What Flint House does

Flint House Police Rehabilitation is a registered UK charity (Charity No 1146913) founded in 1890 by philanthropist Catherine Gurney, originally as the Southern Police Orphanage, and today headquartered in a 20-acre site in Goring-on-Thames, Oxfordshire, comprising the historic Flint House and the 2003-built Flint Fold 60-bed accommodation block. The charity delivers physical rehabilitation (intensive physiotherapy, hydrotherapy, anti-gravity treadmill training, gym programmes, cancer and post-surgical rehabilitation) and mental health support (a five-day residential programme for stress, anxiety, depression, PTSD, and bereavement) to serving and retired UK police officers across 36 eligible forces covering the South of England, Wales, the Channel Islands, and Gibraltar. Facilities include an accessible 12.5m swimming pool, treatment rooms, a dedicated Mental Health Lodge, dining, and accommodation; a Nursing/GP team supports on-site care, and a bespoke 12-week Virtual Conditioning Programme plus virtual consultations extend reach beyond the residential model.

The business model is donation-funded — the charity receives no government funding. Primary revenue is recurring payroll giving via the Give As You Earn (GAYE) scheme at approximately £9 per officer per month, supplemented by direct debits from officers in forces without payroll schemes (£7.37/month serving, £5/month retired), community and legacy donations, a monthly lottery (£70,000+ raised in 2024), seasonal raffles, EasyFundraising affiliate revenue, and civil claims recovery where patients have claims against third parties. Eligibility for free treatment is anchored to donor status, producing a self-reinforcing community flywheel amplified by Police Federation referrals, ambassadors, and "Flint House Champions." Auxiliary revenue lines include outpatient visits and virtual delivery, but these are service channels rather than pricing tiers.

Royal Patronage was passed from Queen Elizabeth II to King Charles III in May 2024. The charity treats over 3,500 members of the police service annually (3,600 in 2025 per High Sheriff commentary) and has supported more than 175,000 patients since 1890. Governance is provided by a Trustee Board currently chaired (since December 2025) by Sam de Reya, Deputy Chief Constable of Hampshire & IOW Police, with CEO Sophia Majaya leading day-to-day operations.

Name

Flint House

Legal name

Flint House Police Rehabilitation

Website

https://flinthouse.co.uk

Company type

Private

Founded year

1890

Operating status

Operating

Headcount range

51–100 employees

Short description

Flint House Police Rehabilitation is a UK charity founded in 1890 that delivers physical rehabilitation and mental health services to serving and retired police officers across 36 eligible UK forces from a 20-acre residential site in Goring-on-Thames, funded entirely by donations from the police community.

Ownership category

akta.pro rank

Product category

Police Rehabilitation Services

NAICS

Nursing Care Facilities (Skilled Nursing Facilities) (62311)

SIC

Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Skilled Nursing Facility (SNF)-Based Rehab Units (HLADAJAB)

akta.pro secondary industries

Orthopedic & Musculoskeletal Rehab In-Home (HSABADAF), Inpatient Psychiatric Hospitals & Units (HLAFACAB)

Keywords

• Police rehabilitation services
• Mental health support
• Physical therapy programs
• Charity healthcare services
• Police officer wellness

Headquarters

HQ city

Goring

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Regular Donations - Payroll Giving: Serving police officers donate through their force payroll teams via Give As You Earn (GAYE) tax relief scheme. Flint House receives approximately £9 per person per month through this method. This is the primary revenue stream and creates the eligibility pathway for treatment.
2. Regular Donations - Direct Debit: Forces without payroll giving schemes accept direct debit donations. Serving officers: £7.37/month minimum. Retired officers: £5/month minimum. Community donations accepted at various levels.
3. Flint House Lotto: Monthly lottery with 7 cash prize winners totaling £1,500. Tickets £1 each. In 2024, lottery raised over £70,000. Part of the EasyFundraising ecosystem.
4. Raffles and Special Draws: Special raffles such as the Summer Raffle offering holidays to the Maldives or cash alternatives, with 50% of ticket sales going to the charity.
5. Community Donations: One-off and regular donations from community members, families, and supporters. Examples given include £10 for acupuncture needles, £43 equivalent to original 8 shillings from 1890.
6. Legacy Donations: Bequests and gifts in Wills. Described as a huge contributing factor to the charity's success, ensuring future generations of police officers can be supported.
7. Civil Claims Recovery: Where a patient has a civil claim against a third party for their injuries, Flint House can recover some treatment costs with patient permission. Does not reduce the patient's payout.
8. EasyFundraising: Partnership with EasyFundraising platform where Flint House receives free donations when supporters shop online with over 8,000 brands.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels10 records

