ICC

Name

ICC

Legal name

ICC Insurance Claims Collaborative Inc.

Website

https://icc.ca

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Alliston

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Flooring Validation Services: ICC provides laboratory-based analysis of damaged flooring materials. Insurance companies and contractors submit samples for testing to determine like-kind-and-quality matches and fair settlement values. Revenue is generated through testing fees charged per sample submission.
2. Roofing and Siding Matching Services: ICC matches damaged roofing or siding materials to currently available products or identifies if existing materials are no longer available. Services available through physical sample submission or mobile app, with results returned in as fast as 30 minutes via mobile app.
3. Network Partner Referral and Quote Facilitation: Through the national network of flooring retail partners, ICC facilitates obtaining quotes for replacement materials. The network is aligned with the best suppliers and proficient with insurance-related timelines. Average national quote turnaround is less than 48 hours.
4. Mobile App and Cloud Services: ICC provides mobile apps for iOS and Android for both flooring and roofing/siding services, with ICC Cloud portal access for authenticated users including contractors, adjusters, and retailers. Some services may involve subscription or usage-based fees.

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

ICC provides scientific laboratory-based analysis of damaged flooring, roofing, and siding materials to assist property insurers, adjusters, restoration contractors, and policyholders in fairly determining like-kind-and-quality matches and replacement values. Services are delivered through physical sample submission and mobile app-based data capture (30-minute mobile results for siding/roofing; same-day results for flooring), backed by the ICC Cloud Portal and a national network of certified flooring retailers for quote facilitation.

Product overview

ICC Insurance Claims Collaborative Inc. provides a unified insurance claims validation and material matching platform for flooring, roofing, and siding. The core offering combines laboratory-based scientific analysis services with a cloud-based portal and mobile applications. The ICC Cloud Portal serves as the central hub for account management, while the ICC Mobile Flooring Request App and ICC Roofing & Siding Mobile App enable field-based data collection including photos, sketches, GPS location, and measurements. Physical sample testing remains available for cases requiring direct laboratory analysis. The platform integrates with a national network of flooring retail partners for quote generation and material sourcing. Sample evaluation covers carpet, underpad, hardwood, vinyl (sheet, LVT, LVP, VCT), laminate, most man-made siding, and asphalt shingles.

Differentiator

Problem solved

Functional benefit

Products and services

• ICC Cloud Portal Web-based portal for authenticated users (contractors, adjusters, and flooring retailers) to submit requests, access reports, manage accounts, and run historical data mining on claims activity.
• ICC Mobile Flooring Request App Mobile application (iOS and Android) that allows field users to complete flooring sample requests at loss locations, send barcoded PDFs, submit photos, sketches, and scoping details, with GPS location detection and ICC Contractor Portal access.
• ICC Roofing & Siding Mobile App Mobile application (iOS and Android) for property adjusters and contractors to capture photos and measurements for upload to the ICC lab and receive roofing or siding matches directly to the device in as fast as 30 minutes.
• Flooring Laboratory Analysis Service Scientific laboratory analysis of damaged flooring samples (carpet, underpad, hardwood, vinyl sheet, LVT, LVP, VCT, laminate) to determine quality and match to like-kind-and-quality replacement products. Same-day turnaround once received at the ICC lab, intended for insurance claims settlement.
• Roofing & Siding Matching Service Analysis service that matches damaged roofing and siding materials to currently available products, or identifies if the materials are discontinued with no suitable match. Available via physical sample submission or mobile app-based matching, with results in as fast as 30 minutes through the mobile channel.
• ICC Mobile Kit Physical mobile toolkit for siding and roofing field testing, comprising ICC Siding Gauge (measures siding thickness), ICC Magnetic Clip (determines if metal siding is steel), ICC Colour Cards (closest color match), and a carrying case.

Quantifiable outcome

• Average national quote turnaround is less than 48 hours through ICC's network of flooring retail partners
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

18 partnerships are on record, tiered core and strategic.

