HOPE Bereavement Support

What HOPE Bereavement Support does

HOPE Bereavement Support is a Community Interest Company (CIC 12718396) founded in 2013 and headquartered at 53 Coldcotes Avenue, Leeds, operating under the legal name Hope Breavement Support CIC and also trading as HOPE Support Services. The organisation delivers bereavement, trauma, and mental health support through six interconnected services: one-to-one counselling (face-to-face, telephone, and video), a structured Trauma Recovery Programme for anxiety, PTSD, ADHD, and intermittent explosive disorder, monthly peer support groups (including Rainbow Mamas, Men's Peer Support, and Miscarriage & Child Loss cohorts) running in cities such as Leeds and London, life coaching, and educational workshops on cultural diversity in death and loss. A remote team of more than 30 qualified multilingual counsellors, clinical supervisors, life coaches, and DBS-checked volunteers delivers services nationally across the UK, with the primary target segment being Black and Minority Ethnic (BME) communities that face cultural stigma and affordability barriers to mainstream therapy.

The operating model is founder-led by Ansa Ahmed, whose personal experience of nine child losses underpins the organisation's positioning. Service infrastructure rests on Microsoft Dynamics CRM for client data, WordPress for the public site, Google Analytics for traffic insight, and Zoom for virtual sessions — a conventional SaaS stack with no proprietary platform or AI component. Referrals enter via an online form that supports self-referrals, health professional referrals, and advocacy pathways, and the organisation holds BACP Organisational Membership (275755) and ICO data-controller registration (ZA771853), with a University of Leeds research collaboration adding academic legitimacy.

Revenue mechanics combine donations (GoFundMe, Zakaat, Sadqaa, Lilah, and general contributions, with 100% directed to client support), fee-paying counselling introduced because grant funding alone was insufficient, and historical grant funding from Leeds Clinical Commissioning Group and The Resourcing Racial Justice Fund. Pricing is quote-based rather than publicly disclosed, and no revenue figures are published. The CIC structure constrains profit distribution and aligns the entity with a community-benefit mission rather than venture-scale returns.

Name

HOPE Bereavement Support

Legal name

Hope Breavement Support CIC

Website

https://hopebereavementsupport.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

HOPE Bereavement Support is a Leeds-based UK Community Interest Company that delivers bereavement, trauma, and mental health counselling, coaching, and peer support groups, primarily serving Black and Minority Ethnic communities through a remote team of qualified multilingual counsellors.

Ownership category

akta.pro rank

Product category

Community Bereavement and Mental Health Services

NAICS

Other Individual and Family Services (624190), Individual and Family Services (6241)

SIC

Services-Social Services (8300)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGACAD)

akta.pro secondary industry

Mental Health & Crisis Support Services (BPAGAEAH)

Keywords

• Bereavement counselling services
• Community mental health support
• Trauma recovery programmes
• Peer support groups
• Multilingual therapeutic services

Headquarters

HQ city

Leeds

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Donations and Charitable Contributions: Accepts donations via GoFundMe and bank transfer. Accepts Zakaat, Sadqaa, Lilah and General Contributions. 100% of donations fund therapeutic support for those who cannot afford services.
2. Fee-Paying Counselling Services: Introduced fee-paying structure for counselling services as reliance on grants is insufficient. Priced competitively against market rates. Limited grant funding available for financially struggling clients.
3. Grant Funding: Previously funded by Leeds Clinical Commissioning Group and The Resourcing Racial Justice Fund for community support programmes.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

HOPE Bereavement Support is a UK Community Interest Company providing bereavement and mental health counselling, life coaching, a structured trauma recovery programme, facilitated peer support groups, and educational workshops. Services are delivered by a remote national team of qualified counsellors via face-to-face, telephone and video modalities, with a particular focus on BME communities and multilingual, culturally sensitive care.

Product overview

HOPE Bereavement Support is a Community Interest Company offering a suite of mental health and bereavement support services. The organisation operates six interconnected core services: Counselling Services (offering face-to-face, telephone, and video counselling in multiple languages), Life Coaching Services (providing confidential support for personal development and goal achievement), a Trauma Recovery Programme (addressing anxiety, PTSD, ADHD, and related conditions), Support Groups (nationally-based groups facilitated by qualified counsellors in cities including Leeds, London, and Manchester), Educational and Awareness Workshops (focused on mental health awareness and cultural diversity in bereavement), and a Referral Service (enabling self-referrals and professional referrals through an online form). These services are designed to work together, with support groups available before, during, or after therapy, and coaching offered as a complementary service to counselling. The organisation primarily serves BME communities and those affected by child loss, bereavement, and mental health difficulties.