Core offering

Flint House Police Rehabilitation is a registered charity that provides intensive physical rehabilitation (physiotherapy, hydrotherapy, gym work) and mental health support (5-day residential programme) to serving and retired UK police officers. Services are delivered via residential stays at its Goring-on-Thames facility, outpatient visits, and virtual consultations, with all treatment provided free of charge to eligible regular donors.

Product overview

Flint House Police Rehabilitation is a charity providing world-class preventative and rehabilitative care for the police service. The organisation operates from a single site in Goring-on-Thames, Oxfordshire, offering a unified suite of rehabilitation services rather than a modular software platform. Its core portfolio comprises Physical Rehabilitation (intensive physiotherapy, exercise classes, gym programme, and hydrotherapy), Mental Health Support (a five-day residential programme), Fitness Test Conditioning (virtual 12-week programme), Outpatients Service, Nursing and GP Services, Virtual Consultations (remote appointments and YouTube-based programmes), and a dedicated Retired Officers Programme. The charity treats over 3,500 members of the police service annually, serving both serving officers and retired personnel, and is funded entirely by donations from the police family.

Differentiator

Problem solved

Functional benefit

Products and services

• Physical Rehabilitation Intensive physiotherapy, exercise classes, gym work, and optional hydrotherapy for musculoskeletal conditions, neurological issues, post-surgical recovery, and cancer rehabilitation, helping serving and retired police officers return to fitness.
• Mental Health Support Five-day residential programme providing group and individual sessions for stress, anxiety, depression, PTSD, bereavement, and neurodiversity, facilitated by experienced mental health practitioners in a dedicated Mental Health Lodge.
• Fitness Test Conditioning

Quantifiable outcome

• 95% of patients able to return home recovered and return to work (historical figure from 1930s)
• +3 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Ten partnerships are on record, tiered minor and core.

• Beechwood MortgagesminorGTM or Marketing Partner · 1 March 2026Corporate supporter who chose Flint House as their charity for March 2026 as part of their 25th anniversary celebrations. Raised £1,550 through pledges and donations. Team visited Flint House to see facilities. Connected Flint House with Kennett Radio for media coverage.
• City of London Police / Lisa Cross and Hazel FletchercoreStrategic or Co-development Partner · 1 January 2023Research collaboration with City of London Police and researchers Lisa Cross and Hazel Fletcher on mental health programme outcomes. Research project completed in 2023/24 focused on experience of individuals attending mental health programme and impact after returning home. Results described as 'resoundingly positive'.
• Oscar Kilo: The National Police Wellbeing ServicecoreStrategic or Co-development Partner · 1 January 2019The National Police Wellbeing Service (NPWS) was launched in 2019 to provide support and guidance for police forces across England and Wales. An evidence-based, sector-specific service developed for policing by policing. Flint House is referenced as part of this ecosystem of police wellbeing support.
• Police Charities UKcoreStrategic or Co-development PartnerPolice Charities UK is a unique group of UK-based police charities focused on helping police officers and their families. Comprising over 20 charities, it serves as a reference guide to available support. Flint House Police Rehabilitation is proud to be part of this network, connecting police-specific charities for mutual support and awareness.
• The Police Treatment CentrescoreStrategic or Co-development PartnerA registered charity providing treatment and support including intensive, police-specific physiotherapy and rehabilitation for injured and ill police officers and retired officers. Operates two facilities: St Andrews in Harrogate, North Yorkshire, and Castlebrae in Auchterarder, Perthshire. Serves nearly 4,000 officers annually.
• NARPO (National Association of Retired Police Officers)coreGTM or Marketing PartnerNARPO represents over a quarter of a million former Police Officers, staff, their partners and former partners, and those widowed. Primary concerns are pensions, wellbeing and fulfilled later life. Actively promotes Flint House services to retired officers.
• Police Care UKminorStrategic or Co-development PartnerA charity for serving and veteran police officers and staff, volunteers, and their families who have suffered any physical or psychological harm as a result of policing. Independent of police service, funded entirely by donations.
• Blue PawminorStrategic or Co-development PartnerComes with background of over 25 years trauma experience from Blue Light Emergency services. Available for one-to-one personal support, specialising in experiencing and managing short and long-term effects of trauma, PTSD, Depression and Stress.
• EasyFundraisingminorGTM or Marketing PartnerEasyFundraising platform enables Flint House to receive free donations when supporters shop online with over 8,000 brands. No cost to the shopper but generates passive income for the charity.
• Charity Lottery ServicesminorImplementation/ SI/ Consulting PartnerExternal lottery management for Flint House Lotto, providing lottery platform infrastructure for monthly draws and special superdraws.