• ShniercoreChannel Partner/ Reseller/ DistributorShnier is a flooring partner in ICC's national network of certified flooring retailers. ICC facilitates quotes and material fulfillment through its network partners, with Shnier providing flooring products and services for insurance claim replacements.
• ShawcoreChannel Partner/ Reseller/ DistributorShaw is a major flooring manufacturer partner in ICC's national network. ICC integrates with Shaw's supplier network to provide material pricing and availability for like-kind-and-quality matching in insurance claims.
• Beaulieu CanadacoreChannel Partner/ Reseller/ DistributorBeaulieu Canada is a flooring manufacturer partner in ICC's national network, providing carpet and flooring products for insurance claim replacements.
• Colin CampbellcoreChannel Partner/ Reseller/ DistributorColin Campbell (Nature's Carpet) is a flooring partner in ICC's national network providing carpet products for insurance claim replacements.
• Masland Carpets & RugscoreChannel Partner/ Reseller/ DistributorMasland Carpets & Rugs is a flooring partner in ICC's national network providing carpet and rug products for insurance claim replacements.
• FabricacoreChannel Partner/ Reseller/ DistributorFabrica is a flooring partner in ICC's national network providing premium carpet products for insurance claim replacements.
• LauzoncoreChannel Partner/ Reseller/ DistributorLauzon is a flooring manufacturer partner in ICC's national network providing hardwood and other flooring products for insurance claim replacements.
• GoodfellowcoreChannel Partner/ Reseller/ DistributorGoodfellow is a flooring partner in ICC's national network providing wood and flooring products for insurance claim replacements.
• PrevercocoreChannel Partner/ Reseller/ DistributorPreverco is a flooring manufacturer partner in ICC's national network providing hardwood flooring products for insurance claim replacements.
• Expressions LumbercoreChannel Partner/ Reseller/ DistributorExpressions Lumber is a flooring/lumber partner in ICC's national network providing wood products for insurance claim replacements.
• TreecocoreChannel Partner/ Reseller/ DistributorTreeco is a flooring partner in ICC's national network providing flooring products for insurance claim replacements.
• Engineered FloorscoreChannel Partner/ Reseller/ DistributorEngineered Floors is a flooring manufacturer partner in ICC's national network providing carpet and flooring products for insurance claim replacements.
• TorlyscoreChannel Partner/ Reseller/ DistributorTorlys is a flooring partner in ICC's national network providing flooring products including LVT and other materials for insurance claim replacements.
• Ames Tile & StonecoreChannel Partner/ Reseller/ DistributorAmes Tile & Stone is a tile and stone flooring partner in ICC's national network providing ceramic, porcelain, and stone tile products for insurance claim replacements.
• ProsolcoreChannel Partner/ Reseller/ DistributorProsol is a flooring partner in ICC's national network providing flooring products for insurance claim replacements.
• Olympia Tile + StonecoreChannel Partner/ Reseller/ DistributorOlympia Tile + Stone is a tile and stone flooring partner in ICC's national network providing ceramic, porcelain, and stone tile products for insurance claim replacements.
• CoreLogicstrategicTechnology or IntegrationCoreLogic Digital Hub Alliance partner. ICC is part of the CoreLogic Digital Hub Alliance, which provides digital integration capabilities for the property insurance ecosystem.
• Dubeau FloorscoreChannel Partner/ Reseller/ DistributorDubeau Floors is a flooring partner in ICC's national network providing flooring products for insurance claim replacements.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Donan: Donan is a forensic engineering and fire investigation firm serving insurance carriers and attorneys. It is comparable to ICC because both act as independent technical laboratories/investigators producing defensible scientific findings used to settle property insurance claims.
• Haag Engineering: Haag Engineering is a forensic engineering firm specializing in roofing, structural, and hail/wind damage assessments for the insurance industry. It is a strong direct peer because ICC and Haag both provide technical material/damage assessments that insurance adjusters rely on to scope and settle property claims.
• EFI Global: EFI Global is an independent engineering and forensic firm providing property damage and insurance claim services. It is directly comparable to ICC because both operate as independent technical experts supporting insurance carriers and adjusters in property loss analysis.
• Rimkus: Rimkus is a forensic engineering and consulting firm providing failure analysis and property damage assessments for the insurance and legal markets. It is a comparable peer to ICC because both convert laboratory and field analysis into independent expert opinions used in claim settlements.
• Pilot Catastrophe Services: Pilot Catastrophe Services provides independent adjusting and claims management services to insurance carriers after catastrophes. It is comparable to ICC because both sit in the property insurance claim workflow and earn revenue by supplying technical, defensible outputs that carriers use to settle claims.

Broad incumbents

• J.S. Held: J.S. Held is a large multi-discipline consulting firm providing insurance, forensic, and dispute resolution services across property, environmental, and engineering domains. It is a broad incumbent peer to ICC because it covers similar property-claim technical work but at much wider scope and scale.
• Sedgwick: Sedgwick is a major third-party claims administrator handling property, casualty, and disability claims for insurers. It is a broad incumbent peer to ICC because it sits inside the same insurance claim workflow and could substitute or absorb ICC's independent matching/pricing function.
• Arcadis (Property Loss Consulting): Arcadis's property loss/insurance services division provides damage assessments and consulting after large property losses. It is a broad incumbent peer to ICC because both serve insurance carriers with technical property damage analysis, though Arcadis operates at global scale and across many loss categories.
• Verisk (Xactware): Verisk owns Xactware, the dominant property estimating and pricing platform for US property insurance claims. It is a broad incumbent peer to ICC because it provides material/price databases and claim workflow software that compete with ICC's matching and pricing service, though at much larger scale and geographic scope.

Others

• CoreLogic: CoreLogic provides property data, analytics, and digital workflow infrastructure to the insurance and real estate industries. It is an adjacent ecosystem participant to ICC because it is both a partner (ICC is in its Digital Hub Alliance) and a potential substitute, offering competing property data and claim workflow products to the same insurance customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/icc-insurance-claims-collaborative-inc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

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