What Infinite IT Solutions does

Infinite IT Ltd, trading as Infinite IT Solutions, is a privately held UK systems integrator founded in 2010 and headquartered in St Neots, Cambridgeshire. The company operates two service portfolios under one brand: a Home Technology arm that designs and installs integrated smart home systems (core network infrastructure, multi-room audio, video distribution, home cinema, lighting control, security, and unified control systems), and a Business Technology arm that delivers managed IT support, cloud computing, network security, business voice, business video, and business security services.

Underlying technology is assembled rather than proprietary: the residential offering is anchored on a centralized core network cabinet built around Loxone automation, Ubiquiti networking, Hikvision surveillance, and Sonos/Monitor Audio for entertainment, with a single app or touchscreen consolidating lighting, heating, security, shading, audio, and video. The business offering rests on Microsoft Cloud Partner credentials and Splashtop remote support tooling. The firm holds CEDIA membership, Loxone Silver Partner status, and Microsoft Cloud Partner certification.

Revenue is generated through quote-based project fees (upfront design fee plus staged first-fix and second-fix labor for residential smart home installations) combined with ongoing managed IT retainers and ad-hoc business support. The go-to-market is consultative and direct: phone (0800 033 7211), email, website contact form, and on-site consultations across Cambridgeshire. Customer segments are residential homeowners undertaking new builds or renovations and small-to-medium businesses requiring IT and smart technology solutions. The firm is independently owned with no disclosed external investment and operates from a single UK office with 11-50 employees.

Name

Infinite IT Solutions

Legal name

Infinite IT Ltd

Website

https://infinite-it.co.uk

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Short description

Infinite IT Solutions is a UK-based systems integrator delivering residential smart home installations and B2B managed IT, cloud, and security services. Founded in 2010 and headquartered in St Neots, Cambridgeshire, the firm serves local homeowners and SMBs via consultative, project-based engagements.

Ownership category

akta.pro rank

Product category

IT Managed Services and Smart Home Installation

NAICS

Computer Systems Design Services (541512), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Whole-Home Automation System Design & Programming (HSAHADAA)

akta.pro secondary industries

Smart Home Troubleshooting, Maintenance & Ongoing Support (HSAHADAK), Multiroom Audio/Video & Home Theater Control Integration (HSAHADAE), Home Security & Access Control (Cameras, Alarms, Smart Locks) (HSAPAQAB), Dimmer, Switch & Lighting Control Installation (HSAOAFAJ)

Keywords

• Managed IT services
• Smart home installation
• Home automation systems
• Business IT support
• Network infrastructure services

Headquarters

HQ city

Saint Neots

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Smart Home Installation Services: Project-based professional services for residential smart home installations including consultation, design, and multi-stage installation. Charged via design fee upfront and staged billing for first fix labour and second fix labour.
2. Managed IT Support: Ongoing managed IT services for businesses delivered by proactive, Microsoft certified professionals. Includes secure remote monitoring tools with engineers on standby. Offered on retained or ad-hoc basis.
3. Business Technology Services: Cloud computing, network security, business voice, business video, and business security services for commercial clients. Typically involves staged implementation approach with planning to minimise downtime.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Infinite IT Solutions designs, installs and supports integrated smart home technology systems (networking, audio, video, lighting, cinema, security and unified control) for residential customers in Cambridgeshire, alongside managed IT services, cloud computing, network security, voice, video and security solutions for small and medium-sized businesses. Services are delivered by Microsoft certified engineers through a consultation-led process covering design, staged installation and ongoing support.

Product overview

Infinite IT Solutions offers two distinct technology service portfolios: Home Technology and Business Technology. The Home Technology portfolio provides a modular smart home ecosystem built around a Core Network hub, with integrated products including Multi-Room Audio (Sonos, Monitor Audio), Video Distribution (Sky, Virgin, Apple TV), Home Cinema, Lighting Control, Home Security (alarms, CCTV, access control), and Control Systems for unified management. The Business Technology portfolio delivers Managed IT Support, Cloud Computing, Network Security, Business Voice, Business Video, and Business Security services. Both portfolios are delivered by Microsoft certified professionals through a structured consultation, design, installation, and ongoing support process.

