International Claim Association

Name

International Claim Association

Legal name

International Claim Association

Website

https://claim.org

Company type

Private

Founded year

1900

Operating status

Operating

Headcount range

51–100 employees

Short description

The International Claim Association is a 501(c)(6) trade association serving life, health, disability, and long-term care insurance claims professionals worldwide through professional certifications (ALHC, FLHC), annual conferences, committees, industry research, and member services.

Ownership category

akta.pro rank

Headquarters

HQ city

Washington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Membership dues and registration fees: ICA generates revenue through annual membership dues and registration fees for meetings and events, as determined by the Board of Directors. Membership tiers include Corporate Membership, Individual Affiliate Membership, and Group Affiliate Membership.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

International Claim Association is a not-for-profit trade association that provides professional membership, education, certification, and networking services to insurance claims professionals working in life, health, disability, long-term care, supplemental health, and absence management. Its core paid offerings include corporate/individual/group memberships, the ALHC and FLHC professional designations, e-Learning courses, and registration for the Annual Education Conference.

Product overview

International Claim Association (ICA) is a professional trade association for the insurance claims industry, not a software product company. It provides a unified platform of educational programs, professional certifications, industry research, and networking services. The core offerings include the ICA Claims Education Program with ALHC and FLHC professional designations, e-Learning courses, the Annual Education Conference, and the Claims Resource Service offering white papers, journals, and industry publications. Additional services include ICA Committees for professional collaboration, a Member Resource Library, Member Directory, Claims Job Bank, and Law Enforcement Inquiry Service for fraud investigation support.

Differentiator

Problem solved

Functional benefit

Products and services

• ICA Claims Education Program A professional education and certification program for insurance claims professionals covering life, health, disability, long-term care, supplemental health, and absence management claims. It bundles e-Learning courses with two industry designation levels.
• Associate, Life and Health Claims (ALHC) Designation Foundational professional designation awarded by ICA demonstrating baseline knowledge in life, health, and disability claims administration. Targeted at early- and mid-career claims professionals seeking industry-recognized credentials.
• Fellow, Life and Health Claims (FLHC) Designation Advanced professional designation for senior claims professionals demonstrating comprehensive expertise in life, health, and disability claims administration. Targeted at experienced claims leaders seeking a senior-level industry credential.
• Annual Education Conference Annual industry conference bringing together claims professionals from life, accident, health/medical, disability, workers compensation, technology, and fraud claims for education sessions, networking, and information exchange. Open to members and non-members via paid registration.
• e-Learning Courses Four online educational programs designed to strengthen knowledge of the claims industry, available as part of the ICA Claims Education Program for members and claims professionals.
• Claims Job Bank Online job board connecting employers with claims professionals and helping members find career opportunities in the life, health, and disability claims industry.
• Law Enforcement Inquiry Service Service allowing law enforcement officers to request a canvass of ICA member companies to determine whether there is a life insurance policy on a particular individual, supporting fraud investigations and elder abuse cases.

Named customers15 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core and minor.

• Etherio GroupcoreOthers · 1 April 2025Etherio Group acquired Association Management Strategies, Inc. (AMS), which had managed ICA since 1995. AMS had been managing ICA for the last 20 years. On April 1, 2025, AMS was acquired by Etherio Group and together they became one of the largest and most meaningful association management companies in the industry. ICA's existing management team, including Executive Director Chris Murphy and Deputy Executive Director Sibel Clifford, continues in their roles.
• North American Training GroupminorStrategic or Co-development PartnerNorth American Training Group is referenced as a partner providing fraud education resources to ICA members as part of the education program.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• National Association of Mutual Insurance Companies (NAMIC): Larger P&C-focused insurance trade association. Not directly competitive but a structurally similar nonprofit association serving insurance carriers with similar governance, dues, and conference model.
• National Association of Insurance Commissioners (NAIC): U.S. state insurance regulators' association. Adjacent to ICA in the life/health claims space through regulatory liaison and standard-setting, though not a membership-based private carrier association.
• Society of Actuaries (SOA): Professional association for actuaries with designations (FSA, ASA) and education. Comparable membership/credentials model in insurance, though focused upstream on actuarial rather than claims roles.

Emerging players

• National Insurance Crime Bureau (NICB): Insurance industry-supported organization focused on insurance fraud detection and investigation. Comparable to ICA's SIU and Law Enforcement Inquiry focus areas, with similar carrier membership model.
• International Association of Special Investigation Units (IASIU): Trade association specifically for insurance SIU professionals. A more focused, emerging competitor in one of ICA's stated verticals (special investigation) where ICA's SIU coverage overlaps.

Direct peers

• The Institutes / American Institute for CPCU: Provider of CPCU, AINS, and other insurance designations, with deep carrier and adjuster training programs. Comparable professional designation franchise serving the broader insurance ecosystem.
• LIMRA: Trade association for the insurance and financial services industry, conducting research, conferences, and training for insurers. Comparable in scale, governance structure, and member-driven research offerings to ICA.
• America's Health Insurance Plans (AHIP): National association for health insurance providers, offering training, certification, and advocacy. Adjacent in health insurance claims and member-based education with significant overlap in target audience.
• LOMA (Life Office Management Association): Provides FLMI, ACS, and other insurance industry designations and education to life and health insurance professionals. Most direct comparator to ICA's ALHC/FLHC franchise with overlapping member base of life and health insurers.
• American Council of Life Insurers (ACLI): National trade association representing life insurers; overlaps with ICA on life/health claim professional education and policy advocacy. Comparable nonprofit structure serving overlapping members.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/claim-org

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about International Claim Association