National Taxi

What National Taxi does

National Taxi L.L.C is a UAE-based taxi transportation and mobility services company headquartered in Dubai, founded in June 2000 and operating until its May 2026 acquisition by Dubai Taxi Company. The company operates a franchise model under Dubai's Roads and Transport Authority (RTA) and Abu Dhabi's Integrated Transport Centre (ITC, formerly TransAD), with regulator-allocated taxi plates totaling approximately 2,623 vehicles across both emirates (1,735 in Dubai per the company overview, and 800 in Abu Dhabi under a reduced post-2018 contract) — collectively positioned as one of the largest taxi franchisees in the UAE. Service is delivered 24/7 through four distribution channels: street hailing at dedicated stands in 4- and 5-star hotels, major shopping malls, cinemas, tourist attractions, and residential areas; a call center booking system (600-535353); the Careem app; and, as of February 2026, the Bolt ride-hailing platform.

The company's technology stack is anchored by a tailored, in-house-built taxi management system developed by its internal IT team, complemented by an in-house Total Car Care facility capable of servicing up to 3,000 vehicles. The fleet consists of Toyota Camry, Toyota Innova, Nissan Altima, and (in Abu Dhabi) Mercedes Vito vehicles, with a green-initiative program transitioning toward 50% hybrid vehicles. Revenue is generated almost entirely from metered per-trip fares (flag fall, per-kilometer, waiting time) with surcharges for call center bookings, peak hours, events, ports, and Salik tolls — a transaction-based model that is highly granular and dispersed across the consumer base.

National Taxi holds ISO 9001:2000 certification (DNV Veritas, 2003) and was recognized as the Outstanding Taxi Franchisee Company by Dubai Transport Corporation (2002). Following its May 2026 acquisition by Dubai Taxi Company for Dh1.45 billion (~$395 million), DTC's Dubai market share is expected to rise from 47% to 59%, making the combined entity the dominant taxi operator in Dubai and giving it access to DTC's existing alliance with Bolt across a fleet of more than 10,000 vehicles.

Name

National Taxi

Legal name

National Taxi L.L.C

Website

https://nationaltaxi.ae

Company type

Private

Founded year

2000

Operating status

Acquired

Headcount range

251–500 employees

Short description

National Taxi L.L.C, founded in 2000 and headquartered in Dubai, is a UAE taxi franchisee operating approximately 2,623 metered taxis under RTA (Dubai) and TransAD/ITC (Abu Dhabi) licenses, serving residents, tourists, and commercial establishments via street hailing, call center, Careem, and Bolt channels until its May 2026 acquisition by Dubai Taxi Company.

Ownership category

akta.pro rank

Product category

Ground Passenger Transportation / Taxi Services

NAICS

Taxi and Limousine Service (4853), Taxi and Ridesharing Services (485310), Taxi and Ridesharing Services (48531)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100), Transportation Services (4700)

akta.pro primary industry

Street-Hail Taxi Services (THADAEAA)

akta.pro secondary industries

App-Based Taxi Operators (E-Hailing Taxi Fleets) (THADAEAC), E-Hail Taxi Operators (Taxi via Apps) (TLAFAHAB), Dispatch / Call Center Taxi Services (THADAEAB)

Keywords

• Taxi transportation services
• Ride hailing services
• Passenger ground transport
• Taxi fleet operations
• Metropolitan taxi services

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Metered Taxi Fares: Traditional taxi service with metered fares based on distance and time. Revenue generated from flag fall charges, per-kilometer rates, and waiting time charges. Additional surcharges for bookings via call center, events, and toll gates (Salik).

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

National Taxi L.L.C operates a fleet of approximately 2,700 vehicles to provide metered taxi passenger transportation services across Dubai, Abu Dhabi, and Al Ain in the United Arab Emirates, as a franchisee of RTA in Dubai and TransAD (ITC) in Abu Dhabi. Services are delivered 24/7 through street hailing at designated stands at hotels, malls, and tourist attractions, call center booking, and digital ride-hailing platforms including Careem and Bolt. The company distinguishes itself through an in-house Total Car Care facility, a tailored taxi management system, and a hybrid vehicle fleet initiative.

