What Dalrymple Villa does

Dalrymple Villa is a non-profit aged care facility operated by Dalrymple Villa Incorporated, located at 15-23 Fraser Street, Charters Towers, Queensland, Australia, serving the Charters Towers community and surrounding districts. The core offering consists of 89 fully furnished, private, ensuited residential care rooms providing low-care residential aged care with meals, daily housekeeping, social activities, laundry and nursing care, alongside 28 self-contained two-bedroom retirement villas operated under the Fairbank Crescent brand with weekly maintenance fees covering insurance, communal lighting and garden maintenance. The facility is situated on the slopes of Buckland Hill within landscaped gardens and includes a 24-hour staffed security service supported by a personal pendant alarm system carried by every resident.

The business model is anchored in recurring aged care fees set against the Commonwealth Department of Health and Aged Care Schedule of Fees and Charges, comprising a Basic Daily Care Fee (85% of the single Age Pension, adjusted semi-annually), a Means-Tested Care Fee administered by Centrelink, and an Accommodation Payment that varies by assessed care level and room choice. Additional subscription-style revenue is generated from Fairbank Crescent weekly maintenance fees, Mobile Meals delivery, and ancillary services (Respite Care, Short-Term Care up to nine weeks, Day Care programs). Residents are admitted via the Australian Government's My Aged Care assessment gateway or direct application following ACAT and income/assets assessments, with marketing driven by community referral, the facility website and direct phone enquiries.

Service breadth extends beyond accommodation to on-site visiting clinics (doctors, physiotherapist, podiatrist, hearing specialists), hairdresser and beauty therapy, an on-site cafe, library services including mobile library delivery, personal shopping assistance, and a broad recreational program (exercise classes, crafts, outings, massage therapy). The Care Mail service allows family and community members to upload letters, pictures and videos for delivery to residents. The organisation is governed by a Committee of Management comprising community leaders overseeing spiritual, legal, financial, building, nursing, HR and environmental matters, and is led by Facility Manager Joanne Boschetti. The facility is not listed, has no parent company, and operates with a headcount of 11-50 employees.

Name

Dalrymple Villa

Legal name

Dalrymple Villa Incorporated

Website

https://dalrymplevilla.org.au

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Dalrymple Villa is a non-profit aged care facility in Charters Towers, Queensland, providing 89 residential care rooms, 28 retirement villas, and respite, short-term, day care and mobile meal services for elderly residents in the surrounding districts.

Ownership category

akta.pro rank

Product category

Residential Aged Care

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233), Continuing Care Retirement Communities (623311), Assisted Living Facilities for the Elderly (623312)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Single-Site CCRCs (HLADAEAE)

Keywords

• Aged care services
• Residential aged care
• Retirement village living
• Respite and short-term care
• Community mobile meals

Headquarters

HQ city

Charters Towers

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Residential Care Fees: Revenue generated from aged care fees including Basic Daily Care Fee (85% of single Age Pension rate, adjusted twice yearly), Means-Tested Care Fee based on income/assets assessment, and Accommodation Payment varying by care level and accommodation choice.
2. Retirement Village Weekly Maintenance Fees: Weekly maintenance fees covering items such as insurance, communal lighting expenses and garden maintenance for Fairbank Crescent retirement villas.

Pricing tiers

Distribution channels2 records

Marketing channels3 records

Core offering

Dalrymple Villa is a non-profit aged care facility providing residential aged care in 89 fully furnished, ensuited rooms, along with 28 independent retirement villas at the on-site Fairbank Crescent Retirement Village. It also delivers flexible care services (respite, short-term care up to nine weeks, and day respite) and community services including mobile meal delivery, on-site visiting health and beauty professionals, personal shopping, library services, recreational activities, and Care Mail for family communication, all serving the Charters Towers community and surrounding districts in Queensland, Australia.

Product overview

Dalrymple Villa is a non-profit aged care facility operated by Dalrymple Villa Incorporated, providing a portfolio of residential and community care services for the Charters Towers community. The core offerings consist of 89 Residential Care Rooms (with nursing, housekeeping, meals and activities) and 28 Fairbank Crescent self-contained retirement villas. Additional services include Respite Care, Short-Term Care, and Day Care programs for flexible support needs. Community-oriented services include Mobile Meals delivery, an on-site Cafe, Visiting Services (medical and beauty), Library Services, Personal Shopping, Recreational Activities, and 24-Hour Security. Care Mail enables remote communication with residents. The product portfolio spans from independent living (Fairbank Crescent villas) through to full residential care with varying support levels.