Scale indicators9 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Spire Healthcare: Private hospital group in the UK providing physiotherapy and orthopaedic rehabilitation services. Offers overlapping post-surgical and musculoskeletal rehab capability for patients with private insurance or self-pay, including retired police officers.
• Nuffield Health: Large UK private healthcare operator running hospitals, fitness clubs, and physiotherapy services across the country. Competes with Flint House for musculoskeletal and post-surgical rehab patients who might otherwise pay privately, especially for retired officers outside the catchment.

Direct peers

• Combat Stress: UK charity providing specialist mental health treatment for veterans with PTSD, anxiety, and depression through residential and outpatient programmes. Comparable to Flint House's mental health lodge offering but for the military population.
• Help for Heroes: Help for Heroes delivers physical rehabilitation, mental health support, and welfare services to UK military veterans through residential recovery centres and a community network. Operates a similar charity-funded, specialist-rehab-for-service-personnel model but for the Armed Forces rather than police.
• The Police Treatment Centres: The Police Treatment Centres operates St Andrews in Harrogate and Castlebrae in Auchterarder, providing intensive police-specific physiotherapy and rehabilitation for injured and ill serving and retired officers — almost identical service model to Flint House but covering northern UK forces, serving nearly 4,000 officers annually.

Others

• Police Samaritans: Although the Samaritans itself is not police-specific, it operates a dedicated police listening service and emotional support line for serving and retired officers. Adjacent mental health support service with overlapping beneficiary population.
• Royal British Legion Industries: Charity providing housing, employment support, and welfare services to the Armed Forces community, including rehabilitation and recovery programmes. Adjacent rather than directly competitive, but comparable charity-funded rehabilitation operating model for a different service population.
• NARPO (National Association of Retired Police Officers): Membership organisation representing over 250,000 former police officers, staff, partners, and widowed spouses. Actively promotes Flint House services to retired officers and is a key referral channel rather than a service provider itself.
• Police Care UK: Registered charity supporting serving and veteran police officers, staff, volunteers, and families who have suffered physical or psychological harm as a result of policing. Funded entirely by donations and adjacent to Flint House in the police welfare ecosystem.
• Oscar Kilo - National Police Wellbeing Service: National evidence-based wellbeing service developed for policing by policing, launched in 2019 across England and Wales. Coordinates and signposts services including Flint House rather than delivering direct rehab, but shapes the broader police wellbeing procurement landscape.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/FlintHouserehab
• YouTubeyoutube.com/channel/UCmhOpII8G4yCSTRPz41_imw
• Facebookfacebook.com/Flinthouserehab
• Instagraminstagram.com/flinthouserehab

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Flint House