Golden Eye Claims

What Golden Eye Claims does

Golden Eye Claims Inc. is a privately held independent insurance claims adjusting and private investigation firm founded in 2008 and headquartered at 10 East Merrick Road, Suite 205, Valley Stream, New York, with a secondary office at 511 Avenue of the Americas Suite 177 in Manhattan. The company delivers ten interconnected service lines covering the full claims lifecycle: insurance defense surveillance, trial and subpoena preparation, construction loss investigation, property and casualty claims investigation, commercial and residential property claims, transportation claims, witness and expert location with recorded statements, background and employment checks, third-party claims administration, and no-fault loss transfer with property subrogation recovery. Its operational technology centers on high-definition video and photography for evidence documentation, accident scene diagramming with measurements for demonstrative use, and access to records databases covering property, criminal, civil, medical, DMV, credit, work, accident, and compensation history. The firm is staffed by fully licensed, bonded, and insured field investigators.

The company serves four primary customer segments: insurance companies (the core market, served in the hundreds), defense law firms requiring litigation support, self-insured corporations, and municipalities including the MTA New York City Transit for bus and subway accident investigations. It is licensed throughout New York State and all 50 U.S. states, with active operational coverage in the Northeast US (New York, New Jersey, Connecticut metro area, Pennsylvania) and Southeast US (Florida). Customer acquisition is direct, primarily via 24/7 phone lines, email at [email protected], and a website quote form that also targets individual consumers.

Revenue is generated on a professional services basis with custom quote-based engagements and no publicly disclosed pricing. The firm is founder-owned with no disclosed institutional investment, no parent company, and no subsidiaries. Headcount is 11-50, and no revenue, funding, or valuation is publicly disclosed. The claimed cumulative impact includes thousands of cases investigated since 2008 and millions of dollars in claimed client savings.

Name

Golden Eye Claims

Legal name

Golden Eye Claims Inc.

Website

https://goldeneyeclaims.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

Golden Eye Claims Inc. is a privately held independent insurance claims adjusting and private investigation firm, founded in 2008, serving insurance companies, defense lawyers, self-insured corporations, and municipalities with surveillance, claims investigation, trial prep, and subrogation services.

Ownership category

akta.pro rank

Product category

Insurance Claims Investigation and Adjusting

NAICS

Claims Adjusting (524291)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro industry

PRIMARYBPAKAEAD

Fraud Investigations & Claims Support (Insurance/Financial)

Business & Public Services/Security & Investigations Services/Private Investigation & Background Screening

SECONDARYBPAKAEAC

Corporate Due Diligence & Third-Party Risk Investigations

Business & Public Services/Security & Investigations Services/Private Investigation & Background Screening

SECONDARYBPAHALAG

Litigation Support & Expert Witness Services

Business & Public Services/Professional Services (Legal, Accounting, Consulting)/Research, Analytics & Expert Services

SECONDARYBPAAAFAH

Fraud, Waste & Abuse (FWA) Detection & SIU Support

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Claims Processing & Adjudication Support

Keywords

• Insurance claims adjusting
• Claims investigation
• Insurance surveillance
• Trial preparation
• Subrogation recovery

Headquarters

HQ city

Valley Stream

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Third-Party Claims Administration: Since 2008, providing clients with investigations, surveillance, background checks, obtaining records, witness/expert locates, obtaining recorded statements, prompt reporting, and immediate communication as a third-party claims adjuster.
2. Independent Insurance Claims Adjusting: Licensed independent insurance adjusters providing claims investigation, property damage estimates, appraisals, and claims handling services for insurance companies and self-insured entities.
3. Surveillance Services: Insurance defense surveillance services using high-definition video documentation. Since 2008, has investigated thousands of cases providing superior video evidence.
4. No-Fault Loss Transfer/Property Subrogation Recovery: Subrogation recovery services including third-party subrogation/recovery, desk appraisals, re-inspections, expert testimony, and arbitration forum preparation for property and automobile claims.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels3 records

Core offering

Golden Eye Claims is an independent insurance claims adjusting and private investigation firm that delivers claims investigation, defense surveillance, property and casualty claims handling, construction loss investigation, transportation accident investigation, trial and subpoena preparation, witness/expert location, background checks, third-party claims administration, and no-fault loss transfer/property subrogation recovery services. The firm acts as a single-point-of-contact extension to insurance companies, defense lawyers, self-insured corporations, and municipalities, providing licensed investigators who produce high-definition video evidence, recorded statements, and investigative reports from case inception to close.

Product overview

Golden Eye Claims Inc. is an independent insurance claims adjusting and private investigation firm providing a unified portfolio of investigative services. The company operates as a single integrated service offering with 10 distinct but interconnected service lines covering the full claims lifecycle: investigation services (Surveillance, Background Checks, Witness/Expert Locates), claims adjusting (Property Claims, Casualty Claims, Construction Loss, Transportation Claims), legal support (Trial Prep and Subpoena Prep), administration (Third Party Administration), and recovery services (No-Fault Loss Transfer/Property Subrogation Recovery). All services are delivered by licensed investigators through a coordinated approach with single-point-of-contact case management.