Product overview

National Taxi L.L.C is a taxi service company operating in Dubai and Abu Dhabi, UAE. The company operates as a dual-brand offering with National Taxi Dubai (franchise of RTA) and National Taxi Abu Dhabi (franchise of TransAD). With a combined fleet of approximately 2,623 vehicles across both emirates, the core offering consists of traditional street-hailing taxi services augmented by call center booking and integration with ride-hailing platforms like Bolt and Careem. The company has been expanding its digital capabilities through partnerships with major e-hailing platforms while maintaining its traditional taxi stand presence at hotels, malls, and tourist attractions.

Differentiator

Problem solved

Functional benefit

Products and services

• National Taxi - Dubai Taxi Services Metered taxi transportation services operating in Dubai as a franchise of the Dubai Taxi Agency (Roads and Transport Authority), providing 24/7 passenger service with a fleet of 1,735 vehicles distributed across all areas of Dubai, with taxi stands at 4 and 5 star hotels, major shopping malls, cinemas, tourist attractions, and residential areas.
• National Taxi - Abu Dhabi Taxi Services Metered taxi transportation services operating in Abu Dhabi and Al Ain as a franchise of ITC (Integrated Transport Centre, formerly TransAD), providing passenger service with a fleet of approximately 800 vehicles serving Abu Dhabi, Al Ain, and the Western Region.
• National Taxi Call Center Booking Service Phone-based taxi booking service available via dedicated call center numbers, allowing customers to request a pickup instead of street hailing. Operates 24/7 across Dubai and Abu Dhabi.

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature2 records

Partnerships

Two partnerships are on record, tiered core.

• BoltcoreChannel Partner/ Reseller/ Distributor · 19 February 2026Dubai Taxi Company and Bolt formed a strategic alliance with National Taxi, integrating 1,823 National Taxi vehicles onto the Bolt platform to enhance ride-hailing services across Dubai. The partnership supports Dubai Government's target of converting 80% of street hailing trips to e-hailing.
• Dubai Taxi Company (DTC)coreStrategic or Co-development Partner · 19 February 2026DTC partnered with Bolt to integrate National Taxi's fleet onto the Bolt platform, expanding DTC's combined fleet to over 10,000 taxis on the platform. The integration aims to reduce waiting times, improve operational efficiency, and increase driver earnings through higher trip volumes.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Uber: Global ride-hailing leader and owner of Careem; competes with National Taxi's licensed taxi offering in the UAE through both its own platform (limited) and Careem's app, setting the competitive benchmark for pricing and driver supply in the region.
• Lyft: US-headquartered ride-hailing incumbent with similar taxi-network partnership models (e.g., integrating licensed taxi fleets into its app). Comparable as a global benchmark for taxi-e-hailing economics, though operating in different geographies.

Direct peers

• Careem: UAE-born super-app ride-hailing platform that distributes National Taxi's fleet through its app and competes for passenger trips in Dubai and Abu Dhabi via its captain network. Operates an e-hailing and taxi-aggregator model that overlaps directly with National Taxi's licensed taxi services.
• Abu Dhabi Taxi (Tawasul / ITC franchisees): Other licensed taxi franchisees operating under Abu Dhabi's Integrated Transport Centre (formerly TransAD), directly competing with National Taxi's Abu Dhabi branch for street-hail, hotel, and airport trips.
• Arabia Taxi: Dubai-based RTA franchisee taxi operator running a parallel fleet of licensed taxis with street-hail, call center, and app-based bookings in the same market as National Taxi.
• Bolt: Global ride-hailing platform that signed a strategic alliance with National Taxi and DTC in February 2026 to integrate 1,823 National Taxi vehicles onto the Bolt app. Directly competes for e-hailing trips in Dubai.
• Dubai Taxi Company: Dubai's largest licensed taxi operator and the acquirer of National Taxi in May 2026. Operates a franchised fleet of taxis under the RTA, with overlapping street-hail, call center, and e-hailing services in the same Dubai market.
• Cars Taxi (Dubai): Long-established Dubai RTA franchisee offering metered taxi services with a similar street-hail and corporate account model, directly competing for hotel, mall, and tourist demand.

Regional players

• S'hail (Abu Dhabi): Adnoc-distributed Abu Dhabi taxi franchise operating licensed metered taxis and limousines under ITC. Overlaps with National Taxi's Abu Dhabi branch for corporate, hotel, and airport segments.

Emerging players

• Hala (Careem Taxis): Careem's licensed-taxi e-hailing arm in Dubai, which books regulated taxis through the Careem app. Competes with National Taxi's e-hailing inventory on the same Careem platform.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/National-Taxi-LLC-102363794877183
• LinkedInlinkedin.com/company/national-taxi

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about National Taxi