Differentiator

Problem solved

Functional benefit

Products and services

• Core Network Centralized home network infrastructure housed in a single concealed cabinet that runs all smart home features and provides the foundation for connectivity and future expansion of home technology systems.
• Multi-Room Audio Whole-home wireless audio distribution system using Sonos and Monitor Audio equipment, enabling zone-based music playback throughout the property controlled via smartphone or tablet.
• Video Distribution Centralized video distribution system that allows a single source (Sky, Virgin, Blu-ray, Apple TV) to be accessed from any TV in the home with equipment hidden away and single remote operation.
• Home Cinema Custom home cinema and media room installation for movies, sports and gaming, providing high-definition video and surround sound audio.
• Lighting Control Smart lighting control system offering programmable scenes, motion-activated lighting, emergency lighting integration, and energy savings through automated light management.
• Home Security Integrated residential security systems including alarms, CCTV, access control, number plate recognition and entry systems, integrated into the smart home platform for automated security responses.
• Control Systems Unified control interface that integrates lighting, heating, security, shading, audio and video into a single app, touchscreen or remote control, eliminating the need for multiple separate systems.
• Cloud Computing Business cloud computing services providing scalable, secure IT infrastructure and hosting solutions, delivered by Microsoft certified professionals.
• Managed IT Support Proactive managed IT support service for businesses, including secure remote monitoring tools and on-call engineers to maintain business productivity, offered on retained or ad-hoc basis.
• Network Security Business network security solutions to protect business IT systems from threats and ensure secure communications.
• Business Voice Business telecommunications and voice solutions supporting professional business communications.
• Business Video Business video conferencing and communication solutions for professional meetings and collaborations.
• Business Security Business security solutions protecting company assets, data and physical premises.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• LoxonecoreTechnology or IntegrationLoxone Silver Partner status indicating certified expertise in Loxone smart home automation systems. Loxone provides the control platform that enables unified management of lighting, heating, security, shading, audio and video systems.
• CEDIAcoreTechnology or IntegrationCEDIA (Custom Electronic Design and Installation Association) member representing the industry association for home technology professionals. Indicates adherence to industry standards and best practices.
• MicrosoftcoreTechnology or IntegrationMicrosoft Cloud Partner status indicating certified expertise in Microsoft cloud technologies and services. Engineers are Microsoft certified professionals providing managed IT support and cloud computing services.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Direct peers

• Bluecube Technology Solutions: UK managed service provider offering cloud hosting, managed IT support, and security services to SMB customers. Comparable to Infinite IT's Business Technology stack, particularly around Microsoft cloud and managed support.
• Inspired Dwellings: UK-based luxury smart home integrator offering whole-home automation, cinema, lighting, and AV control for high-end residential projects. Direct peer to Infinite IT Solutions' residential Home Technology portfolio, competing for the same premium installation and integration work.
• One Touch Living: UK smart home installer specialising in integrated lighting, audio, security, and whole-home control for residential customers. Competes head-on with Infinite IT in the integrated control and home automation installation space.
• Air IT: UK managed IT services provider delivering cloud, managed support, network security, and communications to SMBs. Direct peer to Infinite IT's Business Technology portfolio, particularly Managed IT Support, Cloud Computing, and Network Security.
• Cyberhomes: UK smart home and home cinema integrator delivering multi-room audio, lighting control, video distribution, and integrated control systems. Closely comparable service mix to Infinite IT's Home Technology offering including Core Network, Multi-Room Audio, Video Distribution, and Home Cinema products.
• Adatis (Smart Home Integrator): UK smart home and AV integrator offering home cinema, multi-room audio, lighting, and networking. Comparable portfolio of residential integration services with similar consultative design-and-install motion.
• Convergence Group: UK provider of managed IT, connectivity, cloud, and security services targeting SMB and mid-market customers. Comparable business model and customer segment to Infinite IT's Business Technology services, particularly around managed support and network security.

Broad incumbents

• Control4 (Snap One): Major US-headquartered smart home control platform with a global network of certified dealers and integrators. Operates in the same end market as Infinite IT's Control Systems offering but as a platform incumbent rather than a regional installer.
• Crestron Electronics: Established US smart home and commercial AV control platform with a wide dealer network. Competes for the same integrator-led smart home control projects that Infinite IT delivers, particularly in premium residential and commercial integration.

Others

• Loxone: Austrian smart home automation platform vendor of which Infinite IT is a Silver Partner. Not a direct competitor; rather, Loxone supplies the underlying control platform that Infinite IT designs and installs against, making it an ecosystem enabler/supplier.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/InfiniteSolutionsUK
• Instagraminstagram.com/infinite_it
• LinkedInlinkedin.com/company/infinite-i.t.-solutions-limited

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infinite IT Solutions