Differentiator

Problem solved

Functional benefit

Products and services

• Trial Prep and Subpoena Prep Trial and subpoena preparation services including case file review, subpoena preparation and service, witness location and statements, accident-scene photography, expert availability confirmation, and trial preparation coordination for defense attorneys handling litigated insurance cases.
• Surveillance Insurance defense surveillance services using high-definition video and photography to provide conclusive investigations that support defense verdicts and protect client finances and reputations.
• Construction Loss Investigation and Property Damage Estimates/Appraisals Investigation and management of litigated construction claims including on-site investigations, witness canvassing and interviews, surveillance footage securing, and compliance regulation research for residential and commercial construction projects, plus property damage estimates and appraisals.
• Property & Casualty Claims Investigations Investigation services for casualty claims involving personal injuries, including accident-scene photography, witness location and interviews, and research on applicable state and compliance regulations.
• Property Claims (commercial and residential) Independent property insurance claims adjusting and investigation services for insurance companies and defense lawyers, handling incidents including storms, fires, floods, and thefts across commercial and residential exposures.
• Transportation Claims Investigations Transportation claims investigation services including evidence gathering, records search, and collaboration with insurance companies, with active engagements covering bus and subway accident investigations.
• Witness/Expert Locates and Statements Witness and expert location services with recorded-statement acquisition, using systematic questioning techniques to develop facts in order of occurrence for use in insurance and casualty litigation.
• Background Checks, Employment Checks, and Social Media Investigations Background investigation services including property records, criminal/civil/medical/DMV records, credit history, work and accident history, social security verification, and nationwide criminal history searches.
• Third Party Administration Third-party claims administration providing independent claims adjusting, investigation, surveillance, prompt reporting, and single-point-of-contact case management from inception to close.
• No-Fault Loss Transfer/Property Subrogation Recovery Property subrogation recovery and no-fault loss transfer services including third-party subrogation/recovery, desk appraisals, re-inspections, expert testimony, arbitration forum preparation, and asset searches for property and automobile claims.

Quantifiable outcome

• Millions of dollars in savings for clients through superior video evidence and investigations
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators7 records

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• Kroll: Global risk consulting firm with a strong investigations and disputes practice providing insurance claims support, surveillance, and forensic investigations. Comparable in litigation support, expert witness, and insurance defense investigation services, though operating at enterprise scale across many adjacent lines.
• Sedgwick: Major global claims management provider offering property, casualty, and liability claims administration alongside investigative services to insurers and self-insureds. Directly comparable in core claims adjusting and TPA services, but operating as a broad incumbent across many lines versus Golden Eye Claims' specialized regional focus.
• Crawford & Company: One of the world's largest independent claims management and adjustment firms, serving insurance carriers with property, casualty, and catastrophe adjusting. Highly comparable as a direct competitor in the same independent claims adjusting and investigation services market that Golden Eye Claims serves, though at vastly greater scale and geographic reach.

Direct peers

• Mattern & Associates: Independent insurance claims adjusting firm serving carriers and self-insureds with property, casualty, and liability claim handling. Comparable as a regional direct competitor in independent adjusting with similar service mix.
• Eberl Claims Service: Independent claims adjusting firm providing property, casualty, and catastrophe claims services to insurance carriers and self-insureds across multiple states. Highly comparable in business model — licensed independent adjusters delivering claims handling and investigation — making it a close peer for benchmarking.
• Pilot Catastrophe Services: Independent claims adjusting company specializing in property and catastrophe claims response for insurance carriers nationwide. Comparable as a direct competitor in independent insurance adjusting with multi-state deployment, though skewed toward catastrophe response versus Golden Eye's broader casualty and surveillance mix.
• Frasco Investigative Services: Insurance defense investigation firm providing surveillance, background checks, and recorded statements to insurance carriers and defense counsel. Direct peer on the surveillance and insurance SIU support side of Golden Eye Claims' offering.
• Donan Engineering: Forensic investigation and engineering firm specializing in property, fire, and casualty claims investigations for insurance carriers and attorneys. Comparable in delivering technical investigative services (especially construction loss and casualty claims) used by insurers in litigation defense, overlapping directly with Golden Eye's service lines.

Emerging players

• Claimspage / Claims Management Inc. Independent claims adjusting network and TPA matching insurance carriers with licensed adjusters. Comparable as a competitor channeling independent adjusting services, though operating more as a marketplace/platform than a traditional investigation firm like Golden Eye Claims.
• Snapsheet: Technology-driven claims management platform streamlining property and auto claims through virtual appraisals and digital workflows. Comparable as a competing claims service provider to insurance carriers, though differentiated by software-first delivery versus Golden Eye Claims' field-investigator model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/golden-eye-claims-inc.

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Golden Eye Claims