Differentiator

Problem solved

Functional benefit

Brands

• Fairbank Crescent: Retirement village with 28 self-contained two-bedroom villas operating under the Fairbank Crescent name.
• Fairbank Retirement Village

Products and services

• Residential Care Rooms 89 fully furnished, private, ensuited residential aged care rooms providing meals, daily housekeeping, social activities, laundry and nursing care to elderly residents, with care levels adjusted as needs change.
• Fairbank Crescent Retirement Village 28 self-contained two-bedroom villas available for independent seniors, offered under a lifetime residency agreement with weekly maintenance fees covering insurance, communal lighting, and garden maintenance.
• Respite Care Temporary residential aged care providing short-term support to family carers seeking a break or for residents in post-hospital recovery before returning home.
• Short-Term Care Rooms available for short-term care up to nine weeks to assist people after hospitalisation, periods of illness, or for carer relief, with 24-hour staff assistance.
• Day Care Program Day respite program enabling families to leave loved ones in care for the day with access to meals and activities at the facility.
• Mobile Meals Community mobile meals program delivering affordable three-course meals daily to residents in the Charters Towers area who prefer to live at home (disability criteria applies).
• Visiting Health and Personal Services Weekly and monthly on-site clinics with local doctors, physiotherapist, podiatrist, hearing specialists, hairdresser, and beauty therapists serving residents and reducing travel needs.
• Care Mail Service enabling family, friends and community members to upload letters, pictures and videos for delivery to residents, supporting community, connectedness, and comfort.

Quantifiable outcome

• 89 fully furnished, private, ensuited residential care rooms providing quality care
• +2 more outcomes

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• BlueCare (UnitingCare Queensland): Queensland-based not-for-profit aged and community care provider offering residential aged care, retirement living, and home care services. Operates within the same Queensland regulatory framework as Dalrymple Villa and serves overlapping regional Queensland populations with a similar non-profit, community-embedded care model.
• ACH Group: South Australia-based not-for-profit provider of residential aged care, retirement living, and home care services. Comparable to Dalrymple Villa in non-profit governance, integrated service model, and community-embedded positioning, though focused on a different Australian state.
• Whiddon: Large New South Wales-based not-for-profit aged care provider operating residential care homes, retirement living, and community care. Directly comparable to Dalrymple Villa in non-profit model, integrated residential + community services, and regional-embedded care philosophy, though focused on NSW rather than Queensland.
• Bolton Clarke: One of Australia's largest not-for-profit aged care providers operating residential communities, retirement living, and home care across multiple states. Directly comparable to Dalrymple Villa in operating model (non-profit, residential + retirement living + community services) but vastly larger scale and geographic breadth, making it a broad incumbent benchmark.
• Calvary Health Care: Large not-for-profit Catholic health and aged care provider operating residential aged care and retirement communities across Australia. Comparable non-profit governance and mission alignment with Dalrymple Villa, with substantially broader geographic and service-line footprint.

Direct peers

• Japara Healthcare (now part of Calvary): Australian residential aged care provider (now part of Calvary Health Care) operating multiple homes including in regional Victoria and Queensland. Operates under the same Commonwealth aged care framework as Dalrymple Villa with overlapping resident segments and pricing structures.
• Regis Healthcare: ASX-listed aged care provider with residential facilities across multiple Australian states including Queensland. Competes with Dalrymple Villa for residents, government-funded places, and staff in overlapping regional markets, operating under the same My Aged Care regulatory regime.
• Estia Health: ASX-listed operator of residential aged care homes across Australia, including regional Queensland locations. Directly comparable as a residential aged care provider operating under the same Commonwealth funding framework, though for-profit and at much larger scale than Dalrymple Villa.
• Opal HealthCare: Major Australian residential aged care operator with facilities across multiple states including regional Queensland. Competes directly with Dalrymple Villa for government-funded residents and is part of the same Commonwealth aged care regulatory framework, though as a private-sector incumbent at significantly larger scale.

Regional players

• St Basil's Homes: Greek Orthodox community-based not-for-profit aged care provider in Victoria/New South Wales. Operates residential aged care and retirement living under a similar community-leader governance model to Dalrymple Villa, but is regionally focused on different Australian states.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/charterstowersagedcare
• LinkedInlinkedin.com/company/dalrymple-villa

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dalrymple Villa