Differentiator

Problem solved

Functional benefit

Products and services

• Counselling Services Bereavement and mental health counselling delivered by a team of qualified multilingual counsellors using multiple modalities (face-to-face, telephone and video), for individuals and families affected by loss, child loss, miscarriage and mental health difficulties.
• Life Coaching Services Confidential coaching services providing practical tools and strategies to help clients explore issues, define goals, build confidence, navigate transitions and move forward with their lives.
• Trauma Recovery Programme A structured programme that helps individuals manage anxiety disorders, PTSD, ADHD and intermittent explosive disorder through techniques delivered by diverse multidisciplinary qualified professionals.
• Support Groups Bereavement support groups facilitated by qualified counsellors with DBS-checked befrienders and volunteers, including Rainbow Mamas, Men's Peer Support, Leeds Bereavement Support, London Bereavement Support, and Miscarriage & Child Loss groups, available before, during or after therapy.
• Educational and Awareness Workshops Educational and awareness workshops delivered to organisations, communities and faith groups to address stigma around mental health and bereavement, including diversity workshops on death and loss across different cultures and faiths.
• Referral Service Online referral/intake service allowing self-referrals, health professional referrals, advocacy referrals and other referrals into HOPE's counselling, support groups, workshops and other support services.

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• University of LeedscoreStrategic or Co-development PartnerResearch partnership with University of Leeds. HOPE founder Ansa Ahmed involved in study 2010-2013 on Infant Mortality & Social Networks. Currently collaborating on research into miscarriage and wellbeing focusing on arts and performance with Dr Jacki Willson and Prof. Linda McGowan.
• West Yorkshire and Harrogate Health and Care PartnershipcoreStrategic or Co-development PartnerHOPE Bereavement Support is included in the VCSE BAME review for West Yorkshire and Harrogate Report and serves as a continued critical friend to ongoing strategic work on tackling health inequalities for BAME communities.
• BACP (British Association for Counselling and Psychotherapy)coreStrategic or Co-development PartnerBACP Organisational Member (Membership Number 275755). Commits to BACP professional standards and code of ethics. Complaints outcomes reported to BACP.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Mind: One of the UK's leading mental health charities, providing information, advice and support across a broad range of conditions. Overlaps with HOPE on mental health support but operates at vastly greater scale and does not specialise in bereavement or BME communities.
• Hospice UK: National charity supporting hospice and end-of-life care across the UK, including bereavement services. Adjacent to HOPE's bereavement support focus but tied to the formal hospice ecosystem.
• Marie Curie: Major UK charity providing care and support for people with terminal illness and bereavement. Comparable in offering end-of-life and bereavement services, but as a much larger, broad-based incumbent.

Emerging players

• Together for Short Lives: UK charity for children with life-limiting conditions and their families. Comparable in supporting families affected by child illness and loss, but focused on palliative rather than bereavement-only support.

Direct peers

• Child Bereavement UK: National charity supporting families after the death of a child or baby. Closely comparable to HOPE's child loss, miscarriage and stillbirth support groups and counselling services, with overlapping target populations.
• Winston's Wish: UK charity providing bereavement support to children, young people and families. Highly comparable in serving grieving families and bereaved parents with counselling and peer support.
• Sands (Stillbirth and neonatal death charity): UK charity supporting anyone affected by the death of a baby, working nationally with research and bereavement services. Directly comparable to HOPE's miscarriage, stillbirth and child loss focus.
• Cruse Bereavement Support: The UK's largest bereavement charity, offering bereavement counselling, support and information nationally. Directly comparable to HOPE as a UK bereavement support provider, but operating at significantly greater scale and brand recognition.
• Muslim Bereavement Support Service: Faith-specific UK bereavement support service for Muslims, addressing cultural and religious needs. Directly comparable to HOPE's faith- and culture-sensitive bereavement model serving BME communities.
• Brake (Road Peace): UK charity supporting people bereaved and seriously injured in road crashes. Comparable as a UK bereavement support provider for families after sudden loss, with a similar niche specialisation strategy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/bereavementhope
• Facebookfacebook.com/hopebereavementsupport
• LinkedInlinkedin.com/company/68335879/admin
• Instagraminstagram.com/hopesupport

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HOPE Bereavement Support