service for online and digital events, enabling deaf participation in virtual gatherings, webinars, and online conferences by providing remote BISINDO interpreters.
- Silang Video Translation Services Sign language interpretation and closed caption services for video-based content, making recorded or published video materials accessible to deaf audiences.
- Silang Interpreting Video Call On-demand video call interpreting service enabling deaf individuals to access public services remotely via the Silang mobile app, connecting users with sign language interpreters through cost-effective video interpretation.
- Silang Training BISINDO Indonesian Sign Language (BISINDO) training program for institutions, taught directly by deaf educators with customizable curriculum aligned with institutional needs, including deaf culture components and certificates upon completion.
- Silang Empowerment Professional training program designed to enhance the skills and capabilities of deaf individuals for increased employability and professional independence.
- Silang Job Connector Job matching and placement service connecting qualified deaf talent with companies seeking to build inclusive workforces.
Quantifiable outcome
- 300+ clients served
- +2 more outcomes
Companies that use Silang
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles3 records
Silang technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature2 records
Silang partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights5 records
Silang competitors and assessment
Company assessmentBroad incumbents
- ZVRS: Major US video relay service and interpreting provider serving the deaf and hard-of-hearing community via on-demand video calls. Comparable incumbent in the video-based deaf interpretation market.
- Purple Communications: Established US VRS and video remote interpreting (VRI) provider for the deaf community, offering on-demand sign language interpretation services. Comparable as an incumbent in the same deaf interpretation services category.
- Sorenson Communications: Largest US provider of video relay service (VRS) and on-demand sign language interpretation for the deaf and hard-of-hearing. Comparable as a scaled interpretation services incumbent in the broader deaf accessibility category.
Direct peers
- Hand Talk: Brazilian app-based sign language interpretation and translation platform serving the deaf community via mobile/web avatars and human interpreters. Closest direct global analog to Silang — mobile-first sign language access in an emerging market.
- Convo Relay: US-based Video Relay Service and on-demand ASL interpretation provider for deaf consumers and businesses. Direct peer in delivering on-demand sign language interpretation via video, albeit in a more mature, regulated market.
Regional players
- SignVideo (UK): UK-based on-demand British Sign Language (BSL) video interpretation service connecting deaf users to public services and businesses. Closely mirrors Silang's video-call interpreting model in a different geography and signed language.
Others
- Spread the Sign: Global sign language dictionary and educational resource offering free video-based sign language instruction across many languages. Adjacent to Silang's BISINDO training offering as a language education resource.
Emerging players
- InnoCaption: Mobile app providing real-time captioning for phone calls aimed at deaf and hard-of-hearing users. Partial overlap with Silang's on-demand communication access services for the deaf community.
- Ava: Real-time captioning app for deaf and hard-of-hearing users in meetings, conferences, and events. Partial overlap with Silang's video translation/closed-caption offering, focused on speech-to-text rather than sign language.
- RogerVoice: App enabling deaf and hard-of-hearing users to make phone calls via live captioning and sign language video interpretation. Emerging peer in on-demand deaf accessibility services.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Silang social profiles
Digital presenceSilang financial estimates
Financial estimateRevenue estimate
Valuation estimate
Silang leadership team
Management profileNumber of profiles
Profiles3 records
Silang funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Silang M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Silang
What does Silang do?
Silang.id provides professional Indonesian Sign Language (BISINDO) interpretation services for offline and online events, video translation with closed captioning, on-demand video call interpreting for public services, institutional BISINDO training taught by deaf educators, professional empowerment programs for deaf individuals, and job placement connecting deaf talent with employers. The offerings are supported by a mobile application available on Google Play Store for accessing video call interpreting services.
Is Silang a public or private company?
Silang is a private company. It is classified as venture growth investor backed and is currently operating.
When was Silang founded?
Silang was founded in 2019. It employs 11 to 50 people.
Where is Silang based?
Silang is headquartered in Dki Jakarta, Indonesia, in the Asia region.
How does Silang make money?
Five revenue lines are on record. Silang Interpreting Services (Offline & Online) is the primary driver. The others are silang Video Translation Services, silang Training BISINDO, silang Empowerment Training and silang Job Connector.
Who are Silang's main competitors?
Broad incumbents on record are ZVRS, Purple Communications and Sorenson Communications. Direct peers are Hand Talk and Convo Relay. SignVideo (UK) is listed as a regional player. Spread the Sign is listed as an others. Emerging players are InnoCaption, Ava and RogerVoice.
Does Silang have an API?
No public API is recorded for Silang.
What industry is Silang in?
Silang's product category is Sign Language Interpretation Services. Its primary akta.pro industry code is EDALAGAD, Note-Taking, Interpreting & Communication Access Services, with a secondary code of EDAMAFAM, Sign Language Learning Programs (ASL/BSL, etc.). Its NAICS code is 541930 and its SIC code is